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MARKETING Bob McDonald Area Coordinator of Marketing United Supermarkets Professor of Marketing WHAT IS…? MARKETING Advertising Commercials ICONS Branding Retail Infomercials Sales MARKETING Sine Qua Non of Business “Without This Nothing” MARKETING Meeting customer needs Exchange: Quid pro Quo (This for That) Creating, Promoting & Delivering: Goods & Services Where can marketing be used? Traditional Businesses Not-For-Profit Companies Institutions Social Organizations Social Causes and Ideas Politics Sports and Entertainment Markets All actual and potential customers Can’t be all things to all people, so break up total market into segments Each segment is comprised of people who are grouped by their similarity along some dimensions Target the segment(s) that is most attractive Be sure segment is big enough. Understand the segments Use demographics & psychographics to create segments Market Segments and Positioning Target Segments Market research is critical to identify and understand target segment(s) Position to be most attractive to target segment Use Marketing Mix Marketing Mix: The Four Ps Product Price Promotion Place Product/Service Product Benefits delivered to customers Features Size Options Packaging Warranties Service Price Price can be an indicator of quality Discounts Bundling Volume Wholesale Retail Promotion Paid Advertising What most people think Personal Selling B2B and B2C Sales Promotion Coupons, contests, events, sponsorship Public Relations Media, Stakeholders, Government Place AKA Distribution Wholesaling Retailing Direct Marketing Logistics Career Opportunities I Strategy: Products, Markets CEO, executive level decisions Sales Customer Interaction B2B/B2C Great place to start (70%); know customers Advertising Reaching target market Choosing vehicles Budgets Career Opportunities II Public Relations Deal with media and investors Lobbying Research Need analytical skills Surveys, test markets, scanner data Product Design product, package, label, logos Career Opportunities III Brand Management Responsible for entire brand Supply Chain: shipping, wholesale, logistics Need computer skills Detail-oriented Deadlines Customer Service Good people skills Patience Career Opportunities IV Purchasing and Materials Management Negotiation Computers/Organization Events Planning Trade shows and Conventions Golf Tournaments Database Management & Direct Marketing Computer skills MARKETING COURSES MKT 3350 Intro to Marketing MKT 3351 Services Marketing MKT 3352 Consumer Behavior MKT 3353 Supply Chain Management MKT 3356 Market Research & Analysis MKT 4351 Personal Selling (Excellent Course!) MKT 4354 Market Promotion MKT 4358 International Marketing MKT 4359 Sales Management (Excellent Course!) MKT 4370 Logistics Management MKT 4371 Logistics Analysis MKT 4382 Internship in Marketing Global Supply Chain Concentration Major Courses MKT 3353 Supply Chain Management MKT 4358 International Marketing MKT 4370 Logistics Management MKT 4371 Logistics Analysis IB 4361 International Commerce* Business Electives Two Group A One Group B * Pre-req MKT 4358 Sales Concentration Major Courses Business Electives MKT 3352 Consumer Behavior MKT 4350 Personal Selling MKT 4354 Market Promotion MKT 4359 Sales Management Three Group A One Group B Required Restricted Electives ENGL 3365 Professional Report Writing or COMS 3358 Business & Professional Communications Certificates Energy Commerce/Sales Energy Commerce/Global Supply Chain Energy Commerce/International Business Speak with your advisor for more information For more information about marketing: The Marketing Association http://tma.ba.ttu.edu/ The American Marketing Association www.marketingpower.com See your advisor For copies of Slides My web page: http://bobmcdonald.ba.ttu.edu/