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CHAPTER 3 DATABASES AND DATA WAREHOUSES OPENING CASE STUDY • Chrysler Spins a Competitive Advantage with Supply Chain Management Software • Chapter 2 – supply chain management is a key business initiative • Chrysler’s SCM is called SPIN, a Webbased system 2 OPENING CASE STUDY • Behind SPIN are powerful databases • Databases store a wealth of information – Inventory – Work-in-progress – Supplier information – Recall notices – Customer purchases • This chapter – databases and data warehouses 3 INTRODUCTION • Organizations need business intelligence • Business intelligence (BI) – knowledge about your customers, competitors, business partners, competitive environment, and internal operations to make effective, important, and strategic business decisions 4 INTRODUCTION • IT tools help process information to create business intelligence according to: – OLTP – OLAP 5 INTRODUCTION • Online transaction processing (OLTP) – the gathering of input information, processing that information, and updating existing information to reflect the gathered and processed information – Databases support OLTP – Operational database – databases that support OLTP 6 INTRODUCTION • Online analytical processing (OLAP) – the manipulation of information to support decision making – Databases can support some OLAP – Data warehouses only support OLAP, not OLTP – Data warehouses are special forms of databases that support decision making 7 INTRODUCTION 8 THE RELATIONAL DATABASE MODEL • There are many types of databases • The relational database model is the most popular • Relational database – uses a series of logically related two-dimensional tables or files to store information in the form of a database 9 Databases Are… • • • • Collections of information Created with logical structures With logical ties within the information With built-in integrity constraints 10 Databases – Collections of Information • Databases have many tables • Consider Solomon Enterprises that provides concrete to home and commercial builders. Tables or files include: – Order – Customer – Concrete Type – Employee – Truck 11 Databases – Collections of Information 12 Databases – Created with Logical Structures • In databases, the row number is irrelevant • Not true in spreadsheet software • In databases, column names are very important. Column names are created in the data dictionary • Data dictionary – contains the logical structure of the information in a database 13 Databases – With Logical Ties Within the Information • Logical ties must exist between the tables or files in a database • Logical ties are created with primary and foreign keys • Primary key – field (or group of fields in some cases) that uniquely describes each record • Can you find primary keys in Figure 3.1 on page 129? 14 Databases – With Logical Ties Within the Information • Foreign key – primary key of one file that appears in another file • Foreign keys help you create logical ties within the information in a database 15 Databases – With Logical Ties Within the Information 16 Databases – With Built-In Integrity Constraints • Integrity constraints – rules that help ensure the quality of the information • Examples – Primary keys must be unique – Foreign keys must be present – Sales price cannot be negative – Phone number must have area code 17 DATABASE MANAGEMENT SYSTEM TOOLS • Database management system (DBMS) – helps you specify the logical organization for a databases and access and use the information within a database – Word processing software = document – Spreadsheet software = workbook – DBMS software = database 18 DATABASE MANAGEMENT SYSTEM TOOLS • 5 software components: 1. 2. 3. 4. 5. DBMS engine Data definition subsystem Data manipulation subsystem Application generation subsystem Data administration subsystem 19 DATABASE MANAGEMENT SYSTEM TOOLS 20 DBMS Engine • DBMS engine – accepts logical requests from the various other DBMS subsystems, converts them into their physical equivalent, and actually accesses the database and data dictionary as they exist on a storage device • DBMS engine separates the logical from the physical 21 DBMS Engine • Physical view – how information is physically arranged, stored, and accessed on some type of storage device • Logical view – how you as a knowledge worker need to arrange and access information • With a database, you only concern yourself with your logical view 22 Data Definition Subsystem • Data definition subsystem – helps you create and maintain the data dictionary and define the structure of the files in a database • You must create a data dictionary before entering information into a database • Module J covers this for Microsoft Access 23 Data Manipulation Subsystem • Data manipulation subsystem – helps you add, change, and delete information • This is your primary DBMS interface as you work with a database – Views – Report generators – QBE tools – SQL 24 Views • View – allows you to see the contents of a database file – Make whatever changes you want – Perform simple sorting – Query to find the location of information – Looks similar to a workbook with no row numbers 25 Views 26 Report Generators • Report generator – helps you quickly define formats of reports and what information you want to see in a report • You can save report formats and generate reports at any time with up-to-date information 27 Report Generators 28 Report Generators 29 QBE Tools • Query-by-example (QBE) tool – helps you graphically design the answer to a question • “What driver most often delivers concrete to Triple A Homes?” 30 QBE Tools 31 SQL • Structured query language (SQL) – standardized fourth-generation language found in most DBMSs • Performs the same task as a QBE tool – But uses a sentence structure instead of point-and-click interface • SQL is used mostly by IT people 32 Application Generation Subsystem • Application generation subsystem – contains facilities to help you develop transaction-intensive applications – Data entry screen (called forms) – Programming languages • Used mostly by IT specialists 33 Data Administration Subsystem • Data administration subsystem – helps you manage the overall database environment – Backup and recovery – Security management – Query optimization – Concurrency control – Change management 34 Data Administration Subsystem • Backup and recovery – Periodically back up information – Recover a database if a failure occurs • Security management – Who has access to what information – Who can perform certain tasks (e.g., add, change, or delete) on information 35 Data Administration Subsystem • Query optimization – Restructure physical view of information to optimize response times to queries • Concurrency control – What happens if two people makes changes to the same information at the same time? 36 Data Administration Subsystem • Change management – What is the effect of structural changes to a database? – What if you add a new column? – What happens if you delete a column? – What happens if you change a column’s attributes? 37