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ADMS 1000: Introduction to Admin Studies
Instructor: Eytan Lasry
206 Atkinson
416-736-2100 ext. 22878
[email protected]
Office hours: Tuesday 2-4pm or by appointment
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LECTURE 1
THE CONTEXT OF BUSINESS
What are the external factors that all
organizations must face in their struggle to
survive and prosper?
Chapter 1 – Karakowsky
Case: Facebook
Sam the Record Man
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ORGANIZATIONS
•
What is an organization?
•
Why do we care about organizations?
•
An open-system, a living organism
continually interacting and exchanging
resources with its external environment
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INTERNAL & EXTERNAL CONTEXTS
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SPECIFIC or TASK ENVIRONMENT STAKEHOLDERS
Parties/Groups that have
a direct link or influence
on the organization e.g.:
•Customers
•Shareholders
•Suppliers
•Competitors
•Local Communities
•Unions
•Media
People
Structure
Strategy
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GENERAL ENVIRONMENT
labour
competitive
economic
political
technological
Organization
societal
global
THE ECONOMIC CONTEXT (Chap. 2)
•
•
•
•
•
•
Business cycles: recession, expansion…
Balance of trade
National debt
Inflation
Unemployment
Exchange rates, interest rates, monetary and
fiscal policies…
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THE SOCIETAL CONTEXT (Chap. 8)
•
•
•
•
What is business’ role in society?
Societal norms, behaviors, values
and ethical beliefs
Managing Stakeholders
Corporate Social Responsibility (CSR)
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THE COMPETITIVE CONTEXT (Chap. 3)
•
•
•
How does competition within industries
evolve over time (the lifecycle model)?
What drives industry evolution along
certain paths?
What are the key success factors for
firms at different stages of the lifecycle?
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THE TECHNOLOGICAL CONTEXT (Chap. 4)
•
•
•
What are the different types of technological
innovations?
How does technology evolve over time along a
lifecycle and how does it affect organizations
and industries?
Can we predict the path of technological
evolution?
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THE LABOUR CONTEXT (Chap. 5)
•
The changing nature of the workforce
•
Diversity in the workplace
•
Employment Equity
•
How unions have affected business and
society
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THE GLOBAL CONTEXT (Chap. 6)
•
International events e.g. SARS, Hurricanes,
Tsunamis, terrorist acts, political events…
•
Multinational Corporations
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Trade blocs and agreements: NAFTA, EU…
•
Trade protectionism, foreign takeovers
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THE POLITICAL CONTEXT (Chap. 7)
•
•
•
Laws, trade agreements, taxes, regulation, crown
corporations, business incentives and subsidies,
tariffs, quotas…
Recent trends of deregulation and privatization
In Canada (and elsewhere) there is a general trend
towards less government intervention in the
economy
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STRATEGIC MANAGEMENT (Chap. 9)
•
•
•
•
The nature of competitive
advantage
External [Industry] analysis
Internal [Core Competency]
analysis
Business and Corporate
Strategies
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ORGANIZATIONAL CHANGE (Chap. 10)
Societal
Economic
Global
Organization
Labour
Political
Competitive
Technological
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THE CANADIAN CONTEXT
•
•
•
Natural Resources
• 13% of GDP but 50% of exports
Trade with the US
• 25% of GDP but 85% of exports
Diverse workforce, egalitarian,
risk-averse business culture
“In the US, you can tell people to do something. In
Canada, you have to ask them – and hope they will do
it!”
- Ed Clark, CEO of TD Bank
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THE CANADIAN CONTEXT
•
What are the key features of the Canadian Business
Environment?
•
Foreign Subsidiaries
Excessive Government Regulation
and Intervention
Trade Protectionism
•
Where are the Global Canadian Brands?
•
•
http://www.interbrand.com/best_global_brands.aspx?year=2009&langid=100
0
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KEY LEARNING POINTS
•
•
Identify the external factors of the general
environment and their influence on business
organizations
Characteristics of the Canadian business context
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NEXT SESSION
The Economic Context

Karakowsky, Chapter 2

Read cases for discussion:


Facebook (p. 23)
Sam the Record Man (download
from Website)
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