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Transcript
L I V I N G W E L L AT
VISITING NURSE SER VICE OF NEW YORK
2 011 A n n u a l R e p o r t
A N N UA L R E P O R T 2011
When VNSNY caregivers
go into our
patients’ homes, we see more than just four walls.
V N S N Y. O R G
We see the stuff of daily life, the things that make up a person, a family, a life.
HOME evokes a rich set of emotions and memories.
Thanks to the Visiting Nurse Service of New York, tens of thousands of New Yorkers
who are coping with chronic conditions or are recovering from illness or injury can
live better, day in and day out, exactly where they most want to be: home.
1
2
A N N UA L R E P O R T 2011
Mary Ann
Christopher
A Message from the President and Chief Executive Officer
A
s the new President and Chief Executive Officer of the
Visiting Nurse Service of New York, I am honored to
have been afforded the opportunity to lead the largest
and most respected not-for-profit home and community-based
health care organization in the country. I am also humbled, both
as a community health nurse and as the daughter of a nurse, to
follow in the extraordinary footsteps of Lillian Wald, the founder
of VNSNY and public health nursing in the United States.
This is an exciting time, a time of great change but also great
opportunity.
Our patients are living longer than ever before, and those with
chronic, debilitating conditions are more likely to remain in their
homes. Children and families, especially those living in poverty
and struggling daily with disability or frailty, are increasingly
marginalized. At the same time, public policy changes at the state
level, implementation of national health care reform, and the
ongoing crisis in the global economy collectively challenge us to
re-imagine how to structure, reimburse and deliver health care.
We will succeed in answering this call to action, and ensuring that
those we serve are “Living Well at Home,” by building upon what
already sets us apart.
We are the most culturally diverse community health care
organization in the world—in the most culturally diverse city
in the world.
Under the visionary leadership of my predecessor, Carol Raphael,
through the unparalleled dedication of the staff and with the devoted
constancy of the Board of Directors, VNSNY honored its mission
of caring for every patient irrespective of circumstance. Against the
backdrop of a world besieged by economic uncertainty, VNSNY
served as the safety net provider for 140,000 patients, never straying
from its mission to serve all who call upon us. Thanks to the Robin
Hood Foundation and others, first-time mothers and their babies in
our Bronx Nurse-Family Partnership (NFP) continue to thrive. Also,
through the generosity of the Tiger Foundation, which provided
a special grant to our Lower East Side NFP, our nurses supported
young mothers as they realized dreams for their babies. With the
introduction of our Behavioral Health Program, VNSNY offered a
lifeline to patients suffering with depression, late-life anxiety, early
onset dementia, bipolar disorder and schizophrenia. Within the
framework of our Strong Foundations, an integrated team of nurses,
physical, occupational and speech therapists and social workers
maximized the functional independence of seniors and helped them
to avoid the devastating effects of falls.
The year 2011 represented many firsts for VNSNY. In February of last
year we welcomed our first terminally ill patient and her family into
the Haven, our newly established inpatient hospice unit at Bellevue.
With the opening of these doors, VNSNY introduced to those
families on an end-of-life journey the sanctuary of interprofessional
support within a framework of the most highly competent in terms
of medical intervention and the most comprehensive in terms of
V N S N Y. O R G
This is an exciting time, a time of great change but also great opportunity.
alternative therapies. Within the same calendar year, VNSNY
CHOICE MLTC enrolled its 10,000th member, the first managed
long term care plan in the state to achieve such a milestone.
Simultaneously, we broadened our geographic compass, setting
the strategic goal of offering our unique brand of high touch care
coordination to the elderly and disabled residing in Nassau, Suffolk
and Westchester Counties. In these and many other programs
we honored our commitment to afford access to care to the most
vulnerable – who are uninsured and underinsured – by providing
more than $26.4 million in charitable care and community benefit.
Today, we build on VNSNY’s century-long commitment to safety net
community-based health care. We embrace the opportunity to be
architects of a health care delivery system in transition. We commit
to serving as transformational agents of change in partnership
with other community-based organizations, faith-based coalitions,
senior centers, adult day centers, hospitals, and physicians.
This extraordinary record of service and leadership in 2011 is the
compass by which we will chart our future course. In the months
ahead, we will forge critical, broad-based partnerships and advance
bold new ideas. We will embrace the most innovative and forwardthinking models of home- and community-based health care while
remaining steadfast in our commitment to delivering the finest
health care to all in need, regardless of age, economic circumstances
or health condition. And we will reach out, beyond New York City,
to play an increasingly national role in shaping public policy.
Perhaps our greatest opportunity, as we look to the future for
VNSNY, is to build on our commitment to excellence in providing
service at the most fundamental community level. We will build
new unique and innovative collaborations with other health care
providers, including sub-acute facilities, homeless shelters, senior
housing, adult centers, and senior nutrition centers. We will also
continue to be an incubator for the broader university community,
immersing students across a range of disciplines and professions,
students in interprofessional teams and in community-based
clinical settings. Through this learning laboratory we will advance
a future generation of health care providers who embrace cross
continuum partnerships grounded in the collective strength of
each unique contributor to the team which is first and foremost
patient focused and community centric.
In this next year, we will dedicate ourselves to health promotion and
prevention, chronic disease management, acute care intervention,
and end-of-life support. Our contribution will be as much about
population based coordination as it is about individual achievement.
As passionately as we care for patients so, too, we will care for our
communities and take our place at tables at the local, state and
national levels as architects of transformational change.
We will continue to sponsor research that will inform public policy
both at the Statehouse and on Capitol Hill. We will audaciously
position VNSNY as the integrator of cross continuum care through
partnerships that simultaneously emanate from the community
and extend to the C suites. We embrace vigorously our obligation
to establish a framework for strategic alliance that strengthens and
promotes the viability of
community-based mission
driven organizations across
an ever expansive geography.
Perhaps no experience sums
up the theme of this annual
report more exquisitely for
me than my recent visit
with a VNSNY CHOICE
member, Mrs. D. After graciously allowing me into her home on
Manhattan’s Upper East Side, she said, simply, “If not for everybody
from VNSNY keeping me going at home, I would not be alive today.”
Looking around at all her many books, her collectables, and
photographs of her family over the many decades of her life, Mrs. D.
continued, “I have my entire life speaking to me from those bookshelves
and walls and whenever I start to feel lost or down, I find my way back
looking at them. That’s what being at home means to me.”
As Lillian Wald once said, “Nursing is love in action, and there is
no finer manifestation of it than the care of the poor and disabled
in their own homes.”
The wonderful work we have done throughout our history has
opened the door for an extraordinary tomorrow for VNSNY. Thank
you for your support of the Visiting Nurse Service of New York and
for helping us to continue to meet our vital mission.
Mary Ann Christopher
President and Chief Executive Officer, MSN, RN, FAAN
3
4
A N N UA L R E P O R T 2011
2011
HIGHLIGHTS
Here are just a few of the many things the Visiting Nurse
Service of New York accomplished in 2011.
L
aunched in 2010 to meet the growing mental health needs of the homebound
elderly, VNSNY’s Behavioral Health program expanded to Queens, the Bronx
and Staten Island in 2011 and now covers all five boroughs. The program was
started to treat patients suffering from depression and has expanded to address
late-life anxiety, early onset dementia, bipolar disorder and schizophrenia.
V
NSNY experts and stories appeared in more than 150 print, online, radio
and TV outlets this year, including articles in The New York Times, the New
York Post, and El Diario.
E
ach year, one in three adults over the age of 65 takes a fall, which
can be a severe blow to one’s independence. To enhance the lives
of older New Yorkers by preventing falls, in 2011, VNSNY launched
Strong Foundations™, a comprehensive nursing and physical therapy
product. An integrated Strong Foundations team of registered nurses,
physical and occupational therapists and social workers assesses each
senior’s risk of falling; creates and implements an individually tailored
treatment plan that includes balance, walking and strength exercises; monitors progress; and assesses results.
V N S N Y. O R G
V
NSNY CHOICE Health Plans experienced robust growth in 2011.
VNSNY CHOICE Managed Long Term Care (MLTC) reached a
milestone by enrolling its 10,000th member. VNSNY CHOICE MLTC is the
first MLTC in New York State to achieve this result. VNSNY CHOICE MLTC
was also granted approval to expand the MLTC plan in Nassau, Suffolk
and Westchester Counties. Also in 2011, VNSNY CHOICE Medicare grew
by more than 25 percent, reaching 7,500 members.
V
NSNY made the list of Best Companies to Work for in New York State and was
ranked among the top five large nonprofits nationwide in the Best NonProfits to
Work For competition.
W
e opened our Haven Hospice Specialty Care Unit, a 25-bed
facility devoted to in-patient hospice care for situations in which
someone in home hospice care needs to be briefly hospitalized. Offering
round-the-clock medical and nursing intervention for symptom relief,
VNSNY Haven, located at Bellevue Hospital Center, was designed as a
peaceful, therapeutic environment—far removed from the bustling Acute Care floors—and
is an important resource for the program and for the patients and families it serves.
