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Complex Continuing
Soins Continus Bruyère est le champion du bien-être des
Canadiennes et des Canadiens vieillissants ainsi que des
personnes nécessitant des soins continus, les aidant à
recouvrer autant que possible leur santé et leur
autonomie, et à les maintenir, par des soins novateurs
empreints de compassion, par la recherche,
l’enseignement et la défense de leurs droits.
Soins continus Bruyère offre :
Soins continus complexes
Soins palliatifs
Soins de réadaptation
Soins aux aînés
Soins de longue durée
Soins de médecine familiale
Recherche pour les soins
Soins continus Bruyère, c’est :
l’Hôpital Élisabeth-Bruyère
l’Hôpital Saint-Vincent
l’Institut de recherche Élisabeth-Bruyère
la Résidence Saint-Louis
la Résidence Élisabeth-Bruyère
le Centre de médecine familiale Bruyère
le Centre de médecine familiale Primrose
la Fondation Bruyère
www.bruyere.org
Bruyère Continuing Care is:
Élisabeth Bruyère Hospital
Saint-Vincent Hospital
Élisabeth Bruyère Research Institute
Saint-Louis Residence
Élisabeth Bruyère Residence
Bruyère Family Medicine Centre
Primrose Family Medicine Centre
Bruyère Foundation
Bruyère Continuing Care provides:
Complex Continuing Care
Palliative Care
Rehabilitation Care
Care of the Elderly
Long-Term Care
Family Medicine Care
Research for Care
Bruyère Continuing Care is the champion of well-being for aging
Canadians and those requiring Continuing Care, helping them
to become and remain as healthy and independent as possible
through innovative and compassionate care, research,
education and advocacy.
www.bruyere.org
Complex Continuing
Care
WHAT IS COMPLEX
CONTINUING CARE?
Complex Continuing Care is
a specialized program of care
for medically complex patients
who require a hospital stay;
regular on-site physician/
nursing care and assessment;
and active care management
by specialized staff.
Complex Continuing Care
aims to improve and maintain
function for patients with complex care needs, by providing
them with required services,
support and a possibility of
transition back into the community.
The interprofessional health
care team at Saint-Vincent
Hospital works closely with
patients and families to
develop an individualized
care plan. The care plan is
continuously adjusted and
evaluated as the patient’s
care requirement changes.
Our goal is to meet each
client’s physical, emotional,
social and spiritual needs,
thereby achieving an improved
quality of life. In keeping with
our mission and values, we
welcome the rich diversity
of patients referred to us,
as well as the dedicated staff,
volunteers, physicians and
students who care for them.
Complex Continuing Care at
Saint-Vincent Hospital has
three major care streams:
specialized complex care,
restorative care, supportive
care. The common admission
requirement for all three
streams is that patients are
dependent on others to
complete their activities of
daily living; specifically bed
mobility, transfers, toileting
and feeding. Each stream
also has specific admission
requirements. Patients will be
moved from stream to stream
as their care requirement
improves or changes. Once
a patient no longer needs
Complex Continuing Care,
the interprofessional team
will ensure efficient and
appropriate discharge into
the community.
SPECIALIZED
COMPLEX CARE
Patients in the specialized
complex care stream have
a progressive disease and
multiple medical conditions
that require ongoing monitoring
by an interprofessional team.
The specialized complex care
stream also includes:
• Chronic Assisted
Ventilator Care patients
who have chronic
respiratory difficulties and
require permanent
ventilator care, and
• Dialysis patients who
have chronic renal failure and require hemodialysis
or peritoneal dialysis.
RESTORATIVE CARE
Patients in the restorative care
stream:
• require an interprofessional
care plan aimed at
functional improvement over an extended period
of time, with the goal to be
discharged to another
program or to the
community; and/or
• need specialized wound
care for extensive surgical,
vascular or pressure
ulcers, with the goal to
bring the wound to a level
of care that can be
managed in the
community.
Complex Continuing Care
an appropriate and safe
environment that will meet
his/her needs.
SUPPORTIVE CARE
Patients in the supportive care
stream:
• require care provided by
an interprofessional health
care team, and
• have severe functional
impairment and require a
higher level of care than
what can be provided by
community agencies or
long-term care homes.
DISCHARGES
AND TRANSFERS
When a patient is no longer
in need of, or has completed
the treatment offered by the
program to which he/she
was admitted, the team will
assist him/her as necessary
in planning the discharge to
The interprofessional care
team will assist the patient in
arranging the care and services
that are necessary, whether
the patient is returning home
or moving to another facility.
The discharge planning
process will be completed in
a timely manner in keeping
with Bruyère Continuing Care
discharge policies and the
Ministry of Health and Longterm Care regulations where
appropriate. Patients are
responsible for their own
discharge transportation.
If an admission to an acute
care hospital is necessary, the
patient’s bed at Saint-Vincent
Hospital may be held for five
days. During this time, the
patient will not be charged
for semi-private or private
accommodation.
PATIENT
TRANSPORTATION
The hospital provides
transportation and escort
based on a patient’s clinical
care requirements. The
hospital does not cover
transportation and escort
for non-medically essential
appointments.
ROOM ACCOMODATIONS
Saint-Vincent Hospital has
336 beds and consists of ward
(three-bed), semi private
(two-bed) and private rooms.
Rooms are given on a ‘first
bed available’ policy.
If you have additional health
care insurance and wish to
request a semi private or
private room, we will provide
this accommodation to you,
if it is available. If your
preference is not available,
a request will be put into
the admissions department
and when a room becomes
available you will be
transferred (Please be
advised there may be a wait
list for semi private and private
rooms).
PARKING
There is a charge for parking
in our parking lot. Street
parking is also available.
Limited monthly and weekly
permits are available for those
who visit frequently. Please
see a parking attendant for
further information.
SMOKING
In keeping with the SmokeFree Ontario Act and the
philosophy of Bruyère
Continuing Care of promoting
a safe and healthy environment,
no smoking is permitted
indoors anywhere at SaintVincent Hospital. If patients
wish to smoke, they will be
Complex Continuing Care
assessed at admission and a
decision will be made whether
the individual may smoke
independently, with restrictions
such as supervision, or not
at all. Assistance of any kind
must be provided by visitors
– staff and volunteers will not
transport or supervise patients
for the purpose of smoking.
Smoking is prohibited in front
of all Bruyère Continuing Care
facilities and must be done
in the outdoor smoking
shelter located at SaintVincent Hospital.
PETS
Pets may be brought to visit,
but the pet owner must sign a
form to confirm that the pet’s
immunization is up-to-date
before visiting. Only cats and
dogs may visit.
SAFETY CONCERNS
Due to fire regulations and
safety, families cannot bring
electrical appliances and home
furnishings into their rooms.
TELEPHONES
AND TELEVISIONS
Bedside telephone service
and wall-mounted television
sets with basic cable are
provided for a fee. Televisions
can also be found in family
lounges.
PERSONAL BELONGINGS
Patients are advised not to
bring expensive jewellery
and valuables such as credit
cards, cheque books or cash
into their rooms. In order to
minimize loss, dentures,
glasses, and hearing aids
should be labelled.
WHAT DOES IT COST?
All patients will be assessed
for a monthly co-payment fee.
Co-payment fees will be discussed upon admission with
the Accounts Receivable and
Trust department. Patients
will be charged a preferred
accommodation rate based
on their requested
accommodation.
VISITING HOURS
SAINT-VINCENT
HOSPITAL
11:00 am to 9:00 pm,
7 days a week
For More Information
Contact:
Clinical Admissions
Coordinator
Saint-Vincent Hospital
60 Cambridge Street North
Ottawa, ON K1R 7A5
Tel.: 613-562-6262,
ext. 4063
Graphic Design and Printing:
Bruyère Continuing Care