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ETHICS, COMMUNICATION
& LEADERSHIP
A Fireside Chat with Long Beach
Boys & Girls Club Leadership
2010
ETHICS
Defined as:
 The discipline dealing with what is good & bad and
right & wrong or with moral duty and obligation
 A group of moral principles or set of values
 According to the Webster Dictionary, ethics is the
system or code of morals of a particular person,
religion, group, or profession.
ETHICS
Ethics are subject to personal
interpretation. Two people may not
view the same ethical issue the same
way. For instance, Joe may think that
Bill's behavior is unethical, but Sally
may not think that Bill is acting
unethical at all.
ETHICS
Ethical issues are not legal issues. Legal
issues have documented definitions
(laws) with specific consequences if the
laws are broken. Ethical issues are
guidelines set by a specific group of
people with no real documented
definitions of what is right and what is
wrong. Individuals can choose if they
wish to follow the ethical guidelines or
not.
ETHICS
ETHICS & THE JOB
Doing things right
Doing the right thing
Not Putting People in Harms Way
Not breaking the Law
ETHICS
ETHICS & THE JOB
 ETHICAL BEHAVIOR
 ACKNOWLEDGING THE DIFFERENCE
BETWEEN DOING A JOB RIGHT & DOING A
JOB WRONG
 UTILIZING THE RESOURCES & SHARING
THE KNOWLEDGE OF SAFE OPERATIONS
ETHICS
OPERATIONAL ETHICS
Doing the right thing
Doing things right
Doing the clubs/company a favor?????
Think Again!!!!!!
ETHICS
FINANCIAL ETHICS
Doing the right thing
Doing things right
Doing the clubs/company a favor?????
Think Again!!!!!!
ETHICS
YOUR JOB & ETHICS
 Can or Do You Sleep Well?
 Full Communication Skills
 Professional Discussion Outlets
 Backing from the Organization
 Utilization of all the Resources at your
Disposal
Ethics:
What’s the Fuss?
When evaluating one’s goals and
objectives, a vital question must be
asked: What is your highest
aspiration?
A. Wealth
B. Fame
C. Knowledge
D. Popularity
E. Integrity
If integrity is second to any of
the alternatives, then it is
subject to sacrifice in situations
where a choice must be made.
Such situations will inevitably
occur in every person’s life.
Why talk about ethics?
In the aftermath of major corporate
failures and questionable accounting
practices, G. Peter Wilson said that in the
classroom, educators need to increasingly
emphasize the value of integrity, what has
long been a mainstay of accountants’
reputation
In a recent Wall Street Journal
article, Psychology professor
Steven Davis says that cheating by
high school students has increased
from about 20 percent in the 1940’s
to 75 percent today.
“Students say cheating in high school
is for grades, cheating in college is for
a career.”
If students lack ethics in high school and college,
then there should be little surprise that they lack
ethics in their careers. Greed and over-reaching
ambition often end in disastrous personal
consequences. Convicted inside trader, Dennis
Levine, in a Fortune magazine article wrote about
his children:
“I have painful memories of Sarah
learning to walk in a prison visiting
room, and of Adam pleading with a
guard who wouldn’t let him bring in a
Mickey Mouse coloring book.”
Educational Institutions
have established ethics
codes for their students,
e.g. the U.S. Air Force
Academy:
"We Will Not Lie, Steal Or Cheat, Nor
Tolerate Among Us Anyone Who Does"
-- Which do you think is the harder part:
Line 1 or Line 2? Why?
American Institute of CPAs Code of
Professional Conduct, Principles
Article I:
In carrying out their responsibilities as
professionals, members should exercise
sensitive professional and moral
judgments in all their activities.
Is there an ethics crisis in America?
One recent national election day poll
indicated that 56 percent of voters
thought that America’s problems are
“primarily moral and social.” Only 36
percent thought that the nation’s
problems were “primarily economic.”
“In the quest for educational
reform, we would do well to
turn not only to the great books,
but the great exemplars of
wisdom with which our country
is blessed. To help reclaim our
destiny as human beings and
citizens, we need to rediscover the generation that
really can claim to be the best and the brightest in
American history, at least from the moral and political
point of view: the founders of the American
Republic.”
--Professor C.R. Kesler
Where Do We Start?
Upon What Can We
Agree?
Whether we derive a
code of ethics from
religious beliefs, a
study of history and
literature, or
personal experience
and observation: We
can all agree upon
some basic values.
A nation or a culture
cannot endure for long
unless it is undergirded
by common values such
as valor, public
spiritedness, respect for
others and for the law; It cannot stand unless it
is populated by people who will act on the
motives superior to their own immediate
interest.
Chuck Colson, Against the Night
When the situation
needs improvement,
Gandhi offers
guidance: “You must
be the change you
wish to see in the
world.”
Michael Josephson describes the Ten
Universal Values:
“Honesty, integrity, promise keeping,
fidelity, fairness, caring, respect for others,
responsible citizenship, pursuit of
excellence, and accountability.”
If we want to
produce people
who share the
values of a
democratic
culture, they
must be taught
those values
and not be left
to acquire
them by
chance.
Cal Thomas, The
Death of Ethics in
America
Can you make
a difference?
“To sin by silence when they should
protest makes cowards of men.”
Abraham Lincoln
Do you think this relates to line 2 of
the U.S.A.F. Academy Code of Honor?
Educational Institutions
have established ethics
codes for their students,
e.g. the U.S. Air Force
Academy:
"We Will Not Lie, Steal Or Cheat, Nor
Tolerate Among Us Anyone Who Does"
-- Which do you think is the harder part:
Line 1 or Line 2? Why?
“To see what is
right and not to
do it is want of
courage.”
(Confucius)
The reputation of a thousand years may be
determined by the conduct of one hour.
Japanese proverb
At the Congressional
Hearing on Business Ethics
in July 2002, Truett Cathy,
the Founder of Chick-Fil-A
quoted Proverbs 22:1 – "A
good name is more
desirable than great riches;
to be esteemed is better
than silver or gold."
The truth is that fame and
fortune are nothing
compared to personal honor.
President
Lincoln
said:
Honor is
better
than
honors.
Communication is very important!!!
Communication
THE PRIMARY TOOL
Communication
Importance
Where learned?
How often critiqued / practiced?
Communication
How Good Communicators spend time!
Listening
Speaking
Writing
55%
25%
20%
Communication
Nonverbal portion of message = 55%
“Body language” includes
Posture
Eye contact
Facial expression
Clothing
Position
Proximity
Hand gestures.
Communication
Barriers
Cultural/Social
Language
Rank
Ego
Religion
Race
Gender
Others?
Physical
Noise
Distance
Darkness/Visibility
Separation
Others?
Recognition of Barriers is IMPORTANT
Leadership
Expression of Doubt
It is OK to make mistakes
It is OK to feel stress
It is OK to be unsure
Authority vs. Assertiveness
Challenge and Response
Q. Should we reward people who make
mistakes?
Leadership
“Respect is Earned not
Demanded”
Leadership
One of the Important Life Skills
Topics to cover:
Where and How it is learned?
What are the different styles?
Leadership
Leadership Styles
Autocratic (I will)
Benevolent/Autocratic (I’ll ask but I still will)
Consultative (I’ll ask many and I still may)
Participative (I’ll ask for input and value it)
Democratic (I’ll put it to a vote/consensus)
Permissive (I’ll go back to my business now)
Leadership
What is your style?
Be aware that styles can with changing circumstances.
As a general rule the best style is a mix of participative
and democratic.
Think back to a person who you enjoyed working for,
admired, and found to be an effective leader. Chances
are the style that person practiced was one that let you
do your job.
Practice participative/democratic leadership whenever
possible.
Leadership
“LEADERSHIP IS THE ONLY
SHIP THAT DOES NOT PULL
INTO A SAFE HARBOUR
DURING A STORM”
Discussion &
Questions