V
NSNY provided education, resources, tips and a vital sense of
community to more than 1,500 caregivers in all five boroughs and
Westchester County through our popular and expanding Preventing
Caregiver Burnout Seminars, co-sponsored by elected officials.
P
artners in Care opened a new home health aide training site at
55 Exchange Place. The new facility has five classrooms and two
laboratory rooms, adding to the nine classrooms and two labs at 1250
Broadway, thus ensuring that our aides will continue to receive stateof-the-art training as home health care grows and changes.
5
6
A N N UA L R E P O R T 2011
Barton
Benes
To artist Barton Benes, there is no place like
home. To everyone who visits, there is, quite
literally, no place like Mr. Benes’ home.
Every inch of the jam-packed apartment contains a story. There
are the African masks, voodoo totems, a taxidermy collection
featuring a giraffe head (and neck) and a bull who ran in Pamplona,
and an intricate wood-carved opium den he recently ordered on
eBay. Among objects he has collected for his provocative artwork
are jellybeans from the desk of Ronald Reagan, a golden crown
made from the dung of Queen Elizabeth’s horses, and a threefoot-tall hourglass whose sands of time are the cremated ashes
of two friends, a couple who died of AIDS. While the eccentric
collection may not be for everyone, Mr. Benes has curated and
created a one-of-a-kind place that is truly his castle.
“He has a collection that the Museum of Natural History would
cry over,” says Dyan Summers, a nurse with VNSNY’s Manhattan
Acute Care program who visits Mr. Benes twice a week, more if
needed. “He’s one of the most creative artists I’ve ever met, being
able to use any little scrap to make art. He’s always looking for the
potential in something.”
cia l
ery on e ha s som eth ing spe
f-a -ki nd col lec tio n: “Ev
e-o
on
his
on
,
nes
Be
n
it.”
Ba rto
I always end up wit h
kn ow wh at to do wit h.
or we ird tha t the y do n’t
V N S N Y. O R G
“P
eople think I’m cr
azy, but I
have a relationsh
ip with each
of these pieces. It
’s like being with
family.
I miss them when
I’m away. The care
givers
at V NSNY unders
tand the comfo
rt
and healing pow
er of home.
– B ar ton B enes
VNSNY nurse Dyan Summers helps keep a
bold artist in his extraordinary apartment.
Mr. Benes is in extremely fragile health, suffering from severe
lung disease, HIV and a fractured lumbar vertebrae, among
other conditions. To keep him as healthy as possible at home,
Dyan provides skilled nursing care, is in close communication
with his doctor (even visiting the doctor in person, if need
be), and coordinates a VNSNY health care team that includes
physical and occupational therapy, home health aide services
and constant oversight by Mr. Benes’ neighbors who check in,
deliver food and remind him to take his medicine. “His is a
complex, multi-faceted medical picture,” says Dyan. “His needs
are so great that, without VNSNY, Mr. Benes would be in a
skilled nursing facility.”
Recently, he spent two months in the hospital with a blood clot
— and could not wait to get home. “They treated me well in the
hospital, but I’m just not myself there,” he says. “And with the
home care I have, I feel like I’m being watched over. I feel safe.”
It is hard to picture him anywhere but in this apartment, where
he has been living since 1970. In fact, he notes proudly, he is the
only occupant the apartment has ever had. “Winding up here is
like magic,” says Mr. Benes, a native New Yorker. “When I was
young, it was cheap rent. Now that I’m older, there are nurses and
a community to look after me. What could be better?”
”
7
8
A N N UA L R E P O R T 2011
Evan
Hubbard
For the mother of a sick child, VNSNY home
health care is “a true blessing.”
If you saw 9-year-old Evan Hubbard running and jumping in a
leafy park, expertly navigating his video games or flashing his big
hammy smile, you would not know that a year ago he weighed 37
pounds — about the average weight of a 4-year-old. You would
not know that he wears a gastric feeding tube under his shirt to
help him take 11 medications a day, or that he has endured daily
dialysis, a kidney transplant, and month-long stays in the hospital.
In a pay-it-forward kidney exchange involving four families, an
extremely ill little Evan received a new kidney in 2008. He still
has complex health needs and is able to remain at
with med ical
e
spac
e
shar
es
gam
o
vide
and
home, with all things familiar (including his Legos),
Evan Hub bard ’s colle ctio n of toys
in for thre e gene ratio ns.
lived
has
ily
fam
his
nt
tme
thanks to the VNSNY care team that helps his
apar
this
equi pme nt in
V N S N Y. O R G
tireless mother, Nina, manage his needs. Shelley
Clancy, RN, a nurse with VNSNY Children and
Family Services, visits each week to check Evan’s
weight, blood pressure and other issues that might arise,
including with the catheter he uses for weekly plasmapheresis.
She helps Nina monitor her son’s medications and gastric feeding
tube, and answers her questions and concerns. “Being the parent
of a sick child is very stressful,” says Nina. “Going to the hospital
adds another layer of stress. Home is where your comfort is, so
having a home care nurse is a true blessing.”
Nina derives a lot of support from this tightly packed two-bedroom
apartment where she has lived all her life, and where her mother
(who still shares the apartment) first moved in 60 years ago. When
caring for a young son and elderly mother, who also suffers from
chronic health problems, takes its toll, Nina sometimes steps
into the bathroom. “I close the door, close my eyes and pray for
strength,” she says. “Then, when I come out, I can handle some
more.”
She also depends on Shelley for support, which goes beyond health
care to include sharing a laugh or a memory about her only child.
On a warm morning in April, mother and nurse watch the robust
9-year-old command an audience of visitors, and they marvel
at how far he has come since last summer when Shelley, trying
to give a shot, tried to find an ounce of fat on his rail-thin arms.
“We’re in a good place right now,” says Nina, and Shelley agrees.
Finally, with a tear in her eye, Nina dares to dream. “My dream is
to get my son into public school so he can be with other kids and I
can return to work.”
“I
n the hospital he cried a lot.
This house is his safe haven.
It’s our there’s-no -place like -home.
”
– Nina Hubbard
9
10
A N N UA L R E P O R T 2011
Agnes
Venezia
“ I love everything in my apartment,” says
Agnes Venezia, 93, who has a team of VNSNY
CHOICE MLTC caregivers and a home health
aide to help her live safely and independently
at home. “Even my walls are my friends.
”
It is easy to see why she loves her home so much. The apartment
contains more than 70 years’ worth of memories. In the bedroom,
under a photograph of her two daughters in 1949, she points to
the spot where the girls each slept in cribs before moving to the
pull-out couch. A collection of clay elephants represents decades
of gifts from family members and her ceramics hobby. Duck
figurines in the kitchen remind her of visiting her father’s farm
upstate as a girl, and a colorized wedding photo from 1937 brings
a flood of memories from a happy life with her late husband, with
whom she moved into this apartment in 1941.
Her daughters and their families have moved to Brooklyn, but
Mrs. Venezia cannot imagine living anywhere but this thirdfloor walk-up on the border of New York’s Little Italy and
Chinatown neighborhoods. Nurses and social workers from
VNSNY CHOICE MLTC, as well as from the
Chinatown Neighborhood Naturally Occurring
aro un d
ghb orh ood . “Every on e
nei
s
thi
in
life
ire
ent
Retirement Community program (NNORC), visit
her
Mr s. Ve nez ia ha s lived
ve som ewhere els e?”
mo
r
eve
I
uld
wo
hy
s. “W
regularly to help her maintain overall good health
here kn ow s me ,” she say
V N S N Y. O R G
“W
hen I put my ke
y in my own
front door, I feel
my walls
put their arms a
round me. I feel
so
warm and so sa
fe.
– Ag nes Venez
ia
and to ensure that she keeps current on her health care and other
benefits, such as food assistance. She also has a home health aide
to assist with daily tasks. “She’s definitely independent and wants
to get out every day,” says Kai Nee Cheah, a VNSNY CHOICE
nurse who visits once a month and checks in by phone between
visits. “But she does need help with things like shopping or
carrying something up the stairs. We help keep her safe in her
community.”
“Her body is 93, but her mind is much younger,” says Yu Yuan
Zheng, a New York University Master’s degree social work
student doing an internship with the VNSNY Chinatown
NNORC. “We work on ways to connect her mental and physical
abilities, to help her move smoothly into her aging life.”
Mrs. Venezia takes walks daily when the weather is good and
gets together for coffee with her 95-year-old neighbor upstairs,
who, like Mrs. Venezia, moved in as a newlywed and raised her
children here. Mrs. Venezia, now a great-grandmother, is an
enthusiastic hostess whose actions belie her age, as she makes
coffee, serves cake, and even shifts chairs around so everyone is
comfortable. She cooks for herself and recites a mouthwatering
weekly menu that includes such Italian specialties as pasta fagioli
(Tuesday) and spaghetti with clam sauce (Friday). “Although I
live here alone, I am not lonesome,” she says.
