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Agenda What is Business Intelligence ? Why do organisations use it? BI tools overview Generally Speaking…………………… According to Google………………… Business intelligence (BI) is a broad category of technologies that allows for gathering, storing, accessing and analyzing data to help business users make better decisions Companies need to buy …transactional Systems Financials — JDE, Oracle, PSFT , SAP Supply Chain Management — IBM, SAP, PSFT, Manugistics Customer Relationship Management — Clarify , Onyx, Pivotal Sales Force Automation — Seibel , Salesforce.com Etc…… In its simplest form data data data data Database report report report data data Database report report B I …………….AKA Reporting Analytics Decision Support Data Warehousing EIS Dashboarding Some Terms you might hear Transactional Reporting Relational Reporting Multi-dimensional Reporting Analytics Predictive Analytics Data Mining Data Visualisation Database Schema (Star , Snowflake) Dashboards, KPI’s LI’s Balanced Scorecarding OLAP, ROLAP, MOLAP, DOLAP, HOLAP…..SCHMOLAP ! Some People you might hear of Business Objects / Crystal Cognos Microstrategy Microsoft SAP Panorama IBI Hyperion A Single Platform for Breakthrough Performance Everywhere Relational BI tools Easiest to use Query, Reporting, Analysis & Dashboarding OLAP BI tools Most Scalable, Powerful Analytics BI Platform Complete & Powerful Solution Highlights Dashboards for user-directed analysis — Self-service access to graphical views of key performance indicators — Central distribution of dashboards for any group, role, or individual Full range of Query, Reporting and Analysis Capabilities — Management Reporting , End-User Reporting, Production Reporting — Report Delivery & Alerting Zero footprint, browser-based query, reporting and analysis — Distribution of dashboards, reports and analytics to a broader user base — Extending visibility to customers and partners outside the firewall Highlights (cont.) Web-based administration, publishing, scheduling, and delivery — Single management environment reduces administration time — Logging mechanism provides continuous system performance tuning — Enables Intelligence and SQR to benefit from common functionality Role-based access control — Administration can be delegated so user communities can be self sufficient — Leverage existing investments in external authentication systems Unified, scalable architecture with single repository — Services run as distributed, multi-threaded processes on backend servers — High performance and dependability via fail-over and load balancing Information The Way You Want It PresentationQuality Reports Graphical Charts and Cross-tab Analysis Platform for Dashboard Applications Drag & Drop Query Enterprise Reporting ANY report layout ANY data manipulation ANY numeric manipulation Single Pass, Multiple Outputs