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STRONGER|TOGETHER Affiliated with AFL—CIO Local 338 RWDSU / UFCW Member Assistance Program Authored By: Charles Hamilton, Funds Administrator Jennifer Lipack, MAP Director www.local338.org facebook.com/local338 twitter.com/local338 Local 338 RWDSU/UFCW Member Assistance Program A Word From Your President Dear Members of Local 338: To contact the MAP Director, please call: (516) 294 - 1338, extension 304 or STRONGER|TOGETHER email at: [email protected] Office and mailing address: Local 338 RWDSU/UFCW 1505 Kellum Place Mineola, NY, 11501 • Domestic Violence Referrals • Mental Health Referrals • Referrals to community resources • Emergency Housing Referrals • Prescription/Patient Assistance • Alcohol and Substance Abuse Assessment and Treatment Referrals This booklet describes the program’s services in more detail, as well as its rules and regulations, policies and procedures. Please read this booklet thoroughly so you understand each program and how to use them. The Union’s principal purpose is to serve your needs. The Member Assistance Program (MAP) is one more way in which your Union is working for you. STRONGER|TOGETHER IMPORTANT CONTACT INFORMATION It is the goal of this administration to provide the finest and most comprehensive services to our membership as possible. It is with great pride and a feeling of accomplishment that your Union brings to you the Local 338 Member Assistance Program. This program has been designed to provide assistance to members in various areas, including: Fraternally yours, John R. Durso 3 Financing What about member’s eligible dependents? An important element of your MAP is money! Prescription/patient assistance services and information regarding community resources are available to the member’s eligible dependents. Where it comes from and how it may be used should be of interest to you. Who Pays for MAP? The governing body of your Union, the Executive Board of Local 338 RWDSU/UFCW, approved the creation of the Member Assistance Program and authorized the expenditure of the Union’s assets to pay for the cost of the Program. The Union’s assets come from your dues and initiation fees and from investment income. • Your lawful spouse, unless legally separated (by virtue of a legal separation agreement, or court decree or judgment) Eligibility Who is Eligible for MAP? All members of Local 338 RWDSU/UFCW who are members in good standing (i.e., initiation fees paid and dues are up to date), and who are actively employed immediately prior to seeking MAP services are eligible to participate in most of the MAP programs. • Your children from birth to age 26. (A child who reaches age 26 who is physically or mentally incapable of self-support at the time and who is covered under the Plan on the date he/ she reaches 26, may continue to be eligible provided the child remains incapacitated. Proof of incapacitation must be received by the Union Office within 31 days of the child’s 26th birthday. If requested, you will be required to submit additional proof of continued disability before eligibility will be extended.) Are there other Restrictions? The Alcohol and Substance Abuse services are available ONLY to full-time members of Local 338 RWDSU who are members in good standing, and who are actively employed immediately prior to seeking MAP services. STRONGER|TOGETHER STRONGER|TOGETHER 4 Your eligible dependents include: 5 Termination Program Services When will eligibility terminate? MAP provides services intended to assist you when confronted with a number of different crises or serious circumstances, and include: • Domestic Violence Referrals • Mental Health Referrals • Referrals regarding community resources • Emergency Housing Referrals • Prescription/Patient Assistance • Alcohol and Substance Abuse Assessment and Treatment Referrals STRONGER|TOGETHER 6 MAP Prior Assessment The member must access the MAP program by first contacting the Local 338 MAP Director for preassessment; failure to obtain pre-assessment for any services will result in the member’s ineligibility for the MAP program. The MAP Director will conduct an assessment of the member’s needs and make the appropriate referral to a contracted provider of covered services. Domestic Violence Assistance Referrals If you are facing violence at the hands of a family member or domestic partner, the MAP Director can help assess the situation and make referrals to community services that may be able to intervene on your behalf or provide a temporary safe haven. Emergency Housing Referrals At times you may find yourself confronting eviction, facing homelessness, or another housing crisis, such as the loss of your dwelling due to fire or flooding. While we are not a real estate office and can’t directly help