”
11
12
A N N UA L R E P O R T 2011
Fook
Chuen
Ng
The VNSNY Chinatown
NNORC connects seniors to the
community, connects them to health.
In the Chinatown apartment where he has lived for 42 years,
Fook Chuen Ng connects Eastern and Western cultural and
health care traditions. In his kitchen, he keeps the prescription
medicines he takes to manage his diabetes and hypertension. He
also has shelf upon shelf of Chinese herbs believed to enhance
health and prolong youth. There is eucommia bark to strengthen
bones; herbs to reduce gray hair (indeed, Mr. Ng looks well
younger than his 67 years); and for his wife, there is angelica
sinensis, thought to boost women’s health.
“He follows Western doctors’ instructions, including taking
medications and keeping his sodium and sugar intake low, but
he also practices Eastern medicine to make him stronger,” says
Hing-Lin (Helen) Sit, a social worker with VNSNY’s Chinatown
Neighborhood Naturally Occurring Retirement Community
program (NNORC).
ma int ain col lec tio ns of
org an iza tio n hel ps him
d
an
er
ord
of
se
sen
’s
nt.
Fo ok Ch uen Ng
nts in a sm all ap art me
las erd isc s an d rob ust pla
Ch ine se her bs, karaok e
V N S N Y. O R G
“I
think of one word when I think
of my home: happy. Home is
where all my happiness is.
– Fook Chuen Ng
From our Chinatown NNORC office, located in the heart of
the neighborhood, the NNORC offers seniors like Fook blood
glucose and blood pressure screening, and flu shots; healthrelated discussions on such topics as diabetes and heart disease;
assistance with medication education; and even English lessons.
In addition, our nurses and social workers visit seniors in their
homes to assess individual needs and provide care. In Mr. Ng’s
case, a NNORC nurse visits every two months to monitor his
health and make sure he is well informed about diet and exercise.
“We keep an eye on him,” says Helen. “And we could connect
him to more care, including Acute Care, if it’s ever necessary.”
This means he can manage his chronic diseases from the
comfort of his bright, tidy apartment. “I like everything to be
neat and organized,” he says, speaking in his native Cantonese
and gesturing around the living room. “In my home, I’ve set
up my systems.”
East meets West in the living room, too, where the radio is tuned
to 103.5, advertised as “The Beat of New York,” while he proudly
displays his collection of karaoke laserdiscs (combining audio
and video) of new and traditional Asian songs. He is delighted
that his daughter, who lives nearby, shares his passion for karaoke
laserdiscs. “I’ve taken something I like to do and translated it to
another generation,” he says.
”
13
14
A N N UA L R E P O R T 2011
2011
V N S N Y C H A R I TA B L E C A R E /
COMMUNIT Y BENEFIT
For nearly 120 years, we have offered our
services to those in need of home health
care, regardless of their ability to pay.
The Visiting Nurse
Service of New York
(VNSNY) is a
community-based
not-for-profit, 501(c)(3)
organization, and a
nationally recognized
leader in home health
care, generously
supported by
philanthropic
contributions.
Donor support allows VNSNY to continue its
charitable mission:
To care for our area’s most vulnerable
To improve the lives of the critically ill
To provide programs that benefit the community
To be a nationwide leader in program innovation,
nursing education, hospice and palliative care, and
in home care research and public health policy.
Your generosity helps us help others.
V N S N Y. O R G
For nearly 120 years, VNSNY has:
Provided expert and compassionate
care to the most vulnerable in the
New York metropolitan area
Been committed to treating, without
expectation of payment, those who
would otherwise go without care
Relied on the generous support of
the public—our donors—to help us
provide that care.
Since 1893, VNSNY has served the public’s health needs
outside of the hospital setting—at home and within the
community. We do not turn people away because they
do not have any, or enough, health insurance; people
are treated regardless of their ability to pay.
VNSNY is committed to addressing the needs of
New York City’s underserved and most vulnerable
populations. Every year, VNSNY supports a variety
of initiatives that bring relief and hope to countless
individuals. Not all of the services VNSNY provides
are reimbursed by governmental or private insurance
plans. Your contributions, combined with a substantial
contribution from VNSNY, allow us to bridge the gap
between the reimbursements we receive and the costs
we incur in providing our life-saving, life-altering, and
life-enhancing programs and services.
Our donors helped us provide
$26.4 million in charitable care
and community benefit in 2011.
For many of our patients, we are the only source of quality
home health care services. Our commitment to our patients has
helped VNSNY earn the trust of the philanthropic community.
Our donors helped us provide $26.4 million in charitable
care and community services in 2011. Together, we:
Expanded access to skilled nursing care and other home
health care services
Provided opportunities for disadvantaged children
and families
Delivered services that promote aging in place
Supported research that improves patient care and home
health care policy
Developed programs to address the nursing shortage and
to ensure that the next generation of nurses can continue to
provide quality care as health care needs change.
As the largest community-based not-for-profit home health
care agency in the nation, VNSNY stands on the frontlines
of public health care. Our goal is to help our patients live
well at home.
Expanded Access to Care
With a full-time staff that is larger than most New York
City hospitals, VNSNY offers an array of services far more
extensive than many people realize—and we are constantly
working to expand our programs and service areas. Our 2,420
registered nurses and advanced practice nurses provide skilled
intervention when a medical complication arises; they offer
wound care management and disease management programs
for conditions like diabetes, HIV/AIDS and heart disease. We
educate and support patients and their families, and we provide:
Free home care services for more than 4,500 uninsured and
underinsured patients
Prescriptions, transportation to doctors, and home life
necessities at no cost
Comfort care—and free wigs—to cancer patients
Mental health outreach and behavioral health services
Support to hospice and palliative care programs and patients.
15
16
A N N UA L R E P O R T 2011
The Nurse-Family Partnership creates
an environment in which the child
is appreciated, valued, learning, and
growing from the very first day of life.
Diabetes Care Management Program
for Adolescents
Our nurses teach patients and their families self-care strategies
to help them improve the quality of their lives, and to encourage
and promote patient independence to avoid emergency room
visits and costly hospitalizations.
The result: Our patients are living better at home.
Opportunities for Children and Families
VNSNY delivers a full continuum of home- and communitybased health care services for children and families,
comprehensive mental health care services, as well as several
innovative specialty support services.
Our medical services cover a wide scope of care, from shortterm programs that address acute needs to long-term chronic
care management of all medical severities. Two of our newest
initiatives are:
Pediatric Palliative Care Program
VNSNY’s Pediatric Palliative Care Program, the only homebased program of its kind in New York City, meets the critical
needs of families and children with life-threatening or lifelimiting conditions and also provides financial benefit to our
overburdened health care system. Because diagnosis is often
the time that families need the most support, our program
starts services at the time of diagnosis and allows families to
pursue curative treatments while also providing skilled medical
nursing care and psychosocial support.
Launched in February 2010, this program reaches adolescents
in Upper Manhattan and the Bronx, historically underserved
areas where life as a teenager is challenging enough, without
the added burden of managing a lifelong and potentially lifethreatening illness. The program gives adolescents and teens
with Type 1 diabetes the tools they need to better manage their
health, lower blood sugar levels and reduce hospital visits.
With the support of a VNSNY dietitian and a social worker
specializing in diabetes, this program guides teens toward
making critical behavioral changes through lifestyle coaching,
structured education, and mobile technology.
Our family support programs are
national models:
Nurse-Family Partnership
Launched in 2006 and funded in part by the NYC Department
of Health and philanthropic dollars, VNSNY’s Nurse-Family
Partnership has grown to become the largest in New York
City, serving more than 800 families in the poorest neighborhoods of the Bronx and Lower Manhattan. Our Nurse-Family
Partnership (NFP) pairs a nurse with a first-time, low-income
mother-to-be from the second trimester of pregnancy to the
child’s second birthday. Mother and baby receive nursing
assistance, guidance and support, and encouragement to
become self-sufficient; our NFP has demonstrated a positive
impact on prenatal health and pregnancy outcomes; child
health, development and school readiness; and families’
economic self-sufficiency and educational attainment.
V N S N Y. O R G
Community Connections TimeBank
The goal of the Fatherhood programs
is to help young men, who may have
grown up in fatherless homes, play an
active role in the lives of their children.
The Bronx Fatherhood Program and
Fathers First Initiative
Studies show that children whose fathers are involved in
their lives tend to do much better academically and socially,
and VNSNY’s Children and Family Services offers two
programs for young fathers. The Bronx Fatherhood Program
is unique because it focuses on fathers in their teens and
early twenties and encourages them to play a significant role
in their sons’ and daughters’ lives. It mirrors VNSNY’s very
successful Fathers First Initiative in Rockaway, Queens.
Early Head Start/Early Steps
Family Center
Serving 75 families in the impoverished neighborhood of
Rockaway, Queens, this program gives children a “head start”
in development before they are born. Parents and parents-tobe can attend workshops in childbirth, breast-feeding and
child development. The Center also provides social services
such as a GED program and literacy programs for parents.
