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Chapter 9 Costing and Pricing in Transportation • The motor carrier industry is totally free to operate wherever it wants geographically and charge any rates it desires. • Note that a difference exists between the terms rate and price. Rate • A rate is an amount that can be found in a rate tariff book, as payment to a carrier for performing a given transport service. • It is a lawful charge that a carrier can impose on a given commodity movement; therefore, a rate has the full force of the law behind it for its timely payment. • A rate is determined primarily by considering a carrier’s costs only and not by assessing the overall market situation at that moment in time and how these market forces influence supply and demand. Price • A price, however, is a much clearer notion of how postderegulation transportation firms determine and impose charges for their services. • A price implies a value or level that is determined based on prevailing market forces. • Clearly, the notion of price implies a dynamic economic environment, one that is receptive to changes in customer demand and carrier supply. MARKET CONSIDERATIONS Their exists four market structure models: pure competition, perfect monopoly, oligolopy and monopolistic competition Market Structure Models The necessary conditions for pure competition (1) are generally stated as follows: • There are a large number of sellers. • All sellers and buyers are of such a small size that no one can influence prices or supply. • There is a homogeneous (the same type of) product or service. • There is unrestricted entry. Market Structure Models cont’ • If pure competition is one type of market structure, the other extreme is a perfect monopoly (2) market with only one seller of a product or service for which there is no close competitor or substitute. • In such a situation, the single seller is able to set the price for the service offered and should adjust the price to its advantage • To remain in this situation, the single seller must be able to restrict entry. Market Structure Models cont’ • A third type of market structure is oligopoly (3). • Oligopoly can be defined as competition between a “few” large sellers of a relatively homogeneous product that has enough cross-elasticity of demand (substitutability) so that each seller must, in pricing decisions, take into account competitors’ reactions . • The individual seller is aware that in changing price, output, sales promotion activities, or the quality of the product, the reactions of competitors must be taken into account. • All modes encounter some form of oligopolistic competition. Market Structure Models cont’ • The fourth type of market structure is monopolistic competition (4). • Many small sellers, but there is some differentiation of products. • The number of sellers is great enough and the largest seller small enough that no one controls a significant portion of the market. • No recognized interdependence of the related sellers’ prices or price policies is usually present. • Any seller can lower price to increase sales volume without necessarily eliciting a retaliatory reaction from competitors. Relevant Market Areas • A general statement classifying the market structure of the entire transportation industry cannot be made because it is necessary to view structures in particular market areas. Relevant Market Areas cont’ • To determine pricing in transportation, we must describe the situation between two points, for one commodity, in one shipment size, moving in one direction. • Commodity rates are competitive on commodities between specific points. • In setting prices, a carrier must have knowledge of the relevant market area as to decide which one of the economic models to use COST-OF-SERVICE PRICING There are two separate concepts in cost-ofservice pricing: • basing prices upon average cost or • basing prices upon marginal cost. COST-OF-SERVICE PRICING cont’ • If the firm desires to maximize its profits (see Figure 9.1], it will produce quantity Qm and charge price Pm. • The firm would be making excess profits in the economic sense because the price is above average cost and the firm is not producing at a point for optimal allocation of resources. • This is a monopoly situation. COST-OF-SERVICE PRICING cont’ COST-OF-SERVICE PRICING cont’ • Might decide to impose regulation upon this firm. • Now, if the “regulators” want to set a single price that would cover the firm’s cost of production and at the same time sell all the output, then the price should be Pr and the output Qr. • In this instance, we would be basing the price on average cost. There would not be any excess profit in the economic sense, and consumers would be receiving more output at a lower price. • This is the regulated situation. COST-OF-SERVICE PRICING cont’ • ?If price is set at marginal cost equal to marginal revenue, we have a higher price (Pc) and less output (Qc) than the average-cost approach yields. • The advocates of an absolute marginal-cost approach argue that the output between Qc and Qr