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Class 7 Agenda
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Computer Center Tour
Text: Strategy & Technology (cont)
Collaboration Tools Basics
Text: Peer Production
Project Time
Groupware
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Productivity tools:
– Scope: Industry
– Network effect a key
– Often utilized by applications as well
as people
Groupware Examples
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Email
Calendar
Workgroup file sharing
Instant messaging
Virtual meeting
“Web 2.0”
Email
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Architecture
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Options
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Design Issues
Email Basics
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SMTP
– Sendmail program
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IMAP
– Assumes internet access
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POP
– Predated internet
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Roaming
– Store and retrieve preferences
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Webmail
– “Proxy service”
– Direct
E-mail Mechanics
Internet
Virus
Checking
SMTP
SMTP
Virus
Checking
Receive
Deliver
Directory
(Auth, Prefs)
IMAP
MailBoxes
POP
SMTP
User
(Web) File/Document
Sharing
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Architecture
Access Control
Versioning
Clients
Notifications
Instant Messaging
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Clients use IP “channels” to send messages
– “Chat room” is essentially a port
– “Buddy list” has firewall aspects
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block/allow lists
Packets are delivered directly to the client
AOL or MS act as registries, “brokers”
– Track which ID’s are on which servers
– ISP’s can monitor/log activity
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“Enterprise Instant Messaging”
Discussion Question: Business Usage?
Virtual Meetings
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Instant messaging type connections
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Multiple sessions between stations
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Options for governance, security
Virtual meetings
Guest
Host
Define
Meeting
Chat
Port 1234
Video
Set
security,
tools
Port 3245
Whiteboard
Port 2712
Shared Program
Initiate
calls?
Found in
directory,
or via
ip-address
Port 14723
IP Sessions
Enter Meeting
Hang up?
Web 2.0
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Definition
– Interactive web services for
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sharing
Collaboration
– Not a technology change
– Cp Office tools, SaaS
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Issues
– Ownership & responsibility
– Degree of central control varies
– Have we done the “control” phase?
Web 2.0 Examples
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Weblogs
Wiki’s
Youtube
(RSS Feeds)
(podcasts)
Text Chapter: Peer
Production
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What is “content management”?
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Is “Web 2.0” new technology or new use
of existing?
Why should we care?
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What are the business uses of
WebLogs?
What controls might improve their
effectiveness?
Homework
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Friday
– Draft of Research Paper by COB
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Monday
– Text Chapter: Software in Flux
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Wednesday
– Case: Zara (In Gallaugher)
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Friday
– Final Draft of Research Paper