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Chapter Thirty-Five Information Technology Information Technologies  The crucial ideas are: – Complementarity – Network externality Information Technologies; Complementarity  Definition: Commodity A complements commodity B if more of commodity A increases the value of an extra unit of commodity B. – More software increases the value of a computer. – More roads increase the value of a car. Information Technologies; Network Externality  Definition: A commodity has a positive (negative) network externality if the utility to a consumer of that commodity increases (decreases) as more people also consume the commodity. – Email gives more utility to any one user if more other people use email. – A highway gives less utility to any one user as more people use it (congestion). Complementarity  Information technologies have increased greatly the complementarities between commodities. – Computers and operating systems (OS). – DVD players and DVD disks. – WiFi sites and laptop computers. – Cell phones and cell phone towers. Complementarity  How should a firm behave when it produces a commodity that complements another commodity?  The problem is: When you make more of your product (commodity A) you increase the value of firm B’s product (commodity B). Can you get for yourself some of gain you create for firm B? Complementarity  An obvious strategy is for firms A and B to cooperate somewhat with each other. – Microsoft releases part of its OS to firms making software that runs under its OS. – DVD manufacturers agree upon a standard format for their disks. Complementarity  The price of a computer is pC.  The price of the OS is pOS.  The quantities demanded of computers and the OS depends upon pC + pOS, not just pC or just pOS. Complementarity  The price of a computer is pC.  The price of the OS is pOS.  The quantities demanded of computers and the OS depends upon pC + pOS, not just pC or just pOS.  Suppose the computer and software firms’ marginal production costs are zero. Fixed costs are FC and FOS. Complementarity  Suppose the firms do not collude.  The computer firm’s problem is: choose pC to maximize pCD(pC + pOS) – FC.  The OS firm’s problem is: choose pOS to maximize pOSD(pC + pOS) – FOS. Complementarity  Suppose the firms do not collude.  The computer firm’s problem is: choose pC to maximize pCD(pC + pOS) – FC.  The OS firm’s problem is: choose pOS to maximize pOSD(pC + pOS) – FOS.  Assume D(pC + pOS) = a – b(pC + pOS). Complementarity  The computer firm’s problem is: choose pC to maximize pC(a – b(pC + pOS)) – FC.  The OS firm’s problem is: choose pOS to maximize pOS(a – b(pC + pOS)) – FOS. Complementarity  Choose pC to maximize pC(a – b(pC + pOS)) – FC  pC = (a – bpOS)/2b.  Choose pOS to maximize pOS(a – b(pC + pOS)) – FOS  pOS = (a – bpC)/2b. (C) (OS) Complementarity  Choose pC to maximize pC(a – b(pC + pOS)) – FC  pC = (a – bpOS)/2b. (C)  Choose pOS to maximize pOS(a – b(pC + pOS)) – FOS  pOS = (a – bpC)/2b. (OS)  A NE is a pair (p*C,p*OS) solving (C) and (OS). Complementarity  Choose pC to maximize pC(a – b(pC + pOS)) – FC  pC = (a – bpOS)/2b. (C)  Choose pOS to maximize pOS(a – b(pC + pOS)) – FOS  pOS = (a – bpC)/2b. (OS)  A NE is a pair (p*C,p*OS) solving (C) and (OS). p*C = p*OS = a/3b. Complementarity  p*C = p*OS = a/3b.  When the firms do not cooperate the price of a computer with an OS is p*C + p*OS = 2a/3b and the quantities demanded of computers and OS are q*C + q*OS = a - b×2a/3b = a/3. Complementarity  What if the firms merge? Then the new firm bundles a computer and an operating system and sells the bundle at a price pB.  The firm’s problem is to choose pB to maximize pBD(pB) – FB = pB(a – bpB) – FB. Complementarity  What if the firms merge? Then the new firm bundles a computer and an operating system and sells the bundle at a price pB.  The firm’s problem is to choose pB to maximize pBD(pB) – FB = pB(a – bpB) – FB.  