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Leveraging HubSpot Enterprise To
Grow Your Agency
Services VARs Should Provide
#VARFormable
10-11-2011
1
Agenda
• A new 5-Step Inbound Marketing
Methodology
• Services VARs Should Provide
• Some Unique Offerings for Special Cases
• Marketing These Services
• Resources & What’s Next
5 Step Inbound Marketing Methodology
1.
2.
3.
4.
Attract Traffic
Convert Visitors to Leads
Convert Leads to Sales
Turn Customers into Repeat Higher
Margin Customers
5. Analyze for Continuous Improvement
Agenda
• A new 5-Step Inbound Marketing
Methodology
• Services VARs Should Provide
• Some Unique Offerings for Special Cases
• Marketing These Services
• Resources & What’s Next
Convert Visitors to Leads
A/B Testing with Advanced Landing Pages
Video: http://www.hubspot.com/products/advanced-landing-pages/
Convert Visitors to Leads
Dynamic Content Setup in Advanced LPs
Geographic Targeting via IP
Pass Parameters in Query String from PPC
More: http://customers.hubspot.com/product-updates/bid/64072/How-to-tailoryour-landing-page-with-dynamic-content
Convert Visitors to Leads
Optimize Conversion Rate by Traffic Source by
with Landing Page Variations by Source
Convert Leads to Sales
Behavior-driven, multi-channel lead nurturing
Video: http://www.hubspot.com/products/marketing-automation
Convert Leads to Sales
Behavior-driven, multi-channel lead nurturing
• Set up events (views, clicks, conversions, custom)
• Set up behavior chains (Potential sequence of
events a lead triggers)
•
•
Create content used for nurturing based
on behavior chains
Create email messages to send for lead
nurturing
Video: http://www.hubspot.com/products/marketing-automation
Convert Leads to Sales
Sales & Marketing Alignment Services
• Creating definitions of MQLs and SQLs and generating more
of each
• Improving sales productivity by helping client’s salespeople
time sales calls and determine questions and messages
• Creating and Tracking Against SLAs (MQL, SQL)
• Creating messaging for salespeople to use that is consistent
with marketing positioning.
• Advanced content to support the sales process
Webinars: http://www.hubspot.com/partner-program-unifying-sales-and-marketing/
http://www.hubspot.com/webinars/webinar-on-demand-marketing-and-sales-alignment/
x
Turn Customers to Repeat Customers
•
•
Prevent Churn, Track LTV and Repeat
Purchases
Use lead nurturing and advanced analytics
to increase repeat purchases, upgrades,
cross-sells.
Analyze for Continuous Improvement
•
Identify the events, content and traffic
sources that lead to results.
Source & Explanation: http://www.bluemangolearning.com/blog/2011/06/3reasons-hubspot-users-should-be-excited-about-the-performable-acquisition
Agenda
• A new 5-Step Inbound Marketing
Methodology
• Services VARs Should Provide
• Some Unique Offerings for Special Cases
• Marketing These Services
• Resources & What’s Next
Build Integrations with Other Systems
•
Trigger events from other systems
o
o
o
o
•
Internal systems, trials, ecommerce systems
Mobile apps
Social media sites: Linkedin, facebook
Surveys and other data sources
Trigger messages and customization from
advanced nurturing
o
o
Send messages via social media
Customize web interfaces
Specialize in SaaS Businessses
•
•
•
Nail the Terminology: LTV, COCA
http://www.forentrepreneurs.com/saasmetrics/
Understand how trial and product usage
drives COCA down and LTV up
http://www.forentrepreneurs.com/custome
r-engagement/
Understand how event tracking and
behavior based lead nurturing improves
trial and product usage
Specialize in Ecommerce Businesses
•
•
•
•
Convert more visitors into opt-ins earlier in
buying cycle via advanced landing pages
Nurture opt-ins to sale
Nurture abandoned shopping carts
Use reverse funnel analysis to determine
sources of traffic and the lead nurturing
that works
More: http://www.hubspot.com/ecommerce-marketing-hub/
Agenda
• A new 5-Step Inbound Marketing
Methodology
• Services VARs Should Provide
• Some Unique Offerings for Special Cases
• Marketing These Services
• Resources & What’s Next
Market in Context of Your “Process”
Lead with Business Value
Source: http://www.b2binbound.com/services
We Should NOT Be Afraid to Compete w/…
•
•
•
•
•
Marketing Automation
Demand Generation
Lead Management
Revenue Performance Optimization
Etc, etc.
We Should Update & Redefine the Opportunity …
• Marketing transformation: Creating new marketing
growth, not automating the past.
• Multi-channel beyond website and email into social
mobile and internal systems.
• A much broader feature-set and more comprehensive
marketing process
• More advanced analytics for continuous improvement
• An open platform that integrates with other software
and enables custom development, with a thriving
ecosystem of application developers
• Going bottom up aggressively. Not trying to water down
solutions for SMBs.
Agenda
• A new 5-Step Inbound Marketing
Methodology
• Services VARs Should Provide
• Some Unique Offerings for Special Cases
• Marketing These Services
• Resources & What’s Next
Use the Forums
• We’ll post updates and to-do’s.
• You should respond when you do
something, or when you get stuck.
• If you have product setup questions, call
support. 888 HubSpot
Let’s Start Talking About this Stuff
This is Our Chance to Lead the Industry!
See You Next Wednesday