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Marketing communications... ..and climate change Marketing communications... ● ● ● Takes you on a journey. It can take you from knowing nothing about a product to buying one. Or it can change your way of thinking. Someone is going on a journey... ● What do you need to know? ● Where they're starting from. ● Where they are going. ● How you're going to get them there. ● ....what time the trains are. ● And whether or not they arrived And in marketing...? ● Where you're starting from - Situation ● Where you are going - Objective ● How you're going to get there - Strategy ● What time the trains are – Tactics ● And whether they arrived – Measurement ...SOSTM... An example... ● Situation ● ● Objective ● ● Advertise so young people know about my shoes Tactics ● ● Sell 100 pairs of shoes Strategy ● ● I have a new pair of shoes to sell to young people Put posters on all the bus stops near schools Measurement ● How many did I sell? And now for climate change... ● What's the "situation" ● ● What do people think about climate change? What do you want them to think? ● ● ● ● That's up to you... To believe it's happening? To understand something about why? To change their opinions about how? And now for climate change... ● How are you going to get them to think that? ● ● ● What exactly are you going to do? ● ● ● ● ● ● What are you going to say? What is your message? Web-based communications Advertising Hand out leaflets outside school Place stories in newspapers or on radio stations or on TV. Whatever.. And how will you know it's worked? What about this afternoon... ● Some of the sessions will help think about the situation ● Some will help think of objectives ● Some will help think about strategy ● Some, tactics ● Some, measurement