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MEDICAL INFORMATION The Czech medical system is no longer entirely socialized. It is partially government-run and partially private, and there are a number of western-trained doctors now practicing in Prague. While medical facilities may seem worn and out-dated to the average westerner, the staff does maintain a standard of cleanliness. The Czech philosophy of medical care and the doctor-patient relationship tend to be more European in approach. That is, the doctor will be less likely to share information about the patient’s condition with the patient than is generally the case in the west. This is a cultural difference and not a deficiency in medical care. You may have to ask more questions in order to get information. In addition, it may be helpful to know that “doctor’s orders” are often not questioned in this culture and this culture and alternative treatments are not always offered. The Czech medical system is very segmented. There is not one central emergency room, thus emergencies are often sent to the facility that treats the specific medical condition. If an injury is the result of an attack or other criminal case, the patient would be sent to the police hospital. Also, it is not uncommon to find closed doors (where you would knock or ring for service) rather than an open nursing station. Foreigners who use Czech medical facilities are expected to pay for their care. Credit cards may not be accepted and insurance cards are not usually accepted in lieu of payment. Generally, patients who have overseas insurance coverage should expect to pay the bill and then seek reimbursement from their insurance company. These listings are provided for information only. It is not a recommendation of any particular service but all of these doctors speak good English and cater to the international community. You can also find additional listings by specialty under Health Care in the Prague Yellow Pages (Zlaté stránky). In the very back there is a listing in English under any heading you are looking for (not just medical). There are quite a few listings for clinics and doctors who speak English as well as other languages. Clinics Canadian Medical Center Veleslavínská 1/30, Prague 6, Tel. 235 360 133, Hours: 8:30 – 17:00 CMC is a family medical clinic that provides English-speaking Czech doctors and primary health care to people of all ages. They refer to specialists including dental and provide hospitalization assistance as well as an on-site pharmacy. Charles University International Clinic Karlovo náměsti 32, Prague 2 Tel. 224 904 347 After hours: 602 220 435 Hours: 9:00 – 17:00 7 days a week Dr. Miroslav Palát By appointment only. Reasonable rates. Primary and preventive care, general and internal medicine. CUIC is a family doctor atmosphere with a commitment “to take time, to listen and to provide quality care”. First Medical Clinic of Prague Tel. 224 216 200 Na Perštýně 10, Prague 1 1 24 hours on-call: 601 225 050 or 604 225 050 A comprehensive medical care offering a 24- hour on-call service, a bi-lingual staff, and medical services which include general practice, psychotherapy, internal medicine, opthamology, dermatology and gynecology. Czech, English, French, German, Spanish, and Russian are spoken at the clinic. Major credit cards as well as Czech and foreign health insurance plants plans are accepted. Health Care Unlimited Poliklinika Stare Město, Revoluční 19, Prague 1 Tel. 224 810 744 x 286 Mediscan Diagnostic Center Šustova 2/1930, Prague 4 Tel. 267 090 811 Specializes in diagnostic testing for a wide variety of medical needs including cardiatric, EKG, catscan, etc. They also do routine physicals and have general practitioners . available. Pediatric Health Center Veleslavínská 1/30, Prague 6, Tel. 235 366 160, Hours: 8:30 – 17:00, After hours: 603 220 207 Policlinic at Národní Národní 9, Prague 1.Tel. 222 075 120 After hours: 606 461 628 Hours: M-F 8:00 – 16:00 daily A private medical clinic accommodating foreigners. It has 25 English- speaking general practitioners with a wide range of specialization. German- and