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Universities Redefined Engines of Commerce The Scenario An exponential rate of change Global resource hunting Corporatisation & commercialisation Stakeholder implications – Education – National economic development – Societal knowledge Key Questions What factors have driven radical transformation of universities? What has been government’s role? What characteristics have been imported from the private sector? What historical origins are reflected? Study Design Multiple study sources International experiences Neo-institutional sociology perspective (NIS) – Pursuing legitimacy – Institutionalisation – Homogenisation – Isomorphism – Projecting rational imagery – Decoupling Government: The Remote Controller New Public Management – Outcomes & value-for-money focus – User pays philosophy – Market vehicle Associated trends Devolving responsibility & retaining control Higher education reflection – Reduced government funding – Market revenue focus – Commercial strategies Has Government Kept its Cake and Eaten it Too? USA - ↑ student nos. & ↓ govt. funding UK - 40% ↓ govt. funding/student since 1976 European sample - ↓ % GDP per capita funding Australia: – – – – 1955-70: treble student nos. 1990s: student nos. ↑ 70%, academic staff nos. unchanged 1996-2005: 51% ↑ student nos. = total 1 million 1987-2003: % higher education funding from govt. ↓ from 85% to 41% – Since 1995: 1/3rd ↓ in govt. higher education spending from 1.2% to 0.8% GDP Yes, Govt. Kept And Ate its Cake! Withdrew funds & repositioned universities – More employable graduates for less cost – Teaching and research oriented to national goals Centralised and tightened control over university outcomes & products Deregulated direct control Retained control through: – Contingent funding – Market based KPIs The Hybrid Corporation I Corporatised & Commercialised – Business model grafted onto public service – Applied education & research services – Products & services retailer Restructuring – University leader = CEO – Governing council = corporate board – CEO & Senior Executive direction – Professors = middle managers The Hybrid Corporation II Private sector philosophy, objectives, language – Profit and prestige – Image & brand – Private interest service – Corporate business language replacing academic Courses/program = products Students = customers Reputation = brand Target markets and pricing predominate Good News or Bad? Advantages: – – – – – – – – – enrolling a higher proportion of the total population internationalisation of teaching programs & student bodies better links with industry & commerce more efficient internal operations better access to research sites more workplace relevant teaching programs improved graduate employment rates access to better facilities & equipment more flexibility in recruiting high quality staff Disadvantages: – more expensive access to education for aspiring students – abandonment of societal critique in favour of vocational teaching & corporate sponsored research – reduction in standards & quality of students recruited – reduction in standards & quality of programs taught Governing Scientifically Professional managers in power – Top-down authority & control Decline in collegial decision-making – Academics redefined as employees The senior executives – Contingent remuneration – Redefined deans Reflecting Taylorist Scientific Management – Top-down governance – Efficiency focus – TQM, best practice, re-engineering………….. The New Corporate Focus Financial management and returns Continual search for efficiencies KPI based performance management Intrusive accountability systems Revenue search via: – Brand management – Internationalisation The Financial Imperative The contemporary university The new credo – Generate/transmit knowledge and charge! The revenue generating strategies Seeking cost efficiencies The expanding central bureaucracy Teaching & research transformed into revenue stream development Financial management & budgeting systems central to university identity & shaping In Search of Efficiency Reflecting Scientific Management & NPM Multiple potentially conflicting agendas Cost minimisation & profit maximisation The mass education philosophy The production line The results Performance Accountability Community demands University outputs accountability Methods of extraction Quantification – the order of the day Dressing up as quality The new preoccupation The short term focus The Global Game The global education playing field The common catchcry A convenient rationale Homogenised profiles & strategies An aggravated trend The international student boom Commercialised Outcomes Educational packaging – Applied – Streamlined Research agenda – Funding oriented – Short term focussed – Applied Redefined academic roles Customised Education Massification, efficiency, & profit drivers Competitive education strategies The redefined student consumer Customised consumer educational impacts The graduate earning power benchmark The “Utilitarian Trap” Research for Funding External funding & partnerships Capitalisation of knowledge for business The new benchmark – financial success Compromising independence The academic research entrepreneur Private interest replacing public interest Government research rankings Commodified tradeable research Goal displacement The new corporate ‘research workers’ Academics Redefined Academics’ attitudes Diverging academic roles Rising workloads Changing work modes Limited autonomy & freedom of speech Emerging role & value conflict Reflections in the Mirror Radical change – Government coercion – NPM & business mirroring – Professional management value importing Scientific management & global homogenisation The new focus & discourse Commodified education & research Reconstructed academics Economic rationalism and Friedmanite economics Transitory decoupling – The unknowns An unpredictable future