Solution is p*B = a/2b < 2a/3b. Complementarity  When the firms merge (or fully cooperate) the price of a computer and an OS is p*B = a/2b < 2a/3b and the quantity demanded of bundled computers and OS is q*B = a - b×a/2b = a/2 > a/3. Complementarity  When the firms merge (or fully cooperate) the price of a computer and an OS is p*B = a/2b < 2a/3b and the quantity demanded of bundled computers and OS is q*B = a - b×a/2b = a/2 > a/3.  The merged firm supplies more computers and OS at a lower price than do the competing firms. Why? Complementarity  The noncooperative firms ignore the external benefit (complementarity) each creates for the other. So each undersupplies the market, causing a higher market price.  These externalities are fully internalized in the merged firm, inducing it to supply more computers and OS and thereby cause a lower market price. Complementarity  More typical cooperation consists of contracts between component manufacturers and an assembler of a final product. Examples are: – Car components and a car assembler. – A computer assembler and manufacturers of CPUs, hard drives, memory chips, etc. Complementarity  Alternatives include: – Revenue-sharing. Two firms share the revenue from the final product made up from the two firms’ components. – Licensing. Let firms making complements to your product use your technology for a low fee so they make large quantities of complements, thereby increasing the value of your product to consumers. Information Technologies; Lock-In  Strong complementarities or network externalities make switching from one technology to another very costly. This is called lock-in.  E.g., In the USA, it is costly to switch from speaking English to speaking French.  How do markets operate when there are switching costs or network externalities? Competition & Switching Costs  Producer’s cost per month of providing a network service is c per customer.  Customer’s switching cost is s.  Producer offers a one month discount, d.  Rate of interest is r. Competition & Switching Costs  All producers set the same nondiscounted price of p per month.  When is switching producers rational for a customer? Competition & Switching Costs  Consumer’s cost of not switching is p p p p    p  . 2 1  r (1  r ) r Competition & Switching Costs  Consumer’s cost of not switching is p p p p    p  . 2 1  r (1  r ) r  Consumer’s cost from switching is p p p pd s    p  d  s  . 2 1  r (1  r ) r Competition & Switching Costs  Consumer’s cost of not switching is p p p p    p  . 2 1  r (1  r ) r  Consumer’s cost from switching is p p p pd s    p  d  s  . 2 1  r (1  r ) r  Consumer should switch if p p pd  s  p . r r Competition & Switching Costs  Consumer’s cost of not switching is p p p p    p  . 2 1  r (1  r ) r  Consumer’s cost from switching is p p p pd s    p  d  s  . 2 1  r (1  r ) r  Consumer should switch if p p pd  s  p . r r  i.e. if d  s. Competition & Switching Costs should switch if d  s.  Producer competition will ensure at a market equilibrium that customers are indifferent between switching or not  d  s. I.e., the equilibrium value of the discount only just makes it worthwhile for the customer to switch.  Consumer Competition & Switching Costs  With d = s, the present-value of the producer’s profits is pc pc pc π  pd    p  d  2 1  r (1  r ) r pc ps . r Competition & Switching Costs  At equilibrium the present-value of the producer’s profit is zero. pc r π ps 0  pc s. r 1 r  The producer’s price is its marginal cost plus a markup that is a fraction of the consumer’s switching cost. Competition & Switching Costs  At equilibrium the present-value of the producer’s profit is zero. pc r π ps 0  pc s. r 1 r  The producer’s price is its marginal cost plus a markup that is a fraction of the consumer’s switching cost. If advertising reduces the marginal cost of servicing a consumer by a then Competition & Switching Costs  At equilibrium the present-value of the producer’s profit is zero. pc r π ps 0  pc s. r 1 r  The producer’s price is its marginal cost plus a markup that is a fraction of the consumer’s switching cost. If advertising reduces the marginal cost of servicing a r consumer by a then p  c a 1 r s. Competition & Network Externalities  Individuals 1,…,1000.  Each can buy one unit of a good, providing a network externality.  Person v values a unit of the good at nv, where n is the number of persons who buy the good. Competition & Network Externalities  Individuals 1,…,1000.  Each can buy one unit of a good providing a network externality.  Person v values a unit of the good at nv, where n is the number of persons who buy the good.  At a price p, what is the quantity demanded of the good? Competition & Network Externalities  If v is the marginal buyer, valuing the good at nv = p, then all buyers v’ > v value the good more, and so buy it.  Quantity demanded is n = 1000 - v.  So inverse demand is p = n(1000-n). Competition & Network Willingness-to-pay Externalities p = n(1000-n) Demand Curve 0 n 1000 Competition & Network Externalities  Suppose all suppliers have the same marginal production cost, c. Competition & Network Willingness-to-pay Externalities p = n(1000-n) Demand Curve Supply Curve c 0 n 1000 Competition & Network Externalities  What are the market equilibria? Competition & Network Externalities  What are the market equilibria?  (a) No buyer buys, no seller supplies. – If n = 0, then value nv = 0 for all buyers v, so no buyer buys. – If no buyer buys, then no seller supplies. Competition & Network Willingness-to-pay Externalities p = n(1000-n) Demand Curve Supply Curve c (a) 0 n 1000 Competition & Network Willingness-to-pay Externalities p = n(1000-n) Demand Curve Supply Curve c (a) 0 n’ n 1000 Competition & Network Externalities  What are the market equilibria?  (b) A small number, n’, of buyers buy. – small n’  small network externality value n’v – good is bought only by buyers with n’v  c; i.e., only large v  v’ = c/n’. Competition & Network Willingness-to-pay Externalities p = n(1000-n) Demand Curve c (b) (a) 0 n’ (c) n n” 1000 Supply Curve Competition & Network Externalities  What are the market equilibria?  (c) A large number, n”, of buyers buy. – Large n”  large network externality value n”v – good is bought only by buyers with n’v  c; i.e., up to small v  v” = c/n”. Competition & Network Willingness-to-pay Externalities p = n(1000-n) Demand Curve c (b) (a) 0 n’ (c) n Supply Curve n” 1000 Which equilibrium is likely to occur? Competition & Network Externalities  Suppose the market expands whenever willingness-to-pay exceeds marginal production cost, c. Competition & Network Willingness-to-pay Externalities p = n(1000-n) Demand Curve Supply Curve c 0 n’ n n” 1000 Which equilibrium is likely to occur? Competition & Network Willingness-to-pay Externalities p = n(1000-n) Demand Curve Unstable Supply Curve c 0 n’ n n” 1000 Which equilibrium is likely to occur? Competition & Network Willingness-to-pay Externalities p = n(1000-n) Demand Curve Stable Supply Curve c Stable 0 n n” 1000 Which equilibrium is likely to occur? Rights Management  Should a good be sold outright, licensed for production by others, or rented?  How is the ownership right of the good to be managed? Rights Management  Suppose production costs are negligible.  Market demand is p(y).  The firm wishes to max p( y ) y . y Rights Management p p( y ) y Rights Management p  ( y )  p( y ) y p( y ) y Rights Management p  ( y )  p( y ) y p( y ) p( y*) y* y Rights Management  The rights owner now allows a free trial period. This causes – a consumption increase; Y   y ,   1 Rights Management  The rights owner now allows a free trial period. This causes – a consumption increase; Y   y ,   1 – lower sales per consumption unit y Y  . Rights Management  The rights owner now allows a free trial period. This causes – a consumption increase; Y   y ,   1 – lower sales per consumption unit y Y  . – increase in value to all users  increase in willingness-to-pay; P (Y )   p(Y ),   1. Rights Management p p( y ) P (Y )   p(Y ) y,Y Rights Management  The firm’s problem is now to Y Y  max P (Y )   p(Y )  p(Y )Y . Y    Rights Management  The firm’s problem is now to Y Y  max P (Y )   p(Y )  p(Y )Y . Y    This  problem must have the same solution as max p( y ) y . y Rights Management  The firm’s problem is now to Y Y  max P (Y )   p(Y )  p(Y )Y . Y  This    problem must have the same solution as max p( y ) y . y  So y*  Y*. Rights Management p  ( y )  p( y ) y p( y ) P (Y )   p(Y ) p( y*) y* y Rights Management   (Y )  p(Y )Y   ( y )  p( y ) y p p(Y *) p( y ) P (Y )   p(Y ) p( y*) y*  Y* y  1   higher profit Rights Management   (Y )  p(Y )Y   ( y )  p( y ) y p p(Y *) p( y ) P (Y )   p(Y ) p( y*) y*  Y* y  1   lower profit Sharing Intellectual Property  Produce a lot for direct sales, or only a little for multiple rentals?  