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3 Presentation Technique apter 13 The course material is for noncommercial use only. Any public display, adaptation and distribution of the material is not allowed for any purposes. Principles of Nonverbal Communication • Deliberate & unintentional • Few signs have universal meaning • Trust the nonverbal • Perception takes precedence over intent Trust the Nonverbal Nonverbal Communication “I feel so sorry for you. The break up must be really hard for you.” As much as 65% of the social meaning of messages is based on NVB expression. Methods of Delivery • • • • Impromptu From memory From a manuscript Extemporaneous Impromptu Speaking Speaking without advance preparation. Speaking from Memory Delivering a speech that is recalled word for word from a written text. Speaking from Manuscript Delivering a speech from a text written word for word and practiced in advance. Speaking Extemporaneously Delivering a speech from notes or from a memorized outline. Qualities of Effective Delivery • Helps both listener and speaker • Looks and feels natural, comfortable, and spontaneous • Is best when the audience is not aware of it Elements of Vocal Delivery • • • • Rate and pause Volume Pitch and inflection Articulation and pronunciation Rate The speed at which a speech is delivered. Pause An intentional or unintentional period of silence in a speaker’s vocal delivery. Volume The relative loudness or softness of a speaker’s voice. Pitch The highness or lowness of a speaker’s voice. Inflection Patterns of change in a person’s pitch level while speaking. See p. 232 Articulation The mechanical process of forming the sounds necessary to communicate in a particular language. Deletion: “library” for “library” Addition: “athalete” for “athlete” (error) Substitution: “git” for “get” (error) Pronunciation How the sounds of a word are to be said and which parts are to be stressed. • Ā, ā = able, rate • Ä, ä = father, wand • A, a = pat, marry • Â, â = air, prepare Elements of Physical Delivery • • • • • • Appearance Posture Facial expression Eye contact Movement Gestures Appearance A speaker’s physical features, including dress and grooming. Posture The position or bearing of a speaker’s body while delivering a speech. Facial Expression The tension and movement of various parts of a speaker’s face. Facial Expression • Your face plays a key role in expressing your thoughts, and especially your emotions and attitudes. • Your facial expression should naturally vary to be consistent with your message. Eye Contact Gaze behavior in which a speaker looks at listener’s eyes. Eye Contact • However, not all people from all cultures prefer the same amount of direct eye contact when listening to someone talk. Look! Don’t look! • Establish eye contact with the entire audience, not just with those in front row or only one or two people. • It’s best not to establish a predictable pattern for your eye contact. Movement A speaker’s motion from place to place during speech delivery. Movement You may want to move purposefully about while delivering your speech, but take care that your movement does not detract from your message. Gestures Movements of a speaker’s hands, arms, and head while delivering a speech. Cultural expectations can help you make decisions about your approach to using gestures. Functions of Gestures • Your hands should simply help emphasize or reinforce your verbal message. • Your gestures can lend strength to or detract from what you have to say. What’s The Take Home Message? • Delivery includes voice, body and language • Delivery is subject to four principles • Four methods of delivery • Non-verbal includes everything that cannot be captured and recorded in a manuscript • You must adapt your delivery