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Gwinnett Help Book Services for individuals living with a mental illness and their loved ones Edition 7.0 Revised: October 2012 A publication of NAMI Gwinnett An affiliate of National Alliance on Mental Illness and NAMI Georgia P.O. Box 464053 Lawrenceville, Ga. 30042-4053 Phone: 678.982.5354 E-mail: [email protected] Page 2 Page 39 This booklet is meant to be a guide to help you navigate through the sometimes frustrating maze in order to seek help when dealing with a mental illness. It is by no means comprehensive of all the services available to persons with a mental illness living in Gwinnett County. Attempts were made to make sure the information was current as of the date of publication. To get referrals to other services not listed here, please contact the following organizations: NAMI Georgia’s Warm Line (800)728-1052 This booklet was compiled and produced by NAMI Gwinnett Gwinnett County Staff of ViewPoint Health and Eastside Heritage Behavioral Health Special Thanks to: Jennifer Garrison Imogene Harris Laurie Sykes Ann Wilder for their assistance in compiling this booklet Dedication The Gwinnett Help Book is dedicated in memory of Tracy Boulware, Lindy Spencer, and Wayne Taylor. Their families wish to thank everyone who generously gave toward the publication of this Help Book, to honor their loved one. United Way of Metro Atlanta 404.614.1000 Gwinnett Help Line 770.995.3339 Page 38 Page 3 YOU ARE NOT ALONE... OTHER HELPFUL RESOURCES National Institute of Mental Health 1-301-443-4513 or 1-866-615-6464 www.nimh.nih.gov Substance Abuse and Mental Health Services Administration (SAMHSA) www.samhsa.gov U.S National Institutes of Health Clinical Trials http://www.clinicaltrials.gov/ National Coalition of Mental Health Recovery http://ncmhr.org US Psychiatric Rehabilitation Assn. 1-410-789-7054 www.uspra.org National Mental Health Consumers’ Self-Help Clearinghouse 1-800-553-4539 www.mhselfhelp.org Carter Center Mental Health Programs 404-420-5165 www.cartercenter.org Georgia Psychiatric Association 404-298-7100 www.gapsychiatry.org Mental Health America of Georgia 404-527-7175 www.nmhag.org State of Georgia Americans with Disabilities Act (ADA) Coordinator’s Office 404-657-7313 ada.georgia.gov Mental illness is a devastating disease, not only for those who have it, but also for the families and friends who love them. When a family is first confronted with the reality of mental illness, they usually experience shock and bewilderment. Why him/her? Why us? What went wrong? What should I do? Where can I get help? What comes next is the often confusing search for help and guidance. Though the burdens and discouragement can be overwhelming, many others have also faced these same issues. You are not alone. Your questions, concerns -- as well as your feelings-- have been shared by others. Their combined experiences can serve as a stabilizing influence and can provide you with the support and guidance to make your living less desperate and confused. We have prepared this booklet as a guide to resources to assist you in securing help for yourself and your loved one who is diagnosed with a mental illness. We are here to let you know that persons with a mental illness can and do recover and can lead productive lives. GOOD ADVICE FROM NAMI FAMILIES Learn all you can about the illness Avoid guilt and placing blame Find out about benefits and support systems when things are going welldon’t wait for a crisis. Learn to recognize warning signs of impending relapse, such as changes in sleeping or eating habits, social withdrawal, and signs of irritability. Anticipate troublesome situations. If Aunt Tessie can’t handle the relationship, don’t have her to dinner with your ill family member present. Do not agree with stopping medications because the situation is “cured” or because of negative side effects. Refer these decisions to the doctor who prescribed the medication. Settling on the right doctor and the most effective medication is very important and may take time. Don’t give up! Set reasonable rules and limits and stick to them. Page 4 Page 37 Be patient with the recovery process. Suggestions such as, “just pull yourself together” are rarely helpful and if the individual were capable of it at the time, he or she would. Recovery takes time and effort. Do not expect and insist that all peculiar habits be corrected at once. Focus on what is accomplished, not on what is not accomplished. At times people with neuro-biological brain disorders suffer from memory loss or the inability to concentrate. This is frustrating and frightening. Do not insist that the person with mental illness try harder to concentrate; just repeat the information in a nonjudgmental way. Do not fall in with delusional thinking. The person with mental illness needs to be able to depend on a person who is objective and aware of what really is happening. On the other hand, do not argue with this type of thinking or try to point out faulty logic. PSYCHIATRIC EMERGENCIES The most important advice is: Have a plan and put it on paper. Because mental illness crises are unpredictable and can lead to “out-ofcontrol” behavior, it is critical that the family of the ill member has a plan in place beforehand. This plan should be in writing and all family members should participate in the development of this plan, including the mentally ill member when he/she feels well. Distribute the plan to the people who may be involved in resolving the crisis. As a minimum, include the following in your plan: Name and phone number of his/her counselor and/or psychiatrist Medications, type, strengths, dosage, pharmacy, dates each medication began, symptoms the medicine is treating Medications that work and have not worked Treatments that have helped in the past and treatments (if any) that should be avoided. Have your