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Publication Mail Registration No. 5383 Publication Mail Agreement No. 40063878 T H E J O U R N A L O F T H E O N TA R I O D E N TA L A S S O C I AT I O N APRIL 2015 Connect, Learn and Excel at ASM15 Toronto | May 7–9 OR AL LO PO HEA OK LY LT FO H TH BA M R Y IS GG ON OU IS ED TH R SU W P E IT OST H ER CLINICAL | Dental Management of the Stroke Patient BUSINESS | Hoping to Own Your Own Practice? MEMBERS | Fee Guide and Dental Plan Q+A CASE STUDY 12 Practice downtime has decreased. planing, our scaling and root ed m or rf pe am system. Although our te communication nt tie pa rd da ’t a stan erapy, but didn practice lacked s who needed th nt tie pa y an m We had too see the value. ISSUE SOLUTION with consistent ® system helped us l-B ra ed standardize The Crest + O implement, help to sy ea as w It of their communication. take ownership to s nt tie pa r ou d care, and engage . oral health ® ng during and less bleedi es or sc rio pe cause better is empowered be Patients showed am te e en gi hy ents. Our ime in the their appointm eatment, downt tr g in pt ce ac e oved. more patients ar e care has impr m ho d an d, se crea schedule has de RESULTS Dr. Charles Blumenfeld Hon. B.Sc., D.D.S. Dr. Charles Blumenfeld has not been compensated to appear in this ad. Find out how our programs are paying off for other practices at www.HealthyPracticeNow.ca We mean business. business Your banking should be as personalized as your patient care. Specialized banking advice for your practice. Your expert advice helps your patients stay healthy. TD Business Banking Specialists work with you to help keep your business just as healthy with banking solutions and specialized banking advice. And because we’re open earlier, open later and even on Sundays,* you can get the advice you need, on your time. Because a healthy practice deserves specialized care. Visit tdcanadatrust.com/dentists or call 1-888-679-4808 *Individual branch hours vary. 400 branches are open Sundays. ® The TD logo and other trade-marks are the property of The Toronto-Dominion Bank. Ontario Dentist is the official journal of the Ontario Dental Association, dedicated to supporting the Association’s Mission and Vision by providing members with educational information relevant to their profession and the dental practice environment in Ontario. PUBLISHER Marcus Staviss EDITOR Dr. Carlos Quiñonez APRIL 2015 Volume 92 | Number 3 ART DIRECTOR Kimberley Strange MANAGING EDITOR Julia Kuipers ASSOCIATE EDITOR Gilda Swartz CLASSIFIEDS CO-ORDINATOR Catherine Solmes ■ upfront 8 Letters Applause for Dr. Smith Dr. Laszlo Szoke 10 What You Should Know About Travel Advisories Dr. Pat Duronio EDITORIAL BOARD CHAIR Dr. David A. Walker EDITORIAL BOARD Dr. Peter Copp Dr. Yoav Finer Dr. Ian McConnachie Dr. Simone Seltzer Dr. Ingrid Sevels Cover Article/ASM Learn From the Best at the ODA’s Annual Spring Meeting Helen McDowell 14 Editorial The Truth Is Out There Dr. Carlos Quiñonez 32 16 Opinion Grey Market Dental Materials and the Duty of Care Dr. Lionel Lenkinski Corporate Laws Policy Brief: Dental Professional Corporation Laws in Canada Michael Carabash, Michael James Moeller, Nicholas Dunn, Kester Ng and Dr. Carlos Quiñonez 18 Oral Health Strategy The History Behind the OHS Dr. Deborah Saunders and Bonnie Dean 36 20 Orofacial Pain and Management: The Challenge for Dentists Interview with Dr. Barry Sessle Bonnie Dean Making a Difference The Joy is in the Journey: Order of Canada Recipient Dr. Tom Harle Bonnie Dean ISSN 0300 5275 Cover: iStockPhoto.com 4 Ontario Dentist • April 2015 At a Glance: PHIPA Resources 28 Copyright: The Ontario Dental Association. Reprint only by permission of the ODA. CONTACT US 4 New Street, Toronto, Ont. M5R 1P6 Tel: 416-922-3900 Fax: 416-922-9005 Email: [email protected] www.oda.ca 25 President’s Page Patient + General Practitioner + Specialist = Happy Ending Dr. Gerald Smith The opinions expressed in Ontario Dentist are those of the authors, and do not necessarily reflect the opinions of the ODA, Editor or Editorial Board. DISPLAY ADVERTISING INFORMATION Dovetail Communications Inc 30 East Beaver Creek Road, Suite 202 Richmond Hill, Ont. L4B 1J2 Tel: 905-886-6640 Fax: 905-886-6615 Jennifer DiIorio Gillian Thomas 905-886-6641 905-886-6641 ext. 309 ext. 308 [email protected] [email protected] PHIPA The 10th Anniversary of Ontario’s Personal Health Information Protection Act Roberta MacLean 12 DISCLAIMER Advertising must comply with the advertising standards of the ODA. The publication of an advertisment or inclusion of a polybagged item should not be construed as an endorsement of, or approval by, the ODA. 24 ■ clinical 40 Clinical and Policy Abstracts Bacteremia in Two Implant Surgery Approaches, and Choosing Between Endodontic and Implant Therapy Dr. Ingrid Sevels 42 Clinical Feature Dental Management of the Stroke Patient Dr. David Walker APRIL 2015 ODA Board of Directors Volume 92 | Number 3 President Dr. Gerald Smith Thunder Bay Look for your Oral Health Month poster polybagged with this issue. President-Elect Dr. Victor Kutcher Burlington Vice-President Dr. Jack McLister London Past President Dr. Rick Caldwell New Liskeard Dr. Raffy Chouljian Toronto East ■ business 46 Dr. Arnold Fleming Waterloo Wellington Practice Management Hoping to Own Your Own Practice? Dr. Bernie Dolansky and Bill Henderson Dr. Charles Frank Essex Dr. Kim Hansen Brockville Dr. Lesli Hapak Essex ■ members 48 ODA Continuing Education Calendar 50 Members in the Media The Natural Compassion of the Dental Community Bonnie Dean 51 53 54 55 55 Welcome to New Members 56 Fee Guides and Dental Plans Suggested Fee Guide Coding and Dental Claims/Plans Questions In Memoriam Dr. Donald Lewis Bigelow Dental Calendar ASM Class Reunion Listings Web Talk NEW: Health Advisories Section Wini Lo Community News Heritage Plaque in Recognition of Dr. John Adams Catherine Morana 59 Classified Order Form 60 Classifieds 66 Advertiser Index Dr. David Stevenson Rideau Dr. Andrew Syriopoulos Toronto East Dr. Larry Tenaschuk Halton-Peel Dr. LouAnn Visconti Timmins Dr. Arnie Weingarten North Toronto Chair of General Council Dr. Roger Howard Ottawa Mission of the Ontario Dental Association Coming in May The Royal Canadian Dental Corps Celebrates Centennial Anniversary. At the Ontario Dental Association we provide innovative and inspired leadership to deliver exceptional value by: • Promoting the highest standards of dental care and supporting our diverse membership in their pursuit of professional excellence and personal fulfillment; • Fostering a collaborative workplace environment which promotes creativity and personal growth while celebrating achievements; and • Advocating with a unified voice for accessible and sustainable optimal oral health for all Ontarians. April 2015 • Ontario Dentist 7 upfront Letters Applause for Dr. Smith This is a letter to all practising dentists in Ontario. I applaud Dr. Gerald Smith, the President of the ODA, for his stand on the dental needs of vulnerable patients (“All Dentists Need to Support Vulnerable Patients,” Ontario Dentist, January/February 2015). It is also a very sorry state of affairs that people on the Ontario Disability Support Program (ODSP) lose their benefits on reaching the age of 65. People with disabilities who required our support before that age are certainly not any better equipped physically, emotionally or financially to handle their personal health situations after age 65. They have not magically lost their disabilities, yet, suddenly, the little support that they have received, is immediately removed. Another similarly difficult situation occurs when disabled children reach the age of 18 and are no longer welcome in the office of the pedodontist who has treated them since early childhood. They have lost the only dental home that they have known. I recently saw one such patient at the Seniors Dental Clinic at St. Peter’s Hospital. She is now 21, and her parents were unable to find a dentist to treat her for the past three years. I would also like to add to Dr. Smith’s remarks in addressing the needs of the elderly. The “Grey Tsunami” is on the horizon. Every one of us deals with elderly patients on a daily basis, and how we care for them in our offices is an important part of our professionalism. It’s important to arrange the physical set-up of our offices to be comfortable and 8 Ontario Dentist • April 2015 Photo courtesy Dr. Laszlo Szoke safe for all our patients, but we have to be aware that the eyesight, hearing and reflexes of elderly adults may be diminished and that we must be prepared to give them assistance, if necessary. It’s incumbent upon us to treat with respect the people who have made our personal and professional lives so rewarding over the past many years, (and for some of us, many decades). The cities of Toronto and Hamilton, as well as other communities, have guidelines for accessibility, regarding the physical aspects of our offices. We must also deal with our patients who can no longer come out of their homes to see us. These people have been our patients for many years, and deserve our treatment skills if they can no longer come to our office. It is our duty to make treatment available at a reasonable cost, where these patients live. A small percentage of our patients live in nursing homes, and may receive care from a nursinghome based practice. But our patients would still be grateful to see their own dentists. We should have a network of dentists willing to visit those patients who are not served. One suggestion would be that local component societies could have equipment to lend to dentists to visit these patients. Portable units are readily available, some so small that they can fit into a carry-on bag. A simple armamentarium, good lighting and a strong suction are really all that is needed for most simple extractions. We need more facilities like Sunnybrook in Toronto and St. Peter’s in Hamilton, where more advanced equipment is available to transfer wheelchair-bound patients to the dental chair, or a wheelchair tilt, so that patients can stay in their own wheelchair. Our patients need the availability of general anesthesia, or deep sedation, either in hospitals or private clinics. The only dental department in the Hamilton hospital system was closed many years ago. We need to prepare for all these patients in many different ways. We need to communicate among ourselves better, and have readily available public lists of the facilities that are geared to the care of the elderly. In Hamilton, we receive calls regularly continued page 10 FINANCIAL PL ANNING For a Dentist. By a Dentist. The Wyndham Group of Raymond James welcomes Dr. Wilson Chen to the Team 8 '$-,*5./ "1(0(,&#$,1(01(,,1 /(- to hold the Certified Financial Planning and Financial Management Advisor designations 8 5$ /0-%$,02/(,&#$,1(010 ,#1'$(/ families reach their financial goals 8 2(*1 ,#+ , &$# . 1($,1"$,1$/$# family practice for over 20 years Helping Dentists Achieve More Since 1999, the Wyndham Group of Raymond James has been a leader in Financial Planning and Wealth Management for the Dental Professional. www.thewyndhamgroup.ca Dr. Wilson Chen DDS, CFP, FMA Rob Pollard CIM, FCSI Certified Financial Planner, Dentist 416.777.7185 | [email protected] Senior Vice President, Portfolio Manager 416.777.7027 | [email protected] Raymond James Ltd. Member-Canadian Investor Protection Fund Letters from people searching for seniors’ dental care from Simcoe to Mississauga. We need to be more available, more visible. The ODA website could have a referral system for the dental care of the elderly. In the U.S., there is a call for a geriatric dentistry specialty, and some patients would benefit greatly from this resource. However, the vast majority of patients would be best served by their own dentist, first and foremost, then by those dentists with a special interest in the care of the elderly and then as a final step, would the services of a specialist be indicated. My last suggestion is to support the Special Care Dentistry Association. It is headquartered in Chicago, but about 10 percent of the members are Canadian. Together we can improve the dental health of all the vulnerable patients in Ontario. Dr. Laszlo Szoke Private Practitioner and Director of the James Morreale Seniors Dental Clinic, St. Peter’s Hospital, Hamilton, Ont. MORE TTHAN HAN N JU JUST UST T SERVICE M TM T MJ S Our 20+ years in providing tax and accounting services to dentists vice has enabled us to acquire collective experience to better ser service your needs while allowing you to focus on growing your practice. To complement this, we work with a network of professional advisor advisorss including lawyers, investment advisors & bankers dedicated to the health care industry. Visit V isit us u at ASM Boo Booth#541 th#5 541 for GIVE-AWAYS!! GIVE-AWAYS!! lude: s innclu ive–away rofessioonal serviicces Giv . p Raffle for niiccs tto name a few o r ct l le &e e show!! th See you at Call us @ 905-707-9680 Pierre x 363 Marco x 365 10 Ontario Dentist • April 2015 Travel Advice About Travel Advisories Recently the Globe and Mail published an article in the travel section that I feel was irresponsible, given the realities of international travel. The article was about a great vacation on the island of Roatan, Honduras, and the writer happened to mention that the Department of Foreign Affairs had a travel advisory about travel to Honduras. What the writer failed to add was that most travel insurance plans will not cover you if you travel to a country that has a Canadian government travel advisory. Considering that dentists travel to developing countries to do volunteer work, I think this is a critical issue. I have been volunteering in Paraguay and I always check the government website before I leave. As with most travel insurance plans, my contract states that I am not covered if there’s a travel advisory. I want to emphasize that my contract (I read it carefully) does not provide any exceptions. It doesn’t matter that the advisory may be about a dangerous level of crime. If, while I am in the country, I have a heart attack, I will not covered because of the travel advisory. If volunteers are depending on their insurance to evacuate them back to Canada in case of a sudden illness or injury, they may be out of luck. If you don’t have a copy of your travel insurance contract, ask for one from your insurance provider. Then read it carefully. Dr. Pat Duronio Lion’s Head, Ont. Need help? Wondering where to start? call 1-800-268-5211 toll free – any time The Members’ Assistance Program (MAP) is a confidential counselling service that helps dental professionals manage issues that could affect their physical, emotional or financial well-being. It’s also a referral and information service — including information on parenting and eldercare issues. For information on wellness support go to www.oda.ca/member/supportservices Members’ Assistance Program from CDSPI is a professional helpline supported by the Ontario Dental Association, for the dental team and their families. You do not have to be an ODA member or have products through CDSPI to use this service. How am I doing compared to my Colleagues? The $6 Million Dentist by Mark McNulty An Exploration into Dentists’ Retirement in Canada experienced through 30 years of LIVE financial data Module 1 digital preview is NOW available to download at 6milliondentist.com—promotion code: mcnulty2015 Purchase inquiries, please contact : [email protected] A new book by Mark McNulty Á ¾ À ¿ The $6 Million Dentist the the $6million $6million dentist dentist Module 1 PREVIEW Successful Succession in 7 Modules by Mark McNulty M c Nu l t y G r o u p H o l l i s We a l t h upfront President’s Page Gerald Smith DDS Patient + General Practitioner + Specialist = Happy Ending As professionals, or more importantly as health-care professionals and doctors, we put the needs of our patients ahead of our own. It could be said we have a fiduciary-like responsibility: a duty of care, an ethical duty and a duty of loyalty to our patients in much the same way directors do to the organizations they represent. We are held accountable. Dentists continue to enjoy self-regulation in the province of Ontario because our Regulatory Body does the same in fulfilling its responsibility and mandate to protect the public — our patients. Often a general practitioner becomes a “jack of all trades” when it comes to treating patients, but certainly GPs are not the “master of all.” This brings me to the point of this President’s Page: the importance of specialist colleagues. Specialists are an integral part of a dental team and a necessary part of the profession who work in conjunction with GPs to provide optimal oral health for patients. Unfortunately, there are instances when GPs feel the need to do everything within the scope of their practice, or worse, feel fully capable of treating all cases in every discipline in dentistry — the perceived “master of all.” There are times when GPs’ clinical experiences or their continuing education (a few short courses) provide them with a false sense of confidence. Standards of practice exist. We must remember that we are all held to a standard of care that would be equivalent to the treatment results available, or the best outcome that could be expected, relative to our peers, in the geographical area in which we practice. To put it another way, I believe that, if general practitioners are going to provide any treatment, especially for the more challenging and/or risky cases, treatment outcomes should be clinically acceptable and more or less equal to those of a local specialist, if one exists. This standard becomes even more important should something not go as well as planned, or should a complaint arise. One must take into account all of the potential risk factors that may complicate treatment and adversely affect the outcome. If risk factors exist that may compromise the success rate that a GP cannot predictably overcome — refer. It is in the best interest of the patient — and the GP as well. As my friend, Dr. 12 Ontario Dentist • April 2015 Karam Ashoo, stated in a CE course he presented, “A good outcome is the holy grail of all dental procedures.” Our responsibility as dentists is to do all that we can to ensure a good outcome for our patients, who have entrusted us with caring for their oral health. Patients must leave your office better off than when they arrived. Specialists are available to support GPs in daily practice; they are not just there to bail out GPs or deal with problem patients. It’s best if GPs know their limitations and identify those cases that are likely beyond their level of expertise and therefore best served by the appropriate specialist. We could all ask ourselves: Who would I want working on me if I had similar treatment requirements? What is in the best interest of my patient? What is the most suitable course of action that will result in a happy ending? GPs are the primary treatment co-ordinators and hence the “responsible dentists.” If you are a GP, assist and guide your patients through the treatment process, from your office, to the specialist’s office and back again, until the treatment is successfully completed. Know the credentials of your specialists and understand their referral process. Clearly convey your general expectations in the relationship and the specific expectations with each case. Good communication and collaboration between GPs and specialists is imperative to maintain continuity and quality of patient care. Communication is a dialogue that goes both ways between the referring GP and specialist, with the patient kept well informed throughout. This will ensure a good outcome for everyone involved: GP, specialist and, above all, patients. Dr. Gerald Smith maintains a general dentistry practice in Thunder Bay, Ont. He may be reached at [email protected]. Are you a GP looking for specialists in your area? A great starting place is the ODA Member Directory (a member-only benefit), which lists ODA member specialists according to geographical location. The ODA Member Directory is available on the ODA website, at www.oda.ca/member. Sensodyne Repair & Protect ® Powered by NovaMin® Patented calcium and phosphate delivery technology Sensodyne Repair & Protect is the first daily toothpaste to contain NovaMin® plus fluoride, a unique technology proven to help repair exposed dentin.1 J Delivers calcium and phosphate into the saliva1–3 to form a reparative hydroxyapatite-like layer over exposed dentin and within dentin tubules.2–11 Repairing exposed dentin NovaMin® builds a reparative hydroxyapatite-like layer over exposed dentin and within the tubules2–11 that: J Starts building from first use1 J Is up to 50% harder than natural dentin12 J Provides continual protection from dentin hypersensitivity with twice-daily brushing13–15 Building a hydroxyapatite-like layer over exposed dentin and within dentin tubules2,8–11 Protecting patients from the pain of future sensitivity The reparative hydroxyapatite-like layer firmly binds to collagen in dentin.1,16 In vitro studies have shown it is: J Built up over 5 days1 J Resistant to toothbrush abrasion1 J Resistant to chemical challenges, such as consuming acidic food and drinks1,8,12,17 5 µm Fluoridated hydroxyapatite-like layer within the tubules at the surface Fluoridated hydroxyapatite-like layer over exposed dentin In vitro cross-section SEM image of hydroxyapatite-like layer formed by supersaturated NovaMin® solution in artificial saliva after 5 days (no brushing).10 Adapted from Earl J, et al.10 TM /® or licensee GlaxoSmithKline Consumer Healthcare Inc. Mississauga, Ontario L5N 6L4 ©2015 GlaxoSmithKline Think beyond pain relief 1. Earl J, et al. J Clin Dent. 2011;22(Spec Iss):68–73. 