Download Gwinnett Help Book

Gwinnett Help
Book
Services for individuals living with a mental illness and their loved ones
Edition 7.0
Revised: October 2012
A publication of NAMI Gwinnett
An affiliate of National Alliance on Mental Illness and
NAMI Georgia
P.O. Box 464053
Lawrenceville, Ga. 30042-4053
Phone: 678.982.5354
E-mail: [email protected]
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This booklet is meant to be a guide to help you navigate through the sometimes frustrating maze in order to seek help when dealing with a mental
illness. It is by no means comprehensive of all the services available to persons with a mental illness living in Gwinnett County. Attempts were made to
make sure the information was current as of the date of publication. To get
referrals to other services not listed here, please contact the following organizations:
NAMI Georgia’s Warm Line
(800)728-1052
This booklet was compiled and produced by
NAMI Gwinnett
Gwinnett County Staff of ViewPoint Health
and
Eastside Heritage Behavioral Health
Special Thanks to:
Jennifer Garrison
Imogene Harris
Laurie Sykes
Ann Wilder
for their assistance in compiling this booklet
Dedication
The Gwinnett Help Book is dedicated in memory of Tracy Boulware, Lindy
Spencer, and Wayne Taylor. Their families wish to thank everyone who
generously gave toward the publication of this Help Book, to honor their
loved one.
United Way of Metro Atlanta
404.614.1000
Gwinnett Help Line
770.995.3339
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YOU ARE NOT ALONE...
OTHER HELPFUL RESOURCES
National Institute of Mental Health
1-301-443-4513 or 1-866-615-6464
www.nimh.nih.gov
Substance Abuse and Mental Health Services Administration (SAMHSA)
www.samhsa.gov
U.S National Institutes of Health Clinical Trials
http://www.clinicaltrials.gov/
National Coalition of Mental Health Recovery
http://ncmhr.org
US Psychiatric Rehabilitation Assn.
1-410-789-7054
www.uspra.org
National Mental Health Consumers’ Self-Help Clearinghouse
1-800-553-4539
www.mhselfhelp.org
Carter Center Mental Health Programs
404-420-5165
www.cartercenter.org
Georgia Psychiatric Association
404-298-7100
www.gapsychiatry.org
Mental Health America of Georgia
404-527-7175
www.nmhag.org
State of Georgia Americans with Disabilities Act (ADA) Coordinator’s Office
404-657-7313
ada.georgia.gov
Mental illness is a devastating disease, not only for those who have it, but
also for the families and friends who love
them. When a family is first confronted
with the reality of mental illness, they usually experience shock and bewilderment.
Why him/her? Why us? What went wrong?
What should I do? Where can I get help?
What comes next is the often confusing
search for help and guidance. Though the
burdens and discouragement can be overwhelming, many others have also faced
these same issues. You are not alone.
Your questions, concerns -- as well as your
feelings-- have been shared by others.
Their combined experiences can serve as a stabilizing influence and can provide you with the support and guidance to make your living less desperate
and confused. We have prepared this booklet as a guide to resources to assist you in securing help for yourself and your loved one who is diagnosed
with a mental illness. We are here to let you know that persons with a mental
illness can and do recover and can lead productive lives.
GOOD ADVICE FROM NAMI FAMILIES
Learn all you can about the illness
Avoid guilt and placing blame
Find out about benefits and support systems when things are going welldon’t wait for a crisis.
Learn to recognize warning signs of impending relapse, such as changes in
sleeping or eating habits, social withdrawal, and signs of irritability.
Anticipate troublesome situations. If Aunt Tessie can’t handle the relationship, don’t have her to dinner with your ill family member present.
Do not agree with stopping medications because the situation is “cured” or
because of negative side effects. Refer these decisions to the doctor who
prescribed the medication. Settling on the right doctor and the most effective
medication is very important and may take time. Don’t give up!
Set reasonable rules and limits and stick to them.
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Be patient with the recovery process. Suggestions such as, “just pull yourself
together” are rarely helpful and if the individual were capable of it at the time,
he or she would. Recovery takes time and effort.
Do not expect and insist that all peculiar habits be corrected at once. Focus
on what is accomplished, not on what is not accomplished.
At times people with neuro-biological brain disorders suffer from memory loss
or the inability to concentrate. This is frustrating and frightening. Do not insist that the person with mental illness try harder to concentrate; just repeat
the information in a nonjudgmental way.
Do not fall in with delusional thinking. The person with mental illness needs
to be able to depend on a person who is objective and aware of what really is
happening. On the other hand, do not argue with this type of thinking or try to
point out faulty logic.
PSYCHIATRIC EMERGENCIES
The most important advice is: Have a plan and put it on paper.
Because mental illness crises are unpredictable and can lead to “out-ofcontrol” behavior, it is critical that the family of the ill member has a plan in
place beforehand. This plan should be in writing and all family members
should participate in the development of this plan, including the mentally ill
member when he/she feels well. Distribute the plan to the people who may
be involved in resolving the crisis. As a minimum, include the following in
your plan:






Name and phone number of his/her counselor and/or psychiatrist
Medications, type, strengths, dosage, pharmacy, dates each medication
began, symptoms the medicine is treating
Medications that work and have not worked
Treatments that have helped in the past and treatments (if any) that
should be avoided. Have your loved one write down what will make him/
her feel calmer.
What people, or actions, make the situation worse?
In advance, learn how to optimize safety for yourself and your ill loved
one – from the therapist and from law enforcement
WHO TO CALL
·
·
911 for dire emergencies
Georgia Crisis & Access Line (G-CAL)
Behavioral Health Link:
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19. Fitzpatrick, David, “Sharp: A Memoir”
20. Bartok, Mira, “The Memory Palace: A Memoir”
21. Smith, Daniel, “Monkey Mind: A Memoir of Anxiety”
22. Cheney, Terri, “The Dark Side of Innocence” Growing up Bipolar”
23. Beard, Amanda, “In the Water They Can’t See You Cry”
24. Frisch, Patricia, “Polarized: A Bipolar Memoir”
25. Greek, Milt, “Schizophrenia: A Blueprint for Recovery”
26. Hart, Carol, “Secrets of Serotonin”
27. Dully, Howard, “My Lobotomy”
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1-800-715-4225
Mygcal.com
The following are examples of actions or problems where you should seek
emergency psychiatric help:

