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The First ReSearch Engine: Northern Light® Susan M. Stearns Director of Enterprise Marketing March, 1999 nlresearch.com 1 Northern Light is the premier online research engine, providing unified access in a single integrated search to information from the Web and a broad collection of premium sources previously available only on traditional high-end services. nlresearch.com 2 Introducing Northern Light Web search engine Premium content database Best-in-class technology for creating, searching, and transacting document databases of highly diverse content and enormous scale A desktop solution for all information needs - from professional research librarians to individual users nlresearch.com 3 Background Started in late 1995 with two primary goals: – combine Web data with quality information not on the Web – use classification to cluster document results and improve search precision Content acquisition and engineering underway by Winter 1996 Search service released in August 1997 nlresearch.com 4 Database composition Web + Special Collection documents in one db – 130+ million unique web documents – 7+ million premium documents from 5,400+ sources in the Special Collection Web data aims to be exhaustive – all sites, all pages, all words – continuous crawl for new pages, updates, deletes nlresearch.com 5 Database composition (continued) Special collection aims to be exhaustive (!) – All non-web data of value, mostly starting 1/95 – All full text, mostly fee-based ($1-$4) – Free abstracts, free real-time news – Automated on-line refund if not satisfied for up to 30 days after purchase – Constantly adding new documents from publishers and aggregators, plus new sources nlresearch.com 6 The precision problem Huge Web database of heterogeneous items -product brochures, research articles, news, course catalogs, personal pages, FAQ's, … Users do not know beforehand what is available or what search parameters will be useful Queries are usually ambiguous and underspecified - even among professional searchers nlresearch.com 7 Our Solution - Intelligent Classification and the Custom Search Folders™ Folders on left group document results while still showing most relevant documents overall on right Opening a folder shows the documents in that folder and often produces a new, more detailed list of folders Folders are data-driven: as specific or general as the query -- contain only documents on result list Folders tend to emphasize best documents nlresearch.com 8 nlresearch.com 9 nlresearch.com 10 nlresearch.com 11 nlresearch.com 12 nlresearch.com 13 nlresearch.com 14 nlresearch.com 15 nlresearch.com 16 What’s New at Northern Light? New URL for enterprise customers nlresearch.com Major new premium information sources Investext analyst reports and MarkIntel market research reports Special Editions - online pathfinders on hot topics nlresearch.com 17 nlresearch.com 18 nlresearch.com 19 nlresearch.com 20 nlresearch.com 21 nlresearch.com 22 nlresearch.com 23 What’s Coming Up at Northern Light? Shopping Cart - to facilitate multiple document purchases in a single transaction In-line clustering for Web and Special Collection Search Alert Service - to provide e-mail alerts for any search topic for both Web and Special Collection content nlresearch.com 24 nlresearch.com 25 nlresearch.com 26 In-line Clustering Creates a single result list entry for clusters of articles and/or Web documents - like an embedded folder in the search results Whenever a source document [Web site or Special Collection title] includes more than 1 result which would normally appear on the same page, a cluster is created Includes link option to browse either the home page or the latest issues of the title nlresearch.com 28 Search Alert Service Basic alerting service is free to all users Includes ability to set up alert for ANY search Results are de-duplicated and delivered to the user via e-mail with click-through to site Enhanced product for enterprise customers likely to offer integration with intranets and other value added capabilities with price tag attached nlresearch.com 30 Northern Light: The First ReSearch Engine Integrates access to the largest Web index with a high-quality online library of business and scholarly publications Uses intelligent classification during indexing Uses intelligent classification at query time to provide organized results to the searcher nlresearch.com 31 Northern Light: The First ReSearch Engine Incorporates electronic commerce capabilities for both individual users and large enterprise accounts Stay tuned - there is lots more to come …………try us out at nlresearch.com or visit us at Stand 113 nlresearch.com 32