2. LaTorre G, et al. J Clin Dent. 2010;21(Spec Iss):72–76. 3. Edgar WM. Br Dent J. 1992;172(8):305–312. 4. Arcos D, et al. A J Biomed Mater Res. 2003;65:344–351. 5. Greenspan DC. J Clin Dent. 2010;21(Spec Iss):61–65. 6. Lacruz RS, et al. Calcif Tissue Int. 2010;86:91–103. 7. De Aza PN, et al. Mat Sci: Mat in Med. 1996;399–402. 8. Burwell A, et al. J Clin Dent. 2010;21(Spec Iss):66–71. 9. West NX, et al. J Clin Dent. 2011;22(Spec Iss):82–89. 10. Earl J, et al. J Clin Dent. 2011;22(Spec Iss):62–67. 11. Efflandt SE, et al. J Mater Sci Mater Med. 2002;26(6):557–565. 12. Parkinson C, et al. J Clin Dent. 2011;22(Spec Iss):74–81. 13. Du MQ, et al. Am J Dent. 2008;21(4):210−214. 14. Pradeep AR, et al. J Periodontol. 2010;81(8):1167−1113. 15. Salian S, et al. J Clin Dent. 2010;21(3):82−7. 16. Zhong JP, et al. The kinetics of bioactive ceramics part VII: Binding of collagen to hydroxyapatite and bioactive glass. In Bioceramics 7, (eds) OH Andersson, R-P Happonen, A Yli-Urpo, Butterworth-Heinemann, London, pp61–66. 17. Wang Z, et al. J Dent. 2010;38:400−410. Prepared December 2011, Z-11-518. upfront Editorial Carlos Quiñonez DMD MSc PhD FRCD(C) The Truth is Out There I was recently watching The X-Files; you might remember it, the ’90s TV show where FBI agents Fox Mulder and Dana Scully investigate strange and unexplainable phenomenon. As the story goes, Scully consistently questions Mulder’s commitment to believing the incredible, and in one episode, Mulder quips: “This is the essence of science, you ask an impertinent question, and you’re on your way to a pertinent answer.” Hold on to this thought. Now let’s turn to another X-File, my PhD. At the end of my doctoral studies, I experienced what many new academics fear: the idea that I would never come up with any new research questions — at least not any good ones. To pose clear, answerable and interesting research questions is actually a difficult thing and constitutes one of the most creative aspects of the research enterprise. One of my collaborators at the time suggested that, as a matter of practice, I should be in contact with the editors of leading journals to ask what areas they think we need to research. He said that editors have a good sense of what we don’t know and what we need to know. Similarly, as an academic, I am often asked what there is left to learn about oral diseases, dental treatments, access to care, etc., that we don’t already know. Surprisingly, I have found there is quite a lot. So what follows are “impertinent questions” that are currently guiding us “on our way to pertinent answers.” What is oral disease? It might surprise you that we don’t necessarily have a clear answer to this question. Sure, caries is an outcome of fermentable foodstuffs sitting on teeth, which bacteria eat, creating acid that demineralizes enamel. We also now know that periodontal disease is partly an outcome of the body’s immune response to bacteria. That said, we are in the early stages of learning how inflammation, stress, gene-environment interactions and the oral microbiome (the totality of the microbial ecological community), determine oral health and disease. It may be that caries has an immunological component, and that periodontal disease severity has more to do with the body’s response to stress than with bacterial loads, and that both diseases are more likely determined by socio-economic status than foodstuffs on our teeth. 14 Ontario Dentist • April 2015 Why is oral health different? This is a common question when trying to figure out the role of oral health in systemic health, and when thinking about health policy responses to oral diseases. Some say that oral health is different because “it won’t kill you.” Really? I challenge that assumption. Indeed, we know of unique pathological situations where oral infections ultimately do kill, but we are now learning that oral disease might represent a slow, chronic burden on the body that accumulates over time, and which influences the burden of systemic health conditions. We are exploring the links between oral health and cardiovascular disease, diabetes, cognitive decline, and preterm and low-birth-weight infants, among others. Interestingly, whether oral disease is a causal agent may not even matter. What matters is what burden poor oral health places on the body in terms of determining morbidity and morality outcomes in these systemic diseases and conditions. Do we have evidence for what we do? This might surprise you, but in the health policy world, I’ve heard dentistry referred to as an “evidence-free zone.” This is unfair. We do have evidence for the procedures we undertake daily, such as fluoride therapies, sealants and implant supported dentures; yet we do lack evidence on the therapeutic benefit and appropriateness of other treatments, including polishing, scaling in children and third-molar extractions. Moreover, we know little about the longevity and cost-effectiveness of much of our care. Indeed, this has partly driven the American Dental Association to establish the Dental Quality Alliance (DQA), which aims to develop performance measures for oral health care. Essentially, the DQA is trying to figure out what works and what doesn’t in dentistry. What does this all mean? To me, the above points to the fact that we still have a lot to learn about the major diseases and conditions that we treat — and that is a great thing. Think about it, maybe one day we will treat oral diseases medically as opposed to surgically. As one of my colleagues once told me, maybe we’ll be treating caries and periodontal disease with pills and growing teeth in petri dishes. Editorial Importantly, the above also tells me that there are policy drivers pushing us to rationalize what we do and how we do it, especially as private and public funders become more stringent about their investments. Ultimately, we are being asked to provide evidence for how best to organize and deliver dental care such that we achieve the greatest health, social and professional outcomes. I believe we’re up to the task. Your dental practice may not be meeting the minimum requirements under the Occupational Health and Safety Act. Are you one of them? Safety Compliance for Dental Practices Dr. Carlos Quiñonez is the Editor of Ontario Dentist. He may be reached at 416-979-4908 ext. 4491 or at [email protected]. T: 416.283.7233 TF: 1.855.260.7233 Need help? Wondering where to start? call 1-800-268-5211 toll free – any time The Members’ Assistance Program (MAP) is a confidential counselling service that helps dental professionals manage issues that could affect their physical, emotional or financial well-being. It’s also a referral and information service — including information on parenting and eldercare issues. dentalpracticesafety.com [email protected] CERTIFIED HEALTHAND SAFETY CONSULTANTS ODA Extended Health Care Insurance – a safety net should the unthinkable happen Whether you’re a practice owner, an associate, new grad or retired, odA extended Health Care insurance should be part of your overall financial protection plan. designed for odA dentists, it provides the best combination of features, cost and value on the market. For information on wellness support go to oda.ca/member/ supportservices Members’ Assistance Program from CDSPI is a professional helpline supported by the Ontario Dental Association, for the dental team and their families. You do not have to be an ODA member or have products through CDSPI to use this service. ConTACT us TodAy For More InForMATIon: Call 416-922-4162 ext. 3368 if you’re in the Toronto area, or call toll free at 1-866-739-8099 ext. 3368 or email us at [email protected]. April 2015 • Ontario Dentist 15 upfront Opinion Lionel Lenkinski DDS Cert Endo Grey Market Dental Materials and the Duty of Care As professionals, we are often judged by how we meet our “standard of care.” This may be defined by the specific standard of conduct that is imposed by law or regulation upon an individual, which, if violated, could result in liability or regulatory action of some sort or another. Often, this is an argument between experts in courts and/or regulatory proceedings. Yet there is another element to consider, regarding the “duty of care”. The duty of care is the legal obligation to maintain a certain standard. Why does this matter? There is an emerging issue that can place you right into the middle of these legal issues, the use of grey market dental materials. When we perform dental procedures, whether they are restorations, endodontic treatment, or implants, where materials are placed into the oral cavity, we have a professional obligation to ensure the correct use and authenticity of these materials, and that they have been cleared for use in Canada. What is the issue? We often receive flyers in our mail from third-party resellers of dental supplies and materials, and there are often “perceived” price advantages to buying these items. With the costs of running a dental practice increasing rapidly, we are all looking for ways to lower our expenses — and saving on materials is tempting. However, what appears to be a bargain may be trouble instead. • These materials may have been imported from elsewhere and may not have been approved by Health Canada for use. • They may not be of the same quality as those intended for the Canadian market. • The expiration date may be inaccurate. • While these materials may have the same trademark as known brands, the composition may vary and the handling characteristics can be different, as they may have been produced for use in another country. Our regulatory framework is such that not only must the company that produces the goods be approved by Health Canada, but also so must the distributors. In Canada, all dental goods fall under the auspices of the Medical Devices 16 Ontario Dentist • April 2015 Regulations controlled by Health Canada. This level of scrutiny assures the public that all devices are traceable from the time of manufacture until their use in the oral cavity. This means there is a great deal of scrutiny that goes into the approval of all dental materials, and into who can distribute them, in order to ensure public safety. In the event that a widespread problem occurs with a material or device, Health Canada issues a recall to distributors and end users. There have been recalls of materials, devices and drugs that not only have affected us as practitioners, but also as patients and consumers. These events become front page news very quickly. Aside from the bad press, you place yourself at risk should you use unregulated or unapproved materials in patient care. This points back to the “duty of care.” Our duty of care is clear and, in the most basic definition, is to above all do no harm. Harm may result from using materials not intended or approved for use in Canada. Why take this risk? If you knowingly violate this and an untoward outcome results, you may have two masters to answer to, the regulators and the civil courts. You can find the information necessary to identify both approved manufacturers and distributors on the links to the Health Canada website, listed below. Using approved materials is cheap insurance for practising safely. Information is available from the following two links on Health Canada’s website. • To find approved manufacturers, visit www.hc-sc.gc.ca/ and search for MDALL • To find authorized distributors, visit www.hc-sc.gc.ca/ and search for Establishment licences compliance Dr. Lionel Lenkinski is the Executive Director and Program Manager of the Canadian Dental Protective Association, a mutual defence organization representing Canadian dentists in regulatory matters. He also maintains a private practice in Toronto in the specialty of endodontics. Dr. Lenkinski may be contacted at [email protected]. 68.635% (w/w) Sodium Perborate upfront Oral Health Strategy Deborah Saunders BSc DMD Bonnie Dean The Oral Health Strategy: Bridging Medicine With Dentistry The history behind the strategy. The Oral Health Strategy (OHS) came into existence in mid-2003. Originally called The Value Project, the initial objective was to identify what “value” dentists can offer their patients. The Value Project was presented to General Council by Dr. Rick Caldwell in November 2002. Research was conducted to better understand the public’s opinions and attitudes towards dentists, oral health care and the services provided to them by dentists. Based on that research, the ODA developed the Oral Health Strategy. The OHS was designed to build awareness of the many associations between oral health and the overall health of patients, and of the key role that dentists can play as their patients’ oral health-care specialists. The intention was to convey a more accurate perception of dentists as overall health-care providers, and to help patients see their dentist as part of their primary health-care team. The ODA wanted to promote themes for Oral Health Month (OHM) that will connect good oral health to good overall health. To guide the development of the OHS, the ODA established an advisory panel to provide clinical expertise to ODA staff to develop communications materials and educational programs for members and the public. 18 Ontario Dentist • April 2015 The first OHS campaign was launched in June 2003 and focused on oral cancer awareness. The topic continued to be part of the focus in the 2004 and 2005 OHS campaigns; materials were designed for members to use to “prompt your patients to ask you questions about their health” and “to enhance your value with your patients by giving them the personalized information they need but do not have and are unlikely to get anywhere else.” The ongoing oral cancer awareness campaign was augmented by a successful advertising campaign featuring the tagline, “Oral cancer isn’t this easy to spot … ask your dentist” with a flashing red light placed on an extended tongue (left). This image was plastered everywhere, from billboards to buttons all across the province. Other OHS campaigns through the years emphasized the role dentists play in multidisciplinary approaches to conditions that affect oral and overall health, such as: drugs and dentistry (with the focus on the use of oral and IV bisphosphonate medications and their impact on oral health); tobacco use (clinical interventions); sleep disorders; and sexually transmitted diseases. In 2013, the panel was made into a committee — the Oral Health Strategy Advisory Committee. While the title may have changed, the members who serve on the OHS committee continue to share our knowledge as dentists with our colleagues in other healthcare professions — ultimately providing enhanced comprehensive overall care to our patients. Dr. Deborah Saunders is the Chair of the Oral Health Strategy Advisory Panel. Bonnie Dean is the ODA’s Communications Specialist and provides staff support to the OHS. Bonnie may be contacted at [email protected]. Oral Health Strategy Orofacial Pain and Management: The Challenge for Dentists Chronic pain of the face, mouth and jaws can be treated, but the hard part is identifying the cause. Bonnie Dean Dentists are accustomed to treating patients who have pain in the face, mouth and jaws; a large percentage of this type of pain is odontogenic in nature.1 However, some patients experience persistent orofacial pain without having an obvious dental problem. Some of the most common pain conditions in the body occur in the orofacial region and many are chronic (i.e. lasting more than three months). These can range from the more common temporomandibular disorders (TMD) and burning mouth to lessfrequent disorders such as trigeminal neuralgia and “atypical” odontalgia.2 These chronic pains represent a challenge to dentists: since these conditions may present symptoms similar to a toothache, the cause can be difficult, at first, to identify. Some patients may undergo unnecessary and irreversible dental treatments (e.g. root canals or extractions) before the true cause of their pain is correctly identified. One reason why the diagnosis and treatment of non-dental orofacial pain is so challenging is the inadequate education most dentists receive regarding pain in general. Dr. Barry Sessle is a Professor in the Faculty of Dentistry as well as the Canada Research Chair in Craniofacial Pain and Sensorimotor Function at the University of Toronto. In a 2009 article in the JCDA, “Why Are the Diagnosis and Management of Orofacial Pain So Challenging,” Dr. Sessle notes that the topic of pain is given little attention in the curriculum of most dental schools in North America (an omission that applies to other health professional programs as well). This limitation is problematic because most chronic pain represents a diagnostic or management challenge due to its complexity and multidimensionality. Managing a patient with chronic orofacial pain requires a clinician who understands and appreciates the biopsychosocial basis of pain; without a grounded understanding of this, chronic pain is often misdiagnosed, undertreated or not treated appropriately. 20 Ontario Dentist • April 2015 Dr. Sessle believes that dental schools should offer adequate and appropriate coverage on the topic of pain in their DDS/DMD curriculum and he recommends that more continuing education courses be offered to enhance the knowledge that general practitioner dentists have about the complexity of orofacial pain. This recommendation is one of the reasons why the 2015 Oral Health Strategy is focusing on orofacial pain and management and will offer a comprehensive symposium on the topic for ODA members at this year’s Annual Spring Meeting. (For more details on the OHS and the 2015 symposium, see sidebar page 22.) In light of the upcoming ASM symposium, I asked Dr. Sessle about recent advances in pain research, whether the gap between knowledge and practice has lessened, and how dentists can enhance their understanding of the pain their patients may be experiencing. In your JCDA article, you discuss the challenges of diagnosing and managing orofacial pain. That was in 2009; have things changed at all since then? Five years is probably too short a time to expect major changes, given the number of challenges and factors influencing them. Nonetheless, several positive steps have been taken to raise awareness among the public, policy makers and clinicians about pain (including orofacial pain): the designation of October 2013 to October 2014 as the Global Year Against Orofacial Pain by the International Association for the Study of Pain (IASP); the establishment of a National Pain Strategy by the Canadian Pain Society to foster pain awareness, management, education and research here in Canada; a published report from the Institute of Medicine in the United States, which has drawn attention to the “pain epidemic” and its socioeconomic impact; and other publications drawing attention to these topics. Some dental schools in Canada are now also placing greater emphasis in their curricula on pain. Another recent initiative in Canada has been the establishment of an Orofacial Pain Oral Health Strategy Team which, at its first workshop (co-sponsored with the Network for Canadian Oral Health Research and the Canadian Institutes for Health Research), identified new directions for improving diagnosis and management of chronic orofacial pain states, as well as several opportunities for collaborative orofacial pain research and education.3,4 What would explain the considerable gaps in knowledge and management of pain? Does the cause rest solely on dentists or are other factors involved, i.e. public awareness? Yes, public awareness, or rather lack of it, has been a factor, as I pointed out in my 2009 article. However, steps have been taken to address this as I mentioned above. Certainly the limited education that the vast majority of dentists have received in the past as dental students is a major reason, but it is also important to appreciate that pain, especially when it has become chronic, is very complex and may be associated with comorbid conditions including those affecting the emotional and psychological state of the chronic pain patient. These features can make it inherently difficult for a clinician to diagnose and appropriately manage the patient, irrespective of the specific expertise of the clinician, and often require the involvement of an interdisciplinary health-care team. Also adding to the difficulty is the uncertainty surrounding the causes and processes underlying most chronic pain states, although the increased research focus on pain over the past four decades has seen many insights gained as to the etiology and pathogenesis of chronic pain states, including those in the orofacial region. Some of these have occurred in just the past six years or so. What types of insights have come from the recent advances in pain research and management? These advances have recently been outlined in a book that I have just edited.5 For example, there have been discoveries from animal models of non-neural as well as neural processes in orofacial tissues and in the brain that are involved in acute and chronic orofacial pain states, as well as the introduction of new approaches to help with the diagnosis or management of these pain states through the application of recently developed techniques (e.g. brain imaging; quantitative sensory testing; and novel analgesic drugs). A few dentists have told me that they see more patients being referred to them by their physicians for orofacial pain. Are you aware of an increase in these types of referrals? How large of a problem do you see this becoming, given your assertion that dentists aren’t adequately educated or knowledgeable about pain? I am not aware of any clear evidence of a general trend along these lines, but if it is occurring, maybe it is not a problem, in the sense that it could be related to the success of the steps that I mentioned earlier to raise pain awareness amongst clinicians, including physicians. It becomes a problem if the dental clinician does not have the knowledge base and expertise to deal effectively with the orofacial pain condition of the patients who are being referred. continued page 22 April 2015 • Ontario Dentist 21 Oral Health Strategy What can practising dentists do to enhance their knowledge on pain? There are a number of resources that dental clinicians can access. These include: participating in continuing education courses on pain that are provided by academic institutions, licensing bodies and professional and scientific organizations such as the Canadian Pain Society (a national chapter of IASP), the Academy of Orofacial Pain, and the Academy of Craniofacial Pain; becoming a member of one or more of these organizations and accessing their online resources and attending their annual meetings; attending pain-related sessions that are often provided by the ODA, Canadian Dental Association and dental-specialty meetings; reading some of the many review articles and clinical and research papers that are published each year in several journals that focus on pain, including the one with a specific orofacial pain focus (the Journal of Oral & Facial Pain and Headache); and reading recently published books that have this focus and provide up-to-date information on orofacial pain topics. References 1. Scully, C. (2008). Oral and Maxillofacial Medicine: The Basis of Diagnosis and Treatment (2nd ed.). Edinburgh: Churchill Livingstone. Pp. 98, 99,104,107,159–162. 