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1 eHealth05 eHealth as a Driver to Optimise Healthcare Processes Karl-Jürgen Schmitt Siemens Medical Solutions June 07, 2005 2 A common goal: Improve healthcare efficiency Through: • Innovation • Process Quality Cost of healthcare delivery optimization 3 Improving efficiency with the patient in focus Sick, injured Examination Healed, fit for work Care Therapy Patient Information Medical Knowledge Diagnosis 4 IT is key in integrating and optimising workflows throughout the healthcare continuum Prevention / Early Detection Home Care Diagnosis Health Management Ambulatory Care Mobile Care Stationary Care Therapy Care 5 IT is key in integrating and optimising workflows throughout the healthcare continuum Med meets IT Prevention / Early Detection Home Care Diagnosis Health Management Ambulatory Care Mobile Care Stationary Care Therapy Care 6 Integrated IT platforms help improve efficiency HL7 Dicom IHE Market-driven communication standards must be used 7 Significant potential to improve the quality of the healthcare system Costs for the insured 90,000 Deaths 1 ‘Adverse Events’ Actual (w/o ‘Adverse Events‘) Ideal Early recognition 1Source: Diagnosis Therapy Rehab. Institute of Medicine, To Err is Human, 1999, p.26. American Hospital Association. Hospital Statistics. Chicago. 1999 8 Optimising healthcare processes with IT Example: Conventional medication process Transcription Physician Order Review by Nurse Medication Errors in the USA Administration Documented Ordering 50% - 55% Transcription 6% - 12% Dispensing 5% - 14% Administration 33% - 38% Medication Administered Nurse confirms drug, dose, route, time, and patient Medication Dispensed Chart copy sent to pharmacy Order Entry (Rx System) Verification by Pharmacist Source: Agency for Healthcare Research and Quality, 2001 9 Optimising healthcare processes with IT Example: Conventional medication process Transcription Physician Order Review by Nurse Medication Errors in System the USA * Effects on Healthcare Ordering Administration Documented Chart copy sent to pharmacy 50% - 55% DeathsTranscription 7.000 6% -(1999) 12% Savings Potential $1.6 5.6 billion Dispensing 5% ... - 14% Administration * in US hospitals 33% - 38% Medication Administered Nurse confirms drug, dose, route, time, and patient Medication Dispensed Order Entry (Rx System) Verification by Pharmacist Source: Agency for Healthcare Research and Quality, 2001 10 Optimising healthcare processes with IT Example: IT-supported medication process Physician Order Verification by Pharmacist • • Administration Documented • Results Process simplification to reduce medication errors Includes software, barcodes, and an automated dispenser system All data available for later evaluation Nurse confirms drug, dose, route, time, and patient Medication Dispensed 11 Costs Costs Quality Quality „Proven Outcomes“ in medication: Real results with IT-supported processes Preventing 118 potential medication errors monthly. Estimated annual savings: $944 k Virginia, USA 73% decrease in erroneous and unclear prescription Costs Costs Quality Quality Stockholm, Schweden 52% reduction of medication turnaround time, 35% reduction of medication errors Ohio, USA 96% decrease in medication turnaround time New York, USA 12 Quantifying Vascular Risk Screening: A successful method of Telematic Project • Internet-based prevention method to quantify vascular risks • De-central examination, central and quality controlled reporting by experts • Participant with higher risk can subscribe in a Disease Management Program • Partner: University ErlangenNürnberg, Siemens Insurance Fund and Siemens Medical Solutions Project Outcome (2001 – 2002) 7,000 Higher Risk 20% = 1,400 Disease Management Program Participants Continuation in larger cities with up to 50 000 participants/year 13 A promising project for disease management with IT in Scotland Disease Management Diabetes, Diabetic Retinopathy (DR) Huge Potential • Up to 10% of Europeans diabetic • 60% of diabetics develop DR • DR is leading cause of blindness for individuals > 65 years of age • Blindness can be avoided in 90% of DR cases if detected early NHS Scotland and Siemens Medical Implementation of an integrated, IT-supported Disease Management Improved ... Quality Compliance Processes Use of Resources Outcomes • 300.000 exam• • inations / year planned 73 locations 5 regional evaluation centers Registration, Invitation Mobile Examination Central Evaluation by Experts Inform Patient 14 potential The remains very large to improve the quality of care eHealth ... the key enabler 15 What do we need to do to realize the potential? Patients / healthy individuals must be in focus Define which healthcare services should be regulated and which aspects should be open to competition (more competition) Define which healthcare services should be publicly financed and which services should be an individual’s responsibility (more individual responsibility) Implement standardized quality metrics Performance needs to be recognized. Healthcare must be attractive for the best and brightest minds 16 Healthcare is one of our most important infrastructure components just as ... Power ... Transportation ... Communication ... 17 Change of paradigm Health is the lever for prosperity The EU Commission concluded: Good health is the basis for economic growth* Increase of 10% of life expectancy leeds to 0.35% of GDP growth 50% of the growth differential between rich and poor countries are due to bad health and lower life expectancy People conclude: Health is the most valuable asset *Macroeconomics and health: investing in health for economic development, Report on the Commission on Macro-economics and health, Jeffrey D. Sachs, WHO, 20 December 2001 18 How to draw attention to this possibility? 1. Through contacts to and information of national health authorities 2. Through a congress: “Improving Healthcare Infrastructure in an Enlarged Europe” • Organized by the “European Health Forum Gastein” on October 04, 2005 in Bad Gastein, Austria and at least two follow up congresses in 2006 and 2007 • Target Groups: European Commission (showing the potential) Health Authorities of new Member States (proposing projects) • Sponsor: COCIR Healthcare 19 … our largest economic factor! ... eHealth plays a key role! 20