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Communication… What is it? The Dictionary “Definition” • a verbal or written message • a technique for expressing ideas effectively The Definition for this Class a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior Communication Characteristics • • • • • • Communication is a Transaction Communication is Learned Communication is Governed by Rules Communication is Inevitable Communication is Irreversible Communication is Unrepeatable Types of Communication • Intrapersonal Communication – within yourself • Interpersonal Communication – with other people • Small Group Communication – with teams and peer groups, 4-6 people • Organizational Communication – within businesses and bureaucracies • Public Communication – with your classroom or similar audience • Mass Communication – with the nation and world via television or radio Why do we communicate? • To discover – information about yourself, other people, and the world around you • To relate – to enter into and maintain relationships • To help • To persuade • To play – pleasure, escape and relaxation In Conclusion: If you can master your communication skills, you can get what you want. You will be a better persuader, a more effective listener, a better citizen and more able to enjoy social events. Good Luck on your Communication Journey!