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ROLES OF A PROFESSIONAL NURSE The Nurse roles are ways of describing the nurse’s activities in practice. However, the roles are not in actuality exclusive of one another. In practice, several roles often coincide. The American Association of Critical-Care Nurses believes that patient advocacy is an integral component of critical care nursing practice. Therefore, definitions of advocacy are essential. WHEREAS, nurses safeguard the patient and the public when health care and safety are affected by the incompetent, unethical, or illegal practice of any person and WHEREAS, critical care nurses are confronted with situations that require them to act immediately on the patient’s behalf, and WHEREAS, personal and professional risks are associated with being a patient, and WHEREAS, state nurse practice acts may require the nurse to be a patient advocate, and WHEREAS, the process of informed consent mandates that the patient or the patient’s surrogate be informed fully and give consent freely, and WHEREAS, the continuum of advocacy is not limited to the individual but may extend to societal concerns, PROFESSIONAL NURSE’S ROLES: 1) As CAREGIVER 2) As PATIENT ADVOCATE 3) As COUNSELOR 4) As LEADER 5) As MANAGER 6) As TEACHER 7) As COORDINATOR As CAREGIVER As a caregiver is the role of human relations. The chief goal of a nurse in this role is to convey understanding about what is important and to provide support. The nurse supports the client by attitudes and actions that show concern for client welfare and acceptance of the client as a person, not merely a mechanical being. Caring is central to most nursing interventions and an essential attribute of the expert nurse. As PATIENT ADVOCATE A patient advocate is an advocate of client’s rights. According to Disparti (1988), advocacy involves promoting what is best for the client, ensuring that the client’s needs are met, and protecting the client’s rights. Social advocacy entails advocating on behalf of a population or a community to effect positive change. Nurses engaged in this form of advocacy can create healthy environments through political action, community education, and involvement in professional organizations. According to Kohnke (1982), the actions of an advocate are to inform and support. An advocate informs the client about the rights in a situation, and provides them with the information they need to make an informed decision. The first step in informing is to make sure the client agrees to receiving the information. In addition, an advocate must (a) either have the necessary information or know how to get it, (b) want the client to have the information, (c) present information in a way that is meaningful to the client, and (d) deal with that fact that there may be those who do not wish the client to be informed. Private duty nurse As a COUNCILOR Nurse as a councilor focuses on helping the person develop new attitudes, feelings, and behaviors rather than on promoting intellectual growth. The nurse encourages the client to look at alternative behaviors, recognizes the choices, and develop a sense of control. Counseling can be provided on a one-to-one basis or in groups. Often nurses lead group counseling sessions. The nurse may be a leader, member, or resource person in any self-help group in which the nurse may assume the role of structuring activities and fostering a climate conductive to group interaction and productive work. Obviously, counseling requires therapeutic communication skills. In addition, the nurse must be a skilled leader able to analyze a situation, synthesize information and experiences, and evaluate the progress and productivity of the individual or group. The nurse must also be willing to model and teach desired behaviors, to be sincere when caring in the welfare of the others. As a LEADER At a client level, nursing leadership is defined as a mutual process of interpersonal influence through which the nurse helps a client make decisions in establishing and achieving goals to improve the client’s well-being. The purposes of leadership vary according to the level of application and include (a) improving the health status and potential of individuals or families, (b) increasing the effectiveness and level of satisfaction among professional colleagues providing care, and (c) raising citizens’ and legislators’ attitudes toward and expectations of the nursing profession. Leadership style - refers to the “individual’s pattern of relating to others or how the leader gets along with members of the work group”. (1)Charismatic Leadership - is characterized by an emotional relationship between the leader and the group members in which the leader “inspires others by obtaining an emotional commitment from followers and by arousing strong feelings of loyalty and enthusiasm”. A charismatic relationship exists when the leader can communicate a plan for change and the followers adhere to the plan because of their faith and belief in the abilities of the leader. (2) Authoritarian or Directive Leadership - The leader makes the decision for the group. The leader determines policies and gives orders and directions to the members. Authoritarian leadership generally has negative connotations and often makes group members dissatisfied. However, there are times that this kind of leadership is most effective. When decisions are necessary in an urgent situation, one person must assume the responsibility to