is such that the marginal cost of producing these additional units of output is greater than what buyers are willing to pay for the extra units supplied because the marginal-cost curve is above the demand curve over this range of output.” • This is the competitive situation. COST-OF-SERVICE PRICING cont’ • Does cost-of-service pricing has any relevance for establishing prices? • Prices charged by transportation companies is a criteria that guide shippers in selecting the mode of transportation. • When deciding on a carrier, the shipper will balance the carrier’s price against the carrier’s service characteristics such as transit time, reliability, and loss and damage record. COST-OF-SERVICE PRICING cont’ • For the transportation decision to be properly made, the price charged should reflect the cost of providing the service to ensure carrier and economic system efficiency VALUE-OF-SERVICE PRICING • Value-of-service pricing is sometimes defined as charging what the traffic will bear. • In actuality, this phrase can assume two meanings. • First, it can be used to mean that prices are set so that on each unit the maximum revenue is obtained regardless of the particular costs involved. • That is, no service should be charged a lower price when it could bear a higher price. VALUE-OF-SERVICE PRICING cont’ • The second meaning, which can be more conveniently expressed in a negative form and which is relevant to our discussion, is that: • No service should be charged a price that it will not bear when, at a lower price, the service could be purchased. • This lower price will always cover the marginal cost incurred by the company in providing the service. VALUE-OF-SERVICE PRICING cont’ • One rather common definition of value-ofservice pricing in transportation is pricing according to the value of the product; for example, high-valued products are assessed high prices for their movement, and lowvalued commodities are assessed low prices. VALUE-OF-SERVICE PRICING cont’ Several points are in order here: • First, even if a cost-based approach is taken to setting prices, high-valued commodities would usually be charged higher prices because they are typically more expensive to transport. VALUE-OF-SERVICE PRICING cont’ • There is generally more risk involved in moving high-valued commodities, and more expensive equipment is necessary. • Second, the value of the commodity is a legitimate indicator of elasticity of demand; for example, high-valued commodities can usually bear higher prices because transportation cost is such a small percentage of the final selling price. • Figure 9.4 • [Demand Elasticity refers to the sensitivity of customers to the changes in the price] VALUE-OF-SERVICE PRICING cont’ • From Fig9.4 • The demand curves of two different types of commodities for transportation services are shown. • The high-value item has a steeply sloping demand curve implying price inelasticity. • On the other hand, the low-value item has a gradual slope, implying price elasticity VALUE-OF-SERVICE PRICING cont’ • In essence, the value of the commodity gives some indication of demand or the ability to bear a charge, but competition also will affect the demand for the service, that is, the height and slope of the demand curve. VALUE-OF-SERVICE PRICING cont’ • Value-of-service pricing also has been defined as third-degree price discrimination or a situation in which a seller sets two or more different market prices for two or more separate groups of buyers of essentially the same commodity or service. VALUE-OF-SERVICE PRICING cont’ • 3 conditions must exist before a seller can practice third-degree price discrimination. First, the seller must be able to separate buyers into groups or submarkets according to their different elasticities of demand; this separation enables the seller to charge different prices in the various markets. VALUE-OF-SERVICE PRICING cont’ • The second condition is that the seller must be able to prevent the transfer of sales between the submarkets. That is, the buyer must not buy in the lower-priced market and sell in the higher-priced markets. • Third, the seller must possess some degree of monopoly power. VALUE-OF-SERVICE PRICING cont’ • Another name given to value-of-service pricing is differential pricing. • Differential pricing can be done based on several methods of segregating the buyers into distinct groups. VALUE-OF-SERVICE PRICING cont’ • It can be done by commodity (such as coal versus computers), by time (seasonal discounts/premium rates), by place (as Figure 9.5 demonstrates), or by individual person. VALUE-OF-SERVICE PRICING cont’ • The key here is essentially determining what the shipper is willing to pay for the service, given the competition in the market from other carriers, the demand for the product itself, and any other factors affecting demand. VALUE-OF-SERVICE PRICING cont’ • Example: Assume that a particular railroad is establishing prices on three different commodities. • One of the commodities is large computer systems, which has a very high value and for which there is limited substitutability. • The