Aging in Place
As a core part of our mission, VNSNY offers myriad
initiatives that promote independent community living
that allows older New Yorkers to remain in their homes and
communities.
VNSNY’s Community Connections TimeBank is a unique
volunteer program that enables people of all ages, races, cultural
backgrounds and ethnicities to exchange services with one
another. This reciprocity forms the core of the TimeBank’s energy.
In addition, partnerships among community agencies, businesses
and cultural organizations offer TimeBank members access to
much-needed health care, transportation and social services, as
well as discounts from local pharmacies, restaurants and clothing
and electronics stores. VNSNY’s TimeBank members build social
networks that contribute to healthy individuals and communities
through trust, sharing and mutual support. TimeBanking is a
viable way of supporting and empowering those members of
society who fall through the social service safety nets.
VNSNY Family Caregiver Support Program
Launched in January 2010, the Family Caregiver Support
Program addresses the growing needs of family members who
care for sick and aging relatives at home. While all of VNSNY’s
clinicians and frontline staff are trained to ensure that family
caregivers can safely maintain a patient at home, the Family
Caregiver Support Program goes one step further: to identify
caregivers who need additional training to improve skills or
who may be jeopardizing their own emotional or physical health
while providing care. It aims to provide caregivers, especially
those at risk, with the extra support they need.
Chinatown NNORC
Chinatown’s Neighborhood Naturally Occurring Retirement
Community is home to approximately 2,000 residents. Many are
immigrants who still speak only their native Cantonese, and they
often do not know about or avail themselves to the social services
that other New Yorkers find readily accessible. VNSNY and its
partner agencies work to ensure that residents do not fall through
the cracks, remain isolated or become invisible to these support
networks and social services. We provide nursing care to residents
with chronic illnesses so they can better manage their health care
needs, and we offer health screenings, educational workshops,
and counseling on housing issues and mental health concerns.
The Chinatown NNORC provides a full range of services to the
community and is funded by the New York State Office for the
Aging, donations by private foundations and VNSNY financial
support.
17
18
A N N UA L R E P O R T 2011
Our Hospice and Palliative Care goal
is to promote comfort and quality of
life by providing the best medical,
nursing, emotional, and spiritual care.
The Center for Home Care Policy & Research works to:
VNSNY Hospice and Palliative Care
The Center’s research and analysis are infused by the following
dual charge: to support the highest quality, most cost-effective
care at VNSNY and to build knowledge for positive changes in
health care practice and policy at the national level.
Founded in 1983, our Hospice and Palliative Care program
has grown to become the largest in the metropolitan area and
is the only one to serve all five boroughs. On any given day, we
have more than 1,000 patients in our care, and philanthropy
has played an important role in our growth and in our ability
to serve patients at the end of life and their families.
The goal of VNSNY Hospice and Palliative Care is to promote
comfort and quality of life by providing the best medical,
nursing, emotional and spiritual care. Our team—physicians,
nurses, social workers, chaplains, dietitians, home health
aides, complementary therapists, bereavement counselors and
volunteers—strives to help patients achieve comfort, promote
dignity, and provide patients and their families with the support
they so greatly need to remain at home with terminal illness.
VNSNY delivers this specialized care in the home, in a nursing
home, and at two facilities:
The Shirley Goodman and Himan Brown Residence offers
a dignified, home-like setting for patients who seek hospice
care but cannot remain at home.
Our inpatient unit at Bellevue Hospital, the VNSNY Haven
Hospice Specialty Care Unit, provides care for patients
whose symptoms cannot be managed at home and is an
alternative to hospitalization.
Center for Home Care Policy and Research
VNSNY is the only community-based home health care
organization in the nation with its own research center and a
portfolio of rigorous research studies that have been funded
by national foundations and public entities such as the
National Institutes of Health and the Agency for Healthcare
Research and Quality.
Improve the quality of data, decision-making and patient
care at VNSNY
Address the future of health care delivery in the United States
Support successful aging in the community
Inform health care policy at the national and state levels.
Developing and Educating the Next
Generation of Nurses
Working in partnership with more than 20 colleges and
universities in the New York metropolitan area, VNSNY is
addressing the chronic nursing shortage and significantly
improving the quality of home health care nursing for the next
generation of nurses. We provide internships, fellowships,
work-study programs and clinical training in the field as well
as in the classroom, including:
Jonas Distinguished Lecturer Program prepares Master’sand Ph.D.-level nurses to serve as guest lecturers and
adjunct faculty at nursing schools.
Student Scholar Program provides nursing students with
home care experience through work-study and internships
using VNSNY preceptors and nurse mentors.
Hundreds of nursing students from area schools receive
quality mentoring and clinical training through highly
structured clinical rotation programs.
Our Commitment to Care
VNSNY is committed to providing the highest quality of
expert and compassionate home health care when, where, and
how our patients need it and without regard to their ability
to pay. We remain a leader in providing innovative, costeffective home health care in the New York metropolitan
area. Given the ever-expanding need for our services and
the unprecedented cuts in governmental reimbursement for
them, private contributions and philanthropy are ever more
critical to our ability to serve the most vulnerable and those
who are hardest hit.
V N S N Y. O R G
2011
Visiting Nurse Service of New York and Subsidiaries
FINANCIAL
SUMMARY
Consolidated Financial Summary/Years ended December 31, 2011 and 2010
(Excerpted from the VNSNY audited financial statements)
(Dollars in thousands)
2011
2010
Net patient service revenue
$672,105
$658,618
Capitated Medicaid Premiums
$568,875
$496,498
$40,689
$38,746
$1,281,669
$1,193,862
Salaries
$543,810
$519,794
Fringe benefits
$150,929
$132,440
Contract services
$419,972
$378,489
Supplies and other
$129,473
$123,437
$18,075
$15,542
$7,550
$8,502
$1,269,809
$1,178,204
$11,860
$15,658
Revenue and Support:
Grants, Contributions, and Other
Total Revenue and Other Support
Expenses:
Depreciation and amortization
Provision for bad debts, net
Total Expenses
Net Income
By resolution of the Board of Directors of the Visiting Nurse
Service of New York, surplus revenue is placed in designated
funds that are used to expand VNSNY’s charitable services in the
New York community, to pilot new models of patient care and to
enhance educational programs, among other initiatives.
During 2011 and 2010, the Visiting Nurse Service of New
York provided $48,700,000 of combined charitable care
and uncompensated services to the New York community.
A full audited statement may be obtained by writing to us
or the New York Department of State, Office of Charities
Registration, Albany, NY 12231.
You may obtain a copy of our annual financial report from Visiting Nurse Service of New York,
107 East 70th Street, New York, NY 10021 (212-609-1525).
19
20
A N N UA L R E P O R T 2011
2011
DONORS
Individuals, foundations and corporations gave generously to the
Visiting Nurse Service of New York in 2011. These contributions
allowed us to provide a broad range of patient care, support services,
research, and charitable care initiatives to help the community and
safeguard the health of New Yorkers in need. We deeply appreciate
the caring that these gifts represent. They are critically important to
our charitable care mission.
$500,000 AND ABOVE
Robin Hood Foundation
$250,000 - $499,999
The John A. Hartford
Foundation, Inc.
$100,000 - $249,999
Anonymous
The Atlantic Philanthropies
The Commonwealth Fund
The New York Community Trust
Tiger Foundation, Inc.
$50,000 - $99,999
Anne and Joel Ehrenkranz/
The Ehrenkranz Family Foundation
Aaron Frankel
The Irma T. Hirschl Trust
Robert M. Kaufman, Esq./The Jane
and Donald Seymour Kelley Fund
The Marks Family Foundation
Vital Projects Fund
John H. and Ethel G. Noble
Charitable Trust
Gwen and Peter Norton
The Beatrice Renfield Foundation
$25,000 - $49,999
The Balm Foundation
Beatrice and Douglas Broadwater
The Y.C. Ho/Helen and
Michael Chiang Foundation
John Conley Foundation For Ethics
& Philosophy in Medicine
Julie and Bob Daum
Bernadette Davenport on behalf
of others
The Elkes Foundation
Empire BlueCross BlueShield
Charles A. Frueauff Foundation, Inc.
Mary R. (Nina) Henderson and
Roger J. Branson, MD
Barbara and Donald Jonas/Jonas
Center for Nursing Excellence
Attallah Kappas, MD
David L. Klein, Jr. Foundation
Clifford Lane/The Randi & Clifford
Lane Foundation, Inc.
The Lucius N. Littauer
Foundation Inc.
Jon and Laura Mattson
Medco Foundation
Milbank Foundation for Rehabilitation
The Ambrose Monell Foundation
Henry and Lucy Moses Fund, Inc.
Valerie and Jeffrey Peltier
Mr. and Mrs. Carl H. Pforzheimer, III
The Rhodebeck Charitable Trust
John Roach Trust
Select Equity Group Foundation
The Edith Glick Shoolman
Children’s Foundation
Tishman Speyer Properties
van Ameringen Foundation, Inc.