make decisions without being challenged by other team members. (3) Democratic or Participative or Consultative Leadership - the leader participates as a facilitator, encouraging group discussion and decision making. The leader focuses on the human aspects of the work relationship and tries to build effective work groups. Group members participate in decision making through collaboration and cooperation. This style increases group productivity and satisfaction. Democratic leadership is based on this principles (Tappen 1989): Every group member should participate in decision making. Freedom of belief and action is allowed within reasonable bounds that are set by society and by the group. Each individual is responsible for himself or herself and for the welfare of the group. There should be concern and consideration for each group member as a unique individual. (4) Laissez faire or nondirective Leadership - the leader participates minimally and often only on request of the members. This leadership style is also referred to as permissive or ultraliberalism. This style is described as a “hands-off” approach. This style is most effective for groups whose members have both personal and professional maturity, so that once the group has made a decision, the members become committed to it and have the required expertise to implement it. The leader acts as a resource person. (5) Situational Leadership - encourages managers to consider the environment or context in which management decisions are made. Douglass (1992) states that the situational leadership theorists share a basic assumption that successful leadership occurs when the leader’s style matches the situation. One factor influencing situational leadership is the personal and professional maturity of the group members. Also important in this style is the value given to the accomplishment of tasks and the concern given to the interpersonal relationships between leader and the group members and among group members. (6) Transformational Leadership - is a style in which the leader motivates others through values, vision, and empowerment. The leader envisions a clear, attractive, and attainable goal and enlists others to participate in attaining the goal. Through shared values, honesty, trust, and continuous learning, the leader empowers the group to share in goal attainment. CHARACTERISTICS OF EFFECTIVE LEADERS Use a leadership style that is natural to them. Use a leadership style appropriate to the task and the members. Assess the effects of their behavior on others and the effects of others’ behavior on themselves. Are sensitive to forces acting for and against change. Express an optimistic view about human nature. Are energetic. Are open and encourage openness, so that real issues are confronted. Facilitate personal relationships. CHARACTERICS OF EFFECTIVE LEADERS CON’T Plan and organize activities of the group. Are consistent in behavior toward group members. Delegate tasks and responsibilities to develop members’ abilities, not merely to get tasks performed. Involve members in all decisions. Value and use group members’ contributions. Encourage creativity. Encourage feedback about their leadership style. As a MANAGER As a manager, nurse manages the nursing care of individuals, groups, families, and communities. The nurse-manager also delegates nursing activities to ancillary workers and other nurses and supervises and evaluates their performance. In addition, the nurse uses principles of management and leadership was functioning as a case manager. Case management involves coordination among disciplines and with ancillary personnel to deliver care to the client in the most appropriate setting and in a cost-efficient matter. Management is often confused with leadership, because in much of the literature, leadership is associated with group interaction within an organizational setting. Tappen (1989) defines management as “planning, giving direction, developing staff, monitoring operations, giving rewards fairly, and representing both staff members and administration as needed.” Management, therefore, occurs within an organizational environment. Leadership, by contrast, may or may not require delegated authority within a formal organization Comparison of Leader and Manager Roles Leaders_________________ Managers__________________ May or may not have official appointment to the position. Have power and authority to enforce decisions only so long as followers are willing to be led. Influence others toward goal setting, either formally or informally. Interested in risk taking and exploring new ideas. Relate to people personally in an intuitive and emphatic manner. Feed rewarded by personal achievements. May or may not be successful as managers. Are appointed officially to the position. Have power and authority to enforce decisions. Carry out predetermined policies, rules, and regulations. Maintain an orderly, controlled, rational, and equitable structure. Relate to people according to their roles. Feel rewarded when fulfilling organizational mission or goals. Are managers as long as the appointment holds. As a COORDINATOR - Nurse as a coordinator help shapes relationships between nurses and clients, nurses and support persons, and nurses and colleagues. In this role, communication is important. Communication facilitates all nursing actions. The nurse communicates to other health care personnel the nursing interventions planned and implemented for each client.