loved one write down what will make him/ her feel calmer. What people, or actions, make the situation worse? In advance, learn how to optimize safety for yourself and your ill loved one – from the therapist and from law enforcement WHO TO CALL · · 911 for dire emergencies Georgia Crisis & Access Line (G-CAL) Behavioral Health Link: Page 36 19. Fitzpatrick, David, “Sharp: A Memoir” 20. Bartok, Mira, “The Memory Palace: A Memoir” 21. Smith, Daniel, “Monkey Mind: A Memoir of Anxiety” 22. Cheney, Terri, “The Dark Side of Innocence” Growing up Bipolar” 23. Beard, Amanda, “In the Water They Can’t See You Cry” 24. Frisch, Patricia, “Polarized: A Bipolar Memoir” 25. Greek, Milt, “Schizophrenia: A Blueprint for Recovery” 26. Hart, Carol, “Secrets of Serotonin” 27. Dully, Howard, “My Lobotomy” Page 5 1-800-715-4225 Mygcal.com The following are examples of actions or problems where you should seek emergency psychiatric help: Expressing serious thoughts about attempting suicide Expressing comments about harming others Hearing very disturbing voices Experiencing uncontrollable anxiety Feeling uncontrollable anger Exhibiting manic or otherwise bizarre behavior, severe depression, disorientation, or extreme confusion 28. Seamands, David, “Healing for Damaged Emotions” 29. Poniatowski, Ronald Henry, “Nervous System Breakdown” 30. Baker, Don; Nester, Emery, “Depression: Finding Hope & Meaning In Life’s Darkest Shadow” 31. Mabry, Ed.S., Connie, “Saving Your Life– One Day at a Time” GUIDELINES THAT PROVE HELPFUL Don’t threaten - the ill person may interpret this as a power play and increase fear or prompt "assaultive" behavior. 33. Smith, Harold Ivan, “Life Changing Answers to Depression” Don’t shout - If the mentally ill person seems not to be listening, it isn’t because he/she is hard of hearing. Other “voices” are probably interfering or predominating. Literature from NAMI-GEORGIA Don’t criticize - It will only make matters worse. 32. Hedaya, M.D., Robert, “The Antidepressant Survival Guide” Don’t bait the ill person into acting out wild threats- the consequences could be tragic. PROCEDURES FOR PSYCHIATRIC HOSPITALIZATION VOLUNTARY HOSPITALIZATION The ill person seeking treatment may contact their own mental health provider, their local Community Service Board, or the nearest behavioral health hospital. In any of those settings, a mental health professional will evaluate the person. If the illness is severe enough, hospitalization may be recommended. If the person has insurance, the mental health professional will assist with finding an approved provider. If the person does not have insurance, they would be referred to Georgia Regional Hospital - Atlanta (GRH-A). That hospital requires the person first to be "medically cleared" at a local medical hospital emergency room. If the person is willing to go to the psychiatric hos- Page 6 Page 35 pital, a family member or friend usually provides transportation. INVOLUNTARY HOSPITALIZATION 1. Earley, Pete. “Crazy: A Father’s Search Through America’s Mental Health Madness” 2007 2. Mason, Paul & Kreger, Randi “Stop Walking on Eggsehells” paperback 2010 3. 2003 There may be times when the person with mental illness is experiencing severe symptoms but is unwilling or unable to seek help. There are two ways to have someone involuntarily hospitalized. 4. Duke, Patty and Hockman, Gloria-- “A Brilliant Madness - Living with Manic-Depressive Illness.” 1992 5. 1. Family or friends can request an Order to Apprehend from the County Probate Court. This document is designed for concerned parties to request that the mentally ill person be picked up and brought in by the sheriff’s deputies for an evaluation. To do this, two adults who have observed the mentally ill person within the past 48 hours go to Gwinnett County Justice Administration Building at 75 Langley Drive in Lawrenceville. 2. A qualified mental health professional, physician, or advanced practice behavioral health nurse may decide that the person’s current condition constitutes a substantial risk of immediate harm to self or others, or the inability to care for self. A 1013 form is signed and the person is involuntarily transported to a Psychiatric Hospital for further evaluation. Transportation may need to be provided by trained professionals like police officers or paramedics. You may request that a Crisis Intervention Team (CIT) police officers be called to the scene. Do not attempt to transport your loved one by yourself when he or she is in crisis. The following is a list of local area crisis stabilization facilities that you or your loved one could be taken to in an emergency. The list is provided as a general guide and should not be taken as an endorsement of any facility listed. Please check with each facility for the most current information. SUMMIT RIDGE 250 Scenic Highway Lawrenceville, GA 30045 678-442-5800 or 678-442-5858 www.summitridge.com For Assessment Services: 678-442-5856 Torrey, E. Fuller, MD. “Surviving Schizophrenia.” 1988 6. Walsh, Maryellen. “Schizophrenia: Straight Talk for Families and Friends.” 1985 7. Berne, Erice, MD. “What Do You Say After You’ve Said Hello?” 8. Hinckley, Jack & Joann, “Breaking Point.” 9. Andreasen, Nancy, MD. “Welcome Silence - Schizophrenia.” 10. Van Burne, Abby, “Letters, A Family Affair.” 11. Park, Clara Clairborne and Shapiro, Leon, MD. “You Are Not Alone Understanding.” 12. Goodwin, Frederick K. and Jamison, Kay Ref Fifield, “Manic Depressive Illness.” 13. FACILITIES Woolis, Rebecca “When Someone You Love has a Mental Illness” Amadour Xavier, PhD. “I Am Not Sick, I Don’t Need Help.” 14. Temes, Roberta, “Getting Your Life Back Together, When You Have Schizophrenia.” 15. Miklowitz, David J., PhD. “The BiPolar Disorder Survival Guide: What You And Your Family Need To Know.” 16. Torrey, Fuller, MD, “Surviving Schizophrenia: A Manual For Families, Consumers and Providers.” 