$10,000 - $24,999
Richard Abrons/Louis and
Anne Abrons Foundation
Allen Health Care Services
Anonymous
Eileen Bamberger Charitable Trust
Margaret and Alexander Bancroft
Bessemer Trust
Diane and Clyde Brownstone/
Brownstone Family Foundation
Cadwalader, Wickersham & Taft LLP
Joel T. Camche
Clinton Apothecary
Emy Cohenca/Jacques and
Emy Cohenca Foundation
Continuum Health Partners
Mary E. Cummins
Dignity Memorial Funeral Providers
Pamela and Joseph Donner
Eugenie and Joseph Doyle
Edith and Robert DuPuy
Joan and Bob Easton
Aaron Edison
Epstein Teicher Philanthropies
Alice and George Frelinghuysen/
The Frelinghuysen Foundation
Frenkel Benefits, LLC
Garfunkel Wild, P.C.
Peter H. Gleason
GNYHA Ventures, Inc.
Mary W. Harriman Foundation
Hospital for Special Surgery
Hugoton Foundation
Hutchinson Metro Center, A Simone
Development Company
Isabella Geriatric Center
Barbara and Thomas Israel/
A.C. Israel Foundation
Elise Jerard Environmental and
Humanitarian Trust
Charles S. Keene Foundation
Helen L. Kimmel
Yoko Ono Lennon
Carl Lesnor
Manatt, Phelps & Phillips, LLP
Tom and Elizabeth Mao
Phyllis and Slade Mills
The Mount Sinai Hospital
Margaret Neimeth
New York Hospital Queens
The New York Society for the Relief of
Widows and Orphans of Medical Men
NewYork-Presbyterian Hospital
NYU Langone Medical Center/
NYU Dept. of Nursing
Julie and Russel H. Patterson, Jr.
People Care Incorporated
Personal-Touch Home Care
Premier Home Health Care
Services, Inc.
Progressive Home Health
Services, Inc.
Proskauer Rose LLP
The Rockefeller Group
V N S N Y. O R G
“I
nitially, I was reluctant to place my mom
on home Hospice. . . . But what I learned
rather quickly was that all the services
provided by the excellent and caring VNSNY
Hospice Team gave my mom a far better
quality of life for her remaining time with us
than I could have ever imagined.
– R. B.
Rosenblum Newfield LLC
Jack and Susan Rudin
Sandata Technologies, Inc.
The Schiff Foundation/Andrew N.
Schiff, MD, David T. Schiff
and Peter G. Schiff
Seiden
The Marilyn M. Simpson
Charitable Trust
Tara Stacom/Cushman &
Wakefield, Inc.
Michael A. Stocker
Sullivan & Cromwell LLP
Solon E. Summerfield Foundation Inc.
United Hospital Fund
Universal American Corp.
Frank and Diane Vigilante
The Warner Foundation
Barrie A. & Deedee Wigmore
Foundation
Williams & Connolly LLP
$5,000 - $9,999
American Medical Alert Corp.
Anonymous
Ascend Capital, LLC
Kate M. Ballen
Sandra Atlas Bass/The Sandra
Atlas Bass and Edythe and
Sol G. Atlas Fund
The Linda Newman Bernstein
Grantor Trust
Lt. Col. Walter I.C. Brent, Ret.
”
Alan T. Brown Foundation to
Cure Paralysis
Jane Burton
Sally and Sam Butler
Robert M. Carr
CLC Kramer Foundation
Creative Health Concepts, Inc.
Dechert LLP
Patricia M. Dunnington/The Seth
Sprague Educational and
Charitable Foundation
The Durst Organization
EMC Corporation
Rachel R. Rutherford Englund
Mr. and Mrs. Bruce S. Gelb
Audrey Gerson/ Valiant
Foundation, Inc.
Barbara Goldstein
Grinberg Family Foundation
Dorothy N. Hidalgo
Jane F. Isay
JP Morgan Chase
JT MH 1250 Owner LP
The J.M. Kaplan Fund
Sharry and Arthur Lukach
Mary B. Lumet
Members Give
Eugene Mercy, Jr.
Catherine R. Nathan
NERA Economic Consulting
New York Yankees
Dennis Paoli
Emily and John Rafferty
Carol Raphael
Iris and Ira Rimerman/Rimerman
Family Foundation
May and Samuel Rudin Family
Foundation, Inc.
Sarah I. Schieffelin Residuary Trust
Charles and Mildred Schnurmacher
Foundation, Inc.
S.I. Friends for Hospice Care
Angela Thompson/The Thompson
Family Foundation, Inc.
Towers Watson
United Federation of Teachers
Roe and Toni Vaughn
Verizon Wireless
Vicom Infinity, Inc./Vicom
Computer Services, Inc.
VMware
Whistler Charitable Lead
Annuity Trust
Elizabeth and Bradley A. Whitman
Martha A. Zalles Trust
$2,500 - $4,999
Advanced Technical Systems
Group LLC
Alliance For Health, Inc.
Anonymous
E. Nelson Asiel
Patricia Bauman/The Batir
Foundation
BNY Mellon
Teresa C. Brown
Bulls Head Foundation
Byram Healthcare
Casey Funeral Home
Castle Harlan, Inc.
John Charman
Cooperative Home Care Associates
CORAM Specialty Infusion Services
Mary and Maxwell Davidson
Decideyourcare.org
EmblemHealth
EMCOR Services New York/
New Jersey
Empire Office, Inc.
Patricia Tucker Ewert
Haliburton Fales II
Falk Technical Service Corp.
Tonianne Florentino
Mary Ann Fribourg
Goldman, Sachs & Co.
Mr. and Mrs. Stephen V.R. Goodhue
SL Green Realty Corp.
Mary Z. Greenebaum
Ann and Arthur Grey Foundation
Linda Harris
HospiScript
The Dr. Maxwell Hurston Family
Foundation, Inc.
Peter Hutchings and
Martha Wolfgang
Linda and Morton Janklow/
Janklow Foundation
Helen and Jules Kornblau/
The Kornblau Family Foundation
Max Kupferberg/The Kupferberg
Foundation
Solange Landau
Art and Susan B. Lindenauer
Joseph and Meryl Mark
Mayco Building Services
Mercy Home Care & Medical
Supplies, Inc.
Mathy and Andrew Mezey
The Morse Family Foundation Inc.
Karen G. Kriendler Nelson
NEPC, LLC
New York Downtown Hospital
New York Home Healthcare
Equipment
Pace University, College of
Health Professions
Liz and Jeff Peek
Philips Lifeline
Joan and Charles A. Platt
Bettina B. Plevan, Esq.
Prestige Care, Inc.
Public Health Solutions
Corinne H. Rieder, EdD
David Rockefeller
Philip Rothblum/Marcia and
Philip Rothblum Foundation, Inc.
Rusk Institute - NYU Langone
Medical Center
Henry Schein, Inc.
Lise C. Scott
Sector3 Appraisals, Inc.
21
22
A N N UA L R E P O R T 2011
Selfhelp Community Services, Inc.
Albert L. Siu, MD, MSPH
Special Touch Home Care Services, Inc.
Steelcase Inc.
Sterling Medical Services/
McKesson Corporation
United Way of New York City
Jay D. Waxenberg, Esq.
Janice Savin and
Christopher J. Williams
Joan Madden and
James J. Wilson
Richard J. Zall, Esq.
$1,000 - $2,499
5 Penn Plaza LLC
1199 SEIU-UHWE
A&A Maintenance Enterprise, Inc.
Helen H. Acker
Advanced Care, Inc.
All Metro Health Care
JW Allister
Eunice An
Anonymous
Janet Asimov, MD
Atlantis Rehabilitation and
Residential Healthcare Facility
Axis Point Alternative Solutions Inc.
Janie Bailey and Michael Musgrave
L. Robert Batterman
Daniel Bayoneto
Joan Beir/Beir Foundation
Bellevue Hospital Center
Judy Locker Berger
Bobbie Berkowitz, PhD, RN, FAAN
Bestcare, Inc.
Miriam Bienstock
BlackRock
The Blackstone Charitable
Foundation
Mr. and Mrs. James A. Block
Stanley Bone, MD
Elizabeth R. Bramwell
Brooklyn Law School
The Milton V. Brown Foundation
Jan P. Browne
Elizabeth Buff
Peter Buffington
Judith and Robert Burger
Arnold and Felice Burns
Jonathan J. Bush
C&C Homecare
Care at Home - Diocese of Brooklyn
John L. Cassis
Kathy Hirata Chin, Esq.
Cicero Consulting Associates
Blanche Cirker
Citywide Mobile Response
Susan Clopton and John Levine
Collazo Florentino & Keil LLP
Corinthian Medical IPA, Inc.
Michael Cowie
Mary Cronson/The Evelyn Sharp
Foundation
Curtis+Perry Branding Plus, LLC
Stanley Darrow, DDS
Davidson Kempner Capital
Management LLC
Denise M. Davin, Esq.
Elisabeth de Picciotto
Digital Pulp
The Dillon Fund
Paula and Austin Dooley/
Dooley Seaweather Analysis, Inc.
