Download SingTel AIO Connect Services Enhances Crew Welfare and

Benefits
If you are a Ship Captain, you can look forward to Enhance Crew Welfare in these ways:
Enhance crew welfare with all-in-one capabilities to send secured and cost-effective emails, chat, SMS, voice-call, read news
and access the compressed and optimised Web.
Increase crew mobility with single mail account for easy log-on and log-off, even while moving from one vessel to another.
If you are a Fleet Manager, you can look forward to Enhance Operational Efficiencies in these ways:
Reduce costs with email data compression which minimises bandwidth consumption.
Reduce costs with simultaneous, high quality & low cost voice communications.
Ease cost management with separate mailboxes for crew, captain and operations, which eases budgeting and enhances
accountability.
Ease mail manageability and enhance control with integrated management utility for real-time online administration,
monitoring, setting of online alerts, filters and mailbox management from shore.
Enjoy flexibility with open, interoperable unified communications platform which enables hassle-free switching between email
providers. Enjoy more flexibility with multi-language support for English, Japanese, Korean, Simplified Chinese and Turkish.
Ensure security with integrated anti-spam, email filters and alerts; Also includes optional anti-virus, black- and white-listing
services.
SingTel AIO Connect Services
Enhances Crew Welfare
and Increases Operational
Efficiencies by Seamlessly
Connecting People, Teams
and Information.
Today’s highly digital world has redefined the way
people live, work and play. Your crew is your greatest
calls and surf the Web. The solution’s prepaid messaging card
asset. Investing in your crew starts with empowering them to
touch with family and friends. Using just one integrated email
stay in touch with “civilisation” during the long months at sea.
account, crew mobility is enhanced as they continue to login to
This will go a long way in enhancing their morale and ensuring
the same email account even when moving from one vessel to
that they stay with you for the long haul.
another.
Designed from the ground up after listening to our customers,
As an open, unified communications platform, SingTel AIO
the SingTel AIO Connect Services is a comprehensive business
Connect Services also delivers the operational efficiencies,
and crew welfare solution that unifies data, email, call, chat
easy manageability, industry-leading security and seamless
and web surfing in a single platform. Connecting people, teams
interoperability you demand. Integrated with traffic, data and
and information, it is feature-packed to deliver the scalability,
bandwidth management capabilities, the solution also comes
security and flexibility you have come to expect from SingTel.
with integrated security capabilities to ensure secured access.
and online portal make it so convenient for your crew to stay in
Using SmartPacket™ compression technology, the solution
For More Information
Global Service Desk (24hrs)
Tel:
+1800 788 0022 (Singapore)
+65 6788 0022 (International)
(Select “7” on the hotline for Satellite Services)
Fax:
+65 6483 4140
Email: [email protected]
Website: www.singtel.com/satellite
Copyright © 2011 Singapore Telecommunications Ltd (CRN: 199201624D). All rights reserved.
With SingTel AIO Connect Services, your crew will be spoilt for
provides bandwidth-efficient voice communications which
choice with the capabilities to simultaneously send secured
optimise communication costs.
and cost-effective emails, chat, SMS, read news, make voice
Solution Overview
ConnectPortal: Secured Access Control with Bandwidth Management
and Usage Monitoring
The SingTel AIO Connect Services comprises of three solutions, namely DesktopConnect,
ConnectPortal and Multi-VoIP Connect.
DesktopConnect: Unified Communications for Crew and Ship
A comprehensive unified communications platform for both crew and ship, DesktopConnect integrates instant
messaging, email, Internet surfing, Voice-over-IP (VoIP) and voicemail in a single, integrated application. It
features the latest compression technology aimed at optimising satellite voice and data communications.
DesktopConnect is made up of 4 components, namely: MailConnect, WebConnect, WebChat and AIO Phone.
MailConnect: Provides both business mail for the ship and web mail for the crew. Comes integrated with a management
utility that can perform a variety of management functions ranging from mailbox and email account creation, and alert
and filter management.
Features:
The ConnectPortal provides connectivity between incoming wide-area network (WAN) traffic and outgoing client
devices such as the Multi-VoIP Connect, notebook and wireless infrastructure devices. A compact device with
three RJ45 Ethernet interfaces, it provides both restricted and unrestricted Internet access when plugged into
a satellite or terrestrial Internet connection. With integrated capabilities to control access, it provides data
monitoring and secured reporting of accounting data. The integrated firewall prevents unauthorised access,
while bandwidth management capabilities help to optimise network performance.
Compact device with three RJ-45 Ethernet interfaces offering
Private/LAN, Public, and Internet/WAN access.
Prevent unauthorised usage with integrated authentication
capabilities.
Provide secured usage and access control to account for all
Internet data usage by both pre-paid and post-paid users.
Optimise network performance with bandwidth management
capabilities which enable traffic prioritisation.
“Walled Garden” or Whitelist support enables administrators
to grant access to specific Internet services made available on
the public domain.
Support both pre-paid and post-paid accounts without
additional computer hardware investments.
Features:
Integrated data, voice, chat and mail into one single platform.
