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HLST 2040 – Lec 2 Health Informatics 1 Agenda for today • Finish Last week’s lecture • Clinical Decision Support System • Administrative Decision Support System Last Week • We talked about theories – Change theory • We talked about systems – Open System • We talked about hardware- for example, CPU;RAM;ROM etc. • Discussed of the course outline • Ch.1, Ch. 2 and Ch.21 Responding to Change – Pg.23 • Innovators – 2.5% who test out new technology • Early adapters – 13.5% who are role model for others • Early majority- next 34% who are willing to adopt an innovation but not lead • Late majority –next 34% who change because of peer pressure • Laggards – Last 16% who will change only when there is no alternative Historical Development of Education Programs in Health Care Informatics • Traditionally, individuals interested in mathematics and engineering were captivated by the idea of creating a machine that would communicate and tabulate information more quickly than a human. • Hollerith (1800s) – 1950 – Russians - information management-Informatika – 1960s – Medical informatics integrated into physician education • France, Holland, Belgium, USSR, USA (late 1960s to early 1970s) Historical Development of Education Programs in Health Care Informatics • 1985 – Covvey, Craven, and McAlister; first articulated the idea of a specialist prepared in health care computing education – Covvey – describes skills needed by a health care computing specialist that include a background in computer science, health care, and managerial experience – We will look at more professions later in the lecture Organizations Promoting Health Informatics in Canada • COACH www.coachorg.com • CIHI www.cihi.ca • Canada Health Infoway www.infowayinforoute.ca • eHealth ontario http://www.ehealthontario.on.ca/en/about • HIMSS www.himss.org Health Care Informatics Literacy – Pg.31 • Health Care Informatics Literacy includes: – Application of professional knowledge Professional – Information literacy Knowledge – Computer literacy Health Informatics Literacy Computer Literacy Information Literacy What does Health Informatics Facilitate? • Health informatics facilitates the delivery of: – Efficient care – Cost-effective care – High-quality care • How do we measure how HI literate we are? – There are competencies that each professional has – For example, informatics nurse Computer Literacy • Computer literacy is defined as the ability to use current computer technology as a problem-solving tool in a health care setting. • Requires a basic understanding of: – – – – Computer hardware and how it functions Ways computers can be connected Common software applications Emerging applications of computers in health care Nursing Informatics • Evolve as nurses participated in the early initiatives in hospital information system adoption in various health agencies across the nation. • Improved systems meant, specialized nursing components and even free-standing nursing information. • Early systems were primarily imported from other countries like USA. • By the late 1980s, most hospitals had at least a rudimentary information system Computer Hardware: Physical Parts of a Computer – Pg. 42 • We talked about CPU last week – Memory • Read-Only Memory (ROM) – Cannot be written to • Random Access Memory (RAM) – This is the memory that we talk about when we are buying a PC • RAM is not permanent Computer Hardware: Physical Parts of a Computer • Storage devices hold data and programs when not in use – Magnetic storage • Internal hard disks • Floppy disks • Zip and Jaz disks – Optical storage • Compact Disc–Read-Only Memory (CD-ROM) • Compact Disc Read Write (CD-RW) Computer Hardware: Physical Parts of a Computer • Input devices capture data in digital format – Alphanumeric and function entry – Voice entry – Doctors dictating patient notes into the EMR – Image entry - PACS • Output devices create a display of computergenerated information – – – – Monitors Printers Plotters Speakers Computer Connectivity • Wired networks – Local Area Network (LAN) - Library – Wide Area Network (WAN) – Internet is a good example of a WAN • Wireless networks • Modems – Telephone modems – Cable modems – Connect the computer to the internet • Internet – Is it the same as the WWW? Computer Software • Operating system – Controls the functioning of the computer by managing tasks, data, and devices – Very important software – Common systems: • Microsoft Windows • Apple’s Macintosh MAC OS • UNIX • Linux • Graphical user interface – Allows use of a mouse to select icons and menu items – Establishes consistent functionality to programs that work with it Computer Software • Software applications – Perform specific tasks with a particular operating system – Common applications • Word processing • Spreadsheets • Database Management Systems (DBMS) • Bibliographic management programs • Presentations programs • Graphic programs • E-mail applications • Web browser software • Web authoring programs Evaluating and Improving Literacy • Diversity of skills – People entering similar situations usually have widely different levels of literacy • Identify literacy objectives and measure existing knowledge – Clearly identify what skills are needed for success – Use an evaluation tool • Offer training to increase knowledge – Design a curriculum based on competencies – Develop a training program • Evaluate the results of training – Real-life and lifelong learning focus Applications of Professional Knowledge • • • • • Lifelong learner Clinician Educator/Communicator Researcher Manager DECISION SUPPORT SYSTEMS What is Decision-making? • Classic view: focus on “analysis” between alternatives. • Comprehensive view: decision making is knowledge-based and knowledge-intensive activity. – New knowledge is created when a decision is made – Because old knowledge is often altered or discarded after each new decision is made Decision Support Systems in Healthcare • 2 kinds – Administrative – Clinical • DSS are from the world of Artificial Intelligence expert systems • 2 important parts of expert systems are knowledge base and inference engine (database) • Expert system also has user interface • Use knowledge, not just data or information • How Humans make decisions – pg. 117 What Tool Can Function as a DSS • • • • • Spreadsheet RDBMS DSS with “What-if Capability” Expert Systems Read pg. 95 Clinical Decision Support Systems • Help the clinician reach a decision • Clinician is presented with a variety of information • Clinician is under stress and pressure from various angles • Do they take the decision for the clinician? • 2 things that must be done to integrate CDSS into clinical environment – Pg. 116 CDSS Helps in • • • • • • Making Diagnosis Facilitating the process of care Preventing errors Enhancing patient safety Controlling costs See pg. 121 Decision Making • Defining a decision – Pg. 118 • 2 Definitions are specified by the book • How are decisions classified? Let us look at the next slide Mycin Expert System • http://neamh.cns.uni.edu/MedInfo/mycin.ht ml Popularity Problems • Book explains why CDSS have not been reached widespread acceptance – Pg. 117 Types of knowledge involved in DM • Experiential – related to recognition or induction • Scientific – deals with cognition or deduction Decision Making and Knowledge Representation • Understanding decision making in health care settings and the factors affecting decision making • The development of knowledge-based systems within health care – What the clinicians sees versus underlying models • Defining pattern recognition, pattern generation, and interpretation Clinician’s New Decision Making Model Knowledge • Knowledge-based activities – Defining “knowledge-based”making a decision is like creating a new piece of knowledge • DSS use non-knowledge-based and knowledgebased approaches in their design. – Example of non-knowledge based approach is on pg. 119 • Reasons why it is difficult to make a computer think like a user-Pg. 119 Defining Knowledge • Structuring knowledge for interpretation by a computer • Identifying the three types of knowledge – Descriptive knowledge – simply a description of something – Procedural knowledge – step by step procedure – Reasoning – know why • Recognizing patterns over time • Defining “inferencing” in the text - Pg. 120 How DSS supports Decision Making? • DSS can support DM only if the knowledge is in a usable format • Understanding usable formatssymbols that the DSS knows Steps in Creating DSS • Develop DSS architecture – See pg.120 • Identifying standards when moving from DSS to domain-specific CDSS – For example, consistent representation of clinical logic using HL7 Decision Making in Clinical Care • History of CDSS use in clinical arena • Appropriate use of CDSS used in health care delivery -Is the CDSS being used for every possible use? • Understanding the “Oracle” model of CDSS – not applicable – pg. 122 Defining Clinical Decision Support Systems (CDSS) • Various definitions by experts using CDSS • Identifying 8 competing demands for CDSS application – PG. 122 • Ability to mine data warehouses • Sai will explain what a data warehouse is Knowledge Discovery in Large Datasets for Clinical Decision Support Development • Definitions of KDD-Pg. 124 • Definition of data-mining • See Fig 5-2 Future Requirements for CDSS Development • Need for understanding human decisions, why CDSS failed in the past, the challenges of knowledge representation, and issues surrounding health care delivery • Five areas to address for CDSS solutions Conclusion • Overview of why CDSS have not been successful in the past • Possibilities of new discovery-based approaches • Use of discovery-based techniques in large clinical data warehouses Administrative DSS • Help to deliver healthcare as a business or service (Do it in a better way) Core features of ADSS ADSS Criteria: • • • • Timeliness =timeframe Objectivity=explicit Integration=whole firm or dept. Scope= bound by the demands of the decision under consideration • Priority = Prioritize which decision is to be taken • - Pg.84 Quantitative Approach • Levin has said that managers can make better decisions by using quantitative apparoach • Subject called Operations Research • Model the problem by identifying the variables involved – pg.85 Quantitative Techniques • • • • Forecasting Inventory models Simulation Linear Programming Forecasting – Forecasting takes advantage of past experience – Knowledge about what happens in the past should improve estimates about what will happen in the future – A variety of mathematical techniques can be used to forecast demand for health care • Time series extrapolation • Causal techniques – Judgmental forecasting solicits patient feedback or expert opinion Inventory Models • Inventory decisions represent a balancing act: how to balance the costs of maintaining inventory against the costs of running short • Simple deterministic models such as economic order quantity were developed to optimally manage one item of inventory • Inventory control evolved to effectively manage multiple lines of inventory simultaneously • By the early 1980s, the concept of an inventoryfree workplace facilitated by just-in-time deliveries gained popularity Simulation – Simulation can be applied with fewer assumptions than queuing formulas to model the flow of patients through a health care system – The computer generates random patient arrivals and service times each in accordance with mathematical distributions reflecting the performance of the system being modeled – The simulation software then computes statistics related to system performance – Once the model reflecting the status quo is built, models of alternatives can be built – The performance of each alternative is then compared to the status quo Linear Programming • Linear programming is generally used to determine the best consumption of resources in order to meet some objective. – In health care, these can be used to: Schedule staff and use of facilities – Design the optimal production of medical services or goods – Establish the most efficient routes for transporting patients – Determine the most efficient use of space HR-ADSS – Human resources management software typically – – – – – supports the following functions: Recruitment and retention Personnel administration Management of payroll against budget Training Performance evaluation • Management of compensation and benefits has become an increasingly complex task facilitated by decision support Summary • • • • Last week’s remainder of Lec.1 DSS CDSS ADSS