Mary Driver
Eagle Asset Management, Inc.
Sarah Eames
Edith and Daniel Ehrlich/
The Daniel J. & Edith A. Ehrlich
Family Foundation
The Ember Foundation
Ernst & Young
Exclusive Ambulette Service, Inc.
Claire and Sam Fagin
Nancy and Hart Fessenden
First Quality Maintenance,
an Alliance Building
Services Company
Marki Flannery
Florence and Meyer S. Frucher
Beverley Galban
Howard L. Ganz, Esq.
Janice Gewirtz
Seth M. Glickenhaus/
The Glickenhaus Foundation
Sarah S. Gold, Esq.
The William P. Goldman and
Brothers Foundation, Inc.
Solomon Goldstein
Vladimir V. Golovanov
Nadia Gorman
Gorton & Partners, LLC
Betsy and Victor Gotbaum
Gotham Research Group
Greenberg Traurig LLP
Beth E. Greenberg and Jim Wright
Kathy and Alan C. Greenberg
Clare and Vartan Gregorian
John H. Gross, Esq.
Arthur T. Hadley
Evelyn and Edward R. Halpert
John and Malo Harrison
Kathryn Haslanger
Sylvia K. Hassenfeld
Peter J. Hayes
Healthplex, Inc.
HELP/PSI Inc.
Trinidad Hidalgo
Harold E. Hirsch Foundation
Holborn Corporation
Hunter-Bellevue School of Nursing
IBM
Infusion Options, Inc.
JFK&M Consulting Group
Shirley Kafker
Daniel R. Kaplan
Janet Kardon
Judith S. Kaye
The Kensington Assisted
Living Residence
Benjamin N. Kightlinger
Elizabeth D. Kimber
Rosalyn and Stanley Komaroff
Edward and Shirley Kornreich
Leopold G. Koss, MD
KPMG LLP
Sarah and Werner H. Kramarsky
Landauer Metropolitan Inc.
Kenneth and Elaine Langone
Donald Lathen, Jr.
Legal Momentum
Joan M. Leiman
Audrey and Henry Levin
Florence and D. Roger Liddell
David C. Lindy, MD
Hilary J. Lipsitz
Helen Lowenstein
Maimonides Medical Center
Joan M. Marren RN, MEd
Marx Myles, Inc.
Loretta McCarthy
Brian T. McGovern, Esq.
Medicare Rights Center
Medline Industries, Inc.
Constantin Melinte
Richard and Ronay Menschel
Jennifer Milacci
Mintz & Hoke
Communications Group
Mobile Health Management
Services, Inc.
Paul W. Mourning, Esq.
The Netter Foundation, Inc.
The New York Academy of
Medicine
New York Methodist Hospital
Robert and Ann Newburger
Foundation
Bruce Norris
Isabelle and Harold Oaklander
Office Supply Headquarters Inc.
Abby and George O’Neill Trust
John K. Orberg
Oved Bros Realty
Amy and Christopher Palmieri
Carolyn and Bill Patterson
Mr. and Mrs. David S. Patterson
Stuart Pinto
Nicholas and Sheila Platt
Ann C. Poll
Sidney L. Posel/The Posel
Foundation
Marie D. Powers
Julie Price
Primary Care Development Corp.
Project HOPE
Queens Boulevard Extended
Care Facility
Michael Rabinowitz/
The Rabinowitz Foundation, Inc.
Susan D. Ralston
Louise Raquet
Tyler Redmond and Amanda
Brown/ The Redmond
Family Foundation
Trudi and Peter C. Richardson
Ricoh Americas Corporation
The Risk Management
Planning Group
The Rodgers Family Foundation
Evanthia Rogers-Horne
Mickey Rolfe/Edward Sulzberger
Foundation Inc.
Paula L. and Dr. Leon Root
Peggy Rosenblum, RN
Ann Rosow-Lucchesi
Roytex, Inc.
Mary and Win Rutherfurd
Deborah M. Sale
Sands Capital Management, LLC
SBS Promo
Mr. and Mrs. H. Marshall Schwarz
Jonathan Scilken
Elizabeth M. Sesselberg
Samuel Seymour
Virginia W. Sheerin
Simione Consultants, LLC
SKDKnickerbocker
Margot M. Slater
Jean K. Smith
Shoshanna Sofaer, PhD
Jeannette Solomon UJA Fund
Richard, Ann, John & James
Solomon Families Foundation
Jerry Speyer
V N S N Y. O R G
The Sprenger Lang Foundation
Kenneth G. Standard, Esq.
Star Cruiser Transportation, Inc.#2
Star Medical File Review Inc.
State Street Corporation & SSgA
Stefanie Steel
Gerald G. Stiebel
Nan and Charles Strauch
Nicki and Harold Tanner/
Newman-Tanner Foundation
Peter and Patricia Tehomilic
Joyce Tese
Anne-Marie Thom
TMG Health, Inc.
TNT Staffing, LLC
Peter J. Tobin
The Treiber Group/Arthur J.
Gallagher & Co.
UMarketing
Suzanne and Murray A. Valenstein
Ellen M. Violett
Visiting Nurse Association
Health Group
Lucille Werlinich/Joseph &
Sophia Abeles Foundation, Inc.
Stacey Weston
White Plains Hospital Center
Joan and David Wicks
Jane and Mark Wilf/Mark and
Jane Wilf Family Foundation, Inc.
Ransom C. Wilson
Scott and Linden Wise
Albert Wojnilower
Wolfensohn Family Foundation
James Worth
$500 - $999
45-18 LLC
A-1 International, Inc.
Access Nursing Services
Access Staffing, LLC
Anonymous
ArchCare at Kateri Residence
John H. Asiel
Robert L. Banks, Jr.
Will and Elena Barnet
The Martin and Rhoda Barr
Foundation
Judith G. Bartlett
Rudi Behnke
Tobias Bermant
Patricia Bertolini
Peggy and Jeffrey L. Bewkes
Judith Bilotti
Alexander Bing III
Mashi Blech
Block Vision, Inc.
Leonard B. Boehner
Bradley Marketing Group
Esther and Ronald Breslow
Cynthia G. Brown
Calvary Hospital
Loretta V. Cangialosi
Meredith Carr
Nicholas R. Cemprola
Cevian Capital
Robert M. Chalfin
Thomas Check
Citizens Union of the City of
New York
Baukje Cohen
Ronald M. Cohen
Annemarie Colbin, PhD
Mary Ellen Connington
Eva Cooper
Lyla J. Correoso, MD
Edmond Cotty
Covidien
Crothall Healthcare
Peggy and Dick Danziger
Gerard and Suzette Delatour
Neil M. Delman/The Helen and
Philip\Delman Foundation
Delta Computer Group
Carol J. Dempster
Thomas E. Dewey, Jr.
Dramatists Play Service, Inc.
Douglas Durst
Sheila and Colin S. Edwards
Elmhurst Hospital Center
Fedcap Rehabilitation Services, Inc.
Chris Feder
Victoria S. Ferenbach
Lauri and Douglas Freedman
Stephen M. Freedman
Alan Garfield
Gleena S. Gilbert
Alan Ginsberg/Alan Ginsberg
Family Foundation
Charlynn and Warren H. Goins
Avram Goldberg
Goodman Family Foundation
Donald Gordon
Regina F. Gordon
Bette Jo Greenberger
John Gressier
Roslyn and Frank Grobman/Frank &
Roslyn Grobman Foundation
Mimi Halpern
Nancy Haywood
Fenella and Morrison H. Heckscher
Patricia Helms
“T
here are two adjectives that describe
the people you sent to take care of
me after heart surgery: competent and
caring. I am very grateful . . . for the help
and friendship given by the delightful
people you sent me.
– D.K.S.
William H. Herrman
Anne and John A. Herrmann, Jr.
Marilyn Berger Hewitt
Virginia M. Hoffmann
Maisie and James R. Houghton
Jeff Hunter
Jewish Home Lifecare
Kathleen Kaasch
Robert J. Kafin, Esq.
Norman Kahn
Elaine Keane
Mr. and Mrs. Christopher Kinney
Robert Klein
Dana and Lee P. Klingenstein
Victor Kovner
Andrea Krantz
Leon Lachman
Lamport Foundation, Inc
Nestor A. Lanfray
Jane Lang
Angela and Michael B. Laskoff
Lazard Asset Management
Catherine Heller Lenihan
Mercedes Leon
Lightower Fiber Networks
Lincoln Medical and Mental
Health Center
Linsone, Inc.
Loeb & Troper
Ann Lozman and Jay Harris/
Harris Foundation
Joanne Lyman
Alexander MacCormick
David M. Mahood Memorial Fund
Peter L. Malkin
Jean M. Martin
Marianna Mather
Mildred Mattone
Nancy R. Mayer
McBee Associates, Inc.
Margaret L. McClure, RN, EdD, FAAN
”
Catherine McCollum
Cathy McKeon
Corbin McNeill
Diane Eve Meier, MD
Alan Melniker
G.G. Michelson
Micromold Products, Inc.