second commodity is color television sets, which are of medium value and have some substitutes. • The third commodity is coal, which is low in value and has substitutes. Example cont’ • Assume further that the value of a particular computer system is $200,000 and that it weighs 1 ton. If the rate charged for movement was $1,000 per ton, it would still only be 0.5% (0.005) of the value of the product. Example cont’ • The colour television might have a value of $10,000 per ton. • Therefore, a rate of $1,000 between the same points would represent 10% of the value. • Finally, the coal might be worth $50 per ton. • A rate of $1,000 would represent 2,000% of its value. • Therefore, charging a common price would discourage some shippers, particularly of lowvalue products. VALUE-OF-SERVICE PRICING cont’ • The essential ingredient in the value-ofservice analysis is the notion that each commodity movement has its own unique demand characteristics. • If the railroad placed the same price on all commodities shipped, it would discourage some shippers from moving their goods at that price. VALUE-OF-SERVICE PRICING cont’ • Consider what would happen if the meat counter at the local supermarket priced all the various cuts and types of meats at the same level. • Obviously, it would sell the T-bone steaks quickly and have only chopped steak left. • end RATE MAKING IN PRACTICE • 3 rate structures exists in USA: • The class rate (1) system provides a rate for any commodity between any two points. It is constructed from uniform distance and product systems. • Exception rates (2) are designed so that carriers in particular regions can depart from the product scale system for any one of many possible reasons, which will be discussed later. RATE MAKING IN PRACTICE cont’ Commodity rates (3), on the other hand, are employed for specific origin— destination shipping patterns of specific commodities. RATE MAKING IN PRACTICE cont’ • It would be simple if all transportation services were sold on the basis of ton-kilometre; • that is, we would have to pay x dollars to move 1 ton, 1 kilometre. • transportation services are not sold in tonkilometre; they are sold for moving a specific commodity in a specific shipment size between two specific points. RATE MAKING IN PRACTICE cont’ • In addition, it is necessary to consider the thousands and thousands of different commodities and products that might be shipped over any of these routes. • There are also the different modes to consider and different companies within each mode. • It also might be necessary to consider the specific supply—demand situation for each commodity over each route. CLASS RATES • Because it is obviously impossible to quote trillions and trillions of rates, the transportation industry has taken three major steps toward simplification. • Figure 9.8 summarizes this class rate simplification. CLASSIFICATION FACTORS • The factors that are used to determine the rating of a specific commodity are the product characteristics that impact the carrier’s costs. • The four factors that are to be considered is: product density, storability, handling, and liability. CLASSIFICATION FACTORS cont’ • Product density (kg/m^3) directly impacts the use of the carrier’s vehicle and the cost per hundredweight (cwt) (100lb = 45.45kg). • The higher the product density, the greater the amount of weight that can be hauled and the lower the cost per hundredweight and vice versa CLASSIFICATION FACTORS cont’ • Stowability and handling reflect the cost the carrier will incur in securing and handling the product in the vehicle. • Product characteristics such as excessive weight, length, and height result in higher stowage costs for the carrier and a corresponding higher classification rating CLASSIFICATION FACTORS cont’ • The final classification factor, liability, considers the value of the product. • When a product is damaged in transit, the common carrier is liable for the value of the product. • Because higher-valued products pose a greater liability risk (potential cost), highervalued products are classified higher than lower-valued products. SPECIAL RATES • Special rates have evolved from special cost factors or to induce certain shipment patterns. Character-of-Shipment Rates • One set of special rates relates to the size or character of the shipment. • Carriers generally have certain fixed costs for each shipment. • Many rate forms have been developed that take advantage of the fact that additional units or weight in each shipment do not incur additional amounts of these fixed costs. SPECIAL RATES cont’ LTL/TL RATES • Less-than-truckload (LTL) shipments require several handlings. • Each one of these handlings requires dock personnel, materials-handling equipment, terminal investment, and additional communications and tracking effort SPECIAL RATES cont’ • A truckload (TL) shipment, on the other hand, is generally loaded by the shipper and moved intact to the destination, where the consignee unloads it. • No intermediate handlings are required, nor does it have to be loaded or unloaded by carrier