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Knowledge Discovery & Data Mining • process of extracting previously unknown, valid, and actionable (understandable) information from large databases • Data mining is a step in the KDD process of applying data analysis and discovery algorithms • Machine learning, pattern recognition, statistics, databases, data visualization. • Traditional techniques may be inadequate – large data Why Mine Data? • Huge amounts of data being collected and warehoused – Walmart records 20 millions per day – health care transactions: multi-gigabyte databases – Mobil Oil: geological data of over 100 terabytes • Affordable computing • Competitive pressure – gain an edge by providing improved, customized services – information as a product in its own right • Knowledge discovery in databases (KDD) is the non-trivial process of identifying valid, potentially useful and ultimately understandable patterns in data Clean, Collect, Summarize Operational Databases Data Warehouse Data Preparation Training Data Verification, Evaluation Data Mining Model Patterns Data mining • Pattern – 1212121? – ’12’ pattern is found often enough So, with some confidence we can say ‘?’ is 2 – “If ‘1’ then ‘2’ follows” – Pattern Model Confidence – 12121? – 12121231212123121212? – 1211212 3 • Models are created using historical data by detecting patterns. It is a calculated guess about likelihood of repetition of pattern. Data mining algorithm components • Model representation – descriptions of discovered patterns – overly limited representation -- unable to capture data patterns (decision trees, rules, linear/non-linear regression & classification, nearest neighbor and case-based reasoning methods, graphical dependency models) • Model evaluation criteria – how well a pattern (model) meets goals (fit function) – eg., accuracy • Search method – parameter search: optimization of of parameters for a given model representation – model search: considers a family of models Different methods suit different problems. Proper problem formulation crucial. Note: Models and patterns: A pattern can be thought of as an instantiation of a model. Eg. f(x) = 3 x2 + x is a pattern whereas f(x) = ax2 + bx is considered a model. Data mining involves fitting models to and determining patterns from observed data. Where are Models Used? 1. Selection Business trying to select prospective customers (Profitability) A model that predicts the LD usage based on credit history. 2. Acquisition Selection is who would you like to invite to a party. Acquisition is about getting them to agree. Putting together a plan that will make them say yes. Again a model. 3. Retention Keeping your flock together! Sensing it before they jump the ship. 4. Extension Extending services to existing customers. Cross-selling Knowledge Discovery Process • Goal – understanding the application domain, and goals of KDD effort • Data selection, acquisition, integration • Data cleaning – noise, missing data, outliers, etc. • Exploratory data analysis – dimensionality modeling, transformations – selection of appropriate model for analysis, hypotheses to test • Data mining – selecting appropriate method that match set goals (classification, regression, clustering, etc) – selecting algorithm • Testing and verification • Interpretation • Consolidation and use Issues and challenges • large data – number of variables (features), number of cases (examples) – multi gigabyte, terabyte databases – efficient algorithms, parallel processing • high dimensionality – large number of features: exponential increase in search space – potential for spurious patterns – dimensionality reduction • Overfitting – models noise in training data, rather than just the general patterns • Changing data, missing and noisy data • Use of domain knowledge – utilizing knowledge on complex data relationships, known facts • Understandability of patterns Data Mining • Prediction Methods – using some variables to predict unknown or future values of other variables – It uses database fields (predictors) for prediction model, using the field values we can make predictions • Descriptive Methods – finding human-interpretable patterns describing the data Data Mining Techniques • • • • • • Classification Clustering Association Rule Discovery Sequential Pattern Discovery Regression Deviation Detection Classification • Data defined in terms of attributes, one of which is the class • Find a model for class attribute as a function of the values of other(predictor) attributes, such that previously unseen records can be assigned a class as accurately as possible. • Training Data: used to build the model • Test data: used to validate the model (determine accuracy of the model) Given data is usually divided into training and test sets. Classification:Example Classification: Direct Marketing Old Tech New Tech <= 2 years 25 C + 10 NC 50 C + 50 NC Old Tech 20 C > 2 years 5 C + 40 NC Age <=55 20 C + 0 NC Age > 55 5 C + 10 NC Classification: Decision Tree • It divides up the data on each branch point without losing