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The Employer Perspective:
“Can Health Information
Technology Help Control Cost
and Enhance Quality?”
Robert S. Galvin, MD
The HIT Symposium
July 17, 2006
The Answer
Enhance Quality?. . . . . . .You Bet
Control Costs? . . . . . . . . .It All Depends
“Follow The Funding”
Information, Incentives and IT
High
Value of Health
Expenditures
Enabled by IT
Incentives and
Rewards
Transparency
Performance
Comparisons
for Hospitals,
MDs & Tx
 Market
Sensitivity to
Hospital/MD
Quality & Cost
Higher Quality
Lower Cost
Clinical
Re-engineering by
MDs, Hospitals
& Suppliers
Low
2000
Key Evolutionary Steps
2010
September/October 2005
• RAND Health
Information
Technology Project
• Comprehensive
Review of Literature
• Multiple Site Visits
to Confirm Data
4
Robert S. Galvin, MD
HIT Symposium
July 17, 2006
Better Value From Today’s Treatments
Type of Effect
Reduce errors
Examples
2-3M avoidable ADEs/yr ~$6B/yr
Reduce
Overuse of antibiotics
inappropriate
variance
Improve prevention Reduce chronic care
and disease
costs 10%
management
~$5B/yr
~$60B/yr
5
Robert S. Galvin, MD
HIT Symposium
July 17, 2006
Big Savings From Efficiency
Total ~$90B/yr
Other
Outpatient
Inpatient
Outpatient
$15B/yr
Transcription
Chart Handling
Lab Tests
Drug Utilization
Radiology
Inpatient
$62B/yr
Nursing Time
Lab Test
Drug Utilization
LOS
ED Admissions
6
Robert S. Galvin, MD
HIT Symposium
July 17, 2006
The Delivery System Has Been Resistant to
Adopt IT
• What’s Taking So Long?
Financial Services
– If It Ain’t Broke, Don’t Fix It
Insurance
• Digitizing is Tough Stuff
Consumer Services
Wholesale Trade
• Providers Pay, Payers Save
Business Services
Retail
• Inter-Operability
– What If I Choose Beta Max?
Healthcare
0.00%
2.00%
4.00%
6.00%
8.00% 10.00% 12.00%
7
Robert S. Galvin, MD
HIT Symposium
July 17, 2006
Proposed Solution
Funding:
• Stark and Anti-Kickback Safe Harbors – The Big Hitter
• Pay for Performance (Focus on IT)
• Others
Inter-Operability:
• Government: CCHIT, etc.
• Private Vendors: EHRCA
Looking for Funding in All the Wrong Places?
PRO
CON
Promotes Integration Between
Hospitals and Physicians
Enables Consolidation of Hospitals
and Physicians
Accelerates Physician Adoption – Cost
is the #1 Barrier
Doesn’t Help Physician Adoption:
“Free is Not Cheap Enough”
Helps Inter-Operability: Make It a
Condition of the Safe Harbor
Hurts Inter-Operability: Vendors
Inadvertently Incentivized to Protect
Proprietary Systems
Savings From IT Realized Sooner
Savings From IT Significantly
Decreased Due to Loss of Effective
Competition
Competition Drives Improvement
Spine, Back and Neck Procedures
Quality Index
3.00
1.00
(1.00)
3.00
1.00
Price Index
(1.00)
Require Inter-Operability As Part of
Safe Harbor?
• You Can . . . But It Is a Very Complicated Issue
• It Will Take Years to Complete
• The Process Is Easy to Game and Delay
“Health Information Technology Is a
Fundamental Change, But It Doesn’t
Change the Fundamentals.”
• Funding Matters: Competition Around Service
Quality and Efficiency Drives Value
• Consolidation Is Easier Than Integration
• Cost Savings Is Hard: One Person’s Cost Is
Another Person’s Savings . . . And Resistance to
Change Is a Given