personnel. • As a result of these factors, larger TL shipments have lower rates than LTL shipments. SPECIAL RATES cont’ MULTIPLE-CAR RATES • Railroads offer volume discounts for moves of more than one carload that are shipped as a single string of cars from one point to another. The cost of moving several cars in a single shipment is proportionally less than the cost of each car moved singly. SPECIAL RATES cont’ MULTIPLE-CAR RATES cont’ • For example, the multiple-car movement of 10 cars can be handled by the same effort (empty car drop-off, pickup, intermediate and delivery efforts, and documentation) as a single-car shipment. • The only basic difference is the additional weight moved in the larger string of cars. • Because of this economy of movement, railroads offer such rates in coal, grain, fertilizer, chemical, and many other basic commodity moves. SPECIAL RATES cont’ INCENTIVE RATES • The term incentive rates generally applies to a rate designed to induce the shipper to load existing movements and equipment more fully. • These special rates usually apply only to weight or units loaded over and above the normally shipped quantities. SPECIAL RATES cont’ INCENTIVE RATES cont’ • For example, sappliance manufacturer typically ships in carload quantities that only fill a car to 80 percent of its actual capacity. • That is, the carload rate minimum is 40,000 pounds and the car is typically loaded to 48,000 pounds, but 60,000 pounds of appliances can be physically loaded into it. • The carrier would prefer to have this car more fully loaded. In an incentive rate situation, the carrier would offer a rate lower than the carload rate that would only apply to the weight above the 48,000-pound norm in this example. • It is more economical for the carrier to handle more weight in existing moves than to handle additional moves. • By inducing the shipper to load each car more fully, fewer cars and moves would be required over the course of a year, and the same actual volume would be shipped. SPECIAL RATES cont’ UNIT-TRAIN RATES • Unit trains are integrated movements between an origin and destination. • These trains usually avoid terminals and do not require intermediate switching or handling of individual cars. • The railroad experiences economies through high car utilization and reduced costs of movement because the rates are low in comparison to individual moves. SPECIAL RATES cont’ PER-CAR AND PER-TRUCKLOAD RATES • Per-car or per-truckload rates are singlecharge rates for specific origin-destination moves regardless of shipment commodity or weight. • These rates also apply to container movements. SPECIAL RATES cont’ ANY-QUANTITY RATES • Any-quantity (AQ) rates provide no discount or rate break for larger movements. • That is, there exists an LTL rate but no TL rate for large shipments. • The AQ rates apply to any weight in a shipment. • They are usually found with large, bulky commodities such as boats, suitcases, and cages where no economies are realized by the carrier for larger shipments. SPECIAL RATES cont’ DENSITY RATES • Some rates are published according to density and shipment weight, rather than by commodity or weight alone. SPECIAL RATES cont’ Area, Location, or Route Rates • A number of rates relate to area, location, or route. • These special rates deserve consideration and discussion. Area, Location, or Route Rates LOCAL RATES • Local rates apply to any rate between two points served by the same carrier. These rates include full-cost factors for pickup, documentation, rating, billing, and delivery. Area, Location, or Route Rates cont’ JOINT RATES • Joint rates are single rates published from a point on one carrier’s route to another carrier’s destination. • They are usually lower in total charges than the combination of the local rates because of through-movement economy. Area, Location, or Route Rates cont’ • PER-KILOMETRE RATES • Some rail, motor, and air carriers provide rates that are based purely upon the kilometres involved. BLANKET OR GROUP RATES • These rates apply to or from whole regions, rather than points. Area, Location, or Route Rates cont’ • TERMINAL-TO-TERMINAL RATES • Terminal-to-terminal rates, often referred to as ramp-to-ramp rates, apply between terminal points on the carrier’s lines. • These rates require the shipper and consignee to perform the traditional pickup and delivery functions. SPECIAL RATES cont’ Time/Service Rate Structures • One such contract provides for a standard rate for a transit time service norm. • The shipper pays a higher rate for faster service and a lower rate for slower service. Time/Service Rate Structures cont’ CONTRACT RATES • services are governed by contracts negotiated between the shipper and carrier • One basic contract service feature calls for a reduced rate in exchange for a guarantee of a certain minimum tonnage to be shipped over a specified period. Time/Service Rate Structures cont’ • Many different rate and service configurations are found in motor carriage. • These contract rates call for such services as scheduled service, special equipment movements, storage