Expressing serious thoughts about attempting suicide

Expressing comments about harming others

Hearing very disturbing voices

Experiencing uncontrollable anxiety

Feeling uncontrollable anger

Exhibiting manic or otherwise bizarre behavior, severe depression,
disorientation, or extreme confusion
28. Seamands, David, “Healing for Damaged Emotions”
29. Poniatowski, Ronald Henry, “Nervous System Breakdown”
30. Baker, Don; Nester, Emery, “Depression: Finding Hope & Meaning In
Life’s Darkest Shadow”
31. Mabry, Ed.S., Connie, “Saving Your Life– One Day at a Time”
GUIDELINES THAT PROVE HELPFUL
Don’t threaten - the ill person may interpret this as a power play and increase
fear or prompt "assaultive" behavior.
33. Smith, Harold Ivan, “Life Changing Answers to Depression”
Don’t shout - If the mentally ill person seems not to be listening, it isn’t because he/she is hard of hearing. Other “voices” are probably interfering or
predominating.
Literature from NAMI-GEORGIA
Don’t criticize - It will only make matters worse.
32. Hedaya, M.D., Robert, “The Antidepressant Survival Guide”
Don’t bait the ill person into acting out wild threats- the consequences could
be tragic.
PROCEDURES FOR PSYCHIATRIC HOSPITALIZATION
VOLUNTARY HOSPITALIZATION
The ill person seeking treatment may contact their own mental health provider, their local Community Service Board, or the nearest behavioral health
hospital. In any of those settings, a mental health professional will evaluate
the person. If the illness is severe enough, hospitalization may be recommended. If the person has insurance, the mental health professional will assist with finding an approved provider. If the person does not have insurance,
they would be referred to Georgia Regional Hospital - Atlanta (GRH-A). That
hospital requires the person first to be "medically cleared" at a local medical
hospital emergency room. If the person is willing to go to the psychiatric hos-
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pital, a family member or friend usually provides transportation.
INVOLUNTARY HOSPITALIZATION
1.
Earley, Pete. “Crazy: A Father’s Search Through America’s Mental
Health Madness” 2007
2.
Mason, Paul & Kreger, Randi “Stop Walking on Eggsehells” paperback 2010
3.
2003
There may be times when the person with mental illness is experiencing severe symptoms but is unwilling or unable to seek help. There are two ways to
have someone involuntarily hospitalized.
4.
Duke, Patty and Hockman, Gloria-- “A Brilliant Madness - Living
with Manic-Depressive Illness.” 1992
5.
1.
Family or friends can request an Order to Apprehend from the
County Probate Court. This document is designed for concerned parties to
request that the mentally ill person be picked up and brought in by the sheriff’s deputies for an evaluation. To do this, two adults who have observed the
mentally ill person within the past 48 hours go to Gwinnett County Justice
Administration Building at 75 Langley Drive in Lawrenceville.
2. A qualified mental health professional, physician, or advanced practice
behavioral health nurse may decide that the person’s current condition constitutes a substantial risk of immediate harm to self or others, or the inability
to care for self. A 1013 form is signed and the person is involuntarily transported to a Psychiatric Hospital for further evaluation. Transportation may
need to be provided by trained professionals like police officers or paramedics. You may request that a Crisis Intervention Team (CIT) police officers be
called to the scene. Do not attempt to transport your loved one by yourself
when he or she is in crisis.
The following is a list of local area crisis stabilization facilities that you or your
loved one could be taken to in an emergency. The list is provided as a general
guide and should not be taken as an endorsement of any facility listed.
Please check with each facility for the most current information.
SUMMIT RIDGE
250 Scenic Highway
Lawrenceville, GA 30045
678-442-5800 or 678-442-5858
www.summitridge.com
For Assessment Services: 678-442-5856
Torrey, E. Fuller, MD. “Surviving Schizophrenia.” 1988
6.
Walsh, Maryellen. “Schizophrenia: Straight Talk for Families and
Friends.” 1985
7.
Berne, Erice, MD. “What Do You Say After You’ve Said Hello?”
8.
Hinckley, Jack & Joann, “Breaking Point.”
9.
Andreasen, Nancy, MD. “Welcome Silence - Schizophrenia.”
10.
Van Burne, Abby, “Letters, A Family Affair.”
11.
Park, Clara Clairborne and Shapiro, Leon, MD. “You Are Not Alone Understanding.”
12.
Goodwin, Frederick K. and Jamison, Kay Ref Fifield, “Manic Depressive Illness.”
13.
FACILITIES
Woolis, Rebecca “When Someone You Love has a Mental Illness”
Amadour Xavier, PhD. “I Am Not Sick, I Don’t Need Help.”
14.
Temes, Roberta, “Getting Your Life Back Together, When You Have
Schizophrenia.”
15.
Miklowitz, David J., PhD. “The BiPolar Disorder Survival Guide:
What You And Your Family Need To Know.”
16.
Torrey, Fuller, MD, “Surviving Schizophrenia: A Manual For Families, Consumers and Providers.” 3rd Edition
17. Musser, Kim T., PhD. & Gillberg, Christopher, MD, PhD. “The Schizophrenias: A Biological Approach To The Schizophrenia Spectrum Disorders.”
18. Winters Schwartz, Karen, “Reis’s Pieces; Love, Loss, and Schizophrenia”
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Artworks! Gwinnett
http://artworksgwinnett.org
(678) 474-1701
Gwinnett County Parks and Recreation
Gwinnett Justice and Administration Building
75 Langley Drive
Lawrenceville, GA 30046
770.822.8840
http://www.gwinnettcounty.com/portal/gwinnett/Departments/
CommunityServices/ParksandRecreation
Gwinnett Cooperative Extension
750 South Perry, Suite 400
Lawrenceville, GA 30046
678-377-4010
Services:
4-H
Family and Consumer Sciences
Community Centers
Teen Talk Newsletter
Holy Comforter Episcopalian Church
The Friendship Center
Caters to people with a mental illness or other disabilities with day activities
like painting, music and movement, ceramics, weaving, woodworking, gardening, and games, as well as lunch.
The Episcopal Diocese of Atlanta.
2744 Peachtree Rd
Atlanta, GA 30305
Gwinnett SenioR Learning Centers- Computer Classes
George Pierce Park Community Center
55 Buford Highway
Suwanee, Georgia 30024
Bethesda Park Senior Center
225 Bethesda Church Road SW
Lawrenceville, Georgia 30044
SUGGESTED READING LIST
Knowledge is power. Learn as much as you can about your loved one’s illness and find successful ways of coping.
Services-Children (agents 7-12):
Outpatient day program only
Services-Adolescents (ages 13-18):
Inpatient and day programs
Services-Adults:
Inpatient psychiatric, detox and geriatric
partial hospitalization day program
Evening alcohol and drug program
Women’s Program
Patients without insurance are referred to View Point.
EASTSIDE HERITAGE BEHAVIORAL HEALTH CENTER
2160 Fountain Drive
Snellville, GA 30078
1-770-985-6470
Services:
Adult and Senior Inpatient
Partial Hospitalization Programs.
*Most insurances accepted – including Medicaid.
AUBURN RENAISSANCE CENTER
Haverty Building
206 Edgewood Avenue
Atlanta, GA 30303
404-616-1800
Services:
Community Health Walk In-Day Programs
Vocational training
Psychosocial Rehab Recreational Services for those with Major Axis 1 Diagnosis (i.e., primary schizophrenia, Bipolar Disorder, Major Depression)
Have a Voluntary Program 3 days/week
(Complete Referral forms, or via Psychiatric Emergency Services at Grady
Hospital )
PEACHFORD HOSPITAL
2151 Peachford Road
Atlanta, GA 30338
770-455-3200
Fax: 770-454-2362
www.peachfordbhs.com
Free Assessment Service: 770-454-2302
Services-Child & Adolescent Programs:
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



