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Chapter 7 Pay Structure Decisions After reading this chapter, you should be able to: List the major decision areas and concepts in employee compensation management. Describe the major administrative tools used to manage employee compensation. Explain the importance of competitive labor-market and productmarket forces in compensation decisions. Discuss the significance of process issues such as communication in compensation management. Chapter 7 Pay Structure Decisions Describe new developments in the design of pay structures. Explain where the United States stands from an international perspective on pay issues. Explain the reasons for the controversy over executive pay. Describe the regulatory framework for employee compensation. Introduction From the employer’s point of view: Pay is critical in attaining strategic goals. Pay has a major impact on employee attitudes and behaviors. Employee compensation is typically a significant organizational cost. McGraw-Hill/Irwin From the employee’s point of view: Policies having to do with wages, salaries, and other earnings affect their overall income and thus their standard of living. Both level of pay and fairness compared with others’ pay are important. © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Equity Fairness Two types of employee social comparisons of pay are especially relevant in making pay-level and job structure decisions: Pay Structure Decision Area Administrative Tool Focus of Employee Pay Comparisons Consequences of Equity Perceptions Pay Level Market pay surveys External equity Job Structure Job evaluation Internal equity External employee movement, labor costs, employee attitudes Internal employee movement, cooperation, employee attitudes McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Developing Pay Levels - Market Pressures Two important competitive market challenges in deciding what to pay its employees: competition – the challenge to sell goods and services at a quantity and price that will bring a return on investment. Labor-market competition – the amount an organization must pay to compete against other organizations that hire similar employees. Product-market McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Employees as a Resource A philosophy that considers employees to be an investment that will yield valuable returns. Controlling costs through noncompetitive pay can result in low employee productivity and quality. Pay policies and programs are one of the most important human resource tools for encouraging desired employee behaviors and discouraging undesired behaviors. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Deciding What to Pay Deciding pay levels is discretionary, and is based on a broad range. The organization has to decide whether to pay at, below, or above the market average. Efficiency wage theory states that wages influence worker productivity. The benefits of higher wages may outweigh higher costs when the organization's technology or structure depends on highly skilled employees or when the organization has difficulty observing and monitoring employee performance. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Market Pay Surveys Benchmarking is a procedure by which an organization compares its own practices against those of the competition. The following issues must be determined before pay surveys are used: Which employers should be included in the survey? Which jobs are included in the survey? If multiple surveys are used, how are all the rates of pay weighted and combined? McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Product Market v. Labor Market Comparisons Product-market comparisons will be more important when: Labor costs represent a large share of total costs. Product demand is elastic. The supply of labor is inelastic. Employee skills are specific to the product market. McGraw-Hill/Irwin Product-market comparisons will be more important when: Attracting and retaining employees is difficult. The costs of recruiting are high. © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Rate Ranges Rate ranges refer to different employees in the same job that may have different pay rates. Key jobs are benchmark jobs that have relatively stable content and are common to many organizations so that market-pay survey data can be obtained. Nonkey jobs are unique to organizations and cannot be directly valued or compared through the use of market surveys. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Developing a Job Structure A job structure refers to the relative worth of various jobs in the organization, based on internal comparisons. Job evaluation is an administrative procedure that measures a job's worth to the organization. The evaluation process is composed of compensable factors, which are the characteristics of jobs that an organization values and chooses to pay for. Job evaluators often apply a weighting scheme to account for the differing importance of the compensable factors to the organization. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Developing a Pay Structure Three pay-setting approaches include: Market survey approach - The greatest emphasis is on external comparisons. It bases pay on market surveys that cover as many key jobs as possible. Pay-policy line - A mathematical expression that describes the relationship between a job’s pay and its job evaluation points. Pay grades - Grouping jobs of similar worth or content together for pay administration purposes. The range spread is the distance between the minimum and maximum amounts in a pay grade. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Conflicts between Market Pay Surveys and Job Evaluation In resolving the conflict, emphasizing the internal data would drive up labor costs and creates product-market problems. If external market data are emphasized and a job is paid lower internally, the comparisons that employees make internally would result in dissatisfaction. There are no right answers. An organization should consider its strategy and what jobs and/or functions will be critical for success. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Monitoring Compensation Costs One way to examine the difference between policy and practice is to compute a compa-ratio, which is an index of correspondence for actual and intended pay. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Globalization, Geographic Region, and Pay Structure Pay structures can differ substantially across countries both in terms of their level and in terms of the relative worth of jobs. Expatriate pay and benefits continue to be linked more closely to the home country. However, this link appears to be slowly weakening and now depends more on the nature and length of the assignment. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. The Importance of Process Participation Participation should involve both those who will manage the process and those who will be affected by it. Participation includes recommending, designing, and communicating a pay program. Typically, pay-level decisions are only made by top management. McGraw-Hill/Irwin Communication The effect of communication is likely to be an impact on employees' perceptions of equity. Managers must be prepared to explain to employees why the pay structure is designed the way it is and to judge whether changes to the structure should be made. © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Current Challenges Job-based pay structures can create the following problems: They encourage bureaucracy. They reinforce top-down decision making as well as status differentials. The bureaucracy, time, and cost required to generate and update job descriptions can become a barrier to change. The job-based structure may not reward desired behaviors, where the knowledge, skills, and abilities needed yesterday may not be helpful today and tomorrow. The system encourages promotion-seeking behavior, but discourages lateral movement. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Current Challenges Responses to problems with job-based pay structures include the following: Delayering is reducing the number of job levels. This provides more flexibility in job assignments and assigning merit increases. A second response to job-based pay structure problems has been to move away from linking pay to jobs and toward building structures on skill, knowledge, and competency. Skill-based pay typically pays individuals for the skills they are capable of using rather than for the job they are performing at a point in time. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Can the U.S. Labor Force Compete? Costs for labor are high in the United States, particularly in comparison to newly industrialized and developing countries. Factors to consider in shifting production to other countries include: Stability Quality and productivity Nonlabor considerations Unit labor costs and G.D.P McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Executive Pay Executive pay has been given widespread attention in the press. However, executive pay accounts for a small proportion of the labor costs of an organization, and executives have a disproportionate ability to influence organizational performance. Executives also help set the culture, so if their pay seems unrelated to organizational performance, employees may not understand why their pay should be at risk depending on the organization's performance. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. CEO Remuneration in U.S. Dollars CEO TOTAL COUNTRY REMUNERATION United States $ 1,404,000 597,000 Brazil 540,000 France 861,000 Argentina 422,000 Germany 546,000 Japan 649,000 Mexico McGraw-Hill/Irwin CEO/MANUFACTURING EMPLOYEE TOTAL REMUNERATION MULTIPLE 31 60 15 48 11 11 46 © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Reasons for Executive Pay Criticisms Some executives are very highly paid, such as the CEO of Walt Disney, who earns over $600 million. Executives in the United States are the best paid in the world. The ratio of executive pay to average worker pay is cited as creating a "trust gap" in which workers do not trust executives' intentions and resent their pay. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Equal Employment Opportunity Equal Employment Opportunity (EEO) (Title VII) prohibits discrimination in all employment outcomes, including pay, unless business necessity can be proven. Two trends related to EEO are the increasing participation of women and nonwhites in the labor force. The proportion of wages that women earn compared to men was 76 percent in 2000. The proportion of black to white earnings in 2000 was 79 percent. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Comparable Worth Comparable worth (or pay equity) is a public policy that advocates remedies for any under evaluation of women's jobs. Based on the idea that individuals should obtain equal pay, not just for jobs of equal content, but for jobs of equal value or worth. The courts have consistently ruled that using the going market rates of pay is an acceptable defense in comparable worth litigation suits. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. Wage Laws The Fair Labor Standards Act (FLSA) of 1938 established a minimum wage and overtime pay rate. Minimum wage is the lowest amount that employers are legally allowed to pay. Minimum wage now stands at $5.15 an hour. Executive, professional, administrative, and outside sales are exempt from FLSA coverage. Exempt means that these employees are not covered by the FLSA, and they are not eligible for overtime pay. The Davis-Bacon Act and Walsh-Healy Public Contracts Act require federal contractors to pay employees no less than the prevailing wages in the area. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved. 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