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Chapter 3: Understanding the Marketing Environment & Global Issues Deciding to Go Global The World Factbook provides valuable information on many countries – “Go” or “no go” – Which global markets are most attractive? We will treat this as a market segmentation decision (Ch. 7) Factors in the External Environment – Trends that pose opportunities or threats – SW [OT] (from Ch. 2) 3-1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall Decision Model to Enter Foreign Markets External Factors of Influence 3-2 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The [Macro] Economic Environment: Indicators of Economic Health Key economic indicators: – Gross domestic product (GDP): – Gross national product (GNP): – Economic infrastructure Quality of country’s distribution, financial, and communications systems – The Business Cycle • • • • • Prosperity Recession Recovery Depression Inflation/Unemployment – Other: savings rate, debt/credit levels 3-3 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Economic Environment: Level of Economic Development Least developed country (LDC) – Economic base is often agricultural Developing countries – Economy shifts emphasis from agriculture to industry Developed countries – Offer wide range of opportunities for international marketers 3-4 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall Competitive Industry Structure – Monopoly – one company holds all market share; can price at will (unless regulated). Example? – Oligopoly – relatively small # companies hold majority mkt share; companies control prices. Ex? – Monopolistic competition – many companies share market; each has some degree of price control. Example? – Perfect competition – many companies producing homogenous products; none has pricing control. Ex? Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 5 The Technological Environment Technology used for marketing strategies – Ex: internet / social media Technology used for competitive advantage – Ex: manufacturing technology, MIS Disruptive technologies – A form of competition as well—potential to change industry structure Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 6 The Political and Legal Environment: Legal Influences on Business Local, state, national, and global laws and regulations affect businesses – Ex: New environmental regulations Purpose of American law – To ensure fair competition – To ensure consumer welfare- make sure that businesses don’t take advantage of consumers – Note: Internationally, laws not same 3-7 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Political and Legal Environment: Political Influences on Business Retaliatory actions against American businesses sometimes occur as a result of political activity or war Political constraints on trade are commonly imposed – Economic sanctions – Nationalization 3-8 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Political and Legal Environment: Legal Influences on Business Regulatory constraints on trade often restrict the marketing of goods Also common—local content rules – A portion of a product must consist of components supplied by industries in the host country or economic community Human rights issues may limit foreign countries business opportunities 3-9 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Sociocultural Environment Trends in characteristics of people in society – Demographic groups/categories – Cultural values & beliefs • Product appropriateness • Brand and product names (translation issues and/or appropriateness) • Packaging (colors have cultural implications) • Example: Skinny Dip Candles sold in Dubai – Global considerations: • Norms, customs, mores, and conventions • Language • Ethnocentrism - tendency to believe one’s own culture is best 3-10 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Natural Resource Environment* Availability of raw materials Sustainability of business practices Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall Ethical Issues in Global Business Truthfulness in business dealings varies by country (“acceptability” varies) Bribery Extortion Transparency Bribepayers Index 3-12 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall How “Global” Should a Global Marketing Strategy Be? Choose a marketing-mix strategy: – Standardization vs. localization • Standardization: Offer the same products in all markets • Localization: Offer a customized marketing mix for each country – Once standardization or localization is chosen, it’s time to tweak the marketing mix 3-13 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall Tweaking the marketing mix – Product decisions: • Straight extension strategy: Market existing product in foreign market • Product adaptation strategy Modifies product for foreign market • Product invention strategy Develops new product for foreign market – Promotion decisions: • Whether or not to modify • Whether changes in promotional strategies are needed – Price decisions: Products are often more expensive to produce for foreign markets. • Free trade zones • Gray market goods • Dumping – Distribution decisions: Getting the product to remote locations is often difficult 3-14 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall