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MULTICULTURAL INFLUENCES IN HRD (DCE5130) SEMESTER ONE 2013/2014 F2F I (8 SEPT. 2013) PART 2 CULTURE -DEFINITION CULTURE -definitions (Sociologists ) • as regularities based on interaction — norms for behavior, long standing and widely held values, beliefs and practices -as stable. • Society -social relationships existing at a given point in time • Boudon et. al 1989 CULTURE -definitions (Anthropologists ) • as including THINGS as well as the attitudes, values, and beliefs • behavioral traits + all produced artifacts tools, art, books and texts etc • Not stable - constant process of change • Malinowski (founders of Anthropology) CULTURE -definitions (Anthropologists ) How do Cultures? I. Growth technological growth population growth evolution? Knowledge development Internal contradictions (feminism, civil rights movement) II. Culture contact (change (cultural diffusion)) diffusion - spread, trade, war Invasion succession acculturation assimilation III.Decay Cultural Genocide Transformation into something different Decline and decadence CULTURE -definitions (Humanities )(CARE) • cult (Latin)-tend, care for • Cultus -care cultivation • "An educated man is not always a cultured man, although a cultured man is usually educated ... the cultured man is not merely the knowledgeable man, but the man who uses his knowledge humanely“(Ashley Montagu) • a study of achievement and development or the higher aspects of civilization- arts, architecture, music, dance, literature, history, and philosophy etc. • "The total, generally organized way of life, including values, norms, institutions, and artifacts, that is passed on from generation to generation by learning alone." • http://courses.ed.asu.edu/margolis/spf301.ht ml • Koentjaraningrat (1970) • Kebudayaan berasal daripada perkataan Sanskrit 'buddhayah' iaitu bentuk jamak dari 'buddhi' yang bererti 'budi' atau 'akal'. Kebudayaan dapat diertikan sebagai 'hal-hal yang bersangkutan dengan akal'. • "keseluruhan dari kelakuan dan hasil kelakuan manusia yang teratur oleh tatakelakuan yang harus diperoleh dengan cara belajar." • Edward B. Taylor ( 1871) "satu keseluruhan sistem yang kompleks yang mengandungi ilmu pengetahuan, kepercayaan, kesenian, kesusilaan, undangundang ,adat resam dan kebolehankebolehan lain, serta kebiasaan yang diperoleh oleh manusia sebagai anggota masyarakatnya." • Lucy Mair (1965) "milik bersama sesuatu masyarakat yang mempunyai tradisi yang sama." Horskovit "is a way of life atau satu cara hidup." • Budaya itu adalah satu cara hidup yang merujuk kepada tamadun sesuatu masyarakat yang diwarisi dan bersifat dinamik. Di samping itu ada unsurunsur menerima dan menolak yang dipraktikkan oleh sesuatu masyarakat dalam satu keseluruhan kehidupan yang meliputi ilmu pengetahuan, kepercayaan, kesenian, kesusilaan, adat resam, undang-undang, ekonomi, dan sistem simbol yang menjadi milik bersama. SCHEIN’S definition of culture • shared solutions to universal problems of external adaptation (how to survive) and internal integration (how to stay together) which have evolved over time and are handed down from one generation to the next – Schein, 1985 • emic, universal problems where the solution is unique for a particular group , etic • why do people behave as they do? • Basic assumption, WELTANSCHAUUNG DEFINING CULTURE ……. the collective programming of the body, mind and spirit which distinguishes members of one group (nation, ethnic group, company or category) of people from another. (born into, assimilation, acculturation, immersion)(Asmah, 1996) is learned behavior and is transmitted by education KEY ELEMENTS OF CULTURE 1. Symbols (Simbol) 2. Rituals (Upacara amal) 3. Heroes (Peranan Ketua/Wira) 4. Values (Nilai) 5. Underlying Assumptions (Andaian Dasar) ICEBERG THE ICEBERG ANALOGY OF CULTURE Delights Symbols, Rituals and heroes Seen, Explicit Unseen, Implicit Puzzles and Irritations Values and Underlying Assumptions Conscious Symbols, rituals and role models Unconscious Values and Underlying assumptions The roots Akar umbi 1. SYMBOLS 2. RITUALS 3. HEROES Lim Goh Tong KEY ELEMENTS OF CULTURE SYMBOLS What we can see and hear…language, objects, jargon, objects, ways of dressing RITUALS How do we do things…meetings, celebrations ROLE MODELS