2. Sessle, B. J. “Why Are the Diagnosis and Management of Orofacial Pain So Challenging”, J Can Dent Assoc 2009:75:4, p. 275. 3. Lavigne, G. J. and Sessle, B.J. “Canadian Orofacial Pain Team Workshop Report on Global Year Against Orofacial Pain.” Pain Res Manag, 2015:20:1. 4. Cairns, B.E., Kolta, A., Whitney, E., Craig, K., Rei, N. Lam, D.K., Lynch, M, Sessle, B., Lavigne G. “The Use of Opioid Analgesics in the Management of Acute and Chronic Orofacial Pain in Canada: The Need for Further Research.” J Can Dent Assoc. 2014:80:e49. 5. Sessle, B. J. (Editor), Orofacial pain: Recent Advances in Assessment, Management and Understanding of Mechanisms, IASP Press, Washington, D.C., 2014 The ODA Oral Health Strategy Advisory Committee Presents the Orofacial Pain and Management Symposium At the 2015 Annual Spring Meeting This unique and comprehensive program of four lectures and a hands-on workshop will break down the multidimensional nature of non-odontogenic orofacial pain and provide an understandable and applicable approach for the general-practitioner dentist. Our roster of expert speakers reflects the multidisciplinary nature of orofacial pain management. Lectures and Workshop* Speakers • Proven and Unproven Therapies: A Review of the Literature • Dr. Allan Gordon, Director of the Wasser Pain Management Centre, Mount Sinai • Musculoskeletal Functional Disorders: Recap Your Knowledge • Causes of Orofacial and Oral Mucosal Pain: Local and Systemic Disorder • Causes of Orofacial Pain: Neurologic and Vascular Disorders • Workshop: Orofacial Pain and Neuromodulators: Botulinum Toxin in the Management of Cervical and Maxillofacial Conditions • Dr. Brian Freund, Oral & Maxillofacial Surgeon • Dr. Miriam Grushka, Certified Specialist in Oral Medicine • Dr. Edward Kassel, Neuroradiologist • Dr. David Lam, Head and Assistant Professor, Oral & Maxillofacial Surgery, University of Toronto • Dr. David Psutka, Oral & Maxillofacial Surgeon • Dr. Tanya Rouleau, Dental Oncologist • Dr. Marvin Schwartz, Chief of the Division of Oral and Maxillofacial Surgery, Rouge Valley Health Complex *The workshop is a ticketed event and is limited to 35 attendees. Please note that attendance at all four lectures are prerequisites for the workshop. All lectures are Category 2 courses. For details and registration information on the Symposium, please refer to the ASM15 Preliminary Program or visit the ASM website at www.oda.ca/asm. 22 Ontario Dentist • April 2015 Oral Health Strategy: Bridging Dentistry with Medicine upfront PHIPA Roberta MacLean 10th Anniversary of Ontario’s Personal Health Information Protection Act This year marks the 10th anniversary of Ontario’s Personal Health Information Protection Act (PHIPA). PHIPA has been recognized across Canada as a benchmark for health policy legislation. Despite this, breaches still occur and unauthorized access to patient’s personal health information appears to be a continuing problem in Ontario’s health care sector.1 In the past few months, news reports have highlighted Ontario hospital staff misusing confidential patient records and snooping into hundreds of patient files. Even though these PHIPA breaches did not occur in a dental setting, they could have. As a dentist, it is important that you build a culture of privacy in your office. Dentists need to take steps to ensure that privacy policies, procedures, training and awareness are in place. The Information and Privacy Commissioner of Ontario explains that: “Unauthorized access to personal health information may cause harm to individuals and irreparably damage the trust relationship between custodians and the individuals to whom they provide health care.” Further: “It is important that custodians and their agents recognize that the issue of authorized access to personal health information, regardless of motive, is significant and must be taken seriously.” In addition to causing harm to individuals and damaging the trust relationship, unauthorized access can also lead to disciplinary proceedings, privacy investigations and orders, prosecutions for offences under PHIPA, and lawsuits.2 It is important to note that PHIPA breaches do not always take place on a large scale; everyday breaches commonly occur. Consider the following scenarios: • You need to consult with one of your patient’s physicians. You take the call at reception, feet away from the waiting room which is filled with patients. You state the patient’s name and proceed to speak about her condition. This patient’s personal health information has now been inadvertently shared with numerous unauthorized individuals who have overheard the conversation. • It is a busy day at the office. One of your patients is accompanied into an operatory and asked to take a seat. Your staff did not switch over the viewing screen in time, and the patient can easily view the X-rays and personal health information of the previous patient. • Your receptionist provides a print-out to one of your patients with the date and time of his next appointment. However, in addition to the appointment information, the upcoming appointment of his adult daughter is also included. She has not authorized that this information be shared. A privacy breach has occurred. For additional information on this important topic, please see the ODA’s new member resource titled, “At a Glance: Ontario’s Personal Health Information Protection Act (PHIPA)” on page 25. It is also available for download from: http://www.oda.ca/member/privacy. Roberta MacLean is the ODA’s Health Policy Specialist. She may be reached at [email protected]. 24 Ontario Dentist • April 2015 1. Information and Privacy Commissioner of Ontario. January 2015. Detecting and Deterring Unauthorized Access to Personal Health Information. Available at: https://www.ipc.on.ca/images/Resources/Detect_Deter.pdf 2. Ibid. PHIPA At a Glance: Ontario’s Personal Health Information Protection Act (PHIPA) This document has been prepared to help members understand their statutory obligations under the Personal Health Information Protection Act, 2004. It is important to note that the information provided is not exhaustive; rather it is meant to highlight important actions and definitions. Ontario’s PHIPA governs the collection, use and disclosure of personal health information by health information custodians, including dentists, who practise within Ontario. The objective is to achieve a balance between ensuring that personal health information remains secure, and achieving effective health-care delivery.1,2 Health Information Custodians and Their Agents • Dentists and other health-care professionals are considered to be health information custodians (HIC).1 It is the HIC’s responsibility to adhere to legislated requirements regarding the collection, use and disclosure of personal health information and to take reasonable steps to ensure that health information is securely stored.3 • An HIC is responsible for the personal health information in their custody or control.4 They should safeguard personal health information from acts such as theft, loss and unauthorized use, through physical safeguards (lockable filing cabinets), administrative safeguards (staff training and access restrictions) and technical safeguards (encrypting of electronic or digital records).2 For additional information on safeguards, see the Information and Privacy Commissioner’s Fact Sheet on “Safeguarding Personal Health Information” (2005). • Agents are any persons who the HICs authorize to carry out services or activities on their behalf.5 Agents can include employees of the custodian. For example, in the dental profession, an agent of the dentist could be a dental assistant or dental hygienist.2 Agents have the same obligations under PHIPA as the HIC and may only collect, use, disclose, retain or dispose of personal health information in the course of their duties and within any limits imposed by the custodian.4 It is the agents’ responsibility to notify the HIC if personal health information that they have handled is stolen, lost or accessed by unauthorized persons.4 Identification of a Contact Person* • Under PHIPA, a contact person must be identified. This contact person is responsible for: – Responding to access/correction requests of a record of personal health information – Responding to inquiries about the custodian’s information practices – Receiving complaints regarding any alleged breaches of PHIPA – Ensuring overall compliance with PHIPA.5 * It is strongly recommended by the Royal College of Dental Surgeons of Ontario (RCDSO) that a dentist be the contact person within the dental practice.2 Developing a Written Statement HICs are responsible for ensuring that a written statement about information practices is available to the public.5 A sample of this type of statement is available in Appendix B of the RCDSO’s support tool, Compliance with Ontario’s Personal Health Information Protection Act. continued page 26 April 2015 • Ontario Dentist 25 PHIPA Consent Requirements • HICs’ must obtain consent from individuals for the collection, use and disclosure of their personal health information, unless PHIPA states otherwise. Express consent is explicit and direct (for example verbal or written), while implied consent is inferred from the individual’s actions/surrounding circumstances.5 When sharing personal health information among HICs (such as hospitals, physicians and laboratories, to provide health care to an individual), express consent is not required and the HIC is entitled to reply an assumed implied consent.6 Alternatively, when disclosing personal health information to a person or organization that is not a HIC (regardless of the purpose of that disclosure), implied consent is not appropriate and the HIC must obtain express consent from the individual.7 • As the HIC, you may be asked by a coroner, the police or a patient’s family member for access to that patient’s health information for reasons such as identification or criminal investigation. Provisions relevant to these types of requests are outlined in section 40 of PHIPA.8 Additionally, the RCDSO explains: “According to a regulation of the Dentistry Act, 1991, it is professional misconduct for a dentist to give information about a patient to a person other than the patient or his/her authorized representative, except with the consent of the patient or unless the dentist is required to do so by law. ‘By law’ means a court order or warrant from a coroner, judge or justice of the peace.”8 • With very limited exceptions, PHIPA provides individuals with the right to access their own records of personal health information, upon written request. HICs are encouraged, however, to provide access in response to verbal requests made by the individual and to communicate with individuals about their own records.6 Recap of Actions ➜ As an HIC, it is your responsibility to take reasonable steps to ensure that health information is securely stored. ➜ HICs should safeguard personal health information from acts such as theft, loss and unauthorized use through physical, administrative and technical safeguards. ➜ Under PHIPA, a contact person must be identified. It is strongly recommended by the RCDSO that a dentist be the contact person within the dental practice. ➜ HICs are responsible for ensuring that a written statement is available to the public on information practices. ➜ HICs must obtain the consent of individuals for the collection, use and disclosure of their personal health information, unless PHIPA states otherwise. ➜ PHIPA provides individuals with the right to access their personal health information. PHIPA versus PIPEDA ➜ In addition to PHIPA, there is also federal privacy legislation, the Personal Information Protection and Electronic Documents Act (S.C. 2000, c.5), or PIPEDA, which applies to organizations that collect, use and disclose personal information in the course of commercial activities. ➜ In 2005, PHIPA was declared to be “substantially similar” to PIPEDA.9 As a result, HICs and their agents are required to comply with PHIPA, but are exempt from the application of PIPEDA to the extent that they collect, use and disclose personal health information in Ontario. PIPEDA does continue to apply to the collection, use and disclosure of personal information by HICs outside of Ontario.9,10 Looking for past issues of Ontario Dentist? Visit the member website and click on “Ontario Dentist” in the top menu. You can search the archives for complete issues as far back as 2003. visit www.oda.ca/member 26 Ontario Dentist • April 2015 PHIPA References 1. Information and Privacy Commissioner/Ontario. 2014. PHIPA. Available at: http://www.ipc.on.ca/english/PHIPA/ 2. Royal College of Dental Surgeons of Ontario. 2012. Compliance with Ontario’s Personal Health Information Protection Act. Available at: http://www.rcdso.org/save.aspx?id=d6f5b224-2cb7-42b0-bada-52bc2df34bd8 3. Information and Privacy Commissioner/Ontario. 2005. Fact Sheet Safeguarding Personal Health Information. Available at: http://www.ipc.on.ca/images/Resources/fact-01-e.pdf 4. Personal Health Information Act, 2004. S.O 2004, Chapter 3 Schedule A. Available at: http://www.elaws.gov.on.ca/html/statutes/english/elaws_statutes_04p03_e.htm 5. Information and Privacy Commissioner/Ontario. 2005. Frequently Asked Questions: Personal Health Information Protection Act. Available at: http://www.ipc.on.ca/images/Resources/hfaq-e.pdf 6. Information and Privacy Commissioner/Ontario. September 2012. Dispelling the Myths Under the Personal Health Information Protection Act. Available at: https://www.ipc.on.ca/images/Resources/dispelling-myths-under-phipa.pdf 7. Information and Privacy Commissioner/Ontario. 2009. Circle of Care: Sharing Personal Health Information for Health-Care purposes. Available at: https://www.ipc.on.ca/images/Resources/circle-care.pdf 8. Royal College of Dental Surgeons of Ontario. 2005. Dispatch: Release of Patient Information of Deceased or Missing Patients. Available at: http://www.rcdso.org/assets/documents/dispatch/dispatch_2005_v19_no4.pdf 9. Ministry of Health and Long-Term Care. 2012. Personal Health Information and Protection Act, 2004 Declaration of PHIPA as substantially similar to PIPEDA. Available at: http://health.gov.on.ca/en/common/legislation/priv_legislation/phipa_pipeda_qa.aspx 10. Office of the Privacy Commissioner of Canada. 2013. Legal Information related to PIPEDA, Substantially Similar Provincial Legislation. Available at: https://www.priv.gc.ca/leg_c/legislation/ss_index_e.asp Additional Information Ontario Dental Association, Privacy: http://www.oda.ca/member/privacy DISCLAIMER: Prepared by the Ontario Dental Association to help members understand their obligations under Ontario’s Personal Health Information Protection Act (PHIPA). This resource provides general information and does not constitute legal advice. April 2015 • Ontario Dentist 27 upfront Cover Article | ASM Helen McDowell ODA’s Annual Spring Meeting 2015 Metro Toronto Convention Centre, South Building, May 7-9 Practices Made Perfect: Learn From the Best at ODA’s Annual Spring Meeting The Annual Spring Meeting (ASM), now in its 148th year, is the signature event of the Ontario Dental Association. It attracts more than 12,000 dental professionals annually from Ontario, as well as the rest of Canada, the United States and other countries. As our theme Connect–Learn– Excel suggests, the ASM is a place to connect with peers, colleagues, exhibitors and speakers to share best practices and to network and socialize with fellow dental professionals. Our education program features more than 90 internationally renowned speakers covering a broad range of clinical, practice management and personal development topics. Improve your dental skills and your personal life by taking the tools you’ve learned from the ASM programs and implementing them into your practice and your life. By attending the ASM, ODA member dentists have a terrific opportunity to receive 18 credits over the three days of the convention, and cover RCDSO QA Categories, including Category 1 (Core), Category 2 and Category 3 courses — all under one roof. Register today! Register online at www.oda.ca/asm-registration. 