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Business profile Distribution & Marketing Company LEVERSA “Your sales and marketing department in Latvia” OUR HISTORY: • In the beginning there were 2 distribution companies – “Arlems” and “Vice Versa”. • Arlems started its business in 1993 importing the first truck of rapeseed oil Risso from Belgium. Today, every fourth bottle of table oil consumed in Latvia is Risso. • Vice Versa was also established in 1993 and as a distribution company served Latvian food producer “Kok & Co”. As a result “Kok” brand became one of leaders at the Latvian ketchup and mayonnaise markets. • Leversa has combined the sales & marketing skills of Arlems with the sales & logistics expertise of Vice Versa. • SIA Leversa was registered in October 2002 by the merger of Arlems and Vice Versa Our new name is “LEVERSA” = “ArLEms” + “Vice VERSA”. • Since summer 2007 Leversa is owned by 2 Latvian private persons, founders of former Arlems. OUR HISTORY: The merger has resulted in successful expansion of the combined businesses, so that Leversa is now among the Latvian top-distribution companies. Annual sales turnover of Leversa, EUR 12,000,000 10,000,000 8,000,000 6,000,000 4,000,000 2,000,000 0 2003 2004 2005 2006 2007 OUR COLLECTIVE Most of all we proud about very low personnel rotation in company. More than 70% of employees work more than 5 years with us. There are a few who work since 1993 All staff on all positions, even warehouse workers, drivers and bookkeepers is individually motivated for better performance achievement. Nobody receive just a straight salary. Everyone works on a principle “the better performance – the higher compensation”. We strive to be as a united collective, as a group of people joined by common interests not in office only but beyond it as well. For this every year we organize some parties to celebrate our important events BUSINESS STRATEGY: To provide value-added, marketing-led services for manufacturers of good quality branded consumer products wanting to expand their business in Latvia. We are willing to be as sales & marketing department of variable cost for our Partners-suppliers. We provide our Principals with SALES services: Sales forces of 20 full time dedicated persons cover the whole country which is divided into Riga, North and South areas. Area sales managers supervise over 12 sales representatives who call on retail outlets and collect orders in their districts. All regional sales reps are equipped by company’s passenger cars. Key-account managers present brands and negotiate listings, prices, assortments, promotions and other conditions with ALL national and regional retail chains. Management set up sales targets which are easily followed up thanks to the used information technology - each salesman has handheld computer iPAQ. Sales reps send orders just received in store from their computers directly to the central computer system with a help of GPRS. TWO sales forces to strengthen quality TYPE OF SALES FORCE MASS-MARKET STRATEGY SALES CHANNELS 12 sales reps covering > 2000 active customers directly Average income per person “not low” Different sales channels – retail stores, open markets, wholesale 3 key-accounts managers covering deliveries to retail chains PREMIUM STRATEGY CONSUMER’S TARGET Average income per person “average+” Strong marketing-oriented approach to support and to develop premium brands We are able to deal with both – premium and masstargeted brands and products SALES STRUCTURE IN RIGA General Manager Keyaccount manager Retail supervisor Riga Sales reps HoReCa Sales reps 500+ independent shops Sales reps LIDO, Nomeda, Deli, Vidzemes Maiznica,Lango, Anre Juniors, Eurofood, Elanders, Grinhols Open markets Wholesale depots SALES STRUCTURE OUTSIDE RIGA The market is completely covered by our sales forces. We provide our Principals with MARKETING services: Leversa in cooperation with external advertising agencies is able to offer to Principals marketing services from A to Z: Market Research ( Consumer - Media - Trade ), qualitative /quantitative Control of legal information on labels Packaging design Communication and promotion plans Media - Production ( TV, Radio, Outdoor) - Media Airing In-store demonstrations and product tastings Trade-marketing activities (P.O.P. materials, lotteries, contests, e.t.c.) Just say us what might you need else! We provide our Principals with LOGISTICS services: Logistics services include import, warehousing and distribution. Warehouse facilities: - Location in Riga next to the office premises -1200 pallet places for dry groceries - 100 pallet places for chilled products We use combined transportation system. We deliver part of merchandise to customers with our own trucks and outsource other transport services to third parties providing to Leversa flexibility and reducing related costs. Most of used trucks/vans are temperature controlled. Delivery time in Riga: 24 hours Delivery in the country: 48 hours DISTRIBUTION CENTER 1200 pallet places for dry groceries 100 pallet places refrigerator for chilled products LATVIA - 2 230 000 people. RIGA – 800 000 people. The market is fully covered by our logistics services We represent local and international brands BRAND CATEGORY PRINCIPAL BRIEFLY ABOUT … Bottled edible oils Cargill Oil Packers, Belgium Branding is well working even in that category. Risso=market leader Mayonnaise, ketchup, vegetable preserves Our own brand Strong local brand Non-alcoholic drinks Ilgezeem, Latvia Special malt-based drinks of high quality Tuna preserves Bolton Alimentary, Italy N1 in Italy and in many European countries! Microwave popcorn Weaver Popcorn Company, USA The largest microwave popcorn manufacturer in the world Pasta Adriana s.r.o., Czech Republic Good ratio “price / quality” Convenient food AS Salvest, Estonia N1 in Estonia. A lot of innovation Soya drinks Mona GmbH, Austria Innovatively and healthy Juices/drinks Chiquita Italia S.p.A. Chiquita Tropicals - the first full line of tropical juices only!. We continuosly work on brand portfolio extension and welcome brand holders interested in to cooperate. Philosophy of cooperation with Partners • The BRAND has to be the object of common care and attention • Leversa is encouraged to invest into Brand development together with Partner • Leversa always looks for long-lasting partnerships • Leversa follows its commitments and anticipates the same approach from our Partners • Leversa contributes into cooperation hard work, creativity and passion of its personnel • Leversa expects good understanding and teamwork with our Partners Our self-profile • We aren’t the biggest distributor in Latvia but who said that bigger is better? • We like hard challenges and ambitious targets and we like creative and smart solutions • We hate “let’s try” approach; we like “go & get” only • We deal on fair “win-win” basis • If we say “YES”, this means “YES” for sure • If we can’t do something, we say “Sorry, NOT” Do you like us? MEMBER OF ESMA ASSOCIATION We are proud to say that “Leversa” is a member of ESMA since 2002. ESMA - a pan-European trade association of Europe's finest sales and marketing organizations, specializing in selling, marketing and distributing packaged consumer goods (PCG). ESMA exists to promote and safeguard the interests of its members, and to help PCG manufacturers find the best partners for expansion in Europe, both in home and export markets. Members are experts in their geographic markets and provide a range of first-class services for manufacturers. To know more about ESMA please visit www.esma.org. Your first contact : • Bizan Viktor Marketing Director SIA “LEVERSA” 31m Ganibu Dambis str., Riga, LV-1005, Latvia Phone: +371-7517490…4 Fax: +371-7517495 Mob. phone: + 371-9208428 E-mail: [email protected] web-site: www.leversa.lv presentation updated on 2008, March 12