3rd Edition 17. Musser, Kim T., PhD. & Gillberg, Christopher, MD, PhD. “The Schizophrenias: A Biological Approach To The Schizophrenia Spectrum Disorders.” 18. Winters Schwartz, Karen, “Reis’s Pieces; Love, Loss, and Schizophrenia” Page 34 Page 7 Artworks! Gwinnett http://artworksgwinnett.org (678) 474-1701 Gwinnett County Parks and Recreation Gwinnett Justice and Administration Building 75 Langley Drive Lawrenceville, GA 30046 770.822.8840 http://www.gwinnettcounty.com/portal/gwinnett/Departments/ CommunityServices/ParksandRecreation Gwinnett Cooperative Extension 750 South Perry, Suite 400 Lawrenceville, GA 30046 678-377-4010 Services: 4-H Family and Consumer Sciences Community Centers Teen Talk Newsletter Holy Comforter Episcopalian Church The Friendship Center Caters to people with a mental illness or other disabilities with day activities like painting, music and movement, ceramics, weaving, woodworking, gardening, and games, as well as lunch. The Episcopal Diocese of Atlanta. 2744 Peachtree Rd Atlanta, GA 30305 Gwinnett SenioR Learning Centers- Computer Classes George Pierce Park Community Center 55 Buford Highway Suwanee, Georgia 30024 Bethesda Park Senior Center 225 Bethesda Church Road SW Lawrenceville, Georgia 30044 SUGGESTED READING LIST Knowledge is power. Learn as much as you can about your loved one’s illness and find successful ways of coping. Services-Children (agents 7-12): Outpatient day program only Services-Adolescents (ages 13-18): Inpatient and day programs Services-Adults: Inpatient psychiatric, detox and geriatric partial hospitalization day program Evening alcohol and drug program Women’s Program Patients without insurance are referred to View Point. EASTSIDE HERITAGE BEHAVIORAL HEALTH CENTER 2160 Fountain Drive Snellville, GA 30078 1-770-985-6470 Services: Adult and Senior Inpatient Partial Hospitalization Programs. *Most insurances accepted – including Medicaid. AUBURN RENAISSANCE CENTER Haverty Building 206 Edgewood Avenue Atlanta, GA 30303 404-616-1800 Services: Community Health Walk In-Day Programs Vocational training Psychosocial Rehab Recreational Services for those with Major Axis 1 Diagnosis (i.e., primary schizophrenia, Bipolar Disorder, Major Depression) Have a Voluntary Program 3 days/week (Complete Referral forms, or via Psychiatric Emergency Services at Grady Hospital ) PEACHFORD HOSPITAL 2151 Peachford Road Atlanta, GA 30338 770-455-3200 Fax: 770-454-2362 www.peachfordbhs.com Free Assessment Service: 770-454-2302 Services-Child & Adolescent Programs: Page 8 Acute Care Partial Hospitalization/Partial Care Intensive Outpatient Program Outpatient Therapy Services-Adult Psychiatric Programs: (Includes: Schizophrenia, Depression, Manic Depressive Disorder and others) Acute Inpatient Partial Hospitalization Intensive Outpatient Individual Outpatient Therapy To access service: 24 hour/7 days per week needs assessment and referral center - FREE assessment. For Appointment: call 770-454-2302 EMORY UNIVERSITY HOSPITAL Mental Health Services 1441 Clifton Road, NE Atlanta, GA 30322 Access via 404-712-7103 (Inpatient Admissions Dept.) 404-778-5526 (Outpatient Admissions Department) www.emoryhealthcare.org Services: Inpatient Services - comprehensive evaluative and treatment services with a multi-disciplinary approach Outpatient Services Clinical Trial Services - Several on-going research projects relating to mental illness diagnosis. Contact 404-778-5000 for details. Medication Evaluation Services - provided by Emory Residents in Psychiatry for a fee of $35.00. Assist with proper medication evaluation. Call 404-778-5000 for more details. Services: Outpatient - Individual, Group and Family Therapy. Medication Management LAURELWOOD 200 Wisteria Drive Gainesville, GA 30501 770-531-3800 OR 1-800-848-3649 Contact: Ask for Intake Department www.nghs.com Assessment Services: Call phone number listed above for free evaluation Page 33 2160 Fountain Dr. Snellville, GA 30078 (770) 985-6460 Atlanta Regional Commission (ARC) (404) 463-3333 www.agewiseconnection.com *contracts with county-based aging programs and specialized agencies* Provides home and community-based services Georgia Cares (404) 463-3350 or 1-800-669-8387 http://aging.dhr.georgia.gov *Volunteer-based service that provides free, unbiased information for Medicare, Medicaid, and Medigap recipients. Gwinnett County Parks and Recreation Bethesda Park Senior Center 225 Bethesda Church Road Lawrenceville, GA 678.277.0179 Department of Human Services Elder Care Locator 800-677-1116 Senior Elder Abuse 404-657-5250 Arts, Recreation, and Education Taking part in recreation can be as much a part of recovery as receiving psychosocial services. Because cost can be a barrier to enjoying activities within the Gwinnett County and metro Atlanta area, below are listed some free or low-cost recreational activities. Gwinnett Public Library Lawrenceville Branch 1001 Lawrenceville Highway Lawrenceville, GA 30046-4707 770-978-5154 Page 32 Gwinnett Department of Family and Children Services 446 West Crogan Street Suite 300 Lawrenceville, GA 30046-2475 (678) 518-5500 (Special appointment only) 33 S. Clayton Street Suite 100 Lawrenceville, GA 30046 (770)339-5111 Page 9 Crisis Situation or After Hours: Must report to Emergency Room (closest Hospital in area is Lanier Park or NE Georgia Medical Center) Services: Adolescent (Ages 12-17) Inpatient Hospitalization Day Partial Hospitalization After School Outpatient Program Aftercare Support Adult Acute Inpatient Hospitalization Intermittent Inpatient Hospitalization Day partial Hospitalization Aftercare Support Norcross 2211 Beaver Ruin Road, Suit e 130 Norcross, Georgia 30071 770-441-8800 Buford By Appointment 2755 Sawnee Avenue Buford, Georgia 30518 770-614-2500 Senior Mental Health and General Assistance Information Senior Information and Referral Helpline 678-377-4150 FUQUA CENTER FOR LATE-LIFE DEPRESSION Wesley Woods Health Center 1841 Clifton Road, NE Atlanta, GA 30329 404-728-6302 http://fuqua.emoryhealthcare.org 404-778-7710 Crisis: 404-712-7103 Eastside Heritage Center Senior Adult Inpatient Mental Health Services SKYLAND TRAIL 1903 North Druid Hills Rd. Atlanta, GA 30319 404-315-8333 www.skylandtrail.org Services: Case Management Treatment/Therapy Education Social Activities Support RIDGEVIEW INSTITUTE 3995 South Cobb Drive Smyrna, GA 30080 770-434-4567 www.ridgeviewinstitute.com Services: Support groups Eating Disorders RIGHTS AND RESPONSIBILITIES Psychiatric patients have certain rights and responsibilities which play an essential role in the management of their illness. So do their families. The families’ rights and responsibilities play an essential role in managing and coping with the patient at home. Page 10 Families have the right... · Not to be blamed for the illness · To be free from certain social obligations · Not to be abused, yelled at -- or hit · To seek treatment for the ill family member · To seek information regarding diagnosis, symptoms and treatment for the ill family member Families have the responsibility of... · Contributing to the prevention of relapse · Helping the ill family member get to appointments · Giving honest feedback to the ill family member · Tolerating no tyrannical behavior (i.e., allowing the patient all rights and no responsibilities) · Observing the patient closely; setting limits on behavior · Learning as much as possible about the illness · Becoming involved in the patient’s treatment and healthy lifestyle · Communicating honestly and assertively · Maintaining the family network by meeting the intellectual, spiritual and emotional needs of the well family members. Patients have a right to... · Safety, security and decreased stress while ill · Protection from harm and ridicule · Protection from hurting oneself · A safe, secure and comfortable environment (often the hospital) and humane care · Exemption from social obligations and other responsibilities · Dignity and freedom from abuse · Adequate treatment for the illness · Medication · Medical treatment as needed · Social and work skills rehabilitation · Therapy and counseling · A realistic placement and/or discharge plan · Individualized treatment plan · Information on one’s illness, treatment and prognosis · Hospital orientation · Education classes · Informed consent · Knowledge about when one can expect to get better · Confidentiality Patients have the responsibility of... · · · Accepting and recognizing the illness Not denying the illness Learning the warning signs that the illness is returning Page 31 Adolescent Girls Independent Living Program 3850 Tuggle Road Northeast Buford, GA 30519 678) 546-8770 www.gwinnettchildrenshelter.org Georgia Parent Support Network, Inc. 1381 Metropolitan Parkway Atlanta, GA 30310 (404) 758-4500 Office of State Coordinator of Vocational Education for Students with Disabilities - Department of Education Vocational Education Special Needs Unit 1752 Twin Towers, East Atlanta, GA 30334 404-656-3042 Positive Behavior Supports 1870 Twin Towers East 205 Jesse Hill Jr. Drive SE Atlanta, GA 30334 Phone: (404) 657-9953 Emory Children and Adolescent Mood Program 1256 Briarcliff Rd NE, Suite 322E Atlanta, GA 30306 404.727.3443 -- Main office (appointments, directions) 404.727.4799 -- Research studies (information and appointments for current study participants) Warm Springs Outdoor Therapeutic Program Warm Springs, GA 706-655-5900 www.warmspringsotp.com Warm Springs OTP is an outdoor residential program run by the Georgia Department of Behavioral Health and Developmental Disabilities. The program is for adolescents aged 12 – 18. Gwinnett County CASA 115 Stone Mountain Street Lawrenceville, GA, 30045-5661 770-619-6015 http://www.gwinnettcasa.org http://www.metrocasa.org Page 30 Page 11 Treatment Court– DUI’s and non-violent drug felonies 770-822-8558 www.treatmentcourt.com Circuit Public Defenders 770-822-8541 www.gpdsc.com Juvenile Court 115 Stone Mountain St. Lawrenceville, Georgia 30046-6900 770-619-6300 Guardian Ad Litem 770-619-6069 Juvenile Court Probation Unit 770-619-6020 Gwinnett ProBono Project, Atlanta Legal Aid Society 180 Camden Hill Rd. Lawrenceville, GA 30045 770-822-8552 The Office of the Mental Health Advocate (404) 232-8900 or 1 (800) 676-4432 www.gpdsc.com/omha-main.htm Georgia Senior Legal Line (404) 657-9915 Free to Georgians age 60 and older Youth and Senior Mental Health and General Assistance The Clubhouse 490 S. Perry Street Lawrenceville, GA 30046 Phone: 678-209-2550 Substance Abuse Treatment Right From the Start Medicaid Project Centralized Katie Beckett Medicaid Team 5815 Live Oak Parkway Suite D-2 Norcross, GA 30093-1700 678-248-7449 Gwinnett Children’s Shelter · · · · · · · Seeking treatment and cooperating with treatment givers Listening to their doctor’s advice (and following it) Giving open and honest information about symptoms Learning as much as possible about the illness and treatment Asking questions; listening to the answers Attending education classes and trying to learn Observing oneself to learn about symptoms (Source: Dr. Cynthia Bisbee - Patient Education in Mental Illness.) Violation of Rights If you believe the rights of a person with mental illness have been violated in the areas of education, employment, housing or treatment, contact the Georgia Advocacy Office at 404-885-1234 or 1-800-537-2329. If you believe you or your loved one received poor care or have been abused within the state public care system, contact the Ombudsman Office at 404656-4261. Department of Human Resources (DHR)Division of Behavioral Health and Developmental Disabilities (DBHDD) Division of Mental Health 404-657-2273 Division of Addictive Diseases 404-657-2331 Office of Provider Services 404-657-2144 Office of Hospital Operations 404-657-2270 DHR and the DBHDD serve Georgia statewide. Metro DBHDD Regional Office 100 Crescent Centre Pkwy, Suite 900 Tucker, GA 30084 770-414-3052 (office) 770-414-3048 (fax) Region 3 serves: Fulton, Clayton, DeKalb, Gwinnett, Rockdale, Newton Georgia’s Mental Health Ombudsman 55 Park Place, Suite 410 Atlanta, GA 30303 404-656-4261 To help Georgians and their families deal with the state’s public care system. This office will investigate claims of abuse and poor care. REHABILITATION & RECOVERY SERVICES Since the early 90’s the specter of long-term disability in mental illness has Page 12 been transformed into a vision of recovery. Before then, the medical model assumed that stabilization was the best possible outcome of treatment, and care systems were designed around the goal of maintenance. Dr. William Anthony, a national leader in psychiatric rehabilitation, says “After 25 years of practice and research, and listening to consumers and their families, I am more convinced than ever that recovery from mental illness is possible for many more people than was previously believed.” Based on a panel discussion of consumers, the “essential ingredients” of rehabilitation programs that lead to recovery are: a safe and stable environment good medical treatment an educated and supportive family something to get involved in -- work, community, advocacy education about effective management of the illness focus on consumer strength and self-determination a caring counselor Rehabilitation Services are available at: Page 29 PLAN (Plan Lifetime Assistance Network) of Georgia, Inc. 2200 Century Parkway, Suite 510 Atlanta, GA 30345 404-634-0094 (Provides solutions for present and future care.) *NAMI does not endorse any program or plan. LEGAL ASSISTANCE Needing legal advice for the families of the mentally ill presents unique problems and usually requires legal specialists. NAMI-Georgia and the Young Lawyers Division of the State Bar of Georgia have been working to better benefit families who have legal problems relating to the mental illness of a family member. By calling the office of NAMI-Georgia at 770-234-0855, you will be referred to a volunteer attorney who will provide or coordinate an appropriate and helpful consultation or other response to the caller’s special inquiry. Assistance includes coordinating a referral. It is not a pro bono legal service. Below are listed other resources for obtaining legal services: Peer Support and Wellness Center 444 Sycamore Drive Decatur, GA 30030 Warm Line: 404-371-1414(24 hrs/day) or 1-888-945-1414 www.gmhcn.org/wellnesscenter/ Atlanta Legal Aid Society An alternative to hospitalization up to one week at a time in respite beds. Atlanta Volunteer Lawyers The Cottages on Mountain Creek 5800 Mountain Creek Road Sandy Springs, GA 30328 Tel: (404) 228-6554 cottagesonmountaincreek.com Services: · 24-hour Housing and Care · Day Program · Independent Living · Respite · Massage Hypnotherapy Culinary Class Art Therapy · Lifestyle Modification 1514 Cleveland Avenue East Point, GA 30344 (404) 669-0233 www.atlantalegalaid.org 235 Peachtree Street Northeast #1750 Atlanta, GA 30303 (404) 521-0790 www.avlf.org Bazelton Center for Mental Health Law 1101 15th Street, Suite 1212 Washington, DC 20005 (202) 467-5730 Gwinnett Courts Justice & Administration Center 75 Langley Dr. Lawrenceville, GA 30045 Probate– Involuntary Hospitalizations 770-822-8250 Page 28 Page 13 After receiving a referral from a counselor, a person with a mental illness can receive help with job readiness skills. Goodwill Industries Career Center 1502 Pleasant Hill Rd Duluth, GA, 30096 (770) 564-1728 http://www.goodwillng.org/ Provides computers with internet access to assist in the job search, job postings, educational classes, job skills training, job clubs, telephone, fax, and copy services, and resource library. Georgia Mental Health Consumer Network 246 Sycamore Street Decatur, GA 30030 (404) 687-9891 www.gmhcn.org Georgia Peer Support Institute trains and certifies persons with a mental illness to become Certified Peer Specialists (CPS) who are responsible for the implementation of peer support services, which are Medicaid reimbursable under Georgia's Rehab Option. They can serve on Assertive Community Treatment Teams (ACT), as Community Support Individuals (CSI), and in a variety of other services. This allows CPS’ to seek employment at agencies that hire for this position. ESTATE PLANNING - WILLS Because many persons suffering from neurobiological receive some type of financial assistance, monies received by them as a gift or inheritance could jeopardize their entitlement. However, through a properly prepared legal document called a “Special Needs Trust”, their SSI benefits would continue if their necessities were paid from the monies in the Trust. It is important that you seek the professional help of an attorney experienced in creating such trusts in order to protect entitlements. Other options for Estate Planning that protects your disabled loved one from losing their benefits because of inherited monies*: The Georgia Community Trust 3995 South Cobb Drive Smyrna, GA 30080 770-431-7070 www.georgiacommunitytrust.com “JUST” PEOPLE, INC. PO Box 930037 Norcross, GA 30003 770-441-1188 www.justpeople.org Services: Day Support Social Services Supportive Employment Affordable housing Living Support ExecuCare Addiction Recovery Center 3985 Steve Reynolds Boulevard, Building B, Suite A Norcross, GA 30093 1.877.276.2224 770.817.0711 www.execucarearc.com Services: 10 day treatment Outpatient Purple Inc Drug & Alcohol Treatment 2495 Eastgate Place Snellville, GA 30078 Phone: (770) 962-8215 purpletreatment.com Services: Residential addiction counseling Aftercare alumni counseling Family insight counseling Visitation and therapeutic visits G.R.E.A.T. D.A.Y, Inc. 4151 Memorial Drive Decatur, GA 30032 (404) 377-9224 (Voice and