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Boris Yanushpolsky Program Manager Microsoft Corporation Data Protection Manager 2007 Introduction and Overview Protecting Exchange & SQL Protecting Sharepoint and WSS Capacity Planner 2007 Overview and architecture Planning Exchange and Operations Manager deployments Service Manager Overview The Solutions Better nightly backups needed Tape is inefficient Lack of application support WAN not feasible for centralized backups Disk-based backup consumes large amounts of space Remote and branch-office data protection is expensive and cumbersome Customers want one vendor to manage everything Windows 2003 File Services Windows 2008 File Services Exchange 2003 Exchange 2007 Virtual Server 2005 R2 SQL Server 2000 SQL Server 2005 DPM 2007 SharePoint 2003 & WSS 2.0 SharePoint 2007 & WSS 3.0 System State Bare Metal Recovery (SRT) XP Desktops Vista Desktops DPM 2007 Active Directory® Snapshots Clients File Servers DPM Servers Tape Library Customer Scenarios Fast restoration from disk End-user recovery (via DPM client) IT administration can restore entire servers, volumes, shares Initial Replication 1x protected SG size + 1 days worth of logs Express Full Backups Optimized via new volume filter technology so as to take less time and use less space Only moves changed data so volume is ~ change rate Must occur once per week Can occur as often as every 30 min Incremental Backups VSS based log backups Can occur ever 15 minutes Automatic failover in cluster scenarios for both E2K3 and E12 Storage Group restore Database restore Public Folder restore Mailbox restore Lossless recovery Logs must be intact DB restore with logs rolled forward by DPM SG’s can be restored to alternate locations DB’s can be restored to alternate locations for E12 SG is automatically mounted after restore providing simple and easy restore functionality MSCS Exchange Cluster MSCS Cluster Traditional cluster configuration, two servers - one Exchange dataset Automatic Failover to new server name Protection continues seamlessly in failover and failback scenarios, no user intervention needed DPM detects cluster configuration and associated server names when protection is setup Exchange Passive-node Exchange Active-node DPM Exchange 2007 LCR Exchange 2007 Local Continuous Replication One exchange server with redundant copy of database Failover to redundant copy in case of database corruption or drive loss Backup from Active DB drive Active Backup DPM Exchange 2007 CCR Exch2007 Active Cluster Continuous Replication • Redundant exchange servers and redundant databases • Can be geo-diverse • Databases logs are replicated • Node Preferred backup (Secondary) Exch2007 Passive DPM Exchange 2007 CCR 2400 mailboxes up to 2GB per mailbox 13TB storage A P Online Snapshots Exchange 2007 CCR 2400 mailboxes up to 2GB per mailbox 13TB storage Exchange 2007 CCR 2400 mailboxes up to 2GB per mailbox 13TB storage Exchange 2007 CCR 2400 mailboxes up to 2GB per mailbox 13TB storage A P A P Disk-based Recovery DPM Server with Tape Library A P DPM 2007 server - 4 Exchange 2007 CCR clusters per DPM server DPM protecting from CCR passive node - 9600 mailboxes @ up to 2GB each - 54TB of “live” replica data plus Shadow Copy & Log areas Tape-based Archive Offline tape Initial replication 1x protected DB size + 1 days worth of logs Express full backups Optimized via new volume filter technology to take less time and use less space Only moves changed data so volume is ~ change rate Must occur once per week Can occur as often as every 30 minutes Incremental Backups TSQL-based log backups Can occur every 15 minutes Not available in log shipping, read-only, or simple recovery mode Databases in simple recovery mode only get fulls Database restore to original location and SQL Server instance Database restore to different physical location and same SQL Server instance Logical rename occurs Both database copies co-exist in the same SQL Server instance Microsoft® SQL Server™ 2005 only Full database dump to another machine MDF, NDF, and LDF files dumped Target must have DPM agent installed Manual database attach required Lossless recovery Logs must be intact Dirty database restore with logs rolled forward by DPM MSCS SQL Cluster Traditional cluster configuration, SQL Active-node two servers - one database Automatic Failover to new server name Protection continues seamlessly in failover and failback scenarios, no user intervention needed DPM detects cluster configuration and associated server names when protection is setup MSCS SQL Cluster SQL Passive-node DPM Database mirrored SQL cluster SQL Secondary SQL Primary Mirrored Database Mirrors feature redundant SQL servers and redundant databases Databases logs are replicated DPM SQL Log Shipping SQL Log shipping Features one SQL server with redundant databases Each copy is treated as a unique drive by DPM Redundant backups require that both drives be protected DPM System State IIS “Front End” “Farm” Config dB (SQL) SharePoint VSS Writer DPM 2007 Search (files) Content Servers (SQL) Restore the Farm ! Config dB Content dB Site & Site Collection Pre-deployment Sizer Green field deployments, upgrades Post-deployment Capacity Planner What if Scenarios Hardware Library Ships with Standard Configurations Custom Devices/Computers Products Modeled in SCCP 2007 and beyond Exchange 2007, Operations Manager 2007 SharePoint (MOSS 2007, WSS 3.0) by the end of this calendar year Txns Txn Costs BP OpsMgr Model Device Utilizations Architecture Recommendation Device Models SCCP Modeling Framework Simulation Transaction Latencies Your Deployment Topology Hardware Usage Profile “What if” Analysis Device Models Processor Storage (Disks, SAN) Network (LAN/WAN) Application Models Transactional Level Includes Best Practices SCCP 2006: MOM 2005, Exchange 2003 SCCP 2007: Operations Manager 2007, Exchange 2007 SCCP 2007+: SharePoint (MOSS 2007, WSS 3.0) by end of the Calendar Year Minimal User Input Topology Usage Pattern Hardware Preferences Architecture Recommendation Placement of Servers and Server Roles Servers & Storage Hardware Configuration Best Practices Compliance Gather Deployment Information Topology, Usage, Hardware Enter data in SCCP Pre-deployment Wizard for Operations Manager SCCP Generates Optimal Architecture Review, Generate BOM, Export to Visio Confirm no Performance Issues Run Simulation, Review Results, Export to Excel Test / Validate in Pre-production Deploy Architecture in Production Create What-If Scenarios Graphical Model Editor Resolve Bottlenecks Analyze Performance Metrics Hardware Utilizations Transaction Latencies Business / Usage / IT Changes Update Model Identify Bottlenecks / Under Utilizations Run Simulation, Help for Resolutions Resolve Bottlenecks / Consolidate Servers Change Hardware / Topology / Configuration Confirm no Performance Issues Run Simulation, Review Results, Export to Excel Test / Validate in Pre-production Deploy Architecture in Production Exchange 2007 Enterprise Edition Topology Server Roles Single Exchange organization Mailbox Single Forest Client Access 100 Sites and 300 Servers Hub Transport Clients Edge Transport Outlook 2007 Offline Unified Messaging Outlook 2007 Online Active Directory Outlook 2007 Anywhere Clustering Outlook 2007 Web Access (OWA) Single Copy Cluster (SCC) ActiveSync Local Continuous Replication (LCR) Cluster Continuous Replication (CCR) Microsoft Confidential In Scope Server Roles Management Server Root Management Server Operations Database Data Warehouse / Reporting Server Gateway Server Audit Collector / Audit Database Operator Consoles Active-Passive Clustering Single Management Group 100 sites 10,000 Agents Out of the box MPs Windows Server + Operations Manager Windows Desktop + Information Worker SQL, IIS, Active Directory, Exchange Custom MP SCCP 2007 Schedule: Beta – already shipped (sign up below) RTM (with Exchange Model) Q4 CY2007 Operations Manager Model – Q1 CY2008 Sign up for SCCP 2007 Beta http://connect.microsoft.com/systemcenter Website http://www.microsoft.com/sccp Capacity Planner forum http://forums.microsoft.com/msdn/ShowForum.aspx? ForumID=128 SharePoint Model Beta [email protected] Microsoft Confidential Provide easy, intuitive interface for all users Simple & Easy to Use Enable users to better service their own needs Deep Integration with Microsoft Technologies Operations Manager for incident/problem management Easy to Extend and Configure Quick out-of-box deployment experience that requires no consultation Configuration Manager for discovery and inventory MOF for process definition Provide familiar tools to customize forms and workflows Make it easy for the product to address more scenarios that won’t require system customization Wizard-driven configuration Automated MOF/ITIL Processes Self-Service • Provisioning • Knowledge Search • Service Requests • Incident and Problem Management • Change Management • Configuration Management Reporting • Trend Reports • Ad-hoc Reporting • Performance Metrics • Dashboards • Integrated Reporting Collaboration Knowledge Forms CMDB Data Warehouse Workflow Service Design Service Catalog CI Attributes CI Dependencies Map CIs to business services Service Support Reduce helpdesk costs Enable end users View IT service health On demand scanning of desired configuration Forms Service Transition Manage changes Track and audit CIs End user provisioning Workflow Knowledge CMDB SharePoint Portal Data Warehouse Building Business Solutions SolutionPacks Provide a centralized, easy to use interface for end users to get information Reduce calls to the helpdesk by enabling end users to solve their own problems Reduce service requests by enabling end users to request software deployed to their own assets Reduce call handle time with instant access to related asset and system health information Map the system to your business with user defined queues, metrics, and escalation policies Track team and overall progress through built-in performance dashboards and trending reports Find answers quickly and accurately through a single unified search engine Out-of-the-box implementation of core ITIL functionality Accurately create RFCs by initiating directly from incident records or CIs Fill in RFC information quickly using a template system for predefining common RFC data Measure performance and effectiveness through dashboards and reports If you have SCCM 2007 or OpsMgr 2007 then Service Manager is the best ITSM solution you can choose Service Manager provides out of the box implementations of “best practice” knowledge and workflows Service Manager provides a customizable platform that can be extended to meet business needs © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.