Download Can`t Connect to 4800

Can’t connect to the
4800 using Ethernet?
Firstly, make sure that you have Service Pack 2 and all firewalls are turned off.
Go into Dos (command prompt).
To go into DOS:
1. Click on the Windows Start menu.
2. Select All Programs.
3. Select Accessories, then Command Prompt.
Page 1
Type “ipconfig”, then press Enter.
Your IP address along with the subnet mask will be displayed. Make sure to look at
the IP address for the network card that is connected to the 4800.
Page 2
On the Driverack 4800:
1.
Press the UTILITY button.
2. Turn the # 1 ENCODER until you have selected “Network”.
3. Press the # 1 ENCODER in.
4. Turn the # 1 ENCODER until you have selected “DHCP Enabled”.
5. Turn the # 3 ENCODER until it reads “DHCP Disabled”.
6. Turn the # 1 ENCODER until the first section of the IP address is highlighted in
blue.
7. You must change the IP address so that it matches your network address. For
example: The network ID in the above Dos window is 10.0 because the subnet
mask identifies the network ID with the # “255”. The “.1.4” is the computer ID.
Your 4800 should contain different #s for this field (i.e. “.1.5” would work as this
means the 4800 ID is “15”). They can be any # between 1 and 255, but they
should not be the same as any other device on the network.
8. Turn the # 3 ENCODER to change the IP address of the 4800. You can press the
# 3 ENCODER in to toggle between course (red ring) and fine (green ring)
adjustments.
9. Use the # 1 ENCODER to select the different sections.
10.
Change the subnet mask in the 4800 to match the computers subnet mask
(in the above example it is 255.255.0.0).
11.
Once you have changed the IP address and subnet mask, press and hold
the STORE button until the prompt appears and then disappears.
Note: You may have to wait a moment for the 4800 to change the IP address. Just
wait a moment then press and hold the STORE button (multiple times if needed) until
you see the prompt.
Page 3
Re-open System Architect. The 4800 should now appear in the upper left corner of
the Venue View window. If you are still not connected, make sure the network is
active in the bottom left corner of the window. If it says “Network Inactive” left click
on the button to activate it.
If you are still not connected select Tools then Options.
Page 4
Select Manage Network Connections.
If the IP address does not appear in the “Ethernet Interfaces” box, select Add
Connection.
Page 5
Select the Ethernet Interface that you would like to use for connecting to the 4800 then
select Add Connection.
Select OK.
Page 6
The 4800 should now appear in the upper left corner of the Venue View window.
If you still cannot connect, please take a look at the owners manual or contact dbx
Technical Support.
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