you find new housing, the MAP Director may offer appropriate referrals for assistance and information to help you plan for long term housing stability. MAP does not handle general housing needs, only emergency housing issues. STRONGER|TOGETHER Your eligibility for MAP services terminates on the day when any of the following occurs: • You cease to be employed by an employer in a unit covered by a collective bargaining agreement between your employer and Local 338 RWDSU/UFCW; • Your employer ceases to have a collective bargaining agreement with Local 338 RWDSU/UFCW; • The MAP program, or the applicable portion thereof, is discontinued or eliminated; or • You fail to adhere to the policies and proce dures of the program as set forth in this document or by the MAP Director. 7 When your prescription benefits are not available — for example, because you are not yet eligible — or you do not have prescription benefits through a Local 338 Health & Welfare Fund or other health coverage, yet you need life sustaining or critically important prescriptions, the prescription/ patient assistance program may be able to find an alternative, low or no-cost source of such medications. More over, in limited situations, copayment assistance is sometimes available. STRONGER|TOGETHER 8 Alcohol and Substance Abuse Services At times you may find yourself combating the disease of addiction to alcohol or drugs, often endangering your job, health, and relationships. MAP provides alcohol and substance abuse assessments and referrals to treatment or counseling for eligible full-time members only. The program can provide family members with information about community or other resources offering alcohol and substance abuse treatment, but family members are not covered by the program for assessment, treatment, or counseling.The program includes the following services, subject to pre-assessment by the MAP Director: • Detoxification • In-patient rehabilitation • Outpatient aftercare • Group/Individual session • All subject to prior assessment by the MAP Director, and MAP’s assessment of medical necessity and member compliance with treatment regimen. Payment for Alcohol and Substance Abuse Services When a referral for counseling or treatment is required, there are costs incurred. Such costs are paid by the MAP Program only if: • The MAP Director conducted a prior assessment of the member’s needs and the services provided are medically necessary • The member receives services in a facility that is contracted with the Local 338 RWDSU/UFCW’s MAP program to provide such services and to which the MAP Director has referred the member, and • The member otherwise complies with the MAP program guidelines as communicated by the MAP Director. MAP Periodic Sessions for Alcohol and Substance Abuse Service Once per week, or as needed according to the MAP Director’s assessment, the member must also meet with the MAP Director to review his or her status for reassessment. Such sessions commence upon acceptance into the MAP program and continue until released by the MAP Director. STRONGER|TOGETHER Prescription/Patient Assistance 9 Mental Health Referrals With depression and anxiety becoming more prevalent, the Member Assistance Program is here to assist individuals who are struggling with mental health issues such as anxiety, stress, depression, PTSD and other related mental health diagnosis. Individuals who suffer from mental health, have access to mental health housing, SSI benefits, care coordination and other services to help you in the community. STRONGER|TOGETHER 10 The MAP Director is a certified mental health professional with social work and substance abuse background. The MAP director has access to contacts and resources in the community that can assist you and your family if you are in need of services and help. To receive information on what community resources are available contact the MAP Director. Privacy and Confidentiality The Members Assistance Program is run under the guidance of a certified mental health professional. The MAP Director is required to adhere to the strictest standards of confidentiality. Without your consent, no information you reveal to the MAP Director can or will be released or disclosed to any other party, including your employer, your union representative, or any other union staff. Rest assured, your information is held in the strictest of confidence by the MAP Director. STRONGER|TOGETHER STRONGER|TOGETHER Community Resources 11 STRONGER|TOGETHER WE ARE STRONGER | TOGETHER Member Assistance Program Our mission is to better the lives of our members and all working people... Visit our website at www.local338.org Local 338 RWDSU/UFCW 1505 Kellum Place • Mineola, NY 11501 (516) 294-1338, extension 304 facebook.com/local338 twitter.com/local338