service in addition to movement, services beyond the vehicle (such as retail store shelf stocking by the driver), small package pickup and movement, bulk commodity movement, or hauling a shipper-owned trailer. Time/Service Rate Structures cont’ • The key in any contract service is to identify the service and cost factors important to each party and to construct inducements and penalties for each. Time/Service Rate Structures cont’ • DEFERRED DELIVERY • The deferred delivery rate is common in air transportation. In general, the carrier charges a lower rate in return for the privilege of deferring the arrival time of the shipment. • For example, air express companies offer a discount of 25 percent or more for second- or third-day delivery, as opposed to the standard next-day delivery. The deferred delivery rate gives the carrier operating flexibility to achieve greater vehicle utilization and lower costs. Other Rate Structures • Generally, the more volume a shipper tenders to a particular carrier, the greater the discount. DISCOUNTS • In the motor carrier industry, a discount is a common pricing practice for LTL shipments moving under class rates LOAD ALLOWANCES • A loading (unloading) allowance is a reduced rate or discount granted to the ship per that loads LTL shipments into the carrier’s vehicle. AGGREGATE TENDER RATES • A reduced rate or discount is given to the shipper that tenders two or more class- rated shipments to the carrier at one time. TWO OR THREE-WAY RATES • The terms two-way rates and three-way rates apply to rates that are constructed and charged when backhaul or triangular moves can be made. MENU PRICING • Carriers are beginning to provide more and more value-added services for shippers, such as loading/unloading, packaging, merge-in-transit, and sorting, along with traditional transportation services. Menu pricing allows the shipper to pick and choose those services the carrier should perform, and the shipper is charged accordingly. PRICING IN TRANSPORTATION MANAGEMENT Factors Affecting Pricing Decisions • Many carrier pricing decisions are based on some reaction to a stimulus from the business environment. • In transportation, the environment comprises many constituencies,four of which include customers (market), government, other channel members, and competition. Factors Affecting Pricing Decisions cont’ • Customers (market) • A profit-maximizing-oriented carrier will not set a price in the long run that prohibits the movement of freight or passengers. • The carrier’s price will be set at the level that maximizes its return. • This, however, is dependent on what the market perceives to be a reasonable price and/or what the market is forced to pay (in monopolistic situations). • For example, business travelers might be willing to absorb increases in air fares in exchange for the convenience of shortnotice reservations, whereas leisure travelers might not. • Customers then have a formidable impact on carrier prices. Government • governmental controls affect how carriers price their services through policies and regulations Channel Members • In the case of carriers, other channel members can include other carriers in the same mode and in different modes. • If one carrier decides to raise its price, the other carrier either has to reduce its price or risk losing business, given that the market has a high price elasticity. Competition • Finally, competitors will impact carrier-pricing strategies. • History has shown that even in transportation oligopolies (such as airlines and LTL motor carriers), price leaders that offer discounts to customers will find that competitors will match those discounts, even at the risk of reducing industry profits Major Pricing Decisions • Pricing decisions can be grouped into three categories. • First, a carrier faces a decision when setting prices on a new service. • Too high – competitors • Too low – not enough profit Major Pricing Decisions • Second, a carrier must make decisions to modify prices over time. • Market changes, operating changes, and service changes will require prices to be changed. Major Pricing Decisions • Finally, carriers will make decisions initiating and responding to price changes. The concept of a “price leader” within an industry is not new. If you are the price leader, then you initiate the change; if not, then you respond to the change. Establishing the Pricing Objective • Pricing objectives for a carrier should reflect overall company objectives and reflect, in many ways, how the carrier will compete in its markets. Establishing the Pricing Objective cont’ survival-based pricing • survival-based pricing is aimed at increasing cash flow through the use of low prices. • It uses the marginal cost concept - an empty airline seat cannot be inventoried and is lost at takeoff, the marginal cost of filling that seat is small Establishing the Pricing Objective cont’ unit volume pricing • This attempts to utilize a carrier’s existing capacity to the fullest, so the price is set to encourage the market to fill that capacity. profit maximization • Carriers using this type of pricing usually are concerned with measures such as return on investment. Establishing the Pricing Objective cont’ • A skimming price is a high price intended to attract a market that is more concerned with quality, uniqueness, or status and is insensitive to price. • For example, Concorde • This strategy works if competition can be kept out of a market through high investment costs or firm loyalty. Establishing the Pricing Objective cont’ penetration price strategy • This can lead to a sales-based pricing objective, which can be an effective strategy because • (1) a high price can be charged until competition starts to enter; • (2) a higher price can help offset initial outlays for advertising and development; • (3) a high price portrays a high-quality service; (4) if price changes need to be made, it is more favourable to reduce a price than to raise it; and (5) after market saturation is achieved, a lower price can appeal to a mass market with the objective of increasing sales. penetration price strategy cont’ • (4) if price changes need to be made, it is more favourable to reduce a price than to raise it; and • (5) after market saturation is achieved, a lower price can appeal to a mass market with the objective of increasing sales. market share pricing • A market share pricing objective can be used in an industry whose revenues are stagnant or declining. • This objective tries to take market share from competitors through the use of lower prices. social responsibility pricing • Finally, a social responsibility pricing objective forgoes sales and profits and puts the welfare of society and customers first. • For example, after the tragic incident in New York City on September 11, 2001, many carriers offered to carry such items as food, clothing, building supplies, and medical supplies into the devastated area at greatly reduced prices or for free. Estimating Demand • In a perfectly competitive market, unit demand will decrease as price increases (supply vs demand) • The concept of price elasticity can be used in estimating demand. Price elasticity refers to the change in demand because of a change in price. Estimating Demand cont’ • For example: • Business versus leisure travelers in the airline industry. • Business travelers are relatively price inelastic because demand for business travel by air does not fluctuate widely with increases in price. • However, leisure travelers are very price elastic and might tend to delay travel or seek travel by an alternative mode if there is an increase in air fares. Estimating Demand cont’ • A direct attitude survey might also be used in determining demand under a new pricing structure. For example, asking customers and/or potential customers. • A market test is a possible way to determine potential demand when market testing is feasible. Estimating Costs • A decision must be made as to which costs should be included in the total cost analysis. • The cost of providing a service must be calculated to determine the attractiveness of a market for a carrier. Price Levels and Price Adjustments • Discounts are a reduction from a published price that rewards a buyer for doing something that is beneficial for the supplier. • Quantity discount: LTL versus TL prices reflect carrier savings from larger shipments • Airlines use a form of seasonal discounts to encourage vacation passengers to travel during carrier off-peak periods. • Cash discounts, relatively new to the transportation industry, reward customers who pay their bills within a stated period of time – helps with cash flow • geographic adjustments are used by shippers and receivers to compensate for transportation costs in the final price to the customer. • One common type of geographic price is FOB origin or FOB destination pricing. • In FOB origin pricing, the buyer is responsible for transportation costs; in destination pricing, the shipper is responsible (see Figure 9.10). Most Common Mistakes in Pricing 1. The first common mistake is to make pricing too reliant on costs. • Other factors like competition, customer preferences and values, and government regulations will affect the level at which the price will be most beneficial to the carrier. Most Common Mistakes in Pricing cont’ 2. The second common mistake is that prices are not revised frequently enough to capitalize on market changes. Most Common Mistakes in Pricing cont’ 3. Setting the price independently of the marketing mix is a third common mistake. • The marketing mix, also known as the “4Ps,” consists of product, price, promotion, and place. • Managing one of these areas independently of the others will result in a suboptimization of the carrier’s resources and its profits. Most Common Mistakes in Pricing cont’ 4. Finally, price is sometimes not varied enough for different service offerings and market segments. • A “one price for all” mentality does not work in the transportation industry and will not maximize profit. Pricing is also critical to a business’s competitive advantage, position within its markets, and overall profitability. end