Sell a tool, or rent it?  Allow a movie to be shown only at a theatre, or sell only to video rental stores, or sell only by pay-per-view, or sell DVDs in retail stores?  When is selling for rental more profitable than selling for personal use only? Sharing Intellectual Property F is the fixed cost of designing the good.  c is the constant marginal cost of copying the good.  p(y) is the market demand.  Direct sales problem is to Sharing Intellectual Property F is the fixed cost of designing the good.  c is the constant marginal cost of copying the good.  p(y) is the market demand.  Direct sales problem is to max p( y ) y  cy  F . y Sharing Intellectual Property  Is selling for rental more profitable?  Each rental unit is used by k > 1 consumers.  So y units sold  x = ky consumption units. Sharing Intellectual Property  Is selling for rental more profitable?  Each rental unit is used by k > 1 consumers.  So y units sold  x = ky consumption units.  Marginal consumer’s willingness-topay is p(x) = p(ky). Sharing Intellectual Property  Is selling for rental more profitable?  Each rental unit used by k > 1 consumers.  So y units sold  x = ky consumption units.  Marginal consumer’s willingness-topay is p(x) = p(ky).  Rental transaction cost t reduces willingness-to-pay to p(ky) - t. Sharing Intellectual Property  Rental transaction cost t reduces willingness-to-pay to p(ky) - t.  Rental store’s willingness-to-pay is Ps (y)  k[p(ky)  t]. Sharing Intellectual Property  Rental transaction cost t reduces willingness-to-pay to p(ky) - t.  Rental store’s willingness-to-pay is Ps (y)  k[p(ky)  t].  Producer’s sale-for-rental problem is max Ps (y)y  cy  F y Sharing Intellectual Property  Rental transaction cost t reduces willingness-to-pay to p(ky) - t.  Rental store’s willingness-to-pay is Ps (y)  k[p(ky)  t].  Producer’s sale-for-rental problem is max Ps (y)y  cy  F  k[p(ky)  t]y  cy  F y Sharing Intellectual Property  Rental transaction cost t reduces willingness-to-pay to p(ky) - t.  Rental store’s willingness-to-pay is Ps (y)  k[p(ky)  t].  Producer’s sale-for-rental problem is max Ps ( y) y  cy  F  k[p(ky )  t ]y  cy  F y c   p(ky )ky    t ky  F. k  Sharing Intellectual Property c  max p(ky )ky    t ky  F  y k  c  max p( x) x    t  x  F x k  This is the same as the direct sale problem max p( y) y  cy  F y except for the marginal cost. Sharing Intellectual Property c  max p(ky )ky    t ky  F  y k  c  max p( x) x    t  x  F x k  This is the same as the direct sale problem max p( y) y  cy  F y except for the marginal cost. Direct sale c is better for the producer if c   t. k Sharing Intellectual Property  Direct sale is better for the producer if c c   t. k k  i.e. if c  t. k 1 Sharing Intellectual Property  Direct sale is better for the producer if k c t. k 1  Direct sale is better if – replication cost c is low – rental transaction cost t is high – rentals per item, k, is small.
 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
									 
                                             
                                             
                                             
                                             
                                             
                                             
                                             
                                             
                                             
                                             
                                            