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Introduction
• Communication is very vital to the progress and success of any
organization and therefore the presence of any barriers to it should
never be overlooked or ignored.
• Communication barriers should be dealt with immediately they
appear as they can hinder the progress of a firm.
• In this presentation, the main point of discussion is on the
communication problems in firms
• Thesis
• Communication problems are some of the commonly known
hindrances to the success of most organizations and therefore, they
must be addressed effectively.
Analysis of the audience
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It consists of business managers for small, and large and public and private firms.
Business managers are responsible for planning and duties delegation in the firm
They also keep the firm’s financial records and are therefore aware of any progress or stagnation in
the business.
Managers should therefore have relevant skills in order to conduct management tasks well.
Therefore, education qualifications are a prerequisite to getting a position in the management of
any large firm (Guffey & Loewy, 2011).
Communication effectiveness should be the concern of business managers
Communication effectiveness is what determines an organization's success by a great deal
Effective communication helps by reducing the turnover of employees,, increasing production, and
faster goal achievement.
Lack of effective communication often costs the firm in terms of inefficiency in duty delegation,
production is affected negatively and also the turn over rates go down.
With effective communication, productivity increases due to the availability of specific call to
action.
With communication problems, firms can lose important clients and customers and therefore lose
in terms of sales volume and profitability
Managers need to come up with tools for communication so that they can identify communication
needs faster (Luecke, 2004).
Purpose for the presentation
• It seeks to address issues of communication in the workplace by placing
emphasis on why this is important
• Good flow of information can only exist when the firm understands
communication barriers and how to deal with them
• With poor communication, completion of projects takes time
• Understanding communication helps managers to understand the
direction and flow of information (Ober, 2009).
Purpose for the presentation
• Business managers should be able to understand their
customers better and to learn how to communicate with
them effectively
• Poor communication in the business entails poor listening
skills
• Lack of trust leads to poor communication especially from top
to bottom or from bottom to the top
Conclusion
• Most of business failure in firms occurs due to communication
problems and lack of understanding
• Seventy five percent of organizations are said to have poor channels
of communication according to research by Harvard University.
• In order to improve productivity in the firm, communication should
be aligned well and any barriers to it addressed.
• Therefore, firms should focus on improving communication if they
aim at performing their activities with efficiency and effectiveness.
• To gauge the level of communication effectiveness in your firm, ask
yourself this; How soon do you know of any changes in the
company that affect you? For example, how long does it take for
you to know of a scheduled meeting between you and your
immediate boss?
References
• Guffey, M. E., & Loewy, D. (2011). Business communication: Process
& product. Mason, OH: Thomson South-Western.
• Luecke, R. (2004). Business communication: [authoritative answers
at your fingertips]. Boston, Mass: Harvard Business School Press.
• Ober, S. (2009). Contemporary business communication. Boston:
Houghton Mifflin Company.
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