28 Ontario Dentist • April 2015 Keynote Speakers Provide Entertainment and Inspiration Ron James Craig Kielburger For our Opening Ceremonies on May 7th, we are delighted to have Ron James — considered one of Canada’s top comedians. The star of his own CBC-TV program, The Ron James Show, he cuts a wide swath through contemporary culture with his razor-sharp wit and machine-gun delivery, making him a standout among stand-up performers. On May 8th, the keynote speaker is Craig Kielburger, a social entrepreneur, New York Times best-selling author, and a captivating speaker who has inspired millions to improve their communities and the world through daily actions. Along with his brother Marc, Craig is co-founder of Free the Children, an international charity; Me to We, an innovative social enterprise; and We Day, a signature youth- Cover Article | ASM empowerment event. Through We Day, a series of inspirational stadium-sized events, Craig and Marc connect with 200,000 students from 5,000 schools every year. Speakers and performers include Price Harry, Richard Branson and Jennifer Hudson. Come and be inspired by this riveting speaker and find out how you, too, can make a difference in your community and the world. ASM Speakers Represent the Best and Brightest Minds in the Dental Industry Headlining speakers, who are not only insightful but inspirational include: • Dr. Howard Glazer What’s Hot and What’s Getting Hotter • Dr. Roger Levin Set Your Practice on Fire: Increasing Production Through Proven Business Systems Getting to “Yes” – How to Dramatically Increase Case Acceptance • Dr. Jim Grisdale The Myths and Realities of the Link Between Oral Disease and Systemic Conditions, a New Paradigm in Dental Practice. Where Do We Go From Here? The entire dental team will benefit from the knowledge, enthusiasm and energy of: • Roger Levin Set Your Practice on Fire: Increasing Production Through Proven Business Systems Getting to Yes. How to Dramatically Increase Case Acceptance • Nate Booth If Disney Ran Your Practice: Nine Things You Would Do Differently The Diamond Touch: How to Enhance All the Relationships in Your Life • Amy Morgan The Secrets to Attracting, Engaging and Retaining Loyal, Committed Patients Lead Your Team to a Winning Performance • Tim Pendergrass Dental Dynamics: An Ergonomic Approach Dentistry – Talk About a Pain in the Neck! Dentistry in Motion: Achieve Peak Performance to Maximize Productivity …and many more speakers. Crown Lengthening Workshop • Dr. Robert Lowe Creative Treatment Planning and Problem Solving: When It Doesn’t Go “By the Book” • Dr. Gary Alex Direct Posterior Composite Restorations and Adhesives: What You Really Need to Know Direct and Indirect Posterior Restorations: A Unique, Hands-on Experience …and these are just a few. ASM15 provides dental hygienists with enhanced program content from notable speakers such as: • Judy Bendit The Myths, Legends and Realities of OTC Dental Products Positioning for Life-Ergonomic Advancements in Dentistry Exhibits Floor – 75,000 Square Feet of Dental Innovation The ASM exhibits floor is always a focal point for ODA members and their dental teams. It features 600 booths representing 300 exhibiting organizations, showcasing a broad range of products and services for your dental practice and your personal and financial life. Participate in demonstrations and test-drive the latest products and services available for the dental industry. Seek advice and guidance from the experts, comparison shop, “kick the tires,” and take advantage of the valuable specials and discounts offered exclusively on the show floor. Your attendee bag will include a coupon book of show specials; pick it up onsite at the Metro Toronto Convention Centre on registration level 600. The Heart and Soul of Ultrasonics Jazz Up Your Routine With the Latest and Greatest in Hygiene Products • Cynthia Fong Straightforward Ultrasonic Debridement A Simplified Approach to Ultrasonic Instrumentation Workshop • Sherry Burns The Perfect Fit continued page 30 …and more. April 2015 • Ontario Dentist 29 Cover Article | ASM • The Relaxation Zone is always a popular exhibit with attendees. Take time out of your busy schedule for a 10minute complimentary neck-and-shoulder massage. It’s a worthwhile and relaxing activity. • Back by popular demand is the Health Check Zone presented by the Cleveland Clinic. This interactive area will include such features as blood sugar and cholesterol testing with a registered nurse. Take a lung function test and speak to a respirologist. Spend time with a cardiologist and discuss your heart health, or complete a grip test with an exercise physiologist. A health profile would not be complete without a one-on-one discussion with a registered dietitian regarding your diet and eating habits. Attendees will be able to book their appointment in advance of the show. Booking details will be communicated in future ASM newsletters. • New for ASM15 – Two complimentary cocktail receptions: one on Thursday, May 7 and one on Friday, May 8, from 4:30 to 5:30 p.m. Make plans to meet with peers and colleagues on the exhibits floor and enjoy food and beverages. This is also a great opportunity to spend dedicated time with exhibitors after a busy day of learning at the ASM. • Also back by popular demand, after a two-year hiatus, is our Handwriting Analysis feature. Your handwriting is much more than those marks you make on paper. Stop by for an analysis by Elaine Charel. The secrets your writing will uncover may surprise you! Don’t Delay, Register Today! To register online and for further ASM information and program details, check out the Preliminary Guide at www.oda.ca/ asm-registration. Join your colleagues who are already talking about the ASM. Follow us on Like us on www.twitter.com/ODA_ASM www.facebook.com/ODA.ASM Helen McDowell is the ODA’s Manager of Events. She may be reached at [email protected]. 30 Ontario Dentist • April 2015 upfront Corporate Laws Michael Carabash Michael James Moeller BSc MA BA LLB MBA Nicholas Dunn BSc MBA Policy Brief: Dental Professional Corporation Laws in Canada Historically, Canadian dentists delivered patient care through various legal entities and business arrangements – be it as sole proprietors or in partnership, association or through cost-sharing with other dentists. Dentists could not, however, practise through a corporation due to a general prohibition; this was meant to protect the public by making it impossible for non-dentists to control dental practices owned by corporations. This remained the status quo in Canada for many years until dentists, seeking the same tax benefits enjoyed by non-professionals who owned and operated corporations, successfully lobbied the provincial governments to enact legislation to allow them to practise through a dentistry professional corporation1 (DPC). What follows is a brief legal overview regarding who can own a DPC in Canada. Table 1. Laws Governing Ownership of DPCs in Canada Province Who Can Own Voting Shares? Who Can Own Non-Voting Shares? British Columbia2 Dentists, their legal representative (e.g. executor/administer of their estate or trustee in bankruptcy), or a holding company whose voting shares are owned only by a dentist and whose nonvoting shares are owned by a Permitted Shareholder (see right). A dentist or his or her spouse, child, parent, sibling or other relative, or someone who resides with the dentist (each a Permitted Shareholder),4 or a holding company whose shares are entirely owned only by a Permitted Shareholder or are held in trust by a Canadian resident on behalf of a Permitted Shareholder. Alberta5 Dentists. A dentist who also owns voting shares (a Voting Dentist) or his or her spouse, common-law partner or child, or a trust, the beneficiaries of which are a Voting Dentist’s minor children. Saskatchewan6 Dentists or their legal representative (e.g. executor/administer of their estate or trustee in bankruptcy). A Voting Dentist or his or her spouse, child or parent, a holding corporation whose shares are owned by an aforementioned individual, or a trust, the beneficiaries of which are aforementioned individuals. Manitoba7 Dentists or a Manitoba DPC. A Voting Dentist or his or her spouse, common-law partner or child, or a holding corporation whose shares are owned by an aforementioned individual. Ontario8 Dentists. A dentist or a Voting Dentist’s family member (i.e. spouse, child or parent) or one or more individuals, as trustees, in trust for a Voting Dentist’s minor children. Quebec9 At least one (1) dentist or a legal person, trust or other enterprise, the voting shares of which are owned by a dentist. At least one (1) dentist, a relative (either by direct or indirect line of descent) or spouse of a Voting Dentist, or a legal person, trust or other enterprise whose voting shares are owned by an aforementioned individual. Nova Scotia10 A majority of the voting shares must be owned by a dentist. There is no restriction on who can own non-voting shares. New Brunswick11 A majority of the voting shares must be owned by one or more dentists. A dentist or a member of his or her extended family, a trust, all of the beneficiaries of which are a dentist or a member of his or her extended family, or a holding company whose shares are owned by an aforementioned person. Newfoundland and Labrador12 Dentists. Natural persons (i.e. individual human beings), including a dentist providing dental services through the DPC, or someone with an apparently familial or personal (i.e. non-commercial) relationship with a dentist providing dental services through the DPC.13 Prince Edward Island14 Dentists. There is no restriction on who can own non-voting shares. 3 32 Ontario Dentist • April 2015 Corporate Laws Kester Ng BHSc Carlos Quiñonez DMD MSc PhD FRCD(C) Who Can Legally Own a DPC? The laws governing ownership of DPCs are presented in Table 1. Importantly, they differ (sometimes widely) throughout Canada. Policy Rationale These laws attempt to strike a balance between two objectives. The first objective, and that which has always been paramount, is to protect the public. That is why, although corporations generally limit the personal liability of shareholders, a DPC will not shield a dentist personally from claims of professional negligence. Furthermore, since only dentists can own voting shares and act as directors and officers, they alone control the DPC.15 This authority gives dentists unfettered professional independence when it comes to treating patients; it also allows them to avoid (actual or perceived) conflicts of interest which could have existed had they been accountable to, or in business with, commercially driven non-dentist investors. The second objective of the law is to allow dentists to defer or avoid paying taxes by practising through a DPC. In this regard, commonly used techniques include: • leaving money in the DPC to be taxed at a lower rate, resulting in less tax being paid than if the dentist had earned the income personally; • income-splitting by paying discretionary dividends to family members taxed in lower income-tax brackets; • using the lifetime capital gains exemption on the sale of shares of a DPC to avoid paying capital gains taxes (and perhaps even multiplying the lifetime capital gains exemption by using family members); • having a shareholder borrow and repay a loan from the DPC without paying taxes; • having a corporate will and a non-corporate will to save on estate administration taxes; and • having an employment agreement between the DPC and the dentist that includes $10,000 tax-free death benefits.16 Are DPC Laws Becoming Less Relevant? Notwithstanding these worthy objectives, the laws governing who can own shares in a DPC may be becoming less relevant. The lure of above-average returns has led sophisticated and resourceful non-dentists to effectively own and operate a dental practice without needing to own shares in a DPC. In Ontario, for example, this first came to public light in the 2012 case of Smilecorp Inc. v. Pesin.17 That case involved a contractual dispute between Smilecorp Inc. (non-dentist) and Dr. Daniel Pesin (dentist). Of note is how they had structured their business relationship. Pursuant to a management agreement, Smilecorp Inc. had licensed Dr. Pesin to provide dental services to patients at its dental practice. The history of that practice was such that, when a dentist left, he or she left the patient charts behind for the next incoming dentist. Although the management agreement stipulated that Dr. Pesin was supposed to pay fixed amounts to Smilecorp Inc. for renting premises and using equipment, 55 percent of Dr. Pesin’s billings were going to Smilecorp Inc. In essence, Smilecorp Inc. owned and operated the dental practice. All of this raises important questions, such as: What does it mean to practise dentistry? Who can legally own the assets that make up a dental practice (and specifically dental records)? How do non-dentists get paid if dentists are prohibited from fee-splitting with them? Stay tuned. These issues will be discussed in a future Ontario Dentist article. Michael Carabash is an Ontario dental lawyer with his own law firm DMC Law. His websites are www.DentistLawyers.ca, www.DentistLegalForms.com, and www.DentalPlace.ca. He can be reached at [email protected] or 647-6809530. Michael James Moeller holds an MA in public administration and is a DDS candidate at the Faculty of Dentistry, University of Toronto. Nicholas Dunn holds an MBA and is a DDS candidate at the Faculty of Dentistry, University of Toronto. Kester Ng is a DDS candidate at the Faculty of Dentistry, University of Toronto, with interests in dental economics and dental technology. Dr. Carlos Quiñonez is an Associate Professor at the Faculty of Dentistry, University of Toronto, and Editor of Ontario Dentist. He may be reached at [email protected] or 416-979-4908. Endnotes page 34 April 2015 • Ontario Dentist 33 Corporate Laws Endnotes 1 And similarly named corporations. 2 Health Professions Act, R.S.B.C., 1996, c. 183, Part 4. 3 References to a “dentist” in this article shall mean an individual who is licensed to practise dentistry in that particular province. 4 Note: these individuals must be related to, or reside with, a dentist who is also a shareholder. 5 Health Professions Act, R.S.A., 2000, c. H-7, s. 109(1). 6 The Professional Corporations Act, c. P-27.1, s. 6(1). 7 The Dental Association Act, C.C.S.M., c. D30, s. 23.3(1). 8 Regulated Health Professions Act, 1991, S.O. 1991, c. 18 and Certificates of Authorization, O. Reg. 39/02, s. 1(1)2.2. 9 Regulation respecting the practice of the dental profession within a limited liability partnership or a joint-stock company, c. D-3, r.9, Division II. 10 Dental Act, S.N.S. 1992, S. 40 and Professional Corporations Regulations (Regulation 5), N.S. Reg. 186/93, s. 4(e). 11 An Act Respecting The New Brunswick Dental Society, Part IV, s. 21(2) and By-Law No. 22 of The New Brunswick Dental Society. 12 Dental Act, 2008, S.N.L., c. D-6.1. 13 Newfoundland and Labrador Dental Board Advisory, Professional Dental Corporations, point #11. 14 As per an email from Dr. Ray Wenn, Registrar of the Dental Council of PEI, to Michael Carabash dated February 4, 2014. 15 More specifically: only dentists can vote in the board of directors (who must also be dentists), who in turn appoint the officers (who must also be dentists), who in turn hire or engage others (e.g. employees, associates, suppliers, etc.) to operate the dental practice on a day-to-day basis. 16 Note: this is a deduction to the DPC and a windfall to the beneficiaries. 17 [2012] ONCA 853. Choosing the right accountant is one of the most important decisions you will make for your business. In order to compete effectively in today’s challenging business world, you need an accounting firm that is dedicated to becoming an integral part of your organization. Providing accounting, consulting, tax preparation services for health care professionals throughout Ontario, DCY Professional Corporation Chartered Accountants, works on the tax issues and financial security of dentists, allowing them to practice their profession without distraction. To learn more, go to WWWDCYCA Striving to fulfill the needs of dentists by providing exceptional, innovative and personalized services that exceed expectation s Accessible and approachable s Professional, timely and comprehensive accounting, tax, financial planning and practice management services in a user-friendly environment $ELIVERINGEFFECTIVESOLUTIONSs 34 Ontario Dentist • April 2015 upfront Making a Difference Bonnie Dean The Joy is in the Journey Dr. Tom Harle’s lifelong mission of providing health care to the vulnerable has taken him to North Korea, India and Peru. It has also earned him the Order of Canada. We ourselves feel that what we are doing is just a drop in the ocean. But the ocean would be less because of that missing drop. – Mother Teresa On December 24, 2014, the Right Honourable David Johnston, Governor General of Canada, announced 95 new appointments to the Order of Canada. One of those appointees is Dr. Tom Harle, an Ottawa-area prosthodontist and an ODA member of nearly 35 years. Dr. Harle was honoured for “his commitment to providing free dental services to homeless and vulnerable people in Ottawa and in developing countries.” That decree does little to convey the sheer amount of charitable work Dr. Harle has done for the less fortunate. In 2001, he founded Health Teams International (Canada), a non-denominational missionary organization that brings multidisciplinary medical teams to developing countries to provide free health-care services to the disadvantaged. His next mission is to bring a 13-member team of physicians, 36 Ontario Dentist • April 2015 nurses, dentists, hygienists, opticians and a support worker to provide health services to an estimated 1,300 patients in the Dominican Republic. Bringing his charity closer to home, in 2006 Dr. Harle started the Homeless Dental Clinic in the Ottawa Mission, to provide free accessible dental services to the homeless. In 2012, he launched the Portable Ottawa Dental Service, a mobile clinic that provides no-cost dental care to young pregnant women and mothers at various women’s support centres across Ottawa. Dr. Harle does all this while running a prosthodontic practice. I interviewed Dr. Harle to find out more about this ODA member who has made such a notable contribution to the oral health of the vulnerable in his community and overseas. Making a Difference What does it mean for you to receive the Order of Canada? I hope that being recognized will again help to focus attention on the various disadvantaged and vulnerable groups that continue to struggle with access to needed dental treatment. Our efforts are an imperfect offering for sure, but until the various silos of care can be reconciled to include a more extensive and universal safety net, these types of works will unfortunately continue to be required as stopgap measures. I’m hopeful, too, that the appointment may also inspire others to develop projects and endeavours that are capable of harnessing the natural compassion of dental professionals to be a force for good in giving at-risk men, women and children living at or below the poverty-line hope and help for a better future. What was your overall vision when you started the Ottawa Mission Dental Clinic program? Providing dental care to vulnerable patient groups requires an extensive (and often expensive) back end of supporting equipment, personnel, materials and supplies. Our vision was to break down as many of those barriers as possible so that volunteer clinicians could offer their skills without any of the usual administrative, practice-management or financial distractions and burdens. We were also hoping that the experience of working in these settings would put a face to homelessness and help break down stereotypes volunteers might have had about individuals living on the street, and to hopefully make them more able and compassionate dental health-care providers for any at-risk population they choose to serve in the future. Dr. Tom Harle treating a patient in Peru as part of a mission by Health Teams International (HTI) Canada. HTI Canada, founded by Dr. Harle, is a group of nondenominational health-care professionals who provide medical, dental, vision, and hearing services in the form of free clinics to the poor in Third World countries. What challenges have you met along the way? Volunteer recruitment and retention strategies consume a considerable amount of energy. Though the Ottawa Mission Dental Clinic is the largest, volunteer-driven, faithbased, no-cost service of its kind in Canada, with more than 100 chair-side helpers, it is the fruit of having invested time and effort into a combination of: tapping into existing personal and professional relationships; sending out direct-mail appeals; cold calls; advertisements in local dental bulletins; maintaining and updating our website (www.homelessdentalclinic.com); and sending out bimonthly e-newsletters to volunteers and supporters. Reducing and mitigating the effects of patients’ missed appointments is another hurdle we are working to overcome. Fortunately, we have been able to decrease the net negative impact of “no-shows” in our clinic to just 15 percent. Have you noticed an increase in the need for these services since you began your work at the Ottawa Mission? We have reached a steady state in terms of need for services. Typically we have about 1,000 patient visits per year. To date, over $1.93 million dollars’ worth of treatment has been provided at no cost to almost 8,000 of our “street friends.” You’ve received some attention about your work at the clinic and with the Order of Canada appointment; does more public awareness increase donations and volunteers to the clinic? Yes, there has been a bump in volunteer enquiries and donations with the recent spotlight on what is being done by the dental community in the national capital region to Dr. Tom Harle treating patients at the Ottawa Mission Homeless Dental Clinic. continued page 38 April 2015 • Ontario Dentist 37 Making a Difference help the homeless at the Ottawa Mission Dental Clinic and for low- and no-income, at-risk young mothers and their children with our no-cost Portable Ottawa Dental Service. What have been the highlights of your work with the clinic and with Health Teams International? My highlights abroad would be working inside North Korea back in 2006 with Health Teams International and experiencing firsthand the realities of a harsh totalitarian state. It was both fascinating and heart-wrenching. This has been countered-balanced by serving alongside the inspirational role models at Mother Teresa’s Missionaries of Charity in a leper colony in Calcutta in 2011. Closer to home would be seeing the tears of joy and hearing the expressions of gratitude from many patients who had their missing teeth replaced and smiles restored. (As a postscript to this question, Dr. Harle recounted an incident that happened to him at the Mission that remains a personal epiphany. See the sidebar below, “Images of Hope on the Street”.) Where do you see your charitable work heading in the future? We would like to build on our experiences through more advocacy work, information transfer, networking and sharing of best practices with other service- and support centres involved in similar work across Canada and North America. We are planning a workshop at the Annual Conference and Workforce Forum held by the Association of Clinicians for the Underserved in Virginia this May and the Global Missions Health Conference in Louisville, KY in November 2015 entitled, “A Dental Corporation with a Social Mission.” How would you encourage younger dentists to find the time to volunteer and make the difference? I would encourage younger dentists to not see volunteering as an add-on activity but rather as an integral part of how their lives and practices are defined and structured. In this way, giving back becomes a fundamental core value that is lived out through their practices. In our case, we advance our corporate objectives through our local and international non-profit charities by sharing with them our private practice staffing functions, overhead expenses, back office administration, funding support and leadership elements. In this way, our social purpose remains central to our corporate objectives and operations. The partnership yields benefits to both our dental corporation and to our hosted non-profit organizations. For the former, this interconnection permits us to feature legitimate cause-related marketing, establish a unique corporate branding within the dental community, enhance the image of dentistry as a caring profession and provide a targeted destination for our corporate philanthropy. The non-profits gain ready access to a larger pool of potential professional dental volunteers, an expanding base of prospective fundraising donors, and a widening platform from which to inform others on the social determinants of dental health and access to care issues that burden the disadvantaged and underserved. To better understand how we are structured to do what we do and why, check out our website: www.tomharle.com. Images of Hope on the Street Arriving for my afternoon volunteer session at The Ottawa Mission Dental Clinic with little time to spare, I jumped out of my car and popped quarters into the parking meter. Calling out my “Hellos” to the homeless men milling about, I rushed into the clinic. Several patients and two-and-a-half hours later, I suddenly realized that I had forgotten to keep feeding the meter! Knowing that parking fines can get expensive in this part of town, I excused myself and hurried out onto the street expecting to see a few tickets on my windshield. As I got closer, I heard a shout from a homeless man standing by the curb: “Don’t worry, Doc! We fed the meter for you.” I was humbled and touched to be on the receiving end from people on the street. That day, I was reminded that even those with challenging lives have valuable lessons to teach us about the nature of God and His message of Grace that each of us needs to hear. I am grateful for the experience of volunteering at the Ottawa Mission Dental Clinic that introduced me to the presence of Jesus in some of the people we see as being most broken. It gave me hope that I, too, can reflect the spirit of Christ in a fallen world. – Dr. Tom Harle 38 Ontario Dentist • April 2015 Making a Difference Where do you find the time and energy to devote your attention to these endeavours? I have been blessed with both purpose and vision for my life which has helped guide my energies and activities. The support and encouragement of my family and loved ones are an integral part in the successes I have known. Helping to give direction to what I do has also been shaped by my training, experiences and numerous mentors. I have been fortunate to have assembled a strong team of like-minded staff and committed volunteers who lighten the load immensely. But, above all my faith informs and guides me most in what I do and why. Bonnie Dean is the ODA’s Communications Specialist. She may be reached at [email protected]. Resources for Starting a Charitable Program Do you recognize a need in your community for oral health services, but don’t know how to go about starting a charitable program? Dr. Tom Harle suggests the following resources to get you started. National Association of Free and Charitable Clinics 1800 Diagonal Road, Suite 600, Alexandria, VA 22314 Web: www.nafcclinics.org (Advocacy and service for free clinics) National Free Clinic Foundation of America 1240 Third Street, S.W. Roanoke, VA 24016 Web: www.freeclinics.us (Volunteer clinic resource centre) Volunteers in Healthcare (VIH) 111 Brewster Street, Pawtucket, RI 02860 Web: www.volunteersinhealthcare.org (Starting a dental project using the clinic model, and starting a free health clinic) Do you have children attending dental school outside of Ontario? Did you know the ODA offers a special membership rate for dental students attending school outside of Ontario? At only $69, this membership program provides out-of-province students with full access to the ODA member website, free attendance at the ASM, a subscription to Ontario Dentist, and more. Spread the word — ensure that all students have access to the Ontario Dental Association. For those looking to return to practise in Ontario, this is an excellent way to stay up-to-date on the latest trends within the profession. Christian Community Health Fellowship 2595 Central Avenue, Memphis, Tennessee 38104 Web: www.cchf.org Association of Clinicians for the Underserved Web: www.clinicians.org Health Intervention Services Web: www.hisgr.org Safety Net Dental Clinic Manual Web: www.dentalclinicmanual.com/ For more information, please email [email protected] or visit www.oda.ca/member. April 2015 • Ontario Dentist 39 clinical Brief summaries of current topics relevant to everyday dental practice. Clinical and Policy Abstracts Ingrid Sevels DDS BA Bacteremia in Two Implant Surgery Approaches, and Choosing Between Endodontic and Implant Therapy Bacteremia and Implant Surgery This study investigated the incidence, duration and type of bacteria that lead to bacteremia related to conventional and computer-assisted flapless implant surgery. Clinicians placed 377 implants in 68 edentulous jaws. One group of 34 patients received implants using the conventional technique and 34 received implants using the flapless computer-assisted stereolithographic (SLA) technique. Preoperative and postoperative blood samples monitored bacteremia in both groups. Results were as follows: • One week postoperatively all patients healed without complications. • Fifteen minutes after the last implant placement, 62 percent of the conventional group and 12 percent of the flapless group demonstrated bacteremia. • Thirty minutes after placement, one patient in each group had bacteria present. • Staphylococcus eipdermidis and Streptococcus viridans were the bacteria most often isolated. Isolation of any bacteria does not necessarily indicate an infection. The immune system usually destroys such invaders. The bacteremia in these surgical patients was transitional. However, significantly fewer bacteria were present in the flapless surgery group than in the conventional surgery group. Patients at risk for developing bacteremia may benefit from the use of computer-assisted SLA template guided flapless implant surgery. Clin Oral Invest 17:1985-1993, 2013 40 Ontario Dentist • April 2015 Endodontics or Implant Therapy? This study examined factors that influenced the choice between root canal therapy and implant therapy. Nonsurgical root canal therapy has produced the same success rates over the past 50 years despite the development of new techniques for preparation and irrigation. Factors associated with improved outcome include preoperative absence of periapical radiolucency, root filling with no voids, root filling to within 2mm of the radiographic apex, and satisfactory coronal restoration. Crowned root canal teeth have a six times higher rate of survival than non-crowned teeth. Surgical root canal treatment has advanced into the use of microsurgical techniques where the success rate is 94 percent as opposed to 59 percent for traditional surgical methods. For implant therapy failure rates are due to, early lack of osseointegration, premature loading, excessive surgical trauma, fracture of implants or retainer, and prolonged marginal infection (peri-implant mucositis or peri-implantitis) causing bone loss. Systemic reviews have reported implant survival rates as high as 97.2 percent and 95.2 percent after five and 10 years. Contraindications to root canal therapy are diabetes, immune disorder, and hypertension, periodontal disease, quality of coronal tooth structure and bleeding disorders. Contraindications for implant therapy include, infectious disease, pregnancy, cancer chemotherapy and systemic bisphosphonate therapy. Single anterior teeth implants for persons under 25 years of age are not recommended. Root canal therapy and implants have comparable outcomes. Dentists must present various options and risks to the patient so the best decision can be made. Br Dent J 216:325-330 2014 Clinical and Policy Abstracts Conservative Smile Improvement This case study involved a man who wanted a natural appearance to his smile and to limit his treatment to conservative measures. The treatment involved dissimilar restorative materials for maxillary incisors, which required careful colour coding and communication with the laboratory. The patient presented with a worn and discoloured restoration on tooth 12, an old PFM crown restoration on tooth 11 where the metal margin was visible and colour did not match adjacent teeth. The left central incisor, tooth 21 had discoloured fillings. After reviewing various options with risks and advantages with the dentist, the patient decided to replace the PFM crown on tooth 11, veneer tooth 21, and place a class III composite restoration on the mesial of tooth 12. And the teeth would be bleached. Treatment involved the following: • Study casts for assessment of proper tooth morphology. • Removal of cast metal post and PFM on tooth 11. • Replacement of metal post on tooth 11 with zirconia. • Replacement of PFM with porcelain jacket crown. • Porcelain veneer placement of tooth 21. • Placement of composite resin bonding on tooth 12. After removal of PFM crown and post, the clinician bleached the tooth internally, prepared the shoulders with adequate ferrule and applied a pink opaquer. Stump shade, colour map drawing, photographs and custom shading enabled the ceramist to establish proper value to materials, outline form, contours and surface anatomy. With close collaboration the team was able to achieve successful restorations with a high level of patient satisfaction. J Calif Dent Assoc 42: 319-324,2014 Dr. Ingrid Sevels is a member of the Ontario Dentist Editorial Board and a 1971 graduate of the Faculty of Dentistry, University of Toronto. She received a BA in English and Professional and Creative Writing in 2002. Dr. Sevels currently maintains a part-time clinical practice in Oakville, Ont. She may be reached at [email protected] or at www.oakvilledentalcare.com. * NEW. RETIP. SAVE. www.jjqualityinstruments.com 10%10% OFF ASM 15 SHOW SPECIAL OFF SHOW SPECIAL BRING AT LEAST 5 INSTRUMENTS TO OUR BOOTH FOR RETIPPING AND RECEIVE 1 NEW INSTRUMENT FOR FREE! ,$ #$ #%%' ($ ' (*( !#&$% #* 3381*)388)543 305 )101)134 -"&%($%#&%$* 1+888+399+8119 416+299+8119 416+299+0783 April 2015 • Ontario Dentist 41 clinical David A. Walker DDS MS FRCD(C) FADSA Clinical Feature Dental Management of the Stroke Patient Introduction Dental practitioners are treating many more patients of advanced age due to improved lifestyle and advanced medical care. In spite of this, cerebral vascular accidents or strokes still occur. This article briefly reviews medical issues associated with stroke patients and outlines important considerations for dental care for the post stroke patients. Pathophysiology of Stroke There are an estimated 50,000 strokes in Canada each year. That’s one stroke every 10 minutes. Each year, more than 14,000 Canadians die from stroke and it is the third leading cause of death in Canada.1 Approximately 85 percent of strokes are ischemic in nature due to blockages (clots) in major vessels and subsequent infarct in the brain. Approximately 15 percent of strokes are hemorrhagic in nature and result from a weakened blood vessel (aneurysms and arteriovenous malformations (AVMs)) that ruptures and bleeds into the surrounding brain.2 Transient Ischemic Attack (TIA), namely a mini-stroke or “warning stroke,” has a sudden onset and is caused by a clot. The only difference between a stroke and TIA is that, with TIA, the blockage is transient. TIA symptoms occur rapidly and usually last less than five minutes; the average is about a minute and usually causes no permanent injury to the brain. While the vast majority of strokes are not preceded by TIA, about a third of people who experience TIA go on to have a stroke within a year.2 Recognition and Management of Stroke Screening for stroke can be accomplished based on the Cincinnati pre-hospital stroke assessment, which requires assessment of only three factors; presence or absence of facial droop, arm drift/ weakness, and abnormal/slurred speech (trouble saying “can’t teach an old dog new tricks”). If any one of these three signs is abnormal the probability of stroke is 72 percent. (See Table 1).2, 3, 4 42 Ontario Dentist • April 2015 Should the unlikely event occur that a patient is suspected of having a stroke or TIA in a dental office, prompt recognition of the circumstances and appropriate activation of emergency medical services (911) is of paramount importance. It is important to support the airway, breathing and circulation (ABCs), monitor vital signs, and supplement with oxygen if needed. Perform a pre-hospital stroke assessment, establishing the time of symptom onset (last normal circumstances), and early EMS transport to a stroke centre is paramount. The earlier the patient reaches the emergency department the sooner further medical triage and diagnostic imaging can be undertaken including MRI or CT scan. The earlier the diagnosis and treatment of stroke the better the outcome.3, 5 Stroke management is best accomplished by a medical team, including a neurologist. For hemorrhagic stroke, neurosurgical consultation is necessary as is possible surgical intervention. Medical treatment strategies for an ischemic Table 1. F.A.S.T. Sudden Signs and Symptoms of Stroke Face Drooping Arm Weakness Speech Difficulty Time to call 911 Additional signs of a stroke may include: – Sudden numbness or weakness of the face, arm or leg, especially on one side of the body. – Sudden confusion, trouble speaking or understanding. – Sudden trouble seeing in one or both eyes. – Sudden trouble walking, dizziness, lack of balance or coordination. – Sudden severe headache with no known cause. Clinical Feature stroke includes early fibrinolytic therapy (recombinant Tissue Plasminogen Activator (rTPA)). Hyperglycemia is associated with poor neurologic outcomes for most neurologic problems and dextrose containing IV solutions should be avoided in suspected stroke patients. Prevention of stroke by controlling risk factors is ultimately the best management (See Table 2).3, 5 Timing of Dental Treatment of the Post-Stroke Patient When can dental care be undertaken after a patient sustains a stroke? The severity of the stroke, the patient’s level of neurological functional deficit and medical stability will determine when dental care can be undertaken. Classic signs of neurologic deficit after brain stroke include, contra lateral hemiparesis (paralysis/ motor weakness) of the body which may limit ambulation and movement, cranial nerve deficits on the affected side which can affect speech, swallowing and airway management. Neurologic cognitive abilities can be difficult to assess depending on the nature and severity of the stroke and the residual neurologic deficit. Neural tissue can take months and years to recover from acute injury. In some cases the neurologic deficit may be permanent.3, 5 Timing of dental treatment is based on medical clearance, the degree of neurologic deficit and the ability of the patient to safely tolerate the dental procedure. Up to one- third of strokes recur one month post-stroke and the risk remains elevated for six months to a year.6 Consultation with the neurologist or physician managing the patient’s care is of paramount importance prior to proceeding with any dental intervention. Many post-stroke patients are in chronic care facilities for an extended period of time during rehabilitation. Pre-existing medical co-morbidities such as heart disease and diabetes can affect neurologic outcomes and dental treatment. If the patient’s neurological status is precarious or unstable it would prudent to defer dental procedures until the patient becomes stable. Decisions have to be made whether the dental circumstances can result in significant infection, Table 2. Risk Factors for Stroke ➜ Age ➜ Diabetes ➜ Previous stroke or TIA ➜ Tobacco ➜ Hypertension ➜ Obesity ➜ Hyperlipidemia ➜ Physical inactivity ➜ Heart disease ➜ Alcohol excess ➜ Atrial Fibrillation ➜ Family History bacteremia or further medical risks to the patient versus the risk of providing the dental or surgical procedure. If the patient is neurologically unstable and there is an urgent dental infection this may be treated by oral antibiotics or best be treated in a hospital environment where additional medical care is readily available should problems arise. Dental Management of the Stable Stroke Patient Patients with good recovery post-stroke with mild neurologic deficits usually tolerate dental procedures with attention to the issues discussed next. In patients with moderate to severe neurologic deficits, the major oral concerns after stroke are the ability to swallow and maintain an airway. The risk of aspiration is significant in some post stroke patients and can result in significant derangements of lung function including aspiration pneumonitis and pneumonia.7,8 Careful assessment of oral function prior to introducing dental treatment is important, particularly if any irrigation is to be utilized. Careful questioning is a must as to ability to masticate food, swallow, issues of coughing or aspiration, as noted either from family, health care provider or those managing the patient in a chronic care facility, or at home. Often, there are cognitive changes post stroke and the patient may not be able to provide consent to procedures. In this case, a power of attorney or legal guardian, who is often a family member, must be involved to give adequate consent for dental procedures. In post-stroke patients with neuromuscular deficits, examination and obtaining adequate radiographs can be challenging due to behavioral and neuromuscular issues. Often the patient’s ability to maintain oral hygiene is significantly reduced resulting in plaque accumulation, gingivitis, periodontitis, root caries and diminished overall oral care. Due to cranial nerve deficits patient may be a mouth-breather prone to dry mouth, which is another contributor to gingival and mucosal chronic desiccation, and increased microflora, and caries.7, 8 Practical Patient Issues in Treatment If the patient is neurologically stable with medical clearance it would be advisable to schedule shorter appointments in the early portion of the day. These patients tend to tolerate dental treatment better when they are rested and not fatigued. Also, should problems arise medical attention is easier to obtain earlier in the day versus the last appointment of the day. Having wheelchair access in the dental office is important and allows patients who are post-stroke to be transported to and from the dental office and be positioned comfortably. Extra physical assistance may be required in order to place the patient in a dental chair, which requires training and experience to avoid a fall or injury. continued page 44 April 2015 • Ontario Dentist 43 Clinical Feature Procedural Issues in Treatment Judicious use of local anesthetic (avoid local anesthetic toxicity with neurologic consequences) with limited epinephrine (to avoid hypertension) is appropriate. Monitoring pulse and blood pressure is appropriate and additional monitors if sedation is required. Various afflictions of the muscles of mastication may result in spasticity or incoordination of the jaw and tongue and this may prove problematic with unusual movements during various dental procedures.7, 8 Extra precaution should be undertaken to help manage these abnormal movements and prevent injury during dental procedures. Extra care should be taken for any type of irrigation whether it is with an air rotor or irrigation associated with a surgical procedure, as these patients have impaired swallowing reflexes and can very easily aspirate any solution in the mouth. Vigilant assistance in suction and or possible oropharyngeal screen may aid or benefit in this area. Sedation Issues in Treatment Medical consultation and a great deal of caution are required when considering sedation for a neurologically impaired post stroke patient. As their neurologic function is already limited, a hypoxic episode could result in further worsening of the neurologic status. If sedation is required, nitrous oxide and oxygen techniques may be a consideration for many post stroke patients. Intravenous sedation techniques should be only undertaken with those with advanced training in sedation and anesthesia. The margin of safety with deep sedation for neurologically impaired patients is very narrow and requires expert management. Patients on Stroke Prophylaxis Many patients who are status post-stroke are on prophylaxis against further stroke, and may be on antiplatelet drugs such as Aspirin (Bayer), clopidogrel (Plavix, BristolMeyers Squibb), or on occasions more advanced anticoagulants such as warfarin (Coumadin, Bristol-Meyers Squibb), or dabigatran (Pradax, Boehringer Ingelheim) for chronic atrial fibrillation. Approximately one in four (25–35 percent) of patients who have had a stroke will have another stroke within their lifetime6. Medical consultation should be obtained regarding the risk of stopping antiplatelet/ anticoagulant drugs for significant surgical procedures where hemostasis may be an issue. In high-risk patients, antiplatelet and anticoagulants may be maintained (warfarin International Normalized Ratio INR, less than 3) and local hemostatic measures can be used (atraumatic surgery, gelfoam (Upjohn Pharmacia), surgical (Ethicon), bone wax, electrocautery, extra sutures, periodontal packing). Referral to a dental specialist may be appropriate. 44 Ontario Dentist • April 2015 Summary Recognition and management of a stroke event requires early recognition, early activation of EMS and early hospital treatment to maximize acceptable or positive outcomes. Dental management of the post-stroke patient must involve medical consultation to determine the neurologic stability of the patient, as well as timing of treatment from the time of stroke event and during rehabilitation. A multitude of factors must be taken into consideration and adjustments will be needed for dental treatment. Well recovered stroke patients may tolerate most dental procedures. In those patients with significant neurologic deficits, judgment is required to determine whether the dental procedure is worth the medical risks of worsening neurologic circumstances due to the stress of the procedure itself and possible significant bleeding issues that may occur. Appropriate consent must be obtained, and for a patient with advanced neurologic disability, treatment by a dental specialist, possibly in a hospital environment, may be most appropriate. Dr. David Walker maintains a private practice in Toronto, and is a Staff Oral and Maxillofacial Surgeon at the Hospital for Sick Children in Toronto. Dr Walker is a Fellow of the Royal College of Dentists of Canada, a Diplomate of the American Boards of Oral and Maxillofacial Surgery and National Dental Board of Anesthesiology and is Chair of the Editorial Board of Ontario Dentist. He may be reached at [email protected]. References 1. Heart and Stroke Canada Statistics www.heartandstroke.com/canada 2014 2. American Stroke Association www.strokeassociation.org 2014 3. Acute Ischemic Stroke, Advanced Cardiac Life Support, Provider Manual, Field et al, P 187-191 American Heart Association 2004 4. Stroke Facts | cdc.gov www.cdc.gov/stroke/facts 2014 5. Braunwald E., Fauci A., Kasper D. et al Harrison’s Principles of Internal Medicine 15th ed. pp 2369-71 McGraw –Hill, New York 6. Preventing Recurrent Stroke: Targets for Managing Risk ... National Stroke Association www.stroke.org, 2014 7. Little J., Falace D., Miller C., Rhodus N. Eds Neurologic Disorders, Stroke in Dental Management of the Medically Compromised Patient, pp 469-474 7th Ed Mosby 2008 8. Fatahzadeh M., Glick M. Stroke: epidemiology, classification, risk factors, complications, diagnosis, prevention, and medical and dental management. Oral Surg Oral Med Oral Pathol Oral Radiol Endod. 2006 Aug; 102(2):180-91. 2006 May business Information on the business management of a dental office. Practice Management Dr. Bernard Dolansky Bill Henderson Hoping to Own Your Own Practice? Times have changed. Here’s what you need to know to keep pace with investor dentists. If you are a young dentist who wants to buy a practice, you have advantages that “investor dentists” do not have. If you understand and work with those advantages, you can get the practice you really want. Our two previous articles (in the October 2014 and March 2015 issues of Ontario Dentist)* focused on the factors driving the selling prices for dental practices, and why we expect prices will likely continue at their recent highs. The role of investor dentists was identified as a major contributing factor driving prices to their current levels and one that will likely help keep them at least as high as they currently are. With so many owners buying a second or third practice (or more), the traditional path to practice ownership — graduate, associate for two to four years to build your skill set and confidence, then buy a practice — increasingly seems like a dream for many young dentists. Advantages That Investor Dentists Have Most young dentists already have a good, albeit exaggerated, perspective on the advantages that investor dentists have. They are: • Financial Resources. Not only are investor dentists free from student debt, they usually have significant equity in their current practice(s), which they can use to secure financing for a new practice, or they have access to other sources of capital. • Clinical Experience and Access to Specialists. Many investor dentists have developed one or more specialized skills such as implant placement or orthodontics, which they provide themselves or through travelling specialists. These specialized skills allow them to do more procedures in the practice, increasing cash flow versus what a new young dentist might be able to do on his or her own. 46 Ontario Dentist • April 2015 • Management Experience and Confidence. Investor dentists have bought at least one practice, and sometimes many practices. They likely have the experience to manage the process well. They also have practice management experience, which should allow them to run the purchased practice more effectively, giving them more cash flow to be able to justify a higher purchase price. How to Mitigate the Investor’s Advantages The investor dentist’s advantages may be intimidating. So, how does a young dentist compete? First, work to mitigate these advantages. • Financial Resources. Despite what you may think, you may not be at a disadvantage here. Even if you have student debt, banks are usually still prepared to loan you — at prime — most, if not all of, the money you will need to buy a practice, with only the practice as security — and that is equal to what an investor dentist will get from a bank. In some instances investor dentists may actually face more bank scrutiny as their total debt moves upward and attracts more examination from departments in the bank that worry about the high level of exposure. • Clinical Experience and Access to Specialists. Use the time before you buy a practice to build up your experience and skills with some more specialized procedures, so you do not have to refer out as much work once you own. As long as you develop good skills, your extra knowledge will benefit patients by providing more services to them from within the practice, while also improving your bottom line. You might also consider partnering with a classmate or colleague who has a complementary (clinical or business) skill set to yours. Practice Management • Management Experience and Confidence. You cannot duplicate the experience and confidence that current practice owners have. But you are able to hire people who can. The most important advisor when you are looking to buy a practice is an accountant — but only a very experienced dental accountant is going to be able to advise you properly on the purchase of a practice. Find out from your accountant exactly how many purchases or sales of practices he or she has been involved with in the past year. Simply having “a lot of clients who are dentists” is not good enough. If your primary advisor has not been involved in several purchases or sales in the past year, that accountant does not have enough experience to effectively advise you in such a varied and rapidly changing market. Your Not-So-Secret Advantages Investor dentists recognize you have advantages, too, including three important competitive ones they can never duplicate: • Productivity. You have the ability and the will to work harder and care more than any associate an investor dentist will hire. Most owner dentists will work longer hours, spend more time at the office, and make more sacrifices than any associate working for an investor dentist. And, unlike an investor dentist, you will likely end up taking on administrative work instead of paying others to do it. It costs investor dentists a lot more to do what you will do, and the people they hire will likely not do it as well, or care as much. You are, in effect, the owner in the store and that can be unbeatable. • Continuity. Once you own a practice, you are not going anywhere. And, if you have good dental and people skills, you will build long-term, trusting relationships with your patients. As their faith in you grows, they will refer more and more new patients to you. That loyalty adds huge value to your practice, and is something that investor dentists cannot duplicate because they are dependent on associates, who can leave at any time to buy their own practice or take another position elsewhere. The “revolving door of associates” is the investor dentist’s primary risk — and you do not have it. • Most Vendors Prefer to Sell to You. While some vendors only care about selling to the highest bidder, irrespective of who that bidder is, you would be surprised how many are prepared to sell at a bit of a discount to someone who will be an owner-operator. Dentists who are staying on for some time after the sale often feel it will be a more enjoyable experience to work with a dentist who is now what they once were. And some simply feel that it is the way dental practices should operate. So, depending upon the vendor, you often have an advantage that the investor dentist cannot duplicate. Conclusion Although more and more practices are selling to investor dentists, we still see a lot of younger dentists, who are currently associates, being successful at buying a practice. But it is not as easy as it used to be. You need to be prepared to take the risk, have the confidence to do so, and surround yourself with experienced advisors to offset your own lack of experience. But if you do that, you can leverage the advantages you have that investors cannot compete with — your ability and motivation to work harder, the practice benefits that come with being an owner operator, and the fact that, all other things being equal, many vendors would prefer to sell to someone like you. One last piece of advice: Your perfect, dream practice is not the one that you will buy, but rather the one that you shape and mould from the practice you have purchased. Dr. Bernard Dolansky is Past President of the ODA, the Ottawa Dental Society, the CDA, and the Dentistry Canada Fund. He is currently a partner at Tier Three Brokerage Ltd., and assists dentists with transition planning, practice purchase and sale, evaluations, associateships, retirement planning and partnership arrangements. You may reach him at [email protected] or 613-794-1977. Bill Henderson is the President of Tier Three Brokerage Ltd., one of Ontario’s leading dental practice brokerages. A recognised industry expert in dental practice valuations and sales, Bill is a regular presenter for the ODA as well as other industry organisations. He may be contacted at [email protected], or 416-578-7061. *Back issues of Ontario Dentist, including “What is a Dental Practice Really Worth” in October 2014 Ontario Dentist and “Dental Practice Values” in March 2015 Ontario Dentist, by Dr. Bernard Dolansky and Mr. Bill Henderson, are available online. Visit the ODA website at www.youroralhealth.ca/member/ and click on Ontario Dentist, in the top banner. April 2015 • Ontario Dentist 47 At a Glance ODA 2015 CE Calendar Continuing Education Program The ODA CE program has expanded beyond the ASM to include practice management seminars, category 1 (core) and category 2 webinars – both live and recorded – online tools and podcasts. Visit www.oda.ca/member/CE for further details. Questions: Contact [email protected] Upcoming 2015 ODA Category 1 (Core) Webinars LIVE ONLINE WEBINAR: Diagnosis and Management of Orofacial Pain September 18, 2015 | 1 CE Presented by Dr. H. Tenenbaum LIVE ONLINE WEBINAR: Diagnosis and Management of Mucocutaneous Diseases of the Mouth September 25 2015 | 1 CE Presented by Dr. H. Tenenbaum LIVE ONLINE WEBINAR: What’s in your toolbox? Part 1: Making the most of your diagnostic tools in Oral Radiology, Oral Medicine and Oral Pathology: Selecting a Diagnostic Aid. October 23, 2015 | 1 CE Presented by Dr. K. Perschbacher and Dr. S. Perschbacher LIVE ONLINE WEBINAR: What’s in your toolbox? Part 2: Making the most of your diagnostic tools in Oral Radiology, Oral Medicine and Oral Pathology: Describing Lesions with Meaning October 30, 2015 | 1 CE Presented by Dr. K. Perschbacher and Dr. S. Perschbacher Registration for webinars is not yet available, regularly check http://www.oda.ca/member/CE for details. AVAILABLE ON DEMAND Recorded Webinars, Category 1 (Core) The following Category 1 webinars have been recorded and archived and are available on demand exclusively to ODA members. Earn 1 CE credit/webinar, from the convenience of your home or office. RECORDED WEBINAR: Local Anesthesia – What’s New Presented by Dr. David Isen RECORDED WEBINAR: Dentistry for the Specially Challenged Patient Presented by Dr. Fred Margolis RECORDED WEBINAR: That Doesn’t Look Normal…Now What? A Case-Based Review of What You Need to Know in Oral Medicine, Oral Pathology and Oral Radiology Presented by Dr. K. Perschbacher and Dr. S. Perschbaker RECORDED WEBINAR: Oral Care for the Elderly Patient – A Collaborative Approach Presented by Dr. David Clark RECORDED WEBINAR: Management of Non-Responsive Periodontitis Presented by Dr. Howard Tenenbaum Recorded Webinars, Category 2 RECORDED WEBINAR: Breakthrough Shaping and Cleaning of the Root Canal System Presented by Dr. G. Glassman RECORDED WEBINAR: Innovations in Endodontic Obturation and The Restoration of the Endodontically Treated Tooth Presented by Dr. G. Glassman Podcasts MORE PODCASTS TO COME! ODA Live Learning Center Your post-ASM destination for learning, with access to many of the conference sessions recorded during the ASM. Learn at your own pace at your convenience, available 24/7. [email protected] or call 289-695-5400 Practice Management Online Tools • • • • Purchasing a Practice Checklist Transitioning Out of Your Practice Checklist Tax-Saving Strategies Online Resource E-Assessment: Managing Overhead Costs Ontario Dental Association is an ADA CERP Recognized Provider ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp AGD- Accepted Program Provider FAGD/MAGD credit 05/01/2013 to 06/30/2015 Provider ID # 214575 New Dentist Podcast Series • Don’t Tax Yourself: Four Key Strategies to Save More Money, Andrea Chan • Buying In – How to Purchase a Practice the Right Way, Andrea Chan • Trust Me! How to Find a Trusted Business Advisor, Andrea Chan • Practice Value Consideration When Looking to Purchase a Practice, Dr. Bernie Dolansky • Consent and Capacity,Dr. Cécile Bensimon • Ethical Parameters Involving Bad Outcomes, Dr. Richard Speers • Leadership in the Dental Office, Dr. Roger Howard • Dental Practice Finances, Dr. Roger Howard • Dental Practice Planning and Budgeting, Dr. Roger Howard • Developing the Dental Leader in You! Peter Barry Transitioning Dentist Podcast Series • What Are Your Transition Options, Dr. Bernie Dolansky • It’s all in the Planning: Creating a Transition Plan That Works, Dr. Bernie Dolansky • Selling Shares Versus Assets, Dr. David Chong Yen Female Dentist Podcast • • • • 48 Ontario Dentist • April 2015 • Communicating for Clarity and Progress, Peter Barry • Your Leadership is a Team Sport, Peter Barry • Creating a System of Accountability at the Front Desk, Dr. Rhonda Savage • Take Back Your Blank Cheques, Mariana Bracic • Why Good Facts Make Bad Law, Mariana Bracic • Why the Law is an Ass, Mariana Bracic • Drop Debt: Strategies for New Dentists to Climb Out of Debt (Part 1), Archie Pedden • Drop Debt: Strategies for New Dentists to Climb Out of Debt (Part 2), Archie Pedden • Legal Matters When Purchasing a Dental Practice – Part 1, David Rosenthal • Legal Matters When Purchasing a Dental Practice – Part 2, David Rosenthal • Legal Matters When Purchasing a Dental Practice – Part 3, David Rosenthal • Purifying Your Professional Corporation, Dr. David Chong Yen • Multiplying Your Capital Gains Exemption, Dr. David Chong Yen • Planning for Financial Independence, Mark McNulty • Determine Your Readiness to Sell, Mark McNulty Leadership Differences Between Men and Women, Dr. Lynn Tomkins Hiring Firing and Retaining Staff, Dr. Lynn Tomkins Effective Strategies in Managing a Dental Team, Dr. Lynn Tomkins Women Working with Women, Dr. Rhonda Savage Members in the Media The Natural Compassion of the Dental Community _______ Bonnie Dean On December 22, ODA Board member Dr. Charles Frank was interviewed on AM 800 CKLW in Windsor about the city’s decision to remove fluoride from the water supply, and the impact it has had on the teeth of his patients (“Fluoride Removal From Windsor Water a Problem”). The removal of fluoride is hurting the people least able to look after their health, that is, “the more vulnerable segments of the population — children, the elderly, the infirm,” said Dr. Frank. The interview aired throughout the next day during the station’s news updates. Windsor pediatric dentist Dr. Alexandria Meriano was also interviewed about fluoridation by CBC News Windsor in light of possible changes to the Safe Drinking Water Act being proposed by some MPPs at Queen’s Park. If passed, these changes could make fluoridation mandatory across the province. (“Fluoride Could Return to Windsor’s Drinking Water,” December 23). In the article, Dr. Meriano states that fluoridated water strengthens enamel and prevents decay in developing teeth. “When we’re talking about levels like 0.7 parts per million, those are safe levels, safe to be ingested and also beneficial to prevent the cavities.” Dr. Gary Glassman was featured in a Global News segment about his Goodwill Oral Health Project, which works to provide oral health care and education to people in Kingston, Jamaica. (“Endodontist Brings Dental Care Education to Developing Countries,” January 5). For more than 15 years, Dr. Glassman and his longtime friend, Dr. Len Boksman, have been setting up free oral health clinics in Kingston, where they teach dental students about the latest technologies and procedures, sometimes in the toughest and most challenged communities. Dr. Stephen Abrams was mentioned in a Wall Street Journal review of claims made about the light-based devices that can detect tooth decay earlier than X-rays (“Tooth Decay Detected by Laser and Light Systems,” WSJ.com, January 5). Dr. Abrams is President and founder of Torontobased Quantum Dental Technologies Inc. which makes one such device, the Canary System, which uses heat and light reflected from the tooth to warn of changes in the structure of the tooth. The article’s conclusion is that these devices can find signs of decay earlier than X-rays, but suggests that dentists use other examination methods — including X-rays and visual exam — before treating the cavity. 