Single mail client which is LESO-independent; Operates with
other mail solutions, supports internal mail and offers multilanguage support.
Integrated security features include server-based spam
control, anti-virus options, shore-to-ship filter setting, email
alerts and mailbox suspension.
Integrated management utility for real-time monitoring of
airtime, downloading of transactional records and weekly
message summary.
Real-time online email management allows easy mailbox
creation and administration, including data search by various
parameters including mailboxID, From or To address and
more.
Portal access for easy family response to crew emails or SMS
messages.
Pre-paid messaging cards to deduct SMS, mail, chat, web and
voice traffic charges. Convenient top-up of messaging card
value via the SingTel eShop.
WebConnect: Provides accelerated Internet surfing, while optimising satellite bandwidth by enabling the selective
download of web images.
Features:
Provide an accelerated web surfing experience backed by the
latest compression capabilities.
Ensure secure web surfing with black or white-list site
control.
Optimise satellite bandwidth by removing advertising images
and superfluous http headers; choose from four picture
compression options for varied levels of quality and cost.
Track spending with integrated usage monitor.
WebChat: Provides low cost two-way communication via real-time encoded instant text messaging.
Features:
Provide real-time user presence indicator to enable seamless
communication.
Allow peer-to-peer Voice-over-IP (VoIP) between text
participants.
Come with private one-to-one chat channel.
AIO Phone: Full-featured VoIP softphone enabling seamless communication.
Features:
Come with three call-quality settings for varied levels of cost.
Provide user-friendly on-screen call history.
Come with convenient on-screen timer displaying countdown
of units utilised for easy tracking.
Provide full cost visibility with usage data monitoring
capabilities; accounting data securely transmitted via RADIUS.
Multi-VoIP Connect: Enabling Highest Quality Voice Services at the Lowest Cost
The Multi-VoIP Connect is a ruggedised console that is configured to allow access to more simultaneous voice
connections over standard IP networks. It uses an industry-leading proprietary codec, which encodes or decodes
a digital data stream or signal, to deliver unrivalled voice efficiencies over satellite communications.
Features:
Come with eight standard analogue phone ports for
concurrent voice connections.
Provide bandwidth-efficient voice communications using
SmartPacket™ compression technology (<2kpbs) for low
bandwidth consumption.
Allow three quality settings for quality voice delivery at
optimised cost.
Provide two-way voicemail for users.
Provide extension number for direct dialing of incoming calls,
user extension and optimised local number dialing.
Support pre-paid voucher system.
Enable secured access with pre-paid and post-paid PIN
protection.
All-in-One Connect Services Network Overview
Solution Overview
ConnectPortal: Secured Access Control with Bandwidth Management
and Usage Monitoring
The SingTel AIO Connect Services comprises of three solutions, namely DesktopConnect,
ConnectPortal and Multi-VoIP Connect.
DesktopConnect: Unified Communications for Crew and Ship
A comprehensive unified communications platform for both crew and ship, DesktopConnect integrates instant
messaging, email, Internet surfing, Voice-over-IP (VoIP) and voicemail in a single, integrated application. It
features the latest compression technology aimed at optimising satellite voice and data communications.
DesktopConnect is made up of 4 components, namely: MailConnect, WebConnect, WebChat and AIO Phone.
MailConnect: Provides both business mail for the ship and web mail for the crew. Comes integrated with a management
utility that can perform a variety of management functions ranging from mailbox and email account creation, and alert
and filter management.
Features:
The ConnectPortal provides connectivity between incoming wide-area network (WAN) traffic and outgoing client
devices such as the Multi-VoIP Connect, notebook and wireless infrastructure devices. A compact device with
three RJ45 Ethernet interfaces, it provides both restricted and unrestricted Internet access when plugged into
a satellite or terrestrial Internet connection. With integrated capabilities to control access, it provides data
monitoring and secured reporting of accounting data. The integrated firewall prevents unauthorised access,
while bandwidth management capabilities help to optimise network performance.
Compact device with three RJ-45 Ethernet interfaces offering
Private/LAN, Public, and Internet/WAN access.
Prevent unauthorised usage with integrated authentication
capabilities.
Provide secured usage and access control to account for all
Internet data usage by both pre-paid and post-paid users.
Optimise network performance with bandwidth management
capabilities which enable traffic prioritisation.
“Walled Garden” or Whitelist support enables administrators
to grant access to specific Internet services made available on
the public domain.
Support both pre-paid and post-paid accounts without
additional computer hardware investments.
Features:
Integrated data, voice, chat and mail into one single platform.
Single mail client which is LESO-independent; Operates with
other mail solutions, supports internal mail and offers multilanguage support.
Integrated security features include server-based spam
control, anti-virus options, shore-to-ship filter setting, email
alerts and mailbox suspension.
Integrated management utility for real-time monitoring of
airtime, downloading of transactional records and weekly
message summary.
Real-time online email management allows easy mailbox
creation and administration, including data search by various
parameters including mailboxID, From or To address and
more.
Portal access for easy family response to crew emails or SMS
messages.
Pre-paid messaging cards to deduct SMS, mail, chat, web and
voice traffic charges. Convenient top-up of messaging card
value via the SingTel eShop.
WebConnect: Provides accelerated Internet surfing, while optimising satellite bandwidth by enabling the selective
download of web images.
Features:
Provide an accelerated web surfing experience backed by the
latest compression capabilities.
Ensure secure web surfing with black or white-list site
control.
Optimise satellite bandwidth by removing advertising images
and superfluous http headers; choose from four picture
compression options for varied levels of quality and cost.
Track spending with integrated usage monitor.
WebChat: Provides low cost two-way communication via real-time encoded instant text messaging.
Features:
Provide real-time user presence indicator to enable seamless
communication.
Allow peer-to-peer Voice-over-IP (VoIP) between text
participants.
Come with private one-to-one chat channel.
AIO Phone: Full-featured VoIP softphone enabling seamless communication.
Features:
Come with three call-quality settings for varied levels of cost.
Provide user-friendly on-screen call history.
Come with convenient on-screen timer displaying countdown
of units utilised for easy tracking.
Provide full cost visibility with usage data monitoring
capabilities; accounting data securely transmitted via RADIUS.
Multi-VoIP Connect: Enabling Highest Quality Voice Services at the Lowest Cost
The Multi-VoIP Connect is a ruggedised console that is configured to allow access to more simultaneous voice
connections over standard IP networks. It uses an industry-leading proprietary codec, which encodes or decodes
a digital data stream or signal, to deliver unrivalled voice efficiencies over satellite communications.
Features:
Come with eight standard analogue phone ports for
concurrent voice connections.
Provide bandwidth-efficient voice communications using
SmartPacket™ compression technology (<2kpbs) for low
bandwidth consumption.
Allow three quality settings for quality voice delivery at
optimised cost.
Provide two-way voicemail for users.
Provide extension number for direct dialing of incoming calls,
user extension and optimised local number dialing.
Support pre-paid voucher system.
Enable secured access with pre-paid and post-paid PIN
protection.
All-in-One Connect Services Network Overview
Benefits
If you are a Ship Captain, you can look forward to Enhance Crew Welfare in these ways:
Enhance crew welfare with all-in-one capabilities to send secured and cost-effective emails, chat, SMS, voice-call, read news
and access the compressed and optimised Web.
Increase crew mobility with single mail account for easy log-on and log-off, even while moving from one vessel to another.
If you are a Fleet Manager, you can look forward to Enhance Operational Efficiencies in these ways:
Reduce costs with email data compression which minimises bandwidth consumption.
Reduce costs with simultaneous, high quality & low cost voice communications.
Ease cost management with separate mailboxes for crew, captain and operations, which eases budgeting and enhances
accountability.
Ease mail manageability and enhance control with integrated management utility for real-time online administration,
monitoring, setting of online alerts, filters and mailbox management from shore.
Enjoy flexibility with open, interoperable unified communications platform which enables hassle-free switching between email
providers. Enjoy more flexibility with multi-language support for English, Japanese, Korean, Simplified Chinese and Turkish.
Ensure security with integrated anti-spam, email filters and alerts; Also includes optional anti-virus, black- and white-listing
services.
SingTel AIO Connect Services
Enhances Crew Welfare
and Increases Operational
Efficiencies by Seamlessly
Connecting People, Teams
and Information.
Today’s highly digital world has redefined the way
people live, work and play. Your crew is your greatest
calls and surf the Web. The solution’s prepaid messaging card
asset. Investing in your crew starts with empowering them to
touch with family and friends. Using just one integrated email
stay in touch with “civilisation” during the long months at sea.
account, crew mobility is enhanced as they continue to login to
This will go a long way in enhancing their morale and ensuring
the same email account even when moving from one vessel to
that they stay with you for the long haul.
another.
Designed from the ground up after listening to our customers,
As an open, unified communications platform, SingTel AIO
the SingTel AIO Connect Services is a comprehensive business
Connect Services also delivers the operational efficiencies,
and crew welfare solution that unifies data, email, call, chat
easy manageability, industry-leading security and seamless
and web surfing in a single platform. Connecting people, teams
interoperability you demand. Integrated with traffic, data and
and information, it is feature-packed to deliver the scalability,
bandwidth management capabilities, the solution also comes
security and flexibility you have come to expect from SingTel.
with integrated security capabilities to ensure secured access.
and online portal make it so convenient for your crew to stay in
Using SmartPacket™ compression technology, the solution
For More Information
Global Service Desk (24hrs)
Tel:
+1800 788 0022 (Singapore)
+65 6788 0022 (International)
(Select “7” on the hotline for Satellite Services)
Fax:
+65 6483 4140
Email: [email protected]
Website: www.singtel.com/satellite
Copyright © 2011 Singapore Telecommunications Ltd (CRN: 199201624D). All rights reserved.
With SingTel AIO Connect Services, your crew will be spoilt for
provides bandwidth-efficient voice communications which
choice with the capabilities to simultaneously send secured
optimise communication costs.
and cost-effective emails, chat, SMS, read news, make voice