any of the data • The number of C + NC is conserved • Easy and intuitive to build It builds the tree by asking all possible questions, at each stage it picks the best one that splits the data in two segments. Recursively applies at all levels. The tree stops: • Segment contains only one record or predefined min. records. • The segment is organized on single prediction value • The improvement is not sufficient to warrant a split. i.e. the question improves from 90 C to 89 C Classification: Decision Tree • The decision tree algorithm requires sufficient discriminating data for tree to grow Name Age Eyes Salary Churned? Steve 27 Blue 80,000 Yes Alex 27 Blue 80,000 No Name is the only distinct predictor? Decision trees continue to work as more data accumulates Classification: Decision Tree • • • How to choose a good predictor? Usually chose a numeric measure of goodness Best predictor decreases the disorder of data set A Y E N A N C Y B Y F N B Y D Y C Y G N F Y E N D Y H N G N H N For age <50 100% predictor For salary >300000 each segment has 50% split ID3 and CART are good algorithms for decision tree building Classification: Direct Marketing • Goal: Reduce cost of soliciting (mailing) by targeting a set of consumers likely to buy a new product. • Data – for similar product introduced earlier – we know which customers decided to buy and which did not {buy, not buy} class attribute – collect various demographic, lifestyle, and company related information about all such customers - as possible predictor variables. • Learn classifier model Classification: Fraud detection • Goal: Predict fraudulent cases in credit card transactions. • Data – Use credit card transactions and information on its accountholder as input variables – label past transactions as fraud or fair. • Learn a model for the class of transactions • Use the model to detect fraud by observing credit card transactions on a given account. Clustering • Given a set of data points, each having a set of attributes, and a similarity measure among them, find clusters such that – data points in one cluster are more similar to one another – data points in separate clusters are less similar to one another. • Similarity measures – Euclidean distance if attributes are continuous – Problem specific measures Clustering: Market Segmentation • Goal: subdivide a market into distinct subsets of customers where any subset may conceivably be selected as a market target to be reached with a distinct marketing mix. • Approach: – collect different attributes on customers based on geographical, and lifestyle related information – identify clusters of similar customers – measure the clustering quality by observing buying patterns of customers in same cluster vs. those from different clusters. Association Rule Discovery • Given a set of records, each of which contain some number of items from a given collection – produce dependency rules which will predict occurrence of an item based on occurences of other items Association Rules:Application • Marketing and Sales Promotion: • Consider discovered rule: {Bagels, … } --> {Potato Chips} – Potato Chips as consequent: can be used to determine what may be done to boost sales – Bagels as an antecedent: can be used to see which products may be affected if bagels are discontinued – Can be used to see which products should be sold with Bagels to promote sale of Potato Chips Association Rules: Application • Supermarket shelf management • Goal: to identify items which are bought together (by sufficiently many customers) • Approach: process point-of-sale data (collected with barcode scanners) to find dependencies among items. • Example – If a customer buys Diapers and Milk, then he is very likely to buy Beer – so stack six-packs next to diapers? Sequential Pattern Discovery • Given: set of objects, each associated with its own timeline of events, find rules that predict strong sequential dependencies among different events, of the form (A B) (C) (D E) --> (F) •xg :max allowed time between consecutive event-sets • ng: min required time between consecutive event sets •ws: window-size, max time difference between earliest and latest events in an event-set (events within an event-set may occur in any order) •ms: max allowed time between earliest and latest events of the sequence. Sequential Pattern Discovery: Examples • sequences in which customers purchase goods/services • understanding long term customer behavior -- timely promotions. • In point-of--sale transaction sequences – Computer bookstore: (Intro to Visual C++) (C++ Primer) --> (Perl for Dummies, TCL/TK) – Athletic Apparel Store: (Shoes) (Racket, Racketball) --> (Sports Jacket) Regression • Predict a value of a given continuous valued variable (dependent variable) based on values of other variables (independent variables) • Statistics, Neural networks, Genetic algorithms • Examples: – predicting sales volumes of new product based on advertising expenditure – Time series prediction of stock market indices. Visualization • complement to other DM techniques like Segmentation,etc.