50 Ontario Dentist • April 2015 In a January 24 article, the Toronto Sun declared that more needs to be done to help welfare recipients access dental care in Ontario. However the article also highlighted the good works of two members: Dr. Christena Chruszez, a retired dentist and 50-year member who volunteers in Toronto at the Evangel Hall dental clinic and who has, according to the Sun, “donated her time one day a week for three years,” and Dr. Tom Harle, director of the Ottawa Mission Dental Program and a recent recipient of the Order of Canada. (For a full profile of Dr. Harle, please see Making a Difference on page 36 in this issue of Ontario Dentist).) In the article (“Dental Care for Welfare Recipients Needs Work”), Dr. Harle “insisted he doesn’t want this to be all about him — that he’s only working to ‘harness the natural compassion of the dental community.’” On February 4, ODA President Dr. Gerald Smith was interviewed by Fairchild Television, a Cantonese cable television network, about illegal dentistry. Dr. Smith talked about the risks unlicensed dentists pose to the public and suggested that viewers talk to their dentists about treatment and payment plans. He stressed that dentists put the needs of their patients first and are focused on giving “the best care in an affordable way.” Dr. Howard Lim was also interviewed, and explained how foreign-trained dentists can get licensed in Canada. According to Dr. Lim, those who practise illegally are those whose dental knowledge is so far below our standard that they cannot pass the National Dental Examining Board exam or were not accepted into the Qualifying Program and thus can cause tremendous harm — and even death — to the public. Due to Ontario consolidating its dental financial assistance programs, the Wellington-Dufferin-Guelph Public Health’s free fluoride varnish program for elementary children is uncertain. Dr. Robert Hawkins, a consultant with Wellington-Dufferin-Guelph Public Health, was interviewed: “What we’re trying to do is stop the cycle of kids having dental disease,” he said. (“Future of fluoride varnish program in Guelph area schools is uncertain,” Guelph Mercury, January 24.) ODA Past President Dr. Jack Cottrell represented the dental corps at the grand opening ceremony of a new medical and dental clinic in San Jose Villaneuva, El Salvador. (“Durham Medical Teams Help Open New Clinic in El Members in the Media Salvador,” Port Perry Star, January 19.) The clinic was built by Speroway, an international, non-profit charitable organization, with the support of two Canadian foundations: the C.H. Stiller Memorial Foundation and the Pottruff Family Foundation. Both organizations have ties to team members from Port Perry. Dr. Jerry Isenberg was also part of the medical-dental team. Dr. Timothy Agapas sponsored a “Manuary” event at a Queen’s University pub to raise awareness for treatment for head and neck cancer. (“Nog Hosts Shave-Off,” Queen’s Journal, January 30.) A similar concept to Movember, Manuary is a charity that started five years ago and is in its second year at Kingston General Hospital. The event raised money through a raffle and by asking the crowd for money prior to its “shave-off,” which featured shaving the beards of two volunteers. According to the article, Dr. Agapas has a keen interest in raising awareness about head and neck cancer, especially oral cancer. “Last year, 93,000 men and women [in Canada] were diagnosed with oral cancer and the unique aspect of oral cancer is such that — if treated early — it can be cured completely,” he is quoted as saying. Dr. Agapas also encouraged readers to see a dentist at least once a year to identify the early warning signs of oral cancer. “He or she is uniquely trained to look at diseases of the mouth to identify subtle changes that might not be noticed until they become very aggressive.” Discover Magazine published a blog post about the water fluoridation debate and how social media is used to successfully spread misinformation (“The Science Battle on Social Media,” Blogs.DiscoverMagazine.com, January 22). It includes a quote from (and a link to) a 2010 National Post article which featured Past President Dr. Harry Höediono: “My greatest fear here is [that,] with the advent of the Internet, and with the advent of social media, that a small vocal minority of individuals who are perhaps misinformed are able to reach a great number of people.” ■ For these and past media clips, visit the Members in the Media section of the ODA member website. In Memoriam The ODA regrets to announce the passing of: Dr. Donald Lewis Bigelow, on January 19, 2015, at the age of 81. Dr. Bigelow was a graduate of the University of Toronto’s Faculty of Dentistry’s class of 1956, and he registered with the RCDSO the same year. He practised as a general practitioner in Ottawa, was a member of the Ottawa Dental Society, and after retiring, relocated to British Columbia. Dr. Bigelow was a 50-Year Member of the ODA and is survived by his children, Sue and Steve. April 2015 • Ontario Dentist 51 Are you missing out? Do we have your current email on file at the ODA? You could be missing out on important ODA alerts and updates, including event announcements from your local component society. Log in to the odA website at www.oda.ca/member and view your profile to see what email we have on file. or simply send an email to [email protected] and tell us what email address you would like us to use. In addition, please add [email protected] and [email protected] to your safe senders’ list to help ensure that our alerts aren’t going to spam. 52 Ontario Dentist • April 2015 DENTAL Calendar May 1-2, 2015 at the Marriott Toronto Eaton Centre Hotel GENERAL COUNCIL MEETING The Annual General Council meeting will be held on the following date: MARK YOUR CALENDARS FOR MAY 2015! The ODA’s 148th Annual Spring Meeting May 7-9, 2015 Metro Toronto Convention Centre, South Building For exhibiting opportunities and/or class reunion listings, please contact Vicky Hatzopoulos: Tel: 416-355-2266 Toll-free: 1-866-739-8099, ext. 2266 Email: [email protected] CHAIR A SESSION AT THE 2015 ODA ANNUAL SPRING MEETING! The Ontario Dental Association is seeking volunteers to chair sessions for the upcoming 148th Annual Spring Meeting (ASM) being held May 7 – 9, 2015 at the Metro Toronto Convention Centre, South Building Volunteers who are selected as Session Chairs will not be required to pay the registration fee of $125. Although we try and pair you with your session of choice, we cannot guarantee that we will be able to accommodate your selection as sessions are allotted on a first-come, first-served basis. If you are interested in chairing a session, please email Teresa Tomassetti, Conference and Events Co-ordinator at [email protected]. TRIBUTE 2015 CLASS REUNIONS BEING HELD DURING—————————————— THE ASM 2015 8T5 University of Toronto, Class of 8T5 – 30th Reunion Thursday May 7, 2015. 6:00 pm – 9:00 pm Ripley’s Aquarium (adjacent to the Metro Toronto Convention Centre) Please forward your current email and mailing address to Laura Tam. Contact: Laura Tam E-mail: [email protected] 6TO University of Toronto, Class of 6T0 – 55th Reunion Friday, May 8, 2015. Appetizer Reception 5:00 pm, Dinner 6:30 pm, Live Music 5-8 pm University of Toronto’s Faculty Club 41 Willcocks Street, Toronto M5S 1C7 Contact: Donald Chong Email: [email protected] 7T0 University of Toronto, Class of 7T0 – 45th Reunion Friday May 8, 2015. Cocktail Hour 6:00 pm – 7:00 pm, Dinner 7:00 pm Keating Channel Pub & Grill 2 Villiers Street, Toronto Causal “Village House Pub Nite” Contact: Rob Bond Email: [email protected] 7T5 University of Toronto, Class of 7T5 – 40th Reunion Friday, May 8, 2015. 6:00 pm Arcadian Court 401 Bay Street (Simpson Tower), 8th Floor, Loft Room #5, Toronto For tickets, please contact: Contact: Donna Brode Email: [email protected] Contact: Jack Cottrell Email: [email protected] 8TO Dr. David Goodbrand University of Toronto, Class of 8T0 March 15, th 1946 — November 11, 2014 Reunion – 35 Friday May 8, 2015. Champagne Reception 6:00 pm Dinner 7:30 pm, Dancing 9:00 pm - 1:00 am Shangri-La Hotel (University at Dundas), Toronto Business Attire/Black Tie Optional Contact: Cary Letkemann Email: [email protected] Tel: 905-648-8848 9T0 University of Toronto, Class of 1990 – 25th Anniversary Celebration Friday May 8, 2015. Cocktails and Dinner – 6:00 pm Ritz Carlton Hotel, Toronto SAVE THE DATE Contact: Dr. Les Diamond Email: [email protected] 9T5 University of Toronto, Class of 9T5 – 20th Reunion Friday May 8, 2015. Cocktails and Dinner - 6:30 pm Ki Modern Japanese and Bar 181 Bay St., Bay Wellington Tower, Toronto Contact: Dr. Dino DiSanto Email: [email protected] Tel: 519-217 0755 Contact: Dr. Michelle Crystal Email: [email protected] Tel: 416-209-7808 Schulich Dentistry Alumni Reception Friday, May 9, 2015. 6:00 pm – 8:00 pm Ontario Room, InterContinental Toronto Centre, Toronto www.westernconnect.ca/dentistry_reception April 2015 • Ontario Dentist 53 Web Talk NEW: Health Advisories Section _______ Wini Lo The Health Advisories section of the member website has a new look, with an updated and easier way to get important updates and advisories. First, to access the Health Advisories section, find the new button on the right side of every webpage on the member website. The Health Advisories main webpage features alerts about critical events that could affect the delivery of oral health care and access to dentistry, with the date of the latest notification. Sections that have been very recently updated will be denoted with “NEW!” in red font. A recent archive is also available. Click to access the compiled content and updates issued by Health Canada, the Ministry of Health and Long-Term Care, and Public Health Ontario for each specific disease/virus. The Health Advisories section can also be accessed directly via www.oda.ca/member/healthadvisories (login/password is required). Send your questions and suggestions regarding the member website to [email protected]. We look forward to answering any questions you may have in the next issue of OD. 54 Ontario Dentist • April 2015 members Community News Heritage Plaque for Noted Public Health Dentist, Dr. John Gennings Curtis Adams _______ Catherine Morana In October 2014, the ODA was gratified to learn about the interest in a commemorative plaque erected in memory of noted public health dentist Dr. John Adams (1839–1922). The effort was spearheaded by longtime ODA-member Dr. David Kenny who organized sponsorships from numerous organizations, including the ODA, to help finance the heritage plaque. Plans to commemorate the life and work of Dr. John Adams are long overdue. Described by Dr. Kenny as a “zealous visionary for dental care of children”, Dr. Adams would open the first free dental hospital in North America in 1872. The hospital, called Christ’s Mission Dental Hospital would relocate in 1896 to the corner of Elm and Bay Street (then called Teraulay Street). This building still stands today and will be the site of the plaque unveiling on April 29, 2015. Years before the public health movement galvanized an awareness of the role prevention plays in public health, Dr. Kenny notes that Dr. Adams was already lobbying for free government-run dental infirmaries for the poor. His story is outlined in Dr. Kenny’s recent article “John G.C. Adams: Father of Dental Public Health in Canada”, published in the Journal of the History of Dentistry. Dr. Adams, along with his wife Sarah, would make extensive visits to poorhouses and orphanages, reporting on the high rates of rampant decay and abscesses which he observed were accepted as a norm by parents and children alike. His vocal calls for dental school inspections went unheard for decades, until 1911, when the City of Toronto finally appointed a dental inspector for schools. At the time, there would be calls to erect a monument to Dr. Adams, but nothing would come of it. Time has only improved our perspective on the scope of Dr. Adam’s achievements. Dr. Kenny cites Dr. Adams’ pioneering concept of prevention as the foundation for Public Health Dentistry and Pediatrics Dentistry in Canada today. And as reported by historian and former Ontario Dentist Editor Dr. Jim Shosenberg in an Ontario Dentist Editorial in 1997, it would take until 1983 for dental school inspections to be legislated province-wide in Ontario. Heritage Toronto will be sending out a press release regarding details of the plaque unveiling six weeks before the event which will occur at the corner of Elm and Bay on the afternoon of April 29, 2015. An ODA Advantage with more information will also be delivered to ODA members closer to the event. ■ Dominion Dental Journal, Volume XXXIV, Official Organ of all Dental Associations in Canada, Editor, A. E. Webster, Toronto. The ODA extends a warm welcome to the following new members: Dr. Atousa Ahadnejad, Richmond Hill Dr. Anmar Mahdi Al-Glao, Orléans Dr. Mohammed H Maki Al-Hashimi, Mississauga Dr. Ali Amer Al-Rubayee, Richmond Hill Dr. Sidika Nilay Cakmakci, Toronto Dr. Afson Ferdosmakan, Thornhill Dr. Emeka Kingsley Iloabachie, North York Dr. Saman Jomehri, Etobicoke Dr. Neda Kadivar, North York Dr. Alireza Kamali, Thornhill Dr. Sahib Maallah, London Dr. Nerdin Umaid Medhat, Oakville Dr. Navneet Kaur Minhas, Markham Dr. Salma Nikooie, Etobicoke Dr. Sharareh Pourmand, Markham Dr. Yasir Salah Shakir, Mississauga Dr. Jonas Jose Barbosa Stefani, Toronto Dr. Sarika Mohan Vakade, Brampton Dr. Emma Ling Bo Wong, Etobicoke April 2015 • Ontario Dentist 55 members Fee Guides and Dental Plans Suggested Fee Guide Coding and Dental Claims/Plans Questions In order to provide support to our members regarding the correct use of the ODA Suggested Fee Guide and dental benefit plans, Practice Advisory Staff at the ODA publish a regular column in Ontario Dentist. As always, we welcome your phone calls and emails and ask that you continue to contact us with any questions you may have. Q. I am a GP performing a procedure that does not have a procedure code in the GP Guide, but there is a code for this service in one of the ODA specialty guides. Can I use that code even though it is not in the GP Guide and if so how will third-party payers process my patient’s claim? A. There is nothing that prevents a dentist from using any code assuming that the code is being used to accurately describe the treatment prescribed or performed. When a dentist uses the procedure code, he/she is certifying that it is an accurate statement of the services performed. Third-party payers are required to process claims based upon the provisions of the specific contract under which benefits are being claimed. If the plan reimburses on the basis of the GP Guide and the procedure code is not in the GP Guide reimbursement would be declined. If the service performed is a benefit of the plan but does not appear in the GP Fee Guide, reimbursement would likely be declined because it is not in the Fee Guide that is applicable to the dentist’s classification of certificate. Prior to performing the treatment it would be prudent to advise the patient that the treatment may be an out-ofpocket expense. The best way for a patient to determine if the service will be covered by the plan is to submit an estimate for a pre-determination of benefits. Q. I am removing the root of a retainer tooth that is part of a fixed bridge and keeping the crown portion attached to the pontic. Do I use the code for a root amputation or would this be considered an extraction? A. If a root removal is being performed on a tooth that is a retainer for a fixed bridge, coding would depend on the number of roots present for that tooth. If all roots (whether the only root of a single rooted tooth or all roots of multi rooted tooth) are being removed, the correct code to use is 71201; Odontectomy, (extraction), Erupted Tooth, Surgical Approach, Requiring Surgical Flap and/or Sectioning of Tooth. The Standard Dental Claim Form should be completed with additional explanatory information included in the For Dentists Use Only Box. In situations where the root removal involves some — but not all — roots of the tooth, the procedure would be coded as a root amputation. (i.e.: one or two roots are removed from a three-rooted tooth) For additional information about completing claim forms, please refer to the Dental Benefit Plan Handbook for Dental Offices available on the ODA member website or, contact the Practice Advisory Services Department. Q. My patient presented with an infection. Antibiotics and pain medication were prescribed. Two weeks later the patient returned and the root canal therapy was started; a second appointment was required to complete the treatment. Is it appropriate to use the pulpectomy code at the first appointment? A. A pulpectomy is described as an emergency procedure and/or as a pre-emptive phase to the preparation of the root canal system for obturation. 56 Ontario Dentist • April 2015 Fee Guides and Dental Plans If a pulpectomy is performed as an emergency procedure it would be appropriate to use the code that describes the number of canals treated during that procedure. When the patient returns to have the root canal completed, the code that is used is based on the number of canals treated. Other factors may also determine the root canal procedure code to use as well; i.e.: exceptional anatomy, difficult access, calcified canals etc. The fee for the root canal should be reduced by 50 percent of the fee charged for the emergency pulpectomy. It would be inappropriate to submit a code for a pulpectomy if it is being performed as a pre-emptive phase to RCT, and is not being performed as a separate emergency procedure. If the intent of treatment is to perform a root canal procedure and the pulpectomy is not performed due to an emergency, the pulpectomy procedure is included as part of the root canal treatment and would not be coded separately. The only code to use would be that which describes the number of canals obturated. The distinction to be considered is whether or not the pulpectomy was performed as an emergency treatment. ■ DENTAL CE CRUISES ALASKA GREECE &TURKEY June 14-21, 2015 July 11-18, 2015 ORAL DERMATOLOGY AND PATHOLOGY ODA Extended Health Care Insurance – a safety net should the unthinkable happen Whether you’re a practice owner, an associate, new grad or retired, odA extended Health Care insurance should be part of your overall financial protection plan. designed for odA dentists, it provides the best combination of features, cost and value on the market. ConTACT us TodAy For More InForMATIon: Call 416-922-4162 ext. 3368 if you’re in the Toronto area, or call toll free at 1-866-739-8099 ext. 3368 or email us at [email protected]. CHANGING DENTAL PRACTICE CARIBBEAN CARIBBEAN September 20-27, 2015 April 10 - 27, 2016 PEDIATRIC DENTISTRY COMPREHENSIVE DENTISTRY Fantastic learning experience while relaxing on a cruise. Great opportunity to learn. Dr. R. Anderson 1-888-647-7327 providing dental cruises since 1996 Please contact us at: Tel: 416-922-4162 ext. 3301 Toll-free: 1-866-739-8099 ext. 3301 Email us: [email protected] TODAY’S [email protected] www.seacourses.com INVESTMENT OPPORTUNITY Does your TFSA consistently generate high returns? 8% CURRENT YIELD Registered Account Eligible (TFSA,RRSP etc.) Non-Registered Account Options Available Ontario based accredited investors looking for more information, please contact: Higgins Investment Group [email protected] 647-520-7939 This advertisement does not constitute an offering of securities and cannot be relied upon for making your investment decision.Eligible investors should read the Subscription Agreement prior to investing. Shares are not covered by government deposit insurer, nor are they guranteed. Higgins Investment Group is an Exempt Market Dealer. April 2015 • Ontario Dentist 57 Join the Remote Areas Program! ODA’s RAP delivers care in 26 communities spread throughout northwestern Ontario, from the Sioux Lookout area all the way up to the Hudson Bay coast. Oral health needs of First Nations people are extensive and the program provides an opportunity to help improve their oral health status. Program pays a daily rate and covers costs such as travel, food and accommodation. Gain a fabulous working and learning experience. For more information, or to request an application form, please email Janice Sawyer, Remote Areas Program at [email protected]. New! ODA introduces the Health Advisories Website dentists and other health-care providers need to be alerted to critical events in the environment that could affect the delivery of oral-health care and access to dentistry. Access important notices and advisories issued by Health Canada, the Ministry of Health and Long-Term Care, and Public Health ontario by visiting our new Health Advisories website at www.oda.ca/member/healthadvisories. Visit often to make sure you have the latest information and guidance on infectious diseases (e.g. Ebola Virus Disease) and other adverse events. www.oda.ca/member/healthadvisories 58 Ontario Dentist • April 2015 Classified Order Form This form is for classified advertising in Ontario Dentist only. NOTE: NO RECEIPTS/INVOICES WILL BE ISSUED. COSTS: (noT InCLudIng HsT) • odA Member (basic word count): . . . . $35/50 words • non-member (basic word count): . . . . . . $75/25 words • Additional words: . . . . . . . . . . . . . . . . . $8/10 words • shading . . . . . . . . . . . . . . . . . . . . . . . . $20 • Marketplace: . . . . . . . . . . . . . . . . . . . . $250 Please keep a copy of this form as your receipt/invoice. To submit a classified ad or for any questions, please contact: Catherine Solmes 416-922-3900 ext. 3305 | Toll Free 1-800-387-1393 ext. 3305 email: [email protected] | Fax 416-922-9005 Rates as of October 2014. For current rates or for more information regarding ads with graphics, please contact Catherine Solmes. HEADING: ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ AD CONTENT: Accounting/Financial services Associates equipment (sales. leasing, rental, repair) Hiring opportunities Locum dentists Miscellaneous office space Practice opportunities NUMBER OF ISSUES: Please indicate how many issues you would like your ad to run in: Ad Title: __________________________________________________________________ Ad Text: __________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ Phone: ____________________________________________________________________ Fax: ______________________________________________________________________ SAMPLE CLASSIFIED AD: email: ____________________________________________________________________ Dental Associate needed (up to three days per week) in the GTA. Excellent opportunity with chance for full-time position. Phone: 416-123-4567 Fax: 416-123-2468 Email: [email protected] Website: __________________________________________________________________ Please write your ad CLEARLY. (Attach separate sheet if necessary.) THE ODA IS NOT RESPONSIBLE FOR SPELLING MISTAKES. CLASSIFIED ADS MAY BE EDITED & CONDENSED TO CONFORM TO ONTARIO DENTIST STYLE. CONTACT INFORMATION: (For AdMInIsTrATIve PurPoses onLy) ❑ odA Member ❑ non-member odA Member Id #: ________________________ name: _______________________________________________________ (IF APPLICAbLe) Phone number: ____________________________ COST: email: ______________________________________________________ PAYMENT: basic word count: ______________________ ❑ cheque enclosed or sent Additional words: ______________________ Sub-total: $ ______________________ name on Card: __________________________________________________________ HsT (13%): TOTAL: HsT # r108090945 $ ______________________ $ ______________________ ❑ vIsA ❑ MasterCard