English- speaking doctors are also available. The clinic keeps a doctor on-call after hours. Foreign insurance is not accepted. Santé Medical Clinic Emergencies: 224 322 655 Anenské náměstí 4, Prague 1 Tel. 221 635 237 Hours: M-F 8:00-16:00 daily Has three clinics (Prague 1,6 & 9) and a staff of 10 full-time doctors plus other associates. Medical care includes internal medicine, general practice, pediatrics, surgery and gynecology. They accept major credit cards and foreign insurance. Unicare Medical Center Na dlouhém lánu 11, Prague 6 Tel. 235 356 553 or 235 355 202, Hours: 8:00- 20:00 daily Kosacová 420, Průhonice Mobile 602 20 10 40, Hours: T/Th 8:30 – 20:00, Sat. 8:30 – 13:00 Directed by Dr. Julia Concha-Gonzales the clinic has a core of five doctors plus different associates in pediatric but offers a wide range of health care such as gynecology, internal medicine as well as internist who is qualified in homeopathy and acupuncture. Major cards and foreign insurance and BUPA accepted. Dentists Dr. David Hurie (English) Dr. Koon Paprsková 2, Prague 4 Tel. 244 471 018 Hours: 8:00 – 17:00 Dr. Eva Hysková (English) European Dental Center Václavské náměstí 33, Prague 1 Tel. 224 228 984, 224 228 993, 603 330 833 2 Hours: 8:00 – 17:00 ???? Dr. Richard Dvořak (English/German) Dr. Dana Kounovská (English/German/Italian) Baarova 13, Prague 4 Tel. 241 484 722 Hours: 8:00 – 17:00 Dr. Karra and Dr. Myran Techler (pediatric emergencies) Ruzyňská 26, Prague 6. Tel. 602 391 101 (Dr. Karra), 603 459 717 Dr. Helena Žižková (English) also orthodontics and dentistry for children. Evropská 32, Prague 6 Tel. 233 333 708 Hours: M/T/F 7:30 – 14:00 W/Th Noon – 20:00 Emergency Information In the case of a major medical emergency, you should first call the Záchranná služba, the state ambulance service. The ambulance driver will take you to the nearest or best-equipped hospital for your problem. It is possible to request a specific hospital but the decision is on the ambulance service. Not all staff at Záchranná služba speaks English. Expats should keep in mind a few phrases. Nehoda means ”accident”, pomoc is the word for “help”, and nemocnice is “hospital”. Give the operator the name and address where the ambulance is needed. If you are incapacitated or have someone to help, you can go to a nearby hospital or one of the 24hour clinics that cater to foreigners. If you have an emergency and have a prescription for medication, it may require a trip to a lékárna (pharmacy) to have it filled. In addition to prescription drugs, a lékárna carries over–the-counter medications (see Pharmacies p. 15 ). To find a 24- hour pharmacy near you, look in the Yellow Pages under Lékárny nepřetržitou pohotovostní službou. Many items “over-the-counter” in other countries are not available here without a doctor’s prescription. Also a drogerie carries only general care items and toiletries and not prescriptions. In the unfortunate case of the death of a family member, contact your embassy. Many embassies can also help provide referral for a wide variety of unique medical needs. General Practitioners Dr. Jan Stránský Narodni trida 11, Prague 1 Tel. 222 075 120 Dr. Concha-Gonzales Unicare, Na dlouhem lanu 11, Prague 6 Tel. 267 750 427 Mobile: 602 010 404 Dr. Miroslav Palát 3 Karlovo Náměstí 32, Prague 2 Tel. 224 904 347 After hours: 602 220 435 Dr. Votruba – CMC Dr. Joseph Susi – American Medical Center Dr. Stan Kusý – Vodičkova 28, Prague 1, Tel. 603 481 361 – 24 hours service Other Doctors Cardiologist Dr. František Kolbel Bldg B Klinika Interna Motol U Úvalu 84, Prague 5 Tel. 224 434 001 or 224 434 017 Dermatologist Dr. Dorothy Němcová Dukelských Hrdinů 17, Prague 7 Tel. 233 378 809 or 602 222 192 Speaks excellent English and highly recommended by the American Embassy. Gynecologists: Dr.Kateřina Bittmanová (speaks German, English, Russian, and Hebrew) Mánesova 64, Prague 2 Tel. 222 724 592 Dr. Elena Figurová Vinohradská 65, Prague 2, Vinohrady Tel. 224 220 037 or 602 363 361 Pediatricians: Dr.Concha-Gonzáles Unicare, Na dlouhém lánu 11, Prague 6 Tel. 267 750 427, Mobile: 602 010 404 Dr. Barbara Taušová Canadian Medical Center Veleslavínská 1/30, Prague 6 Tel. 235 366 160 or 235 360 133, Mobile: 602 335 673 Dr. Petr Žáček (Head of Pediatrics) Na Homolce Hospital Roentgenova 2, Prague 5, Tel. 257 272 033 or 257 272 043 Psychologists: Dr. Pothe, Tel. 222 075 120 or mobile 602 289 717 (doesn’t take Czech insurance) Dr. Rýc, Tel. 296 183 535 (takes Czech insurance) Orthopedist: Dr. Zdeněk Klezl Vitězné Náměstí 9, Prague 6, Tel. 602 393 799 (mobile) Social Work Counselor: Patricia Wallace 4 American Medical Center, Janovského 48, Prague 7, Tel. 233 326 677 Hospitals Fukultni nemocnice Motol U Úvalu 84, Prague 5 Adjacent to Na Homolce hospital (white) Emergency: 224 433 681, Pediatrics: 224 433 690 While the facilities are a little bit older than Na Homolce, many of the doctors speak English and provide emergency and pediatric care. They also have a foreigner’s information center located on the bottom floor near the emergency room. It is the best place to go with a pediatric emergency. Na Homolce Hospital Roentgenova 2, Prague 5 Large white building adjacent to Motol Hospital (blue) 257 272 174 or 257 272 146 Foreign – speaking 252 912 191 257 272 043 Pediatrics 257 272 191 or 257 274 546 After hours Hours: 8:00 – 16:00 Foreigner’s Clinic The facility has the reputation of being used by foreign dignitaries in Prague. They have an Englishspeaking reception area as well as many bi-lingual doctors including German, Russian and French. The well- stocked pharmacy is adjacent to the foreigner’s clinic. In addition, they also employ general practitioners, surgeons, dermatologists, an ear, nose, and throat doctors. They have a very good pediatric department headed by Dr. Petr Žáček. If a specialist is needed, one can be recommended and seen on the same day. Foreign health insurance and major credit cards are accepted. Immunizations Hygienická stanice Rytířská 12, Prague 1 (at the corner of Na Můstku). Tel.224 482 699 or 224 482 615 Hours: M/W 8:00 – 11:30 & 13:00 – 15:00 T 8:00 - 12:30 There are other locations throughout Prague listed in the Yellow Pages but this is the main location. They provide a full range of all basic immunizations as well as the whole range of “exotic” vaccinations for special travel needs. While you can get immunizations through your family physician or pediatrician, Hygienic Stations are the main suppliers and you can go directly to them for immediate short-term needs, especially if you have to travel on short notice. Not everyone speaks English but they do some English-speaking doctors. Cost depends on the vaccination but is less than what you might pay through your regular doctor. • Be aware that tick shots against tick-borne encephalitis are highly recommended. Pharmacies (Lékárna) For minor aches and pains you can get some advice in pharmacies, of you speak Czech or have a translator with you, since not many pharmacists speak English. Please refer to the “Czech Vocabulary” in the appendix for some helpful Czech words and phrases. Lékárna Bořislavka Evropská 55, Prague 6 Tel. 32 02 12, Hours: M-F Lékárna U Stříbrného Orla 8:00 – 18:00 Na Hutích 693/12 , Prague 6 5 Tel. 24 32 15 30 or 24 32 05 21, Hours: M-F 7:00 – 21:00, Sat. 8:00 – 15:00 Emergency window (3 metres) to the left, ring the bell), Sat. 13:00 – 20:00 Sun 8:00 – 20:00 Lékárna U Anděla Štefánikova 6 , Prague 5 Tel. 24 51 11 12 Hours: open 24 hours, 7 days a week Lékárna u sv. Ludmily Belgická 37, Prague 2 Tel.25 81 89 Hours: Open 24 hours, 7 days a week USEFUL TELEPHONE NUMBERS EMERGENCIES FIRE AMBULANCE POLICE ROAD SERVICE 150 155 158 154 UTILITY PROBLEMS ELECTRICITY 224 915 151 GAS 224 227 462 WATER 267 310 543 POISON CONTROL CENTER Washington D.C., 24hrs – 001 202625 3333 USEFUL CZECH PHRASES FOR EMERGENCIES IF YOU HAVE A FIRE AT YOUR HOUSE: Na adrese…….hoří. Prosím, přijeďte. (At [this address] FIRE! Please come!) IF YOU NEED AN AMBULANCE: Pošlete, prosím, sanitku na adresu…… (Please send an ambulance to [this address].) IF SOMEONE IS BREAKING INTO YOUR HOUSE: Přijeďte, prosím, na adresu……… Jsou tu zloději. (Please come to [this address]. There is a break in. 6