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Concern for Ethical and Societal Issues • Sarbanes-Oxley Act • Business Ethics • Social responsibility • Balance between what’s right and what’s profitable • Often no clear-cut choices • Often shaped by the organization’s ethical climate THE NEW ETHICAL ENVIRONMENT • Vast majority of businesses behave ethically. • New corporate officers charged with deterring wrongdoing and ensuring ethical standards Individuals Make a Difference • Personal ethics matter. • Survey of British workers found 30 percent spent 30 minutes daily doing personal business online. • Technology has expanded abuses. Development of Individual Ethics On-the-Job Ethical Dilemmas HOW ORGANIZATIONS SHAPE ETHICAL CONDUCT ACTING RESPONSIBLY TO SATISFY SOCIETY • Social Responsibility • Contributions to the overall economy • Job opportunities • Charitable contributions and service • Social audits Responsibilities to the General Public • Public Health Issues • Protecting the Environment • Recycling • Developing the Quality of the Workforce • Corporate Philanthropy Responsibilities to Customers • The Right to Be Safe • The Right to Be Informed • The Right to Choose • The Right to Be Heard Responsibilities to Employees • Workplace Safety • Quality-of-Life Issues • Ensuring Equal Opportunity on the Job • Age Discrimination • Sexual Harassment and Sexism Responsibilities to Investors and the Financial Community • Obligation to make profits for shareholders • Expectation of ethical and moral behavior • Protect investors’ interests