Acute Care
Partial Hospitalization/Partial Care
Intensive Outpatient Program
Outpatient Therapy
Services-Adult Psychiatric Programs:
(Includes: Schizophrenia, Depression, Manic Depressive Disorder and others)

Acute Inpatient

Partial Hospitalization

Intensive Outpatient

Individual Outpatient Therapy
To access service: 24 hour/7 days per week needs assessment and referral
center - FREE assessment. For Appointment: call 770-454-2302
EMORY UNIVERSITY HOSPITAL
Mental Health Services
1441 Clifton Road, NE
Atlanta, GA 30322
Access via 404-712-7103 (Inpatient Admissions Dept.)
404-778-5526 (Outpatient Admissions Department)
www.emoryhealthcare.org
Services:
 Inpatient Services - comprehensive evaluative and treatment services
with a multi-disciplinary approach
 Outpatient Services  Clinical Trial Services - Several on-going research projects relating to
mental illness diagnosis. Contact 404-778-5000 for details.
 Medication Evaluation Services - provided by Emory Residents in Psychiatry for a fee of $35.00. Assist with proper medication evaluation.
Call 404-778-5000 for more details.
Services:
 Outpatient - Individual, Group and Family Therapy. Medication
Management
LAURELWOOD
200 Wisteria Drive
Gainesville, GA 30501
770-531-3800 OR 1-800-848-3649
Contact: Ask for Intake Department
www.nghs.com
Assessment Services:
Call phone number listed above for free evaluation
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2160 Fountain Dr.
Snellville, GA 30078
(770) 985-6460
Atlanta Regional Commission (ARC)
(404) 463-3333
www.agewiseconnection.com
*contracts with county-based aging programs and specialized agencies*
Provides home and community-based services
Georgia Cares
(404) 463-3350 or 1-800-669-8387
http://aging.dhr.georgia.gov
*Volunteer-based service that provides free, unbiased information for Medicare, Medicaid, and Medigap recipients.
Gwinnett County Parks and Recreation
Bethesda Park Senior Center
225 Bethesda Church Road
Lawrenceville, GA
678.277.0179
Department of Human Services
Elder Care Locator
800-677-1116
Senior Elder Abuse
404-657-5250
Arts, Recreation, and Education
Taking part in recreation can be as much a part of recovery as receiving psychosocial services. Because cost can be a barrier to enjoying activities within
the Gwinnett County and metro Atlanta area, below are listed some free or
low-cost recreational activities.
Gwinnett Public Library
Lawrenceville Branch
1001 Lawrenceville Highway
Lawrenceville, GA 30046-4707
770-978-5154
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Gwinnett Department of Family and Children Services
446 West Crogan Street
Suite 300
Lawrenceville, GA 30046-2475
(678) 518-5500
(Special appointment only)
33 S. Clayton Street
Suite 100
Lawrenceville, GA 30046
(770)339-5111
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Crisis Situation or After Hours: Must report to Emergency Room (closest
Hospital in area is Lanier Park or NE Georgia Medical Center)
Services:
Adolescent (Ages 12-17)

Inpatient Hospitalization

Day Partial Hospitalization

After School Outpatient Program

Aftercare Support
Adult

Acute Inpatient Hospitalization

Intermittent Inpatient Hospitalization

Day partial Hospitalization

Aftercare Support
Norcross
2211 Beaver Ruin Road, Suit e 130
Norcross, Georgia 30071
770-441-8800
Buford
By Appointment
2755 Sawnee Avenue
Buford, Georgia 30518
770-614-2500
Senior Mental Health and General Assistance Information
Senior Information and Referral Helpline
678-377-4150
FUQUA CENTER FOR LATE-LIFE DEPRESSION
Wesley Woods Health Center
1841 Clifton Road, NE
Atlanta, GA 30329
404-728-6302
http://fuqua.emoryhealthcare.org
404-778-7710
Crisis: 404-712-7103
Eastside Heritage Center
Senior Adult Inpatient Mental Health Services
SKYLAND TRAIL
1903 North Druid Hills Rd.
Atlanta, GA 30319
404-315-8333
www.skylandtrail.org
Services:

Case Management

Treatment/Therapy

Education

Social Activities

Support
RIDGEVIEW INSTITUTE
3995 South Cobb Drive
Smyrna, GA 30080
770-434-4567
www.ridgeviewinstitute.com
Services:

Support groups

Eating Disorders
RIGHTS AND RESPONSIBILITIES
Psychiatric patients have certain rights and responsibilities which play an
essential role in the management of their illness. So do their families. The
families’ rights and responsibilities play an essential role in managing and
coping with the patient at home.
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Families have the right...
·
Not to be blamed for the illness
·
To be free from certain social obligations
·
Not to be abused, yelled at -- or hit
·
To seek treatment for the ill family member
·
To seek information regarding diagnosis, symptoms and treatment for
the ill family member
Families have the responsibility of...
·
Contributing to the prevention of relapse
·
Helping the ill family member get to appointments
·
Giving honest feedback to the ill family member
·
Tolerating no tyrannical behavior (i.e., allowing the patient all rights and
no responsibilities)
·
Observing the patient closely; setting limits on behavior
·
Learning as much as possible about the illness
·
Becoming involved in the patient’s treatment and healthy lifestyle
·
Communicating honestly and assertively
·
Maintaining the family network by meeting the intellectual, spiritual and
emotional needs of the well family members.
Patients have a right to...
·
Safety, security and decreased stress while ill
·
Protection from harm and ridicule
·
Protection from hurting oneself
·
A safe, secure and comfortable environment (often the hospital) and
humane care
·
Exemption from social obligations and other responsibilities
·
Dignity and freedom from abuse
·
Adequate treatment for the illness
·
Medication
·
Medical treatment as needed
·
Social and work skills rehabilitation
·
Therapy and counseling
·
A realistic placement and/or discharge plan
·
Individualized treatment plan
·
Information on one’s illness, treatment and prognosis
·
Hospital orientation
·
Education classes
·
Informed consent
·
Knowledge about when one can expect to get better
·
Confidentiality
Patients have the responsibility of...
·
·
·
Accepting and recognizing the illness
Not denying the illness
Learning the warning signs that the illness is returning
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Adolescent Girls Independent Living Program
3850 Tuggle Road Northeast
Buford, GA 30519
678) 546-8770
www.gwinnettchildrenshelter.org
Georgia Parent Support Network, Inc.
1381 Metropolitan Parkway
Atlanta, GA 30310
(404) 758-4500
Office of State Coordinator of Vocational Education for Students with Disabilities - Department of Education Vocational Education Special Needs Unit
1752 Twin Towers, East
Atlanta, GA 30334
404-656-3042
Positive Behavior Supports
1870 Twin Towers East
205 Jesse Hill Jr. Drive SE
Atlanta, GA 30334
Phone: (404) 657-9953
Emory Children and Adolescent Mood Program
1256 Briarcliff Rd NE, Suite 322E
Atlanta, GA 30306
404.727.3443 -- Main office (appointments, directions)
404.727.4799 -- Research studies (information and appointments for current
study participants)
Warm Springs Outdoor Therapeutic Program
Warm Springs, GA
706-655-5900
www.warmspringsotp.com
Warm Springs OTP is an outdoor residential program run by the Georgia Department of Behavioral Health and Developmental Disabilities. The program
is for adolescents aged 12 – 18.
Gwinnett County CASA
115 Stone Mountain Street
Lawrenceville, GA, 30045-5661
770-619-6015
http://www.gwinnettcasa.org
http://www.metrocasa.org
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Treatment Court– DUI’s and non-violent drug felonies
770-822-8558
www.treatmentcourt.com
Circuit Public Defenders
770-822-8541
www.gpdsc.com
Juvenile Court
115 Stone Mountain St.
Lawrenceville, Georgia 30046-6900
770-619-6300
Guardian Ad Litem
770-619-6069
Juvenile Court Probation Unit
770-619-6020
Gwinnett ProBono Project, Atlanta Legal Aid Society
180 Camden Hill Rd.
Lawrenceville, GA 30045
770-822-8552
The Office of the Mental Health Advocate
(404) 232-8900 or 1 (800) 676-4432
www.gpdsc.com/omha-main.htm
Georgia Senior Legal Line
(404) 657-9915
Free to Georgians age 60 and older
Youth and Senior Mental Health and General Assistance
The Clubhouse
490 S. Perry Street
Lawrenceville, GA 30046
Phone: 678-209-2550
Substance Abuse Treatment
Right From the Start Medicaid Project
Centralized Katie Beckett Medicaid Team
5815 Live Oak Parkway
Suite D-2
Norcross, GA 30093-1700
678-248-7449
Gwinnett Children’s Shelter
·
·
·
·
·
·
·
Seeking treatment and cooperating with treatment givers
Listening to their doctor’s advice (and following it)
Giving open and honest information about symptoms
Learning as much as possible about the illness and treatment
Asking questions; listening to the answers
Attending education classes and trying to learn
Observing oneself to learn about symptoms
(Source: Dr. Cynthia Bisbee - Patient Education in Mental Illness.)
Violation of Rights
If you believe the rights of a person with mental illness have been violated in
the areas of education, employment, housing or treatment, contact the Georgia Advocacy Office at 404-885-1234 or 1-800-537-2329.
If you believe you or your loved one received poor care or have been abused
within the state public care system, contact the Ombudsman Office at 404656-4261.
Department of Human Resources (DHR)Division of Behavioral Health and Developmental Disabilities (DBHDD)
Division of Mental Health
404-657-2273
Division of Addictive Diseases
404-657-2331
Office of Provider Services
404-657-2144
Office of Hospital Operations
404-657-2270
DHR and the DBHDD serve Georgia statewide.
Metro DBHDD Regional Office
100 Crescent Centre Pkwy, Suite 900
Tucker, GA 30084
770-414-3052 (office)
770-414-3048 (fax)
Region 3 serves: Fulton, Clayton, DeKalb, Gwinnett, Rockdale, Newton
Georgia’s Mental Health Ombudsman
55 Park Place, Suite 410
Atlanta, GA 30303
404-656-4261
To help Georgians and their families deal with the state’s public care system.
This office will investigate claims of abuse and poor care.
REHABILITATION & RECOVERY SERVICES
Since the early 90’s the specter of long-term disability in mental illness has
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been transformed into a vision of recovery. Before then, the medical model
assumed that stabilization was the best possible outcome of treatment, and
care systems were designed around the goal of maintenance.
Dr. William Anthony, a national leader in psychiatric rehabilitation, says “After
25 years of practice and research, and listening to consumers and their families, I am more convinced than ever that recovery from mental illness is possible for many more people than was previously believed.”
Based on a panel discussion of consumers, the “essential ingredients” of
rehabilitation programs that lead to recovery are:

a safe and stable environment

good medical treatment

an educated and supportive family

something to get involved in -- work, community, advocacy

education about effective management of the illness

focus on consumer strength and self-determination

a caring counselor
Rehabilitation Services are available at:
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PLAN (Plan Lifetime Assistance Network) of Georgia, Inc.
2200 Century Parkway, Suite 510
Atlanta, GA 30345
404-634-0094
(Provides solutions for present and future care.)
*NAMI does not endorse any program or plan.
LEGAL ASSISTANCE
Needing legal advice for the families of the mentally ill presents unique
problems and usually requires legal specialists. NAMI-Georgia and the
Young Lawyers Division of the State Bar of Georgia have been working to
better benefit families who have legal problems relating to the mental illness
of a family member. By calling the office of NAMI-Georgia at 770-234-0855,
you will be referred to a volunteer attorney who will provide or coordinate an
appropriate and helpful consultation or other response to the caller’s special
inquiry. Assistance includes coordinating a referral. It is not a pro bono
legal service. Below are listed other resources for obtaining legal services:
Peer Support and Wellness Center
444 Sycamore Drive
Decatur, GA 30030
Warm Line: 404-371-1414(24 hrs/day) or
1-888-945-1414
www.gmhcn.org/wellnesscenter/
Atlanta Legal Aid Society
An alternative to hospitalization up to one week at a time in respite beds.
Atlanta Volunteer Lawyers
The Cottages on Mountain Creek
5800 Mountain Creek Road
Sandy Springs, GA 30328
Tel: (404) 228-6554
cottagesonmountaincreek.com
Services:
·
24-hour Housing and Care
·
Day Program
·
Independent Living
·
Respite
·
Massage
Hypnotherapy
Culinary Class
Art Therapy
·
Lifestyle Modification
1514 Cleveland Avenue
East Point, GA 30344
(404) 669-0233
www.atlantalegalaid.org
235 Peachtree Street Northeast #1750
Atlanta, GA 30303
(404) 521-0790
www.avlf.org
Bazelton Center for Mental Health Law
1101 15th Street, Suite 1212
Washington, DC 20005
(202) 467-5730
Gwinnett Courts
Justice & Administration Center
75 Langley Dr.
Lawrenceville, GA 30045
Probate– Involuntary Hospitalizations
770-822-8250
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After receiving a referral from a counselor, a person with a mental illness can
receive help with job readiness skills.
Goodwill Industries Career Center
1502 Pleasant Hill Rd
Duluth, GA, 30096
(770) 564-1728
http://www.goodwillng.org/
Provides computers with internet access to assist in the job search, job postings, educational classes, job skills training, job clubs, telephone, fax, and
copy services, and resource library.
Georgia Mental Health Consumer Network
246 Sycamore Street
Decatur, GA 30030
(404) 687-9891
www.gmhcn.org
Georgia Peer Support Institute trains and certifies persons with a mental illness to become Certified Peer Specialists (CPS) who are responsible for the
implementation of peer support services, which are Medicaid reimbursable
under Georgia's Rehab Option. They can serve on Assertive Community Treatment Teams (ACT), as Community Support Individuals (CSI), and in a variety
of other services. This allows CPS’ to seek employment at agencies that hire
for this position.
ESTATE PLANNING - WILLS
Because many persons suffering from neurobiological receive some type of
financial assistance, monies received by them as a gift or inheritance could
jeopardize their entitlement. However, through a properly prepared legal
document called a “Special Needs Trust”, their SSI benefits would continue if
their necessities were paid from the monies in the Trust.
It is important that you seek the professional help of an attorney experienced
in creating such trusts in order to protect entitlements.
Other options for Estate Planning that protects your disabled loved one from
losing their benefits because of inherited monies*:
The Georgia Community Trust
3995 South Cobb Drive
Smyrna, GA 30080
770-431-7070
www.georgiacommunitytrust.com
“JUST” PEOPLE, INC.
PO Box 930037
Norcross, GA 30003
770-441-1188
www.justpeople.org
Services:

Day Support

Social Services

Supportive Employment

Affordable housing

Living Support
ExecuCare Addiction Recovery Center
3985 Steve Reynolds Boulevard,
Building B, Suite A
Norcross, GA 30093
1.877.276.2224
770.817.0711
www.execucarearc.com
Services:
 10 day treatment
 Outpatient
Purple Inc Drug & Alcohol Treatment
2495 Eastgate Place
Snellville, GA 30078
Phone: (770) 962-8215
purpletreatment.com
Services:
 Residential addiction counseling
 Aftercare alumni counseling
 Family insight counseling
 Visitation and therapeutic visits
G.R.E.A.T. D.A.Y, Inc.
4151 Memorial Drive
Decatur, GA 30032
(404) 377-9224 (Voice and TDD)
www.greatdayinc.net
Dedicated to providing outpatient mental health services to the members of
deaf and hard-of-hearing community. They specialize in licensed counseling
and related services for deaf and hard-of-hearing Georgians and their families.
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SUPPORT GROUPS
AGENCIES WHICH CAN PROVIDE ASSISTANCE AND SUPPORT
Once a mentally ill person is stabilized, support groups can be one tool he or
she can use to aid in his or her recovery. Below are listed some support
groups that meet in the area.
Georgia Department of Labor
Vocational Rehabilitation (VR) Services (Region 3, Unit 8) and Career Center
2111 Beaver Ruin Road, Suite 160
Norcross, GA 30071-3340
(770)729-5400
http://www.gvra.ga.gov/
NAMI Gwinnett
678-982-5354
www.nami.org/sites/namigwinnett
Offers free support groups at two locations:
Lawrenceville Presbyterian Church
800 Lawrenceville Hwy NW (Hwy 29)
Lawrenceville, GA 30042

Support groups for family, friends, family and those living with a mental
illness meet every Tuesday from 7:30-9:00 PM.
 General meetings, which provide refreshments and guest speakers, meet
the 1st Tuesday of each month at 6:30 PM.
Christ the King Lutheran Church
5575 Peachtree Parkway (Hwy 141)
Norcross, GA 30092
Support groups for those living with a mental illness meet every 2 nd and 4th
Wednesday of the month from 7-8:30 PM.
NAMI Georgia Veterans Advisory Council
3050 Presidential Drive, Suite 202
Atlanta, GA 30340
(770) 234-0855
www.namiga.org
Provides veteran specific education, outreach and resources to Georgia veterans, their families and communities.
Viewpoint Health (formerly GRN)
770-962-5544
Must be referred by a counselor to join support groups.
Eastside Heritage Behavioral Health
2170 Fountain Drive
Snellville, GA
770-985-6478
Persons between the ages of 18 and 64 with any type of disability who receive SSI, SSDI or both are eligible. Helps beneficiaries who want to return to
work but need more significant services before they can start. VR’s can help
beneficiaries get ready to work, and, if necessary, they can then find an Employment Network (EN) who can help them keep the job and make more
money.
Employment Networks
offer specialized services such as career counseling, vocational rehabilitation,
and job placement and training
Work Incentives
Makes it possible for people with disabilities receiving Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) to work and still
receive monthly payments and/or Medicare or Medicaid. For more information, go to: http://www.ssa.gov/disabilityresearch/workincentives.htm.
Atlanta Regional Workforce Board Career Resource Centers
3885 Crestwood Parkway NW, Suite 200,
Duluth, GA 30096
770-806-2020
Gwinnett Tech, 5150 Sugarloaf Parkway, Bldg. 100
Lawrenceville, GA 30043,
678-226-6664
Provides a center where persons can search for employment and participate
in workshops for job readiness like interviewing skills and resume preparation. There are also limited funds available for qualified unemployed applicants to receive a grant to receive additional job skills training with a Workforce Investment Act (WIA) provider.
Viewpoint Health Supported Employment Program
595-C Old Norcross Road
Lawrenceville, GA 30046
770-962-5544
www.viewpoint.com
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North Gwinnett Cooperative Ministry
4395 Wiley Drive Buford, GA 30515
770-271-9793
www.northgwinnettcoop.org
Areas served: low-income residents of Buford, Sugar Hill, Suwanee, 30024,
30518, 30519
VOCATIONAL ASSISTANCE
“The number one dream of people with mental illness in terms of breaking
free from the bonds of their illness, the poverty associated with it, and the
embarrassment and stigma of it is to be able to go to work,” Ralph Bilby, Program Director of the International Center for Clubhouse Development.
According to the Center for Reintegration, too often people in recovery face
barriers to finding and maintaining a good job -- barriers created by themselves as much as others. Common feelings include:
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A serious lack of confidence
The fear of recurring episodes of illness
A sense of being too far behind to catch up
A stigma regarding mental illness that still exists in the workplace
Government regulations, which sometimes create unnecessary obstacles
While these barriers are real, they can be overcome.
Here are their 10 suggestions for finding and maintaining meaningful employment:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Don’t be afraid to try.
Find and actively work with a “Rehabilitation Partner.”
Position yourself for the best chance at getting meaningful work- i.e.
training, education, or volunteer work.
Optimize your health.
Develop excellent work habits.
Be persistent.
Look at your employment search as a long-term learning process.
Be willing to trust. “It’s about trust, which must be earned.” (Ralph
Bilby)
Take it one step at a time. Patience is one of your best allies.
Recognize--and celebrate--your successes.
http://eastsidemedical.com/service/caregiver-support-groups
Support group for caregivers of those with a mental illness or dementia.
Meets in the boardroom of the second Tuesday of the month at 1 PM.
Ridgeview Institute
3995 South Cobb Drive
Smyrna, GA 30080
(770) 434-4567
www.ridgeviewinstitute.com
Groups:
 12 step programs
 Interfaith Approach to Spiritual Growth
 Depression and Bipolar Support Alliance
 Friends and Family of People with Eating Disorders
 ANAD (Anorexia/Eating Disorders)
Below are listed condition specific support groups that meet in Gwinnett
County, the Atlanta Metro area, or have online support groups where there
are no onsite groups. Because meeting places change, it is recommended
that you call first before attending a meeting listed on a website.
CEPTA
6020 Dawson Boulevard, Suite i
Norcross, GA 30093
(770) 662-0249
www.cepta.org
Bilingual and bicultural behavioral health clinic for Latinos with substance
abuse issues. Provides group education and counseling.
Depression & Bipolar Support Alliance
404-538-3042
www.dbsalliance.org
OCD Georgia
www.ocdgeorgia.org/ocd-support-groups
Schizophrenia and Related Disorders Alliance of America
Buford Schizophrenia Anonymous
2755 Sawnee Avenue
Buford, GA 30518
770-380-2431
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www.sardaa.org/sa-group-locations/
Georgia Parent Support Network– Norcross/Gwinnett Chapter
1006 Olde Mill Lane
Norcross, GA 30093
(404) 932-5073
Salvation Army
3435 Sugarloaf Parkway
Lawrenceville, GA
(770) 724-1661
Spectrum Autism Support Group
http://www.atl-spectrum.com
1000 Center Place
Norcross, GA 30093
(770) 441-6200
www.salvationarmy-georgia.org
Children and Adolescents with Attention Deficit/Hyperactivity Disorder
Atlanta Georgia Satellite
(404) 633-2040
http://www.chadd.org
St. Vincent de Paul Society- Archdiocesan Council of Atlanta
2050-C Chamblee Tucker Road
Atlanta, GA 30341
678-892-6160
www.svdpatl.org
Suicide Survivor Support Groups
770-822-2200
www.afsp.org
Bereavement Group
770-476-3776
GriefShare
http://www.griefshare.org/findagroup
12 Step Programs
Alcoholics Anonymous
www.aageorgia.org
404-535-3178
Codependents Anonymous (CoDA)
www.northgeorgiacoda.org
www.coda.org
Narcotics Anonymous
www.na.org
1-818-773-9999 x 771
Cocaine Anonymous
www.ca.org
1-404-255-7787
Overeaters Anonymous
www.oa.org
Families First
5151 Brook Hollow Parkway
Norcross, GA
(404) 541-3040
Duluth Cooperative Ministries
3395 Fox St. Duluth, GA - 30096
770-623-9563
www.duluthco-op.org
Areas served: 30096 & 30097
Lawrenceville Cooperative Ministry, Inc.
176 Church Street Lawrenceville, GA 30046
770-339-7887
www.lawrencevilleco-op.org
Areas served: 30043, 30044, 30019, Dacula, Lawrenceville.
Lilburn Cooperative Ministry
5329 5 Forks Trickum Road Southwest Lilburn, GA 30047
770-931-8333
lilburncoop.org
Areas served: 30047, 30087 (not 30083 or 30084 as these are served by
the Stone Mountain Co-op).
Norcross Cooperative Ministry
2275 Mitchell Road Northwest Norcross, GA 30071
(770) 263-8268
www.norcrossco-op.org
Areas served: 30071, 30073, 30091, 30092, 30093, and 30340, 30360,
30084 (only the portions that fall in Gwinnett County)
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5030 Georgia Belle Court
Norcross, GA 30093
770.638.5700
404-634-3314
Federally funded medical clinics
Four Corners Primary Care
5030 Georgia Belle Court, Suite 2066
Norcross, GA 30093
175 Gwinnett Drive, Suite 213
Lawrenceville, GA 30046
770-806-2928
www.fourcornersprimarycare.com
Southside Medical Center - Norcross Clinic
5127 Jimmy Carter Blvd, Ste 205,
Norcross, GA 30093-1619
770-368-3845
www.southsidemedical.net
Sliding scale or low cost
Gwinnett Community Clinic
2160 Fountain Drive Snellville, GA 30078
(770) 985-1199
www.gwinnettcommunityclinic.org
Good Samaritan Health Clinic
3700 Club Drive Lawrenceville, GA 30044
(678) 280-6630
www.goodsamgwinnett.org
Hope Clinic
121 Langley Drive
Lawrenceville
(770) 685-1300
www.hopeclinicgwinnett.info
Social Services
Partnership for Community Action
Gwinnett Family Support
6090 McDonough Drive, Suite M & N
Norcross, GA 30093
(678) 291-0860
www.pcaction.org
Marijuana Addicts Anonymous
212-459-4423
Eating Disorders Anonymous
www.eatingdisorderanonymous.org
760-569-0800
Gamblers Anonymous
www.ga.org
404-237-7281
Nicotine Anonymous
www.nicotine-anonymous.org
770-416-6583
Parents Anonymous
770-985-7825
Emotions Anonymous
www.emotionsanonymous.org
EDUCATIONAL OPPORTUNITIES PROVIDED BY THE NATIONAL ALLIANCE FOR
THE MENTALLY ILL
(NAMI) Gwinnett
“Knowledge is Power”
Learn as much as you can about your loved one’s illness and find successful
ways of coping.
“FAMILY-TO-FAMILY”
A FREE, 12-week course for family members, taught by NAMI-trained facilitators and covers the major brain disorders:

Schizophrenia, SchizoAffective, Major Depression, Bipolar Disorder,
Panic Disorder and Obsessive Compulsive Disorder

Basics about the brain

Problem Solving Skills

Medication Review

Self-Care

Communication Skills
“PEER TO PEER”
A FREE, 10-week course for those diagnosed with a mental illness such as
depression, bipolar disorder, schizophrenia, or other conditions. Classes are
taught by trained mentors or peer teachers, who are successfully managing
their own condition.
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Individual empowerment,
Family and peer support,
Relapse prevention,
Communication skills,
Coping skills,
Self care strategies
Call NAMI-GEORGIA 770-234-0855 to find out the dates and location of either of these classes nearest you.
Reintegrating into the community
You or your loved one may need supportive services to live independently in
the community after being discharged from a hospital or rehabilitation program.
HOUSING ASSISTANCE
Information, referrals and assistance can be obtained through the following
agencies:
Transitional Housing:
Family Promise of Gwinnett
3495 Sugarloaf Parkway
Lawrenceville, GA 30044
(678) 376-8950
www.familypromisegwinnett.org
Rainbow Village, Inc.
3427 Duluth Highway 120
Duluth, GA 30096
Phone: (770) 497-1888
Fax: (770) 497-1825
[email protected]
Norcross Office- 2211 Beaver Ruin Road, Suite 130, Norcross, GA 30071
Medicare
Medicare is a federal insurance program that helps pay hospital, prescriptions and medical bills for eligible people.
It is for almost everybody 65 or older, regardless of income, as well as disabled people under 65 who have been entitled to Social Security Disability
Insurance (SSDI) for 24 months. Part A of Medicare (hospital insurance) covers inpatient hospital care, skilled nursing facility care, home health care, and
hospice care. Part B (medical insurance) covers doctors’ services, outpatient
hospital services, and some other services. When you become eligible for
Medicare, you will receive Part A automatically. To receive Part B of Medicare, you must enroll in the program and pay a monthly charge that is deducted from your Social Security benefit.
Prescription Assistance
Persons may be eligible for the low income subsidy for Medicare Part D. To
find out, contact:
Georgia Cares: 1-866-552-4464
Social Security: 1-800-772-1213
Persons not on Medicare or Medicaid may be eligible through other programs:
RxAssist
www.rxassist.org
Partnership for Prescription Assistance
1-888-477-2669
www.pparx.org
MEDICAL CLINICS
Public health clinics
Impact! Transitional Housing Program
(678) 808-4477
http://www.theimpactgroup.org
Buford Health Center
2755 Sawnee Avenue
Buford, GA 30518
770.614.2401
Partnership Against Domestic Violence
Shelter and Crisis Center (Women only)
PO Box 1272 St.
Lawrenceville, GA 30046
770.963.9799 (24 hours)
Lawrenceville Health Center
455 Grayson Hwy, Suite 300
Lawrenceville, GA, GA 30046
770.339.4283
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Paraclete Services
815-455-7010
800-584-5040
www.paracleteservices.org
Salvation Army
3455 Sugarloaf Pkwy.
LAWRENCEVILLE, GA
Tel: 770.774.1661
Martin and Jones
123 N. McDonough Street
Decatur, GA 30030
(404) 373-3116
View Point Health Residential Services
www.grncsb.com
As part of a treatment care plan, residential options will be explored.
Food Stamps
The food stamp program is a federal program designed to help low income
individuals and families buy the food they need to maintain good health.
Income level and assets determine eligibility. To apply for Food Stamps, go
to the nearest Gwinnett County Department of Family and Children Services
(DFCS) office located at:
Lawrenceville Office – One Justice Square,
446 W. Crogan St, Lawrenceville, GA 30045
Phone: 678-518-5500
Buford Office - 2755 Sawnee Ave, Suite 3001, Buford, GA 30518
Phone: 770-614-2500 (by appointment only)
Norcross Office – 2211 Beaver Ruin Road, Suite 130, Norcross, GA 30071
Phone: 770-441-8800
MEDICAL ASSISTANCE
Medicaid
Medicaid is a medical assistance program for low income people, funded by
both the federal and state governments. For people with a disabling mental
illness, Medicaid is probably the most important resource for both mental
health care and medical services. For those who qualify, benefits include
doctor’s services, lab fees, clinics, medical equipment, emergency dental
care and medical transportation. To find out if you are eligible for Medicaid,
and the information needed, contact your local Department of Family and
Child Services (DFCS) office:
Lawrenceville Office- 446 W. Crogan St., Lawrenceville 30045 (Phone: 678518-5500).
Apartments
Buford Housing Authority
Corner of Hutchins & Church Streets
Buford, GA.
Phone: 770-945-5212
Lawrenceville Housing Authority
502 Glenedge Drive
Lawrenceville, GA 30045
Phone: 770-963-4900
Norcross Housing Authority
(Office is open part-time – call first)
19 Garner Street
Norcross, GA
Phone: 770-448-3668
Georgia Department of Human Affairs
Section 8 Housing Assistance
Phone: 404-679-4840
www.dea.state.ga.us
LAWRENCEVILLE HANDICAPPED HOUSING
420 Hillcrest RD
LILBURN, GA 30247-3797
Phone: 770-806-8156
GWINNETT COUNTY RESIDENTIAL SERVICES, INC.
3094 ASHLY FOREST DR
SNELLVILLE, GA 30078-4524
Phone: 770-676-2000
RAINBOW HEIGHTS
2165 Ross Rd
Snellville, GA 30039-8511
Phone: 770-972-5315
SUSSEX COURT RESIDENTIAL SERVICES, INC.
2275 Sussex Ct
Snellville, GA 30078-3120
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Bradford Gwinnett
100 Castor Drive Norcross, GA 30071
(770) 447-4162
www.riverstoneres.com
Homeowners
HomeSafe Georgia
Georgia Department of Community Affairs
60 Executive Park South, NE
Atlanta, GA 30329-2231
877-519-4443
770-806-2100
[email protected]
The Impact! Group
40 Technology Parkway South, Suite 180
Norcross, GA 30092
678.808.4477
Gwinnett Habitat for Humanity
1362 Pine Circle
Stone Mountain
(770) 931-8080
www.habitatgwinnett.org
Low Income Home Energy Assistance Program
Partnership for Community Action
678-291-0860
Georgia Public Service Commission
244 Washington Street SW
Atlanta, GA 30334
404-656-4501
Lifeline
AT & T
304 Pines Avenue
Assurance Wireless
1-888-321-5880
http://www.assurancewireless.com/Public/Welcome.aspx
FINANCIAL ASSISTANCE
Mental illness is a serious neurobiological condition that very often leads to
an inability to successfully support oneself in gainful employment. To see
what programs a person living with mental illness a person could be eligible
for, please go to www.benefits.gov.
The illness may qualify as a disability, so the ill person may be eligible for
cash benefits from the Social Security Administration (SSA). There are two
kinds of cash benefits available: Social Security Disability Income (SSDI) and
Supplemental Security Income (SSI).
SSDI is based on the disabled person’s work record. Your local Social Security
Office will aid in determining eligibility for SSDI. A disabled person, who has
not worked, may be entitled to RSDI based on a parent’s work history.
Utility assistance
Georgia Power
BIN #10101
241 Ralph McGill Boulevard
Atlanta, GA 30308
(888) 660-5890
Albany, GA 31702
(800) 288-2020
http://www.wireless.att.com/learn/articles-resources/community-support/
lifeline-link-up.jsp
SSI is based on the ill person’s financial need and eligibility is determined
through an interview process by the SSA.
INFORMATION TO SECURE BENEFITS:
There are many office locations - when you call 1-800-772-1213, they will ask
for your zip code and assign you to an office based on zip code. Once you are
assigned a representative of the SSA, you will need to work with that person
and their office. Your representative will be working with you to complete the
paperwork for your application. Make sure to make a copy of your complete
paperwork. On your copy it would be beneficial to write the date you mailed
the information and each time you talk to the representative using your copy.
The process is often lengthy and could take months to complete. The final
application is reviewed by the SSA panel for determination. BE PATIENT AND
ON TOP OF IT. It is best to work by phone appointments and only go into the
office when you need to.
Below are two firms that represent persons applying for Social Security
benefits: