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e-Discharge Summary Mark Pepperrell, Principal Pharmacist Nilesh Patel, eRecords Project Analyst 1 Technology Partner • Application provider – Our thanks to Ascribe Ltd – www.ascribe.com 2 Introduction • SUHT local hospital care – 500,000 people • Regional Services ~3 million – Neurosciences – Cardiac – Children’s Intensive Care 3 Introduction • Pharmacy Service – 250 staff – 3 dispensaries (2 sites) – 35-40,000 items/month • Clinical pharmacy service – Specialist pharmacists – Ward rounds 4 Introduction • Discharge summary • Carbonized A4 form – Illegible, unclear – GP transfer via post or patient – Pharmacy unaware completed • Local initiatives • New standards 5 Historic Discharge summary 6 Aim • Design and deliver an IT application provide a complete legible and timely discharge summary – Multi-disciplinary – Electronic ordering direct to pharmacy – Improve discharge information received by GP’s in clarity and time 7 Method • Project Team – Multi-disciplinary • Current document – Informal discussions – Medical – Pharmacy – Nursing and admin staff • Wish list 8 Method • Bespoke design – Data extract-drugs name,form,regimes – Drug package/order sentences – Controlled drugs – Pharmacy roles – Logic rules - pharmacy exceptions – Dispensary/Ward work lists – Security 9 Method • Version 1 – Acute Medical Unit (AMU)pilot - 2007 • Version 2 – AMU, Medicine and Elderly Care • Design – e-Learning package: doctors induction 10 Results • Since pilot in 2007, e-Discharge trust wide e-Discharge Summary Count 7000 6000 4000 3000 2000 1000 0 l-1 Ju r-1 0 Ap n10 -0 9 Ja 9 O ct l-0 Ju r-0 9 Ap n09 -0 8 Ja 8 O ct l-0 Ju r-0 8 Ap n08 Ja -0 7 7 O ct l-0 Ju r-0 7 0 Ap Volume 5000 Month 11 e-Discharge summary Interactive Demonstration © Ascribe Ltd 12 Work list • Dispensary specific – Pharmacist screened documents appear in any one of three dispensaries © Ascribe Ltd 13 Security • Role specific access – Doctors – Pharmacist, MM technicians – Nurses, administration staff • Password • PIN 14 Information transfer • e-Discharge Summary transfer – Hampshire Health Record (HHR) – 24 hours post patient discharge • Direct transfer to GP surgery – 30-40 surgeries 15 Discussion • e-Discharge system SUHT • e-learning training • Benefits – – – – – Patient Pharmacy Medical Nursing and administration staff GP’s • Financial/Clinical reporting and audit 16 Discussion Issues • Time consuming – Order sentences, drug packages – Common diagnoses lists specific to the clinical specialty • Transfer issues – Hampshire Health Record (HHR) – GP direct 17 Lessons learnt… • Multi-disciplinary – Nursing staff • Senior support – Big stick approach! • Communication – Junior medical staff • Hardware 18 Conclusion • e-Discharge Summary – Reduction in illegible discharge summaries. – Improved work flow into pharmacy. – Transformed access throughout Trust to information on discharge summaries. – Improved GP transfer of information. 19 The future • Work – Outpatient module – Medicines reconciliation – Anti-coagulation ~ warfarin – DVT prophylaxis recording – Repeat Prescriptions 20 Acknowledgements • ePR Projects Team • Pharmacy Department SUHT – James Allen - Pharmacist 21 • Questions? 22