TDD) www.greatdayinc.net Dedicated to providing outpatient mental health services to the members of deaf and hard-of-hearing community. They specialize in licensed counseling and related services for deaf and hard-of-hearing Georgians and their families. Page 14 Page 27 SUPPORT GROUPS AGENCIES WHICH CAN PROVIDE ASSISTANCE AND SUPPORT Once a mentally ill person is stabilized, support groups can be one tool he or she can use to aid in his or her recovery. Below are listed some support groups that meet in the area. Georgia Department of Labor Vocational Rehabilitation (VR) Services (Region 3, Unit 8) and Career Center 2111 Beaver Ruin Road, Suite 160 Norcross, GA 30071-3340 (770)729-5400 http://www.gvra.ga.gov/ NAMI Gwinnett 678-982-5354 www.nami.org/sites/namigwinnett Offers free support groups at two locations: Lawrenceville Presbyterian Church 800 Lawrenceville Hwy NW (Hwy 29) Lawrenceville, GA 30042 Support groups for family, friends, family and those living with a mental illness meet every Tuesday from 7:30-9:00 PM. General meetings, which provide refreshments and guest speakers, meet the 1st Tuesday of each month at 6:30 PM. Christ the King Lutheran Church 5575 Peachtree Parkway (Hwy 141) Norcross, GA 30092 Support groups for those living with a mental illness meet every 2 nd and 4th Wednesday of the month from 7-8:30 PM. NAMI Georgia Veterans Advisory Council 3050 Presidential Drive, Suite 202 Atlanta, GA 30340 (770) 234-0855 www.namiga.org Provides veteran specific education, outreach and resources to Georgia veterans, their families and communities. Viewpoint Health (formerly GRN) 770-962-5544 Must be referred by a counselor to join support groups. Eastside Heritage Behavioral Health 2170 Fountain Drive Snellville, GA 770-985-6478 Persons between the ages of 18 and 64 with any type of disability who receive SSI, SSDI or both are eligible. Helps beneficiaries who want to return to work but need more significant services before they can start. VR’s can help beneficiaries get ready to work, and, if necessary, they can then find an Employment Network (EN) who can help them keep the job and make more money. Employment Networks offer specialized services such as career counseling, vocational rehabilitation, and job placement and training Work Incentives Makes it possible for people with disabilities receiving Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) to work and still receive monthly payments and/or Medicare or Medicaid. For more information, go to: http://www.ssa.gov/disabilityresearch/workincentives.htm. Atlanta Regional Workforce Board Career Resource Centers 3885 Crestwood Parkway NW, Suite 200, Duluth, GA 30096 770-806-2020 Gwinnett Tech, 5150 Sugarloaf Parkway, Bldg. 100 Lawrenceville, GA 30043, 678-226-6664 Provides a center where persons can search for employment and participate in workshops for job readiness like interviewing skills and resume preparation. There are also limited funds available for qualified unemployed applicants to receive a grant to receive additional job skills training with a Workforce Investment Act (WIA) provider. Viewpoint Health Supported Employment Program 595-C Old Norcross Road Lawrenceville, GA 30046 770-962-5544 www.viewpoint.com Page 26 Page 15 North Gwinnett Cooperative Ministry 4395 Wiley Drive Buford, GA 30515 770-271-9793 www.northgwinnettcoop.org Areas served: low-income residents of Buford, Sugar Hill, Suwanee, 30024, 30518, 30519 VOCATIONAL ASSISTANCE “The number one dream of people with mental illness in terms of breaking free from the bonds of their illness, the poverty associated with it, and the embarrassment and stigma of it is to be able to go to work,” Ralph Bilby, Program Director of the International Center for Clubhouse Development. According to the Center for Reintegration, too often people in recovery face barriers to finding and maintaining a good job -- barriers created by themselves as much as others. Common feelings include: A serious lack of confidence The fear of recurring episodes of illness A sense of being too far behind to catch up A stigma regarding mental illness that still exists in the workplace Government regulations, which sometimes create unnecessary obstacles While these barriers are real, they can be overcome. Here are their 10 suggestions for finding and maintaining meaningful employment: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Don’t be afraid to try. Find and actively work with a “Rehabilitation Partner.” Position yourself for the best chance at getting meaningful work- i.e. training, education, or volunteer work. Optimize your health. Develop excellent work habits. Be persistent. Look at your employment search as a long-term learning process. Be willing to trust. “It’s about trust, which must be earned.” (Ralph Bilby) Take it one step at a time. Patience is one of your best allies. Recognize--and celebrate--your successes. http://eastsidemedical.com/service/caregiver-support-groups Support group for caregivers of those with a mental illness or dementia. Meets in the boardroom of the second Tuesday of the month at 1 PM. Ridgeview Institute 3995 South Cobb Drive Smyrna, GA 30080 (770) 434-4567 www.ridgeviewinstitute.com Groups: 12 step programs Interfaith Approach to Spiritual Growth Depression and Bipolar Support Alliance Friends and Family of People with Eating Disorders ANAD (Anorexia/Eating Disorders) Below are listed condition specific support groups that meet in Gwinnett County, the Atlanta Metro area, or have online support groups where there are no onsite groups. Because meeting places change, it is recommended that you call first before attending a meeting listed on a website. CEPTA 6020 Dawson Boulevard, Suite i Norcross, GA 30093 (770) 662-0249 www.cepta.org Bilingual and bicultural behavioral health clinic for Latinos with substance abuse issues. Provides group education and counseling. Depression & Bipolar Support Alliance 404-538-3042 www.dbsalliance.org OCD Georgia www.ocdgeorgia.org/ocd-support-groups Schizophrenia and Related Disorders Alliance of America Buford Schizophrenia Anonymous 2755 Sawnee Avenue Buford, GA 30518 770-380-2431 Page 16 Page 25 www.sardaa.org/sa-group-locations/ Georgia Parent Support Network– Norcross/Gwinnett Chapter 1006 Olde Mill Lane Norcross, GA 30093 (404) 932-5073 Salvation Army 3435 Sugarloaf Parkway Lawrenceville, GA (770) 724-1661 Spectrum Autism Support Group http://www.atl-spectrum.com 1000 Center Place Norcross, GA 30093 (770) 441-6200 www.salvationarmy-georgia.org Children and Adolescents with Attention Deficit/Hyperactivity Disorder Atlanta Georgia Satellite (404) 633-2040 http://www.chadd.org St. Vincent de Paul Society- Archdiocesan Council of Atlanta 2050-C Chamblee Tucker Road Atlanta, GA 30341 678-892-6160 www.svdpatl.org Suicide Survivor Support Groups 770-822-2200 www.afsp.org Bereavement Group 770-476-3776 GriefShare http://www.griefshare.org/findagroup 12 Step Programs Alcoholics Anonymous www.aageorgia.org 404-535-3178 Codependents Anonymous (CoDA) www.northgeorgiacoda.org www.coda.org Narcotics Anonymous www.na.org 1-818-773-9999 x 771 Cocaine Anonymous www.ca.org 1-404-255-7787 Overeaters Anonymous www.oa.org Families First 5151 Brook Hollow Parkway Norcross, GA (404) 541-3040 Duluth Cooperative Ministries 3395 Fox St. Duluth, GA - 30096 770-623-9563 www.duluthco-op.org Areas served: 30096 & 30097 Lawrenceville Cooperative Ministry, Inc. 176 Church Street Lawrenceville, GA 30046 770-339-7887 www.lawrencevilleco-op.org Areas served: 30043, 30044, 30019, Dacula, Lawrenceville. Lilburn Cooperative Ministry 5329 5 Forks Trickum Road Southwest Lilburn, GA 30047 770-931-8333 lilburncoop.org Areas served: 30047, 30087 (not 30083 or 30084 as these are served by the Stone Mountain Co-op). Norcross Cooperative Ministry 2275 Mitchell Road Northwest Norcross, GA 30071 (770) 263-8268 www.norcrossco-op.org Areas served: 30071, 30073, 30091, 30092, 30093, and 30340, 30360, 30084 (only the portions that fall in Gwinnett County) Page 24 Page 17 5030 Georgia Belle Court Norcross, GA 30093 770.638.5700 404-634-3314 Federally funded medical clinics Four Corners Primary Care 5030 Georgia Belle Court, Suite 2066 Norcross, GA 30093 175 Gwinnett Drive, Suite 213 Lawrenceville, GA 30046 770-806-2928 www.fourcornersprimarycare.com Southside Medical Center - Norcross Clinic 5127 Jimmy Carter Blvd, Ste 205, Norcross, GA 30093-1619 770-368-3845 www.southsidemedical.net Sliding scale or low cost Gwinnett Community Clinic 2160 Fountain Drive Snellville, GA 30078 (770) 985-1199 www.gwinnettcommunityclinic.org Good Samaritan Health Clinic 3700 Club Drive Lawrenceville, GA 30044 (678) 280-6630 www.goodsamgwinnett.org Hope Clinic 121 Langley Drive Lawrenceville (770) 685-1300 www.hopeclinicgwinnett.info Social Services Partnership for Community Action Gwinnett Family Support 6090 McDonough Drive, Suite M & N Norcross, GA 30093 (678) 291-0860 www.pcaction.org Marijuana Addicts Anonymous 212-459-4423 Eating Disorders Anonymous www.eatingdisorderanonymous.org 760-569-0800 Gamblers Anonymous www.ga.org 404-237-7281 Nicotine Anonymous www.nicotine-anonymous.org 770-416-6583 Parents Anonymous 770-985-7825 Emotions Anonymous www.emotionsanonymous.org EDUCATIONAL OPPORTUNITIES PROVIDED BY THE NATIONAL ALLIANCE FOR THE MENTALLY ILL (NAMI) Gwinnett “Knowledge is Power” Learn as much as you can about your loved one’s illness and find successful ways of coping. “FAMILY-TO-FAMILY” A FREE, 12-week course for family members, taught by NAMI-trained facilitators and covers the major brain disorders: Schizophrenia, SchizoAffective, Major Depression, Bipolar Disorder, Panic Disorder and Obsessive Compulsive Disorder Basics about the brain Problem Solving Skills Medication Review Self-Care Communication Skills “PEER TO PEER” A FREE, 10-week course for those diagnosed with a mental illness such as depression, bipolar disorder, schizophrenia, or other conditions. Classes are taught by trained mentors or peer teachers, who are successfully managing their own condition. Page 18 Page 23 Individual empowerment, Family and peer support, Relapse prevention, Communication skills, Coping skills, Self care strategies Call NAMI-GEORGIA 770-234-0855 to find out the dates and location of either of these classes nearest you. Reintegrating into the community You or your loved one may need supportive services to live independently in the community after being discharged from a hospital or rehabilitation program. HOUSING ASSISTANCE Information, referrals and assistance can be obtained through the following agencies: Transitional Housing: Family Promise of Gwinnett 3495 Sugarloaf Parkway Lawrenceville, GA 30044 (678) 376-8950 www.familypromisegwinnett.org Rainbow Village, Inc. 3427 Duluth Highway 120 Duluth, GA 30096 Phone: (770) 497-1888 Fax: (770) 497-1825 [email protected] Norcross Office- 2211 Beaver Ruin Road, Suite 130, Norcross, GA 30071 Medicare Medicare is a federal insurance program that helps pay hospital, prescriptions and medical bills for eligible people. It is for almost everybody 65 or older, regardless of income, as well as disabled people under 65 who have been entitled to Social Security Disability Insurance (SSDI) for 24 months. Part A of Medicare (hospital insurance) covers inpatient hospital care, skilled nursing facility care, home health care, and hospice care. Part B (medical insurance) covers doctors’ services, outpatient hospital services, and some other services. When you become eligible for Medicare, you will receive Part A automatically. To receive Part B of Medicare, you must enroll in the program and pay a monthly charge that is deducted from your Social Security benefit. Prescription Assistance Persons may be eligible for the low income subsidy for Medicare Part D. To