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EMC Syncplicity
EMC Atmos
Syncplicity
Deployment Guide
VERSION: 7.0
UPDATED: AUGUST 2016
EMC Syncplicity
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EMC Syncplicity
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Used, under license, U.S. Patent Nos. 6,473,802, 6,374,300, 8,392,563, 8,103,770, 7,831,712, 7,606,912, 7,346,695, 7,287,084 and
6,970,933
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EMC Syncplicity
Table of Contents
1
Introduction .................................................................................................................................... 5
1.1
Document Purpose ................................................................................................................. 5
1.2
Intended Audience .................................................................................................................. 5
1.3
Prerequisites ........................................................................................................................... 5
2
EMC Atmos Syncplicity Template ................................................................................................... 6
3
Solution Overview ........................................................................................................................... 7
4
3.1
Topology.................................................................................................................................. 7
3.2
LoadMaster Functionality Applied .......................................................................................... 7
Deployment Example ...................................................................................................................... 9
4.1
5
Network Environment............................................................................................................. 9
LoadMaster Configuration ............................................................................................................ 11
5.1
Enable Subnet Originating Requests Globally....................................................................... 11
5.2
Virtual Service for Syncplicity Cloud to Storage Connectors ................................................ 12
5.2.1
6
Virtual Service Settings ................................................................................................. 12
5.3
Content Rules ........................................................................................................................ 13
5.4
Virtual Service for Storage Connector to Atmos ................................................................... 14
Configuration: Summary ............................................................................................................... 15
References ............................................................................................................................................ 16
Document History ................................................................................................................................. 17
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EMC Syncplicity
Introduction
1 Introduction
Syncplicity is an enterprise sync and share solution from EMC which enables corporate users to
collaborate from anywhere while providing corporate IT with the security and control required
to comply with best practice and policy. In addition to being a service hosted by EMC, Syncplicity
can be deployed as an on-premise solution integrated with storage architectures such as EMC
Atmos.
The KEMP LoadMaster not only addresses the load balancing requirements defined by EMC, it
can add significant value in multi-tenant environments such as service providers and enterprise
deployments.
1.1
Document Purpose
This document outlines how a KEMP LoadMaster can be deployed together with EMC
Syncplicity. It also provides guidelines for the configuration of LoadMaster services.
1.2
Intended Audience
This document is intended to be used by anyone deploying a LoadMaster in conjunction with on
premise Syncplicity and by service providers deploying a multi-tenant Syncplicity service.
1.3
Prerequisites
The reader should have sufficient knowledge of networking, the LoadMaster and Syncplicity
products to implement the solution outlined.
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EMC Syncplicity
EMC Atmos Syncplicity Template
2 EMC Atmos Syncplicity Template
KEMP has developed a template containing our recommended settings for EMC Atmos
Syncplicity. This template can be installed on the LoadMaster and used when creating Virtual
Services. Using a template automatically populates the settings in the Virtual Services. This is
quicker and easier than manually configuring each Virtual Service. If needed, changes can be
made to any of the Virtual Service settings after using the template.
Download released templates from the Templates section on the KEMP documentation page:
http://kemptechnologies.com/documentation/.
For more information and steps on how to import and use templates, refer to the Virtual
Services and Templates, Feature Description
For steps on how to manually add and configure each of the Virtual Services, refer to the
LoadMaster Configuration section of this document.
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EMC Syncplicity
Solution Overview
3 Solution Overview
3.1
Topology
Syncplicity consists of a cloud-based orchestration layer connecting authenticated and
authorized clients with their storage via a customer-specific URL.
Figure 3-1: Topology
Based on the URL content, the LoadMaster infrastructure forwards the customer request to the
customer-specific Storage Connector. The Storage Connector services the customer request by
communicating with the EMC Atmos service via the LoadMaster.
While the Cloud Orchestrator is designed to deal with a single IP address (Storage Connector),
the LoadMaster enables a multi-tenant environment by selecting the client’s Storage Connector
based on the client-specific URL.
3.2
LoadMaster Functionality Applied
The LoadMaster environment enhances the Syncplicity environment in the following ways:





It load balances Storage Connector hosts
It load balances traffic on the Atmos storage cluster
It simplifies scaling of Storage Connectors
It performs Network Address Translation (NAT) of internal addresses
Acts as a single point for managing and controlling digital certificates
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EMC Syncplicity
Solution Overview

Enables multi-tenancy on a single IP address by mapping the request URL to subscriberspecific Storage Connectors
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EMC Syncplicity
Deployment Example
4 Deployment Example
To highlight the LoadMaster capabilities, the example below assumes the following:






4.1
On-Premise, Multi-Tenant service on the domain example.com
Services are provided to Customer A, Customer B and Customer C
Each customer has a pair of Storage Connectors deployed
A single certificate is used to secure communication with all customers
An EMC Atmos cluster provides a multi-tenant storage platform
For simplicity, a single LoadMaster is deployed, although in a real situation a pair of
LoadMasters would be used for resilience
Network Environment
Figure 4-1: Network Environment





The LoadMaster sits behind a NAT firewall on subnet 192.168.83.0/24. A virtual IP of
192.168.83.200 is created to service requests from the Cloud Orchestrator
The Storage Connector VMs are on subnet 172.16.10.0/24
Customer A connects via https://customera.example.com and has Storage Connector
hosts at 172.16.10.1 and 172.16.10.2
Customer B connects via https://customerb.example.com and has Storage Connector
hosts at 172.16.10.3 and 172.16.10.4
Customer C connects via https://customerc.example.com and has Storage Connector
hosts at 172.16.105 and 172.16.10.6
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EMC Syncplicity
Deployment Example


The EMC Atmos cluster is on subnet 10.1.1.0/24 with IP addresses of 10.1.1.101,
10.1.1.102, 10.1.103, 10.1.1.104, 10.1.1.105, and 10.1.1.106
The LoadMaster is configured with addresses of 10.1.1.200 and 172.16.10.200 to provide
connectivity to the Storage Connector and the EMC Atmos storage platform
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EMC Syncplicity
LoadMaster Configuration
5 LoadMaster Configuration
5.1
Enable Subnet Originating Requests Globally
It is best practice to enable the Subnet Originating Requests option globally.
In a one-armed setup (where the Virtual Service and Real Servers are on the same
network/subnet) Subnet Originating Requests is usually not needed. However, enabling Subnet
Originating Requests should not affect the routing in a one-armed setup.
In a two-armed setup where the Virtual Service is on network/subnet A, for example, and the
Real Servers are on network B - Subnet Originating Requests should be enabled on LoadMasters
with firmware version 7.1-16 and above.
When Subnet Originating Requests is enabled, the LoadMaster will route traffic so that the Real
Server will see traffic arriving from the LoadMaster interface that is in that network/subnet.
When Subnet Originating Requests is enabled globally, it is automatically enabled on all Virtual
Services. If the Subnet Originating Requests option is disabled globally, you can choose whether
or not to enable Subnet Originating Requests on a per-Virtual Service basis.
To enable Subnet Originating Requests globally, follow the steps below:
1. In the main menu of the LoadMaster WUI, go to System Configuration >
Miscellaneous Options > Network Options.
Figure 5-1: Subnet Originating Requests
2. Tick the Subnet Originating Requests check box.
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EMC Syncplicity
LoadMaster Configuration
5.2
Virtual Service for Syncplicity Cloud to Storage Connectors
For our example, a Virtual Service needs to be created on 192.168.83.200 which redirects
requests to the customer-specific Sub-Virtual Service (SubVS) based on the requestor URL. To do
this, follow the steps below in the LoadMaster Web User Interface (WUI):
1. Create a Virtual Service on the LoadMaster which responds to requests on port 443
coming from the Syncplicity Cloud.
Figure 3: Virtual Service parameters
2. Configure the Virtual Service using the recommended settings as listed in Section 5.2.1.
3. For each customer, create a SubVS and add Real Servers for their Storage Connector
servers.
Figure 4: SubVS - Basic Properties
The Storage Connection host is on port 9000.
4. Add any Real Servers, as needed.
5.2.1
Virtual Service Settings
The following, are KEMP recommended settings for a Syncplicity Virtual Service. All other
options remain as per the default configuration. However, changes can be made to any settings,
as needed based on your environment.
Section
Option
Value
Standard Options
Transparency
Persistence Method
Scheduling Method
Enabled
None
round robin
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Comment
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EMC Syncplicity
LoadMaster Configuration
Section
Option
Value
Comment
SSL Properties
SSL Acceleration
Enabled
Cipher Set
Best Practices
A wildcard certificate allows secure
connections to be established with a
request URL in the format of
*.example.com. With this approach, a
single certificate secures traffic for all
clients in a multi-tenant environment.
For further information on cipher
sets, please refer to the SSL
Accelerated Services, Feature
Description.
Real Server Check
Parameters
HTTP Method
HTTP Protocol
Real Servers
HEAD
These settings are used to define the
URL to use for checking the
availability of a Real Server.
Figure 5-2: Virtual Service Settings
5.3
Content Rules
Content rules allow traffic be redirected based on criteria, including the URL requested by the
client.
Figure 7: Content Matching Rules
In our example, the LoadMaster is configured with a content rule for each customer so requests
to the customer-specific URL are redirected to the customer-specific Storage Controller pair.
Figure 5-3: SubVSs - Adding Appropriate Rules
In the SubVS section of the Virtual Service properties page, add the appropriate content
matching rule for each customer.
For more information on content rules in general, please refer to the Content Rules, Feature
Description.
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EMC Syncplicity
LoadMaster Configuration
5.4
Virtual Service for Storage Connector to Atmos
The Storage Connector nodes communicate with the Atmos storage backend via port 80. The
Atmos storage environment consists of multiple nodes and any of which are capable of servicing
requests from Storage Connectors. EMC suggests using a round robin algorithm on a load
balancer. This results in even distribution of service requests across the Atmos nodes. The health
of the Atmos environment can be tested using PING or by requesting the /rest page from the
Atmos node.
Figure 5-4: Virtual Service
A Virtual Service should be created on the LoadMaster interface which is connected to the
particular Storage Connector subnet. This Virtual Service should accept HTTP requests on port 80
and balance them, using round robin, to the Atmos nodes (the six IP addresses on 10.1.1.0/24 in
this example).
Figure 5-5: Real Servers Section
Atmos nodes are added as Real Servers with the server check set to ICMP Ping or HTTP Protocol.
Using HTTP as the check protocol gives a view of the Atmos REST service status while PING only
checks the host network status.
Figure 5-6: Real Servers
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EMC Syncplicity
Configuration: Summary
6 Configuration: Summary
Figure 11: Virtual Services
Syncplicity clients connect via the Syncplicity orchestration cloud to the Virtual IP [1] on the
LoadMaster which is listening on port 443.
Based on the request URL, the connection [2] is forwarded to the customer’s Connection Server
pair on port 9000 [3].
The Connection Server makes a REST request on port 80 to the Atmos Virtual IP [4] which
balances the request to one of the available Atmos nodes [5].
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EMC Syncplicity
References
References
Unless otherwise specified, the following documents can be found at
http://kemptechnologies.com/documentation.
Content Rules, Feature Description
Virtual Services and Templates, Feature Description
SSL Accelerated Services, Feature Description
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EMC Syncplicity
Document History
Document History
Date
Change
Reason for Change
Version
Resp.
May 2015
Initial draft
First draft of document
1.0
KG
Oct 2015
Release updates
Updates for 7.1-30 release
3.0
LB
Dec 2015
Release updates
Updates for 7.1-32 release
4.0
LB
Jan 2016
Minor changes
Updated Copyright Notices
5.0
LB
May 2016
Release updates
Updated for 7.1-34 release
6.0
LB
Aug 2016
Minor changes
Enhancements made
7.0
LB
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