Credit Card #: __________________________________________________________ expiry date: ________________________________________ signature: ______________________________________________________________ Privacy: Please note that the information collected on this form will be used by the ODA for the purpose of publication by Ontario Dentist and for no other purpose. The ODA is committed to protecting the privacy of your personal information. For more information about the ODA’s management of personal information, or the ODA’s use and disclosure practices, please contact the Chief Privacy Officer or any Member Service Representative or Julia Kuipers at the ODA by calling 1-800-387-1393 or 416-922-3900, by email at [email protected] or by fax to 416-922-9005. CA003-May 2013 members Advertising must comply with the advertising standards of the ODA. The publication of an advertisement should not be construed as an endorsement of, nor an approval by, the ODA. Classifieds ASSOCIATES AVAILABLE Periodontist available for part-time position in the GTA. Email: [email protected] ASSOCIATES WANTED Associate Dentist Wanted – GTA Altima Dental is one of Canada’s largest and fastest-growing dental groups. Excellent opportunities available throughout the GTA. For more information, visit our website or email us. Website: www.altima.ca Email: [email protected] Phone: 416-785-1828 General Dentist – Bermuda We are looking for a full-time general dentist for our high-end, modern, multi-specialty practice in beautiful Bermuda. Applicant should have two years of experience or more. Phone: 441-296-0011 Fax: 441-263-3019 Email: [email protected] Website: www.parlavilledental.com Associate Dentist A modern, established, multi-location dental network in Muskoka is looking for a full-time or part-time associate. The existing, long-term associate is relocating out of the area. If interested, please email your resumé. Email: [email protected] Associate Position Midland, Ont. (1.5 hours north of Toronto) We are looking for a highly motivated and friendly associate to join our team of energetic staff. The right candidate will be offered one day per week in our practice. Please submit your resumé to the attention of Shelly. Phone: 705-526-5241 Fax: 705-526-2433 Email: [email protected] Website: dentistrybythebay.ca 60 Ontario Dentist • April 2015 Extremely busy office in Woodstock, Ont., is looking for a full-time or part-time associate. Must be comfortable with all aspects of general dentistry. Phone: 905-581-8828 Email: [email protected] Associate Needed Ottawa, Ont. Part-time associate needed to replace relocating dentist. Two to three days per week. Excellent opportunity with chance for a full-time position. Email: [email protected] Associate Endodontist Kitchener, Ont. Deer Ridge Periodontics is presently looking to incorporate an endodontist into the practice as either a full- or parttime associate, with the potential for partnership in the near future. We are seeking out a highly motivated individual to join our team and help build the practice. The office is located in a new building with state-of-the-art facilities and paperless charting. If you are interested in learning more about this opportunity, please email Leslie. Email: [email protected] Dental Associate Sudbury, Ont. Busy new Sudbury dental office is looking for a new associate to fill the shoes of a retiring associate, who has a full patient load. Phone: 705-566-0975 Fax: 705-566-0297 Email: [email protected] Associate Opportunity Kingston, Ont. Full-time dentist with experience and excellent chairside manner required for large group practice in well-established office. Candidate would need to be proficient in general dentistry, with special interests in oral surgery and endodontics. Please email your C.V. or questions. Email: [email protected] Associate Dentist Opportunity Cobourg, Ont. Busy family dental practice is looking for a friendly dentist with excellent communication skills to join our team. Fax: 905-372-9439 Email: [email protected] Associate Wanted Cambridge, Ont. Do you love endo, surgery and implants? Huge opportunity for the right kind of caring dentist in a large group practice. One hour from Toronto. Email: [email protected] Red Deer, Alta. Full-time associate wanted immediately for a nine-op, established, growing dental practice. Bright, spacious office with new, up-to-date technology and equipment. Excellent opportunity with the possibility of partnership. Phone: 403-347-8880 Fax: 403-347-2133 Email: [email protected] Website: www.associatesdental.com Associate Required Orillia, Ont. We are looking for an associate to join our well-established family practice. Seeking an individual who has excellent clinical and communication skills and who is eager to join our friendly and efficient team. Email: [email protected] Associate Dentist Wanted – Cambridge, Ont. At Altima Dental, associates can focus on dentistry instead of the needs of a small business. That’s the beauty of a group practice; the freedom and flexibility to practice with colleagues who share your professional interests, and the ability to focus on your patients. Excellent opportunity available at our Cambridge location. Visit our website or email us. Website: www.altima.ca Email: [email protected] Phone: 416-785-1828 Classifieds Endodontic Associate Needed Part-time position available for endodontic practice in Brampton. Please email your C.V. Email: [email protected] Phone: 905-454-9900 West of Toronto Part-time Associate Busy, fully booked from day one. Opportunity to practise dentistry in a well-established office that thrives on a value-based and positive working environment. Modern technologies, exposure to implants, cosmetics, Cerec technology and the ability to refer to the many specialists within the practice. Email: [email protected] Full-time Associate Needed Leamington, Ont. We are seeking a full-time associate for our general practice. No evenings or weekends. New grads are welcome. Excellent earning potential. Phone: 519-322-2866 Fax: 519-322-1769 Email: [email protected] Cornwall and/or Hawkesbury (Alfred), Ont. Very busy family dental practices are looking for a part-time/full-time associate. Email: [email protected] Phone: 450-370-7131 (Carole) Thunder Bay, Ont. Earn at 45% Full-time associate position. Outstanding opportunity for a dynamic, skilled individual to join our two large, well-established practices – one in Thunder Bay and one two hours east of the city. Please submit your C.V. by email. Email: [email protected] Ottawa, Ont. Full-time associate needed. Outstanding opportunity for a dynamic, dedicated team-oriented individual to join a large, well-established, busy group practice in Kanata, (Ottawa) Ont. Please submit your C.V. Email: [email protected] Maternity Leave/Part-time Associate Position Experienced dentist needed full-time to fill maternity leave starting April 2015. Excellent opportunity to remain as an associate part-time. No weekends. Office situated outside the GTA in the Hanover area. Fully booked from day one. Amazing staff, good patient base and a whole range of dentistry. Email: [email protected] Associate Position Position available immediately for a busy, well-established practice 20 minutes north of Barrie. Newly renovated office with two hygienists and an oral surgeon. General anesthesia available. New grads welcome! Reply by email. Email: [email protected] Fax: 705-325-1090 Want to place a Classified Ad? Contact: Catherine Solmes 416-922-3900 ext. 3305 or [email protected]. IMPR IMPROVING ROVING DENT IST TS S’ DENTISTS’ SMILES FOR SMILES OVER O VER R 40YEARS. 4 40 0YEARS. E W We e know and understand the business of buying and selling dental practices. As Canada’s professional practice appraisal and sales leader since e 197 1974, 74, 4, our record of proven results is second to none. With a dedicated team of offering fering appraisal, consulting and brokerage ser services, vices, we’re here to make sure you end up smiling. Contact us at (888) 764 764-4145. - 4145. BROKERAGE BRO OKERAG GE roicorp.com April 2015 • Ontario Dentist 61 Classifieds Associate Required Peterborough, Ont. Truly unique opportunity to join a well-established office with a caring team in a busy family practice. Positive attitude, sense of humour and flexibility in scheduling and location will lead to a successful and rewarding position for the right individual. Please contact us by email. Email: [email protected] Endodontist and a General Dentist Needed A busy, modern London, Ont., office is looking for an endodontist one day/week. Will consider a foreigntrained dentist with a strong background in endodontics. Also looking for a general dentist (part- or full-time) with minimum two years’ experience. All patients are fee-for-service. Please email resumé. Email: [email protected] Toronto Associate Wanted Established general practice. Part-time, may lead to full-time. Two to three days per week, including some weekends. Please send resumé. Phone: 416-498-8988 Fax: 416-498-8987 Email: [email protected] 62 Ontario Dentist • April 2015 OMFS Associateship A well-established group practice in southwestern Ontario is seeking an oral and maxillofacial surgeon for associateship leading to partnership. Our full-scope modern surgicentre and hospital-based practice provides dentoalveolar, implant, orthognathic, reconstructive, TMJ and trauma surgery under deep sedation or general anesthesia. We enjoy partnering with a very supportive dental, medical and specialist referral network in our community. We are seeking a personable, energetic, ambitious, caring individual who wishes to be part of a large dynamic team and further its reputation. The candidate must be eligible for licensure to practise as a specialist in oral and maxillofacial surgery in Ontario, including Fellowship in the Royal College of Dentists of Canada (RCDC). Our diverse university community has many amenities and provides an excellent environment in which to raise a family. Its high-living standards and easy access to recreational and cultural activities make it a top community in southwestern Ontario. Forward C.V. and inquiries by email. Email: [email protected] Hay River, N.W.T. The team at the Hay River Dental Clinic is looking for a full-time associate who wants to be busy with a full caseload and a wide variety of dental treatments from day one. We are a paperless, seven-chair facility with three excellent dental hygienists and friendly, longterm staff. Join us in a beautiful small town on the south shore of Great Slave Lake where the summer nights can be spent on the beach and the winter has amazing outdoor activities. Please email your resumé. Phone: 867-874-6664 Fax: 867-874-3233 Email: [email protected] Website: www.hayriverdentalclinic.com Part-time associate required. Pickering, Ont. Evenings and Saturdays. Please email your resumé. Email: [email protected] Price Increase Notice! The prices of the Ontario Dentist classified ads will be increasing as of June 1, 2015. For more information, or if you would like to place a classified ad in an upcoming issue of OD, please contact Catherine Solmes at 416-922-3900 ext. 3305 or [email protected]. Classifieds Ontario Dentist Marketplace Northern Ontario Associate Opportunity Very busy, state-of-the-art practice four to five hours north of the GTA needs a full-time associate dentist immediately. Expand your professional skills while taking home $250,000, or much more, in the first year. You will be busy from day one. Our friendly and professional team will support your success. The ideal candidate will be hard-working and dedicated to high quality dentistry as well as excellent patient care and communication. Please send resumé. Email: [email protected] Associate Needed Barrie/Orillia, Ont. Our busy practice is seeking a full-time associate dentist for offices in Barrie and Orillia. This full-time position with condensed hours is suited to an experienced dentist (five+ years) who enjoys a busy environment and is a team player. Candidate should be competent in general dentistry, RCT, implants and Cerec restorations. We provide an environment of learning and professional growth and seek a candidate who would like to grow with our practice. Email: [email protected] Kingston, Ont. Looking for an associate to work three days a week in a very busy, well-established, modern practice with good patient flow. Please submit your resumé by email. Email: [email protected] Earn 50%! Full-time associate needed in Bracebridge (two hours north of Toronto). Email: [email protected] ACCOUNTING/ FINANCIAL SERVICES Effective Corporate Tax Planning for Professionals and Businesses We are driven by a single objective: to put more money in your pockets instead of in the pockets of the government. Contact us for FREE Special Tax Savings Report. Leach Bradbury. Phone: 1-800-368-0747 Fax: 613-738-8788 Email: [email protected] Website: www.lb-ca.ca and www.managefinancialwealth.ca April 2015 • Ontario Dentist 63 Classifieds EDUCATION/TRAINING LOCUM DENTISTS AVAILABLE Hands-On Extraction Classes Learn advanced extraction techniques, elevating flaps, suturing, third molar removal, sinus perforation closure, using instruments properly, and how to handle large abscesses and bleeding. Classes combine lecture and participation on live patients. Website: www.weteachextractions.com Phone: 843-488-4357 Email: [email protected] Hygiene Locum Keep your hygiene department active while you are away! I am a retired dentist willing to administer local anesthetics and do recall exams, hygiene checks, prescriptions and Xrays as needed. Willing to travel within Ontario. Dr. Michael Veer Phone: 226-934-4014 Email: [email protected] HIRING OPPORTUNITIES Full-Time Certified Dental Assistant Come work with us in beautiful Bermuda. We are looking for a full-time CDA to join our modern, multi-specialty practice. Applicant should have two years of experience. Phone: 441-296-0011 Fax: 441-293-3019 Email: [email protected] Website: www.parlavilledental.com Locum dentist with more than 30 years in general practice, including 15 years locum experience, will provide locum services during illness, maternity leave or other leaves of absence, vacation, etc. Will accept part-time or full-time locum position. Willing to travel anywhere in Ontario. Available immediately. Please contact Dr. Peter Rockman. Phone: 905-889-7474 Phone (cell): 416-564-8303 Email: [email protected] Hygiene Locum Want to keep your office open and hygiene department working while you are away? I am an experienced and retired GP who can cover your office, do recall exams, hygiene checks, review X-rays, prescriptions and emergency treatment for your patients. Experienced (35+ years) in all areas of general practice including ortho, implants and dentures. Willing to travel in Ontario. Dr. Ken Lawlor Phone: 416-568-4476 Email: [email protected] Experienced Family Dentist Skilled in all aspects of general dentistry, available for locums in the GTA and anywhere else in Ontario. Great demeanour with adults, children and staff. Excellent references available. Dr. Stanley F. Okorofsky Phone: 416-515-0664 Cell: 647-227-3344 Email: [email protected] Want to place a Classified Ad in Ontario Dentist? Contact: Catherine Solmes at 416-922-3900 ext. 3305 or [email protected]. 64 Ontario Dentist • April 2015 Classifieds LOCUM DENTISTS WANTED Locum Dentist Needed Ottawa, Ont. Locum dentist needed to cover a maternity leave (May 2015 to October 2015) in a busy, modern practice in east Ottawa. Full-time hours Monday through Thursday and one evening. Please email your resumé if you are interested. Email: [email protected] OFFICE SPACE AVAILABLE New Medical/Professional Centre Stouffville, Ont. Now leasing two-storey, 28,620 sq. ft. building located in the sought-after, 45acre Beacon Hill Business Park, surrounded by residential communities. Distinctively designed, ample parking, professionally landscaped grounds. Contact: Stephanie Settembri Phone: 905-761-7707 ext. 312 Email: [email protected] Website: gottardoconstruction. gottardogroup.com/175mostar.php Dental Office For Lease Scarborough, Ont. 401/Kennedy Road area. Excellent exposure. Fully built clinic. Tenant inducements. Brokers welcome. Phone: 905-853-5550 Cell: 416-388-5248 Email: [email protected] SERVICES Should I associate, start from scratch or purchase? Should I grow my practice or sell? Where are the best locations to start from scratch? Should I buy this practice? How successful can I be? How competitive is this region? How many people in this area need a dentist and have insurance, and how much do they spend on restorative and cosmetic dentistry? What marketing ideas are most effective for my community? Should I offer assignment? Dental Strategy is the Canadian leader in dental market demographics and dental business intelligence, and can help with answers. For more information visit www.dentalstrategy.ca . UPHOLSTERY SERVICES EXPERIENCE A NEW CHAIR TODAY! ———————————— Let Nora’s Upholstery re-upholster your dental chair. Over-the-weekend service available at no extra cost. It’s magic! Phone: 905-737-0100 Phone (cell): 416-909-2752 Email: [email protected] www.norasupholstery.com Price Increase Notice! The prices of the Ontario Dentist classified ads will be increasing as of June 1, 2015. For more information, or if you would like to place a classified ad in an upcoming issue of OD, please contact Catherine Solmes at 416-922-3900 ext. 3305 or [email protected]. VAILABLE AV A IN THE GTTA Learn how to set up our ambulatory services in your practice. Schedule a consultation on how to offer Full-Arch Implant Dentistry. Our experienced team of clinicians will work with you to implement this revenue generating service in your practice. Grow your practice and reduce your stress. Improve your patients’ quality of life with our customized implant solutions and make them advocates, promoters, and loyal followers of your practice. www.ConexisDental.com 416 901 6894 [email protected] Complete Implant Solutions that Add Value and Distinction April 2015 • Ontario Dentist 65 Classifieds ADVERTISER INDEX Beyes Dental Canada Inc......................................6 Meridian Sales & Appraisals.........................62, 64 Canadian Dental Protective Association................19 MKR Cabinets ...................................................31 Cappellacci Daroza LLP......................................39 MNP ................................................................35 Carestream .......................................................45 Ontario Dental Association .....................15, 39, 58 CDSPI..............................................................IBC Procter & Gamble ....................................IFC, OBC CIBC Wood Gundy Securities .............................41 ROI Corporation................................................61 Conexis Dental Services .....................................65 Sea Course Cruises............................................57 DCY Professional Corp .......................................34 Selog Medical Contractors/think Giraffe Design....51 Dental Office Consulting.....................................52 Shaw Group of Dental Laboratories .....................21 Dental Practice Safety.........................................15 Specialty Dental Products....................................27 Glaxosmithkline .................................................13 TD Bank Financial ................................................3 Higgins Investment Group ...................................57 The Wyndham Group at Raymond James Ltd ..........9 J. J. Quality Instruments.......................................41 Tier Three Brokerage Limited ...............................49 MBC Legal........................................................23 Vintage Brands..................................................17 McNulty Group .................................................11 Voco Canada......................................................5 Mendlowitz Janelle Simone LLP............................10 saving you money on the products and services you need. Learn more about the offers and how to take advantage of them at www.oda.ca/member/signature-select Visit today – visit often! 66 Ontario Dentist • April 2015 CASE STUDY 8 30% increase in patient referrals. ISSUE We or oral hygiene. ing spent on po be as w e d an tim r ns ai io e instruct Too much ch rdize our hygien da an st to em needed a syst tients. motivate our pa SOLUTION practice to a priority in our as e en gi hy al ment. focus on or thodontic treat We decided to s throughout or m gu d an to give h e et nc te rie ing expe ensure healthy ow” initial bond “w a te l new ea ia cr nt to te to other po We also wanted e to talk about iv sit po ng hi et m both. the patients so lped us deliver alth Solutions he He orth O s. nt patie RESULTS ® program, ® e Crest + Oral-B th g tin en em pl ts. This s of im eck appointmen Within six month oral hygiene ch in se ea patient cr in de se % % increa we had a 45 faction and a 30 tis sa nt tie pa d led to increase the first year. referrals within Dr. Tracey Hendler DDS, MSD, Cert. Ortho, FRCD(C) Dr. Tracey Hendler has not been compensated to appear in this ad. Find out how our programs are paying off for other practices at www.HealthyPracticeNow.ca We mean business. business