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Communication is the process of understanding and sharing meaning. Chapter 1 The Process of Human Communication Presented by Mr. Hor Chan Rotha CMU’s Undergraduate Program November 2008 Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 1 Communication is the process of understanding and sharing meaning. Course Objectives 1. 2. 3. 4. 5. What is Human Communication? Models of Human Communication Communication Contexts Communication Technologies What is an Effective Communication? Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 2 Communication is the process of understanding and sharing meaning. 1. What is Human Communication? • Communication is the process of creating a meaning between two or more people. • Communication is the process of understanding and sharing meaning. I am very happy to see you Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 3 I need your support Thanks for everything Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 4 Communication is the process of understanding and sharing meaning. Linear / action 2- Models of Human Communication Interaction Transaction Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 5 Communication is the process of understanding and sharing meaning. Action Model Action Model: one person sends a message and another person receive it. Sender S/Sender Presented by Mr. Hor Chan Rotha Message Message Receiver R/Receiver Chapter1: Process of Human Communication 6 Communication is the process of understanding and sharing meaning. Interactive Model Interactive Model: one person send a message to a second person, who receives it and respond with another message. S R Presented by Mr. Hor Chan Rotha Message Message R S Chapter1: Process of Human Communication 7 Communication is the process of understanding and sharing meaning. Transaction Model Transaction Model: Communicators simultaneously send and receive messages. S/R Presented by Mr. Hor Chan Rotha Message R/S Chapter1: Process of Human Communication 8 Communication is the process of understanding and sharing meaning. Feedback Sender Message Receiver Feedback S/R R/S Message Transactional model Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 9 Communication is the process of understanding and sharing meaning. 3- Communication Contexts • • • • • • • • Intrapersonal Communication Interpersonal Communication Intercultural Communication Interviewing Small group Communication Public Communication Organizational Communication Mass Communication Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 10 Communication is the process of understanding and sharing meaning. Intrapersonal Communication It is the process of understanding and sharing meaning within the self. Why do we need to communicate with ourselves? Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 11 Communication is the process of understanding and sharing meaning. Intrapersonal Communication Ex. • Talk to ourselves, • Internal problem solving, • Planning for the future, • Evaluate ourselves, • Relationship with others, • Walk to class, • Driving to work, • Taking a show... Presented by Mr. Hor Chan Rotha You are a leader of your own universal ! Chapter1: Process of Human Communication 12 Communication is the process of understanding and sharing meaning. Interpersonal Communication It is the process of understanding and sharing meaning at least two people when relatively mutual opportunities for speaking and listening occur. Dyadic communication: is a two-person communication: interview, parent, spouse… Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 13 Communication is the process of understanding and sharing meaning. Intercultural Communication It is the communication between members of different culture. Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 14 Communication is the process of understanding and sharing meaning. Interviewing • It is a communication transaction that emphasizes questions and answers. Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 15 Communication is the process of understanding and sharing meaning. Small Group Communication • It is the process by which three or more members of a group exchange verbal and none verbal messages in attempt to influence one another. Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 16 Communication is the process of understanding and sharing meaning. Public Communication • It is referred as public speaking. • It is the process of understanding and sharing meaning with an audience; one person is generally identified as the source/speaker and other are recognized as receivers/listener. Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 17 Communication is the process of understanding and sharing meaning. Organizational Communication • It is the exchange of oral, nonverbal, and written message among people working to accomplish common tasks and goals. Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 18 Communication is the process of understanding and sharing meaning. Mass Communication • It is a communication that is mediated. • It consists of messages that are transmitted to large, wide-spread audiences via electronic and print media. Electronic media: television, radio... Print media: newspapers, magazine … Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 19 Communication is the process of understanding and sharing meaning. 4- Communication Technologies • It is often referred to e- communication such as fax, phone, mails, internet, email, ebusiness, e-commerce… Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 20 Communication is the process of understanding and sharing meaning. 5- What Is an Effective Communication? • It is referred to: – understanding, R/S = Receiver/Sender = 1 – pleasure, – attitude influence, – improved relationship, – and action • Effective Communication is successful when meaning is understood. Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 21 Communication is the process of understanding and sharing meaning. Summary of Human Communication Process Sender Message Receiver Channel Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 22 Communication is the process of understanding and sharing meaning. What is Human communication? Transaction model Feedback Sender Message Receiver Linear/action model Feedback Interaction model Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 23 Communication is the process of understanding and sharing meaning. Review questions 1. What is communication principle? 2. What is Human Communication? 3. What is sender? 4. What is message? 5. What is receiver? 6. What is noise? 7. What is channel? 8. How many Models of Human Communication? 9. What is an action communication? 10. What is an interaction communication? 11. What is a transaction communication? 12. What is the Communication Context? 13. What are Communication Technologies? 14. What is an Effective Communication? Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 24