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Prof. Dr. Hesham ElDeeb ICT Sector Strategic Goals • Become One of Egypt’s Major Pillars of GDP Growth • Deploy a Modern Communications Infrastructure • Foster Innovation to Improve Productivity & Citizens Quality-of-Life • Improve Egypt Hi-Tech Image & Competitiveness • Help other Egyptian Economy Sectors to Grow ICT Sector Competitive Advantages • Abundant young talent, multi-lingual human supply • Intensive capacity-building programs • Structurally low cost of operations • Quality & scalable infrastructure • Strong government support & incentive programs • Conducive business environment • Strategic geographic location ICT Sector Reform • Strategic Direction to Reform the Sector and Engage Egypt in the Global Knowledge-Based Economy by Adopting the following Guiding Principles: Deregulating the Telecom Sector Strengthening the Role of the Regulator and Ensuring its Transparency Investing in Innovation & Human Capital Introducing Various Modalities of Public Private Partnerships Creating a Conducive Business Environment to Attract FDIs ICT Sample Success Indicators: Contribution to GDP ICT Sample Success Indicators: Mobile Market Boom ICT Sample Success Indicators: Internet Penetration Quality Services for Our Citizens • e-Education: Achieving quality education for socio-economic development Qualifying world-class and technically sound ICT graduates • e-Health: Improving Public Health through (Information dissemination) Reducing the cost and increase of the efficiency of health services in Egypt • Arabic e-Content: Increasing the access to Arabic online digital content to reach to over 300 Million Arab speaking population around the world Setting the environment for the production of sustained flow of Arabic digital content online ICT Export Targets Target Revenue 2005 2010 CAGR R&D/Engineering $100 m KPO Services $30 m Localization $40 m 38% 43% 22% Arab Content $200 m 46% BPO Services $75 m 72% Technical Support $200 m 27% Contact Centres $115 m 50% IT Products* $45 m 25% IT Services $280 m 27% Target Budget: US$ 1.1 Billion Target Employees: 37K ICT Industry in Egypt: Where it Stands! • “ Egypt is ranked number 6 among emerging countries in IT Services“ At-Kearney 2009 • “Egypt was once again among the top 10 global reformers - the third time in 4 years – and top regional reformer this year.” Doing Business 2009 • “Cairo is in the 7th position amongst the top 50 emerging global outsourcing cities” Global Services-Tholons Study, October 2008 • “Only Egypt has strong similarities with India and China...(and) is by far the Middle Eastern Country currently best positioned to take advantage of the boom in outsourcing”