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Health-Care Information Systems Development: Lesson learned from a Systems Integration Perspective Gururajan R. Rao, Ph.D. Quantum Enterprises, Inc. 1 2017/5/23 Common health-care systems integration issues Laboratory Information Systems Patient Record Management Systems Compounds, Protocols and discovery drugs databases Drug Submission Management Systems Diagnostic Imaging Systems (PACS) • Need to deal with a plethora of processes, groups and systems that fulfill a specific departmental objective • For a specific objective such as generation of New Drug Application documents, content & meta-data needs to be seamless exchanged across these systems Worldwide Drug Marketing and Monitoring Systems Clinical Trials Systems Hospital Information Management Systems eCTD Compliant Systems Post Drug Submission Tracking Systems 2 Manufacturing, Packaging and Labeling Systems Non-Clinical Data Management Systems 2017/5/23 Common health-care systems integration issues Most systems have different business and/or application owners • Critical systems not under the purview of an enterprise-wide architecture or framework – (for seamless meta-data/content exchange, document tracking, design of new systems, etc.) • Business/application owners resistant to the idea of a Common Information Infrastructure due to fear of loosing control (for system re-design, etc.) • 3 2017/5/23 Common health-care systems integration issues • Where is a document or content in the enterprise? • No generic document and/or content tracking variables assigned across systems Heterogeneous systems information flow contributes to additional manual/adhoc automation processes required to deliver on-time results. • •‘Power-users’ assume control of adhoc automation, with no regard for common goals or format for seamless metadata/content exchange 4 2017/5/23 Common health-care systems integration issues • Need for “Real-time results” - eliminating effects of time/distance. Example: • NDA submission system in NJ • Clinical trials being conducted in New Zealand (NZ) and India for a specific drug • Site monitors in NZ, India and US need access to the most current protocol related patient documents updated with most current trial data to make decisions Batch Uploads, downloads on laptop, etc. can be avoided 5 2017/5/23 Common health-care systems integration issues: Lessons learned Need a Common Information Infrastructure (CII) – worldwide: A single, authoritative, flexible and well-designed enterprise-wide information architecture that integrates critical meta-data, content, related systems and groups for seamless information exchange without loss of semantics and business objectives across time-zones. 6 2017/5/23 Common health-care systems integration issues: Lessons learned CII data model should be shared by systems with common enterprise attributes (system name, discipline, document_type, subtype, document classification, dosage forms, data classification, etc.) CII security model (configurable) should be shared by participating applications – minimizes proprietary data ownership of systems and provides dynamic ‘as-needed’ access to users. 7 2017/5/23 Common health-care systems integration issues: Lessons learned Active working groups comprised of business and technology champions - to provide analysis and on-going knowledge updates required to sustain CII and system integration efforts Institutionalize the CII with formal enterprise-wide architecture and participating system rules, common APIs, communication and escalation channels, etc. that MUST be followed by groups, 8 2017/5/23 Healthcare systems collaboration: FDA data submission standards Regulatory Agencies: FDA HL7 Industry Standards Common Pharma Disciplines eCTD Clinical Non-Clinical Regulatory Pkg& Labeling Manufacturing Pharmacovigilance Support/SOP 21CFR Part11 Resources Management External Agencies Communication Management Knowledge Management Software/ Technology Management Legacy Systems eSubmissions Collaboration Authoring Hospitals LIMS SAS: Analysis Disease Management Specific Divisions Compounds Metadata Mgmt Partners Hospitals Drug Discovery Clinical Trials External Collaborators Vendors Trial Centers Drug partner collaboration systems 9 Multi-center trials 2017/5/23 Common health-care systems integration issues: Sample enterprise - architecture design Web-based Systems and Application Configuration layer Common configurable system attributes Object/System GOAL Configurable Processes, task attributes User-Interface Features/design Shared, publishing management Shared meta-data and taxonomy management Shared, configurable security templates User & Group Group Tasks & PROCESSES Mgmt (Clusters) RENDITION/ WATERMARK Configurable Business Services Define SERVICES Application layer Content Mgmt Module Clinical Trial Module App 1 App 2 eCTD App 4 Pharmacovigilance App n Core technology layer Content Management System 10 Database Management System Network Technology Web Technology 2017/5/23 Thank you and Questions 11 2017/5/23