find out, contact: Georgia Cares: 1-866-552-4464 Social Security: 1-800-772-1213 Persons not on Medicare or Medicaid may be eligible through other programs: RxAssist www.rxassist.org Partnership for Prescription Assistance 1-888-477-2669 www.pparx.org MEDICAL CLINICS Public health clinics Impact! Transitional Housing Program (678) 808-4477 http://www.theimpactgroup.org Buford Health Center 2755 Sawnee Avenue Buford, GA 30518 770.614.2401 Partnership Against Domestic Violence Shelter and Crisis Center (Women only) PO Box 1272 St. Lawrenceville, GA 30046 770.963.9799 (24 hours) Lawrenceville Health Center 455 Grayson Hwy, Suite 300 Lawrenceville, GA, GA 30046 770.339.4283 Page 22 Page 19 Paraclete Services 815-455-7010 800-584-5040 www.paracleteservices.org Salvation Army 3455 Sugarloaf Pkwy. LAWRENCEVILLE, GA Tel: 770.774.1661 Martin and Jones 123 N. McDonough Street Decatur, GA 30030 (404) 373-3116 View Point Health Residential Services www.grncsb.com As part of a treatment care plan, residential options will be explored. Food Stamps The food stamp program is a federal program designed to help low income individuals and families buy the food they need to maintain good health. Income level and assets determine eligibility. To apply for Food Stamps, go to the nearest Gwinnett County Department of Family and Children Services (DFCS) office located at: Lawrenceville Office – One Justice Square, 446 W. Crogan St, Lawrenceville, GA 30045 Phone: 678-518-5500 Buford Office - 2755 Sawnee Ave, Suite 3001, Buford, GA 30518 Phone: 770-614-2500 (by appointment only) Norcross Office – 2211 Beaver Ruin Road, Suite 130, Norcross, GA 30071 Phone: 770-441-8800 MEDICAL ASSISTANCE Medicaid Medicaid is a medical assistance program for low income people, funded by both the federal and state governments. For people with a disabling mental illness, Medicaid is probably the most important resource for both mental health care and medical services. For those who qualify, benefits include doctor’s services, lab fees, clinics, medical equipment, emergency dental care and medical transportation. To find out if you are eligible for Medicaid, and the information needed, contact your local Department of Family and Child Services (DFCS) office: Lawrenceville Office- 446 W. Crogan St., Lawrenceville 30045 (Phone: 678518-5500). Apartments Buford Housing Authority Corner of Hutchins & Church Streets Buford, GA. Phone: 770-945-5212 Lawrenceville Housing Authority 502 Glenedge Drive Lawrenceville, GA 30045 Phone: 770-963-4900 Norcross Housing Authority (Office is open part-time – call first) 19 Garner Street Norcross, GA Phone: 770-448-3668 Georgia Department of Human Affairs Section 8 Housing Assistance Phone: 404-679-4840 www.dea.state.ga.us LAWRENCEVILLE HANDICAPPED HOUSING 420 Hillcrest RD LILBURN, GA 30247-3797 Phone: 770-806-8156 GWINNETT COUNTY RESIDENTIAL SERVICES, INC. 3094 ASHLY FOREST DR SNELLVILLE, GA 30078-4524 Phone: 770-676-2000 RAINBOW HEIGHTS 2165 Ross Rd Snellville, GA 30039-8511 Phone: 770-972-5315 SUSSEX COURT RESIDENTIAL SERVICES, INC. 2275 Sussex Ct Snellville, GA 30078-3120 Page 20 Page 21 Bradford Gwinnett 100 Castor Drive Norcross, GA 30071 (770) 447-4162 www.riverstoneres.com Homeowners HomeSafe Georgia Georgia Department of Community Affairs 60 Executive Park South, NE Atlanta, GA 30329-2231 877-519-4443 770-806-2100 [email protected] The Impact! Group 40 Technology Parkway South, Suite 180 Norcross, GA 30092 678.808.4477 Gwinnett Habitat for Humanity 1362 Pine Circle Stone Mountain (770) 931-8080 www.habitatgwinnett.org Low Income Home Energy Assistance Program Partnership for Community Action 678-291-0860 Georgia Public Service Commission 244 Washington Street SW Atlanta, GA 30334 404-656-4501 Lifeline AT & T 304 Pines Avenue Assurance Wireless 1-888-321-5880 http://www.assurancewireless.com/Public/Welcome.aspx FINANCIAL ASSISTANCE Mental illness is a serious neurobiological condition that very often leads to an inability to successfully support oneself in gainful employment. To see what programs a person living with mental illness a person could be eligible for, please go to www.benefits.gov. The illness may qualify as a disability, so the ill person may be eligible for cash benefits from the Social Security Administration (SSA). There are two kinds of cash benefits available: Social Security Disability Income (SSDI) and Supplemental Security Income (SSI). SSDI is based on the disabled person’s work record. Your local Social Security Office will aid in determining eligibility for SSDI. A disabled person, who has not worked, may be entitled to RSDI based on a parent’s work history. Utility assistance Georgia Power BIN #10101 241 Ralph McGill Boulevard Atlanta, GA 30308 (888) 660-5890 Albany, GA 31702 (800) 288-2020 http://www.wireless.att.com/learn/articles-resources/community-support/ lifeline-link-up.jsp SSI is based on the ill person’s financial need and eligibility is determined through an interview process by the SSA. INFORMATION TO SECURE BENEFITS: There are many office locations - when you call 1-800-772-1213, they will ask for your zip code and assign you to an office based on zip code. Once you are assigned a representative of the SSA, you will need to work with that person and their office. Your representative will be working with you to complete the paperwork for your application. Make sure to make a copy of your complete paperwork. On your copy it would be beneficial to write the date you mailed the information and each time you talk to the representative using your copy. The process is often lengthy and could take months to complete. The final application is reviewed by the SSA panel for determination. BE PATIENT AND ON TOP OF IT. It is best to work by phone appointments and only go into the office when you need to. Below are two firms that represent persons applying for Social Security benefits: