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Intro to Business CHAPTER TWO Concern for ethical and societal issues Intro to Business CHAPTER TWO Concern for ethical and societal issues 1. Business ethics are the standards of conduct and moral values governing actions and decisions in the work environment Intro to Business CHAPTER TWO Concern for ethical and societal issues 1. Business ethics are the standards of conduct and moral values governing actions and decisions in the work environment 2. Businesses must take into account a wide range of social issues. Intro to Business CHAPTER TWO Concern for ethical and societal issues 1. Business ethics are the standards of conduct and moral values governing actions and decisions in the work environment 2. Businesses must take into account a wide range of social issues. • How will a decision affect the environment? Intro to Business CHAPTER TWO Concern for ethical and societal issues 1. Business ethics are the standards of conduct and moral values governing actions and decisions in the work environment 2. Businesses must take into account a wide range of social issues. • How will a decision affect the environment? • How will it effect its customers? Intro to Business CHAPTER TWO Concern for ethical and societal issues 1. Business ethics are the standards of conduct and moral values governing actions and decisions in the work environment 2. Businesses must take into account a wide range of social issues. • How will a decision affect the environment? • How will it effect its customers? • How will it effect its employees? Intro to Business CHAPTER TWO Concern for ethical and societal issues 3. These issues are part of social responsibility – the philosophies, policies, procedures and actions that enhance society’s welfare. Intro to Business CHAPTER TWO Concern for ethical and societal issues 3. These issues are part of social responsibility – the philosophies, policies, procedures and actions that enhance society’s welfare. 4. Through ethics and social responsibility, businesses find the balance between doing what is right and what is profitable. Intro to Business CHAPTER TWO Business ethics in Practice Intro to Business CHAPTER TWO Business ethics in Practice 1. In business, as in life, deciding what is right or wrong is not always clear cut. Intro to Business CHAPTER TWO Business ethics in Practice 1. In business, as in life, deciding what is right or wrong is not always clear cut. 2. A company has responsibilities to many groups. Intro to Business CHAPTER TWO Business ethics in Practice 1. In business, as in life, deciding what is right or wrong is not always clear cut. 2. A company has responsibilities to many groups. • To its consumers Intro to Business CHAPTER TWO Business ethics in Practice 1. In business, as in life, deciding what is right or wrong is not always clear cut. 2. A company has responsibilities to many groups. • To its consumers • To its employees Intro to Business CHAPTER TWO Business ethics in Practice 1. In business, as in life, deciding what is right or wrong is not always clear cut. 2. A company has responsibilities to many groups. • To its consumers • To its employees • To its investors Intro to Business CHAPTER TWO Business ethics in Practice 1. In business, as in life, deciding what is right or wrong is not always clear cut. 2. A company has responsibilities to many groups. • To its consumers • To its employees • To its investors • To society as a whole Intro to Business CHAPTER TWO Business ethics in Practice 3. Conflicts can arise in trying to serve the different needs of each of these groups Intro to Business CHAPTER TWO Business ethics in Practice 3. Conflicts can arise in trying to serve the different needs of each of these groups 4. The individual ethics of staff at all levels, not just executives, shape a firm’s decisions and actions. Intro to Business CHAPTER TWO Business ethics in Practice 5. Business ethics are shaped by several factors Intro to Business CHAPTER TWO Business ethics in Practice 5. Business ethics are shaped by several factors • By individuals weighing what’s right and wrong before deciding or taking action Intro to Business CHAPTER TWO Business ethics in Practice 5. Business ethics are shaped by several factors • By individuals weighing what’s right and wrong before deciding or taking action • By the ethical climate, the prevailing combination of a company’s stated beliefs and its real actions. Intro to Business CHAPTER TWO Business ethics in Practice 5. Business ethics are shaped by several factors • By individuals weighing what’s right and wrong before deciding or taking action • By the ethical climate, the prevailing combination of a company’s stated beliefs and its real actions. • By a firm’s code of conduct, usually made up of statements in which the right thing to do is encouraged and applauded Intro to Business CHAPTER TWO Business ethics in Practice 5. Business ethics are shaped by several factors • By individuals weighing what’s right and wrong before deciding or taking action • By the ethical climate, the prevailing combination of a company’s stated beliefs and its real actions. • By a firm’s code of conduct, usually made up of statements in which the right thing to do is encouraged and applauded • By a firms framework designed to encourage, or demand, high ethical standards from its workers