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Taking the Web to the Next Level KNOWLEDGE MANAGEMENT Current Web Issues Not reaching target audiences Marketing People can’t find the information they need Knowledge management Too difficult to post information, especially Knowledge distribution in non-traditional formats Pent Up Demand Multimedia rich web pages Student-created websites, blogs, bulletin boards, forums, wikis On-line surveys An automated curriculum management system with document versioning and automated review and approval Enterprise image library for original works Moderated chat with students Instant messaging through different modalities Searchable policies and procedures Policy-based records management Objective Find a solution that will enable WVC to more effectively manage and distribute knowledge through various modalities to internal and external customers. Solution Solve the root issues, knowledge management and knowledge distribution, with: New tools New roles New organization Tools Microsoft SharePoint Office 2007 Servers Multimedia development equipment and software SharePoint provides an infrastructure for Collaboration - Student to student, student to instructor, student to community Web portals – Create sites for different audiences or functions; for your students, coworkers, departments, the public Searchable information repository Work-flow based applications (automate who performs which steps in which order, i.e., curriculum approval process) Role New tools will create a new environment, where all who participate will have at least one of these roles: Role Participants Server and database management, application programming Technology department Solution builders use technology to solve business problems Teaching/Learning Center Coordinator, power users, technology staff Web reporters Anyone - staff and students, public or internal sites Interactive multimedia developers Teaching/Learning Center Coordinator, Community Relations web reporters, instructors, others Web page designers Public site: Community Relations Internal sites: Instructors, students, departments Organization Consolidate district technical staff Develop cross-organizational work groups to share expertise and best practices Utilize the application development prioritization process to schedule projects Implementation Train staff how to use Office 2007 Train TLC Coordinator/PIO web reporter in interactive multimedia content development and equipment Program SharePoint environment Identify and prioritize programming projects Departments begin to use SharePoint Cost Item Cost Microsoft SharePoint software $32,000 Servers $12,000 Environmental upgrades $7,000 Multimedia development equipment and software for TLC, Omak and PIO $25,000 Tax $6,080 Total $82,800 Conclusion If we do what we’ve always done, we’ll get what we’ve always got Questions?