Who are our heroes/heroines PRACTICES Overt behaviors to demonstrate values VALUES What we believe in.. shoulds, oughts, and musts inferred from our behaviours PRACTICES Overt behaviors to demonstrate values UNDERLYING ASSUMPTIONS ways of perceiving, thinking and evaluating the world around us 4. VALUES • • • • • • Ex: Harmony, Family centeredness Respect for elders, Polite behavior Humility, Religious, Prosperity Hardwork, Shame, Wealth, Risk taking, Champion of causes, Teamwork 5. UNDERLYING ASSUMPTION • • • • • • • • We Harmony Relationship Hierarchy Shame High context communication Polychronic time orientation Religious/Spritual LINKING KEY ELEMENT OF CULTURE SAFETY (VALUE) WEALTH, philanthropy (VALUE) KEY ELEMENTS OF CULTURE: Malay Symbols Malay house, verandah. color green, salam, songkok, selendang, keris. Kiss hand of elders Rituals Greetings, salutations, praying slaughtering/halal food, eating with fingers, Open House for Hari Raya, adat formalities protocol Heroes Penghulus, Imam, village elders, Dr Mahathir Mohamed, Values Harmony, Family centeredness, Respect for elders, Polite behavior, Humility, Modesty, Showing gratitude, Religious Underlying assumptions: Man’s relationship with Nature Eco-friendly, harmony with others Man’s relationship with people Relationship orientation, Group oriented, Shame driven, Hierarchical Man’s relationship with God Belief in both acquired and revealed knowledge KEY ELEMENTS OF CULTURE: Chinese Symbols Fengshui, Red color, Dragon, Tiger, Lantern, Expensive cars Rituals Tea ceremony, Lion dance, Cheng beng ceremony, Joystick praying, Reunion dinners Heroes Confucius, scholars, Educators, Sun Tzu, businesspersons, Parents Values Education, Prosperity, Harmony, Family centeredness, Respect for elders, Hardwork, Shame, Wealth, Face saving, Food, Risk taking Underlying assumptions: Man’s relationship with Nature Man’s relationship with people Man’s relationship with God Harmony driven Relationship orientation, Confucianism, Buddhism, Taoism KEY ELEMENTS OF CULTURE: Indians Symbols Banana leaf, coconut leaves, sarees, pottu, kolam Rituals Offering garlands, chewing beetle leaves, bangle ceremony Heroes Parents, film stars, spiritual figures, teachers, union leaders Values God fearing, Spirituality, Harmony, Family centeredness, Respect for elders, Hardwork, Champion of causes Underlying assumptions: Man’s relationship with Nature Harmony driven Man’s relationship with people Relationship orientation, Hierarchical Man’s relationship with God Karma, Hinduism KEY ELEMENTS OF CULTURE: Americans Symbols Eagle - freedom, strength, individuality, Flag. Big Mac, Disney, Coke Rituals Holidays. Independence Day, Thanks giving, Going to Church on Sundays Heroes Founding fathers, Martin Luther King, Athletes, Entertainers Values Task orientation, Individualism, Punctuality, Money, Privacy, Competitiveness, Underlying assumptions: Man’s relationship with Nature Control, Mastery Man’s relationship with people Individualism, Task driven, Monochronic time, Low context, Guilt, Equality Man’s relationship with God Secular CULTURAL DIMENSIONS IN UNDERSTANDING MALAYSIANS Anglos Malaysians Indians Task 8 Control 7 Chinese Malays Relationships Harmony Shame Guilt 6 Separated Self 5 Related Self Secular 4 Religious Equality 3 Hierarchy Monochronic Time 2 Polychronic Time Low Context 1 High Context @asma n: 1000 Part 4 Key concepts and theories in the field of cross cultural/multicultural mgt. Accommodation Acculturation Affirmative action Assimilation Assumptions Attribution theory Collectivism Colonization Consensus Context: Low/ High Control Corporate Cross cultural Culture Diversity Egalitarian Emic-Etic Ethnocentricism Face saving Globalization Guilt Harmony Hierarchy Homogeneity Indigenization Individualism Industrialization Ingroup-outgroup Intercultural Internalization Intracultural Related self Relationship orientation Rituals Role models/heroes Locus of control: Localization Modernity Modernization Monochronic time Multicultural Task orientation Particularism Polychronic time Power distance Westernization Secular Sensitivity Separated self Shame Socialization Symbolic conformity Symbols Uncertainty avoidance Universalism Values Terima Kasih Tashako ur (Mammnoun& Xie Xie Merci ) Nandree mamnon Shukran Thank You @asma