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Environmental Scanning General Environment • Economic conditions – inflation, income levels, unemployment, GDP (The monetary value of all the finished goods and services produced within a country's borders, generally calculated yearly • Social-cultural conditions – social values – human rights, education, demographic patterns • Legal-political conditions – philosophy and objective of political parties, laws and government regulations • Technological conditions – general state of development and availability, scientific advancements • Natural environment – conditions of natural environment, including levels of public concern Economic Interest rates rise impact Increase/decrease mortgage rates Oil price change business, social house sales household appliances industry transport manufacturing hospitality/tourism shipping Unemployment Business closures country rural areas What is happening at the moment? Economically what is happening at the moment? What will be the impact on New Zealand? BRIC: Brazil, Russia, India, China By 2007 China – world’s second largest economy India is graduating more English speaking scientists, engineers, technicians, is a primary location for outsourcing services Emerging markets – less than 1/3 total gross GDP (but accounts for more than half GDP growth Analysis National, Local Government Competitors Political parties Employees Business Firm Labour Unions Educational Institutions Suppliers Court and legal Institutions Customers Stockholders Public-interest groups Financial Institutions Environmental Stakeholders • Customers – specific consumer or client groups, individuals, organisations that purchase products or services • Suppliers – providers of the human, information, and financial resources and raw materials needed by the organisation to operate • Competitors – specific organisations that offer the same or similar goods and services to the same consumer or client groups. • Regulators – specific government agencies/regulators at local, state and national levels. Sustainability • Sustainability – business, general environment • Issues that can impact on our way of living – business, personal, country • Risks • Regulatory – reduce carbon dioxide emission • Supply chain – weather, oil • Products – reaction by consumers • Reputation – environmental sustainability • Physical – impact of rising temperatures and weather patterns • Litigation – oil spills Risks - Challenges • Organisations need to manage risks and take action • Become skilled in problem solving • Learn history, experience – own and others • Transfer knowledge throughout the organisation: • Technical skills • Functional knowledge • Managerial expertise It is essential to avoid stagnation Porter’s Five Competitive Forces Potential Entrants Industry Competitors Suppliers Buyers Rivalry among existing firms Bargaining power of suppliers/ Substitutes Buyers, Threat of new entrant/substitute of products or service Supplier Power – Factors determining power of suppliers relative to producers Threat of Entry – capital requirements; economies of scale; cost advantages, product differentiation, distribution channels, legal barriers Industry Rivalry – concentration, diversity of competitors, product differentiation, excess capacity and exit barriers, cost conditions Threat of Substitutes – Buyer propensity of substitute, relative prices and performance of substitutes Buyer Power – Price sensitivity: cost of product relative to total cost, product differentiation, competition between buyers. Bargaining Power – size and concentration of buyers relative to producers, buyers information, Buyers switching costs. Events that trigger change • New Chief Executive Officer • External intervention • Threat – change of ownership • Performance gap • New technology • Change in regulatory environment • Customer values/preferences Mintzberg’s perspective • Entrepreneurial mode – opportunities • Adaptive mode – reactive/proactive • Planning mode – systematic • Logical incrementalisation – emergence through debate and discussion