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IS GROWING IN RETAIL FINANCIAL SERVICES A SINGLE PATH STRATEGY ? Luca Majocchi UCI Group Deputy CEO Goldman Sachs European Financials Conference 2002 Venice, June 10th-12st 2002 Agenda Growth opportunities of the European retail business “gameboard” UCI’s portfolio strategy for retail growth Conclusions 2 PERFORMANCE FORECAST OF EUROPEAN BANKS SEES A SLOWDOWN OF RETAIL EARNINGS GROWTH RATE Performance forecast for European financial players Percent REVENUE Y/Y GROWTH (2002 on 2001) GROSS OPERATING PROFIT Y/Y GROWTH (2002 on 2001) Retail 5.7 9.7 Wholesale 7.6 12.2 Supra-regionals 7.7 13.8 Investment services 8.8 19.3 Source: UBS Warburg 3 WHILE RETAIL GROWTH AT EUROPEAN LEVEL MIGHT BE AN ISSUE, SIGNIFICANT DIFFERENCES EXIST BY COUNTRY Growth of retail revenue pool by country Cumulated growth 2000-2005, Percent UCI Presence Revenues/Inhabitants (Euro, 2000) 58% 585 795 765 37% 950 39% 510 42% 35% 31% 25% France Germany Italy UK Spain Average Core Europe New Europe 4 IN CORE EUROPE SIZE OF RETAIL REVENUE POOL APPEARS TO BE RELATED TO COUNTRY-SPECIFIC STAGE OF INDUSTRY EVOLUTION Financial industry concentration and revenue pool by country 4.00 MATURE Size of revenue pool (20 Euro bn) FINANCIAL SERVICES REVENUE/GDP (Percent) IN BETWEEN UK Spain France Germany Italy POTENTIAL 2.75 30 TOP 5 PLAYERS MARKET SHARE BY ASSETS (Percent) 75 5 IN ITALY, DUE TO WIDESPREAD USE OF FEDERAL MODELS, LEADING PLAYERS ARE FEWER (AND SMALLER) THAN WHAT CONSOLIDATED FIGURES SHOW GROUP Branches mkt share, % BANK GROUP Branches mkt share, % IntesaBCI Group 11.1 UCI Banca* UCI 9.7 Sanpaolo IMI Group (incl. Cardine) 10.4 IntesaBCI SpA IntesaBCI 7.9 UCI Group 10.1 Sanpaolo IMI SpA Sanpaolo IMI 4.7 B. di Roma Group (incl. Bipop) 7.4 Banca di Roma SpA B. di Roma 4.1 Montepaschi Group 6.2 Banca MPS SpA MPS 3.3 B. Pop. Verona e Novara Group 3.9 Banca Antoniana Pop. Veneta Scrl Antonveneta 3.1 Antonveneta Group 3.4 Banco di Napoli SpA Sanpaolo IMI 2.5 Banca Lombarda Group 2.6 BNL SpA BNL 2.4 BNL Group 2.5 Banco di Sicilia SpA B. di Roma 2.0 B. Pop. Lodi Group 2.1 Banca Pop. di Novara Scrl BP Verona e Novara 1.8 * Sum of the current 7 banks of UCI Group to be merged July 1st 2002 6 OTHER THAN BY COUNTRY, GROWTH AND PROFITABILITY PATTERNS VARY SIGNIFICANTLY ACROSS RETAIL BUSINESS SEGMENTS Financial services attractiveness in core Europe = 20 bn revenues AG= Asset Gathering - Single most profitable and growing industry in Europe REVENUE GROWTH 2001-2005 14% AM CF (ex UK & Ger) CF= Consumer Finance Heterogeneous growth and spreads between countries AG RE= Retail banking (individuals) - Growth and profitability driven by affluent and private asset gathering RE CB= Corporate banking (SMEs) Attractive growth but negative Rarorac due to lending CB CF AM= Asset management - Strong growth and high Rarorac 2% -8% RARORAC 2000 46% 7 Agenda Growth opportunities of the European retail business “gameboard” UCI’s portfolio strategy for retail growth Conclusions 8 UNICREDIT STRATEGY IS TO DEVELOP RETAIL TOP LINE BY GROWING MARKET SHARE ALONG FOUR KEY COMPLEMENTARY DIRECTIONS UCI GROWTH STRATEGY Upside in Italian domestic market Grow top line while keeping leading edge efficiency Enter new, highly attractive markets Increase penetration of existing customer base Improve market coverage by selective branch network expansion/ acquisitions Strengthen leading market positions in new “domestic” markets (Central Europe) Enter core European countries selectively addressing retail segments Continue external/ organic growth to strengthen market share Consolidate position in new Europe and build presence in core Europe 9 IN ITALY, ORGANIC GROWTH OPPORTUNITIES EXIST BY BOTH DEVELOPING THE EXISTING CUSTOMER BASE AND GETTING NEW CLIENTS THROUGH NEW SPECIALISED BRANCHES Share of wallet increase Mass affluent & Private Banking Branch network expansion UCI market share in Italy, % 30 25 32 6 24 21 53% +9 pp 19 7 44% 4 Equal to 16 bn of incremental assets 12 21 5 9 20 6 6 Current Average 2004 Targets 9 2 4 GDP per capita (Euro) >25,000 20,000<GDP<25,000 <20,000 3 10 ORGANIC GROWTH WILL BE SYSTEMATICALLY COMPARED WITH EXTERNAL GROWTH OPPORTUNITIES ILLUSTRATIVE Organic vs. external growth benchmarking NPV Index per branch 199 169 Maximum Branch opening return range Minimum 119 85 71 47 Target Bank Bank A Bank B MAKE (Open Branch) Bank C Bank D To be decided Bank E Bank F BUY (Acquire bank) 11 IN NEW EUROPE AREA, CONSOLIDATION AND CROSS THE BORDER SYNERGIES WILL FOLLOW LAST THREE YEARS OF FRANCHISE BUILDING UCI position in New Europe (2001) Deposits market share, percent GDP CAGR 2000-2004, % 3.57 36.0 4.20 2.52 23.3 16.4 3.82 4.35 3.5 0.7 GDP, Euro bn Inhabitants, mln Poland Romania Croatia Slovakia Bulgaria 201.9 41.1 22.9 22.4 15.2 38.6 22.4 4.4 5.4 7.9 12 IN CORE EUROPE, COUNTRY AND PRODUCT DIFFERENCES LEAD TO A STRATEGIC MAP OF RETAIL OPPORTUNITIES Retail strategic map Percent "Hot" UK GER F I ”Warm" SP RETAIL & SMES ASSET GATHERING CONSUMER FINANCE CORPORATE BANKING ASSET MANAGEMENT 13 CROSS THE BORDER AND DOMESTIC TRANSACTIONS WILL BE ABLE TO LEVERAGE TRANSFER OF RETAIL SKILLS THAT UCI ALREADY DEMONSTRATED IN ITALY ... Performance improvement of UCI Italian Banks 1998-2001 INCOME GROWTH 38.3% GROSS OPERATING INCOME GROWTH 95.6% UCI saving banks* 23.3% UCI saving banks* 16.1% Italian industry average OPERATING COST GROWTH 11.4% Italian industry average Cost control and synergies through centralised operations (IT, back offices, logistics) 0.4% * Banca CRT, Cariverona, Cassamarca Transfer of retail skills (customer segmentation, product innovation, sales management, service models) UCI saving banks* Italian industry average 14 ... AND IN NEW EUROPE Bank Pekao performance compared with Polish banking system 2000-2001 2001/2000 % GROWTH NET INTEREST INCOME NET COMMISSIONS 46 7 Pekao 7 Best perf. Pekao Banking System -6 OVERHEADS COSTS 20 17 Pekao 65 Best perf. Banking BH System NET INCOME 65 18 Pekao -4 Banking System Best perf. Pekao -4 Banking System Pekao Best perf. Pekao -29 15 Agenda Growth opportunities of the European retail business “gameboard” UCI’s portfolio strategy for retail growth Conclusions 16 IN SUMMARY ..... The European market is very complex, with different growth perspectives depending on country and business, and UCI strategy is to selectively focus on businesses and countries with the highest potential Growth will leverage superior retail skills developed in the highly competitive Italian market and our track record is there Growth will be pursued consistently exploiting all levers of organic and external growth 17