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Universities Redefined Engines of Commerce The Scenario  An exponential rate of change  Global resource hunting  Corporatisation & commercialisation  Stakeholder implications – Education – National economic development – Societal knowledge Key Questions  What factors have driven radical transformation of universities?  What has been government’s role?  What characteristics have been imported from the private sector?  What historical origins are reflected? Study Design  Multiple study sources  International experiences  Neo-institutional sociology perspective (NIS) – Pursuing legitimacy – Institutionalisation – Homogenisation – Isomorphism – Projecting rational imagery – Decoupling Government: The Remote Controller  New Public Management – Outcomes & value-for-money focus – User pays philosophy – Market vehicle  Associated trends  Devolving responsibility & retaining control  Higher education reflection – Reduced government funding – Market revenue focus – Commercial strategies Has Government Kept its Cake and Eaten it Too?     USA - ↑ student nos. & ↓ govt. funding UK - 40% ↓ govt. funding/student since 1976 European sample - ↓ % GDP per capita funding Australia: – – – – 1955-70: treble student nos. 1990s: student nos. ↑ 70%, academic staff nos. unchanged 1996-2005: 51% ↑ student nos. = total 1 million 1987-2003: % higher education funding from govt. ↓ from 85% to 41% – Since 1995: 1/3rd ↓ in govt. higher education spending from 1.2% to 0.8% GDP Yes, Govt. Kept And Ate its Cake!  Withdrew funds & repositioned universities – More employable graduates for less cost – Teaching and research oriented to national goals  Centralised and tightened control over university outcomes & products  Deregulated direct control  Retained control through: – Contingent funding – Market based KPIs The Hybrid Corporation I  Corporatised & Commercialised – Business model grafted onto public service – Applied education & research services – Products & services retailer  Restructuring – University leader = CEO – Governing council = corporate board – CEO & Senior Executive direction – Professors = middle managers The Hybrid Corporation II  Private sector philosophy, objectives, language – Profit and prestige – Image & brand – Private interest service – Corporate business language replacing academic  Courses/program = products  Students = customers  Reputation = brand  Target markets and pricing predominate Good News or Bad?  Advantages: – – – – – – – – – enrolling a higher proportion of the total population internationalisation of teaching programs & student bodies better links with industry & commerce more efficient internal operations better access to research sites more workplace relevant teaching programs improved graduate employment rates access to better facilities & equipment more flexibility in recruiting high quality staff  Disadvantages: – more expensive access to education for aspiring students – abandonment of societal critique in favour of vocational teaching & corporate sponsored research – reduction in standards & quality of students recruited – reduction in standards & quality of programs taught Governing Scientifically  Professional managers in power – Top-down authority & control  Decline in collegial decision-making – Academics redefined as employees  The senior executives – Contingent remuneration – Redefined deans  Reflecting Taylorist Scientific Management – Top-down governance – Efficiency focus – TQM, best practice, re-engineering………….. The New Corporate Focus  Financial management and returns  Continual search for efficiencies  KPI based performance management  Intrusive accountability systems  Revenue search via: – Brand management – Internationalisation The Financial Imperative  The contemporary university  The new credo – Generate/transmit knowledge and charge!     The revenue generating strategies Seeking cost efficiencies The expanding central bureaucracy Teaching & research transformed into revenue stream development  Financial management & budgeting systems central to university identity & shaping In Search of Efficiency  Reflecting Scientific Management & NPM  Multiple potentially conflicting agendas  Cost minimisation & profit maximisation  The mass education philosophy  The production line  The results Performance Accountability  Community demands  University outputs accountability  Methods of extraction  Quantification – the order of the day  Dressing up as quality  The new preoccupation  The short term focus The Global Game  The global education playing field  The common catchcry  A convenient rationale  Homogenised profiles & strategies  An aggravated trend  The international student boom Commercialised Outcomes  Educational packaging – Applied – Streamlined  Research agenda – Funding oriented – Short term focussed – Applied  Redefined academic roles Customised Education  Massification, efficiency, & profit drivers  Competitive education strategies  The redefined student consumer  Customised consumer educational impacts  The graduate earning power benchmark  The “Utilitarian Trap” Research for Funding  External funding & partnerships  Capitalisation of knowledge for business  The new benchmark – financial success  Compromising independence  The academic research entrepreneur  Private interest replacing public interest  Government research rankings  Commodified tradeable research  Goal displacement  The new corporate ‘research workers’ Academics Redefined  Academics’ attitudes  Diverging academic roles  Rising workloads  Changing work modes  Limited autonomy & freedom of speech  Emerging role & value conflict Reflections in the Mirror  Radical change – Government coercion – NPM & business mirroring – Professional management value importing  Scientific management & global homogenisation  The new focus & discourse  Commodified education & research  Reconstructed academics  Economic rationalism and Friedmanite economics  Transitory decoupling – The unknowns  An unpredictable future