Virginia Millhiser
Michael Monson
Blanche Monteanez
The Morris + King Company
Marie O. Morse
Sue Nager
Carol R. Netzer
New York Daily News
New York Westchester Square
Medical Center
Mary and Fred Newman
Paula and William J. Oppenheim
Constance and Peter Paine
Panasonic Solutions Company
Eileen and Manuel X. Patino
Helen F. Perry
Pimco LLC
Beth Polish
David Portny
John M. Powers, Jr.
PromptCare Home Infusion , LLC
Mary K. Quirk
Dennis Reding
The Rosemary L. Ripley Family
Foundation
The Roisen Family Foundation
Oren Root
Helene and Samuel L. Rosenberg
Rebecca and Peter Rosow
Paul T. Roth
Guy G. Rutherfurd, Esq.
Leonia L. Sagasta
Sanky Communications, Inc.
Joy C. Schein
23
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A N N UA L R E P O R T 2011
Betsy Pinover Schiff
Steven P. Schwartz
Samuel L. Sharmat
Shiel Medical Laboratory
Jennifer M. Shotwell
Mr. and Mrs. Constantine
Sidamon-Eristoff
Siguler Guff & Company, LP
Mary and Timothy V. Smith
Robert Smith
Peter Spielberg
Marian Stadelman
Kenneth L. Stein/The Goldie Anna
Charitable Trust
Laurie and Sy Sternberg
Audrey F. Steuer
Strategic Products and Services
Dean Stratouly
Sunnyside Citywide Home Care
Services, Inc.
Mary I. Swartz
Nancy B. Taylor
Dewey J. Thom
Marian Thom
TMP Worldwide Advertising
Joseph Tritico
Joanna Underwood
UNUM Corporation
CAP von Hemert
Cynthia Wainwright
Mary Wallace
Tina Weinstein
Westport Asset Fund
Carolyn and William O. Wheatley
Bernard M. White, Sr.
Elaine Winters
Michael C. Wolf, MD
L. Randall Yates
Alice Young and Thomas Shortall
Karen and Arthur E. Young
Judith and Stanley Zabar
Nancy and Jay H. Zises
F. Anthony Zunino III
We thank all who gave so
generously to VNSNY in 2011. Space
limitations prohibit us from listing
the many contributions we received
below $500.
Matching Gift Companies
AIG Matching Grants Program
Alliance Bernstein
Brookwood Companies
Incorporated
Coventry Health Care, Inc.
ExxonMobil Foundation, Inc.
Gartner, Inc.
GE Foundation
The John A. Hartford
Foundation, Inc.
Josiah Macy, Jr. Foundation
Motorola Foundation
The New York Community Trust
Pfizer Foundation, Inc.
Select Equity Group Foundation
UBS
Verizon Foundation
“B
ecause of the immeasurable support
you offered, my brothers and I were
able to care for Mom in her home, and to
be there with her and for her as her life
came to its end.
– M.B.
”
Gifts-in-Kind
Aesthetic Medical Studio
Linda Akers
Aliete Fashions
Mimi Aliperti
Allen Stevenson School
Alzheimer’s Association
American Cancer Society
Anonymous
Barnes & Noble Booksellers –
Citicorp Center Branch
Big Six NORC Knitters
Bigelow Tea
Bon Bon Chocolatier
Bradford Renaissance Portraits
Helen A. Brandes
Brevard Owners, Inc.
Broadway Real Estate Services
Diane Brownstone
Marie A. Caiafa
Calvary Baptist Church of
Manhattan
Camastro Family
CB Richard Ellis Real Estate
Services, Inc.
CBS Television Distribution
Ceriello’s Deli
Charming Nails
Chinatown Partnership Local
Development Corporation
Chinese Chamber of Commerce of
New York, Inc.
Chinese Consolidated Benevolent
Association
Christie & Co. Salon & Spa
Church & Dwight Co., Inc.
Alissa Churchill
Citigroup Inc.
City National Bank of Los Angeles/
Reading is The Way Up Foundation
City View Pharmacy
Coats & Clark
Kitty Coburn
Collins Building Services, Inc.
Confucius Pharmacy
Lori Cress
Cress Florist
Maxwell Davidson Gallery
Davler Media Group LLC
Diva Nail Salon
DKNY
Paula Dooley
Douglaston Club
Douglaston Volunteer
Committee of VNSNY
Robert A. and Edith DuPuy
Stephen Durso
Maureen K. Dwyer-Robertson
Elmwood Country Day School
Equinox
The Estee Lauder Companies, Inc.
Eucalan
Patricia Ewert
Judy Farrell
Paula Fazio
Federal Reserve Bank of New York
Judy S. Fein
Aideen Finnegan-Fraser
Diane A. Fitzsimons
Floralia Decorators
Neil Forman
Marion B. Gaccione
Goldman Sachs
Good Companions Knitters
Anita Grosnas
GVA, LLC
Hampton Inn & Suites
Millie Hernandez
Trinidad Hidalgo
Barbara Higgins
Po Wing Hong
Hospoda Restaurant
Rebecca Hsu
IBM
II Bacco Restaurant
II Toscano Restaurant
Intelligent Lighting
International Flavors and
Fragrances
Elisabeth R. Jenks
Joe Shanghai Restaurant
Johnson & Johnson
Jones Lang Lasalle
Keep in Touch Massage Therapy
Linda Kropf
La Grotta Ristorante
Catherine Lenihan
Sandy Levine
Lion Brand Yarn Company
Lumia Family
Josephine Lust
The Marty Lyons Foundation, Inc.
Major League Baseball - Concept One
Alfina Manca
Manhattan Volunteer
Committee of VNSNY
Manna Bakery Inc.
Maria’s Closet
Mariscal Design
Medline Industries, Inc.
Eugene Mercy, Jr.
Metropolitan Tower and Rose
Associates
Nancy Michaelewicz
Molton Brown
Morgan Stanley Smith Barney
Edward A. Muccini
The Natural
New York Life Insurance Company
Employees Club
The New York Observer
New York Yankees
Newman’s Own
Carrie Ng
Lois M. Nicolosi
North Shore Farms
Office Depot
Office of the Commissioner of
V N S N Y. O R G
Baseball
OKG Jewelers
Nelly Pacheco
Helen Pappas
Juliet Patterson
Vita Pellettieri
Ellen Pennachio
Perfect 61 Hair Salon
Peter’s Salon
Pizzaz Salon
Planned Parenthood
Federation of America
Ralph Lauren, Inc.
Raw Indulgence
Regency Whist Club
Linda T. Reid
Ronique Hair Salon
Rose Associates
Catherine Conklin A. Rosenbluth
Roxy Trading, Inc.
Helen Rubinstein
RXR Realty Inc.
Georgina Sager
Sylvia Salonger
Diana Saunders
SBS Promo
Elizabeth Sesselberg
Georgina Slater
Margot M. Slater
Smart Workout
Timothy V. and Mary Smith
St. Mary’s Boys High School
Sterling Dry Cleaners
Marilyn A. Stone
Sunstar Butler
Szilvia Szmuk-Tanenbaum
Suady Theoharis
Tiffany & Co.
Timber Ridge School
Towers Golf and Country Club
Tribeca Radiation
Troy Newbraugh
Orlando Tsang
Tsontos Furs
Umbra
University Settlement Houston
Street Center
Vee’s Dry Cleaning
Geraldine Veith
The Waldorf=Astoria
Santy Want
Snooky Warwick
Elizabeth and Bradley A. Whitman
Won Ton Food Inc.
Yogee Restaurant
Rita Zenski
Bequests and Planned Gifts
Eileen Bamberger Charitable Trust
Estate of Florence Barrack
Estate of Ann L. Bronfman
Joel T. Camche
Estate of Irene Conroy
Estate of Florence Denholm
Claire M. Fagin, RN, PhD, FAAN
Estate of Stanley Fields
Estate of Ruby B. Fleming
Estate of Richard Flender
Estate of Rhoda Forman
Estate of Kay Frankel
Estate of Doris Graham
Estate of Eleanor K. Graham
Estate of Ellen Kagan
Estate of Mathilda Kamerman
Estate of Patrick Lane
David M. Mahood Memorial Fund
Estate of Joan F. O’Gorman
Estate of Robert Piel
Estate of Channing Pollock
John Roach Trust
Estate of Gertrude Scharding
Estate of Meyer Smolen
Frank S. Vigilante
Martha A. Zalles Trust
In Honor Of
Eleanore Abrams
Susan Acebedo
Lucille H. Altman
Ivan Apostolov
Michael Austin
Cheryl H. Avellanet
Margaret A. Bancroft
Bessie Barnett
Maureen Boothby, RN
Loran Braverman
Maxwell Brenner
Marian W. Brunswick
Queen Butters
Victor and Barbara Calaba
Paul and Margie Cantwell
Robert M. Carr
Steven Checkle
Paula Claridge
Daniel F. Cogan
Joy Collins
Marion Conteh
Alberta H. Cooper
Denise Cruickshank
Mary Murphy Davis
Marie D’Costa
Mike Dolton
Paula Dooley
Dan Drake
Ginny Drake
Nancy Drake
Ilaina Edison
Sam Edison
Anne B. Ehrenkranz
Gayle Elkouby
Claire M. Fagin, RN, PhD, FAAN
Patricia Farrell
Murray Feldman
Victoria S. Ferenbach
Skye Flaherty
Angela Floratos
Alice C. (Nonnie) Frelinghuysen
Willie Mae Frierson
Christine Gallagher
Malcolm N. George
James Giacone
Nancy Girlando
Susan Gold
Dave Goodman
Ju Hua Guo
Raymond Guttierrez
Betty Harris
James Harris
Richard Harris
Vicki Harris
Kathryn Haslanger
Renee Heaney
Mary R. (Nina) Henderson
Gary Hoffman
Edward L. Holmes
Kathy Jaeger
Annette Kamal
Rebecca Kaplan
Joel Karlin
Rise Kass, PhD
Robert M. Kaufman, Esq.
Michelle Keefe
Janet King
James Kobetitsch
Beth Labush, RN
Rose Leader
Mr. & Mrs. Luis Leighton
Philip Leon
Ray Levine
Robert J. Levinsohn
Ruth Watson Lubic, PhD
George Manning
Arthur C. Mayers
Tameka McCabe
Sarah McGowan
Michelle Martek Mejla
April Mercadante
Roy Moore
Alicia Morris
Norbeto Navas
Karen G. Kriendler Nelson
Laura Niland
Gwen and Peter Norton
Elsie O’Connor, RN
Carol Odnoha, RN
Debra Oryzysyn
Florina Ostro
Carl H. Pforzheimer, III
Alicia Pierre
Catherine Plumb
Phyllis Rampulla
Carol Raphael
Francesca Reppen
Tom Riley
Cynthia Roberti
Dr. Leon and Paula L. Root
Harry A. and Ruth Russell
Julio Martinez Salazar
IIpo ja Kerttu Salonen
Pamela Schwartz
Barbara Sengenberger
Fareda Shakoor
Joseph & Josephine Silvaggio
Frances Smith
David B. Snow, Jr.
Abby Spilka
Team 24
Team 90
Cecyle Tishler
Christiane Vasan
Joyce Waryha
Claudia Weiner, RN
Sylvia Weiss
Stacey Weston
Tracey Wynter
In Memory Of
Abbey Abysalh
Kate Adelson
Vincenza Albanese
Rose Alpert
Lucille H. Altman
Anibel Alves
Glenn Anderson
Matthew Anderson
Norma Anderson
The Mother of Mr. Andreopoulos
Anthony Antonelli
Ana Aragon
Andrew Asaro
Angela Asher
Betty Asiel
Cecile Bachenheimer
Margot Bachmann
Sheldon Baim
25
26
A N N UA L R E P O R T 2011
Rosalie M. Baker
Rose Band
Millie Barone
Anthony Barry
Myron Baum
Joel Beckwith
Mary Billings
Bridget Bilotti
Leo Birnholz
Trygve Bjorheim
Hal Blankenship
Andy Bleiberg
Roslyn Blick
Gloria Bogard
Barbara Bonetti
Edward Bradfield
Loran Braverman
Eleanor Breitinger
Liane Beebe Brent
Vivian Brickman
Louise Brown
Marjory W. Brown
Harry Browne
Chester Burger
John (Sandy) Burton
Katherine (Cathy) Butler
Grace Cacioppo
Phyllis Cali
William I. Campbell
Paul J. Cantwell
Frank Carasiti
Daniel P. Carey
Mireille Carlevari
Leona A. Carlson
Hugh J. Carroll
Sylvia H. Cashman
Patrick Chamberlain
Steve Checkle
Daniel E. Cheifetz
Chiang Cheung
Gloria Chinchar
Nancy Cintron
Lindo Cione, MD
Joseph Clarke
Dean H. Clopton
Virginia Coffrey
Bernard (Bernie) Cohen
Mildred Cohen
Carmen Colon
Don Cook
John J. Cotter
Edgar O. Crossman
Denise Cruickshank
Angelica Cuadros
Doug Cummings
Carmelo Cunsolo
Mark Cytrynbaum
Kenneth Czerne
Augustine D’Alessio
Gerald D’Avanzo
Orsola D’Onofrio
Anne Daniusis
Vivienne Darrow
Renee Darvin
Lewis Davis
Mary Davison
Mary De Caro
Sonja Debs
Carmen DeJesus
Claudine Delatour
Rose Deleo
Peter Delli Pizzi
Helen and Philip Delman
Jessie Demaria
Halina Den
Andrei Derevenco
Julia DeVito
Sheila DiMonda
Rose DiNoia
Jonathan Dolger
Sadie Donegan
John Donoghue
John Dooley
Eugene Cary Dorsi
Penny Drogaris
Roseanne Dubow
Lillian L. Dursht
Joseph Dvoskin
Steven Egan
Joseph Eidelberg
Tobias Ekeze, PhD
Norman Ember
Marvin End
Mamie Eng
John Erlitz
Peter S. Fairchild
Katharine L. Fales
Joseph Fallacaro
Ron Farrell
Robert Farula
Irwin Feder
Benjamin Fein
Murray Feldman
John Ferry
Deanna Festa
Esther Finkelstein
Mike Fischetti
Lois Fletcher
Barry Foster
Marge Frank
Abetha Aayer Frankel
Sally Freedman
Elizabeth Freeo
Eleanor Friedman
Harriet Friedman
Elaine Fuld
John (Jack) Gaffney
Alan K. Gage
Julie Ann Gandle
Paul Garabedian
Paul Gareen
Julia Gargiulo
Ana Gasparich
Bernard Gavzer
Tony Geiss
Stephen Geosits
Hy Glantz
Claire Glowitz
Kate Goldstein
Bob Goldstone
Margaryta Golovanova
Frank Goncalves
Rosalina Gonzalez
Patricia Goodhue
Stephen V.R. Goodhue
David Goodman
Irene Gordon
Leon Gordon
Nadejda Gorstein
Ruth Gottlieb
Miriam Graff
Viola Grant
Carmela Gray
Howard L. Greenberger
Mary Greene
Raymond B. Griffiths
Sonia Grinberg
Esther Grossman
Jose A. Guadalupe
Joseph Guertin
Elizabeth Guiher
George Gulbrandsen
Haim and Estelle Gurland
Rena Gutberg
Helen Guterman
Esther Gyory
Nicholas Gyory
Richard Harden
Lawrence Hatterer
Mary M. Havlin
Karsten Hess
Josephine Hetrick
Regina Hill
Murray Hillman
Martha Hirsch
Gilbert Hoover
Ruby G. Hoppin
Irving Horowitz
Evlyn Hubert
John Ide
Antoinette Iemma
Marie Ann Iervolino
Anton Ilginis
Bernard Ilginis
Hermina Inocencio
Lucy Jackson
Charles Jacobson
Joseph H. James
Dolores Joesten
Sophia Johneris
Vincent Johnson, Esq.
Beatrice Johnson-Girillo
Edna B. Jordan
Sister John Judith, MSBT
Andy Jurinko
Manika Kaminska
Gloria Kaminsky
Lionel Kaplan
Joseph Karnes
Vivian Karnes
Burt Kaufman
Sylvia Kaufman
Marion T. Keegan
Robert S. Kempe
Stefania Kenul
Ron Keyson
Luitgard Kiefer
Irene W. Kiehler
Pat Kiliper
Hanna Kivovitz
Jeffrey A. Klein
Otto Knoller
Janet Koztowski
Carol Kramer
Jane Woolfolk Kreultner
Florence Feller Kriendler
Herman Kronish
Joseph La Mantia
Steve Labunski
Gerald LaChapelle
John Laemle
Saul Lambert
Rebeline Landsman
Susan Lanfray
Marion Last
Frederick Lauth
Norman and Ruth Lebeau
Leonard Lebovitz
Cecilia Lee
Marc J. Leiman
V N S N Y. O R G
Marty Lennard
Sheldon Leonard
Ronnie Leopold
Arthur Marc Levin
Sylvia Levinberg
Ed Levine
Ethel M. Levine
Joseph Levine
Edna Mae Lipkins
Francine Lobel
Philip C. Loomis
Lou Lowenstein
Martin Lubin, MD
Sidney Lumet
Alice Lynch
Mary MacDougall
Frank Maiorella
Lai-guen Mak
Catherine O. Mallard
Fanny Mandato
Cecile Mandel
Theodore Mangs
Sandra Marcus
Vito Mariella
Roz Markson
Gertrude (Trudie) Marmorek
Michael T. Martin
Norman Martin
Claudia Martin-Koeze
Jeanette Martone
Charlotte L. Marx
Luigi Mascitti
Edith Masone
Ardis Masterson
Edward Masterson
John Mastrion
Florence Maturi
Charlie McAdams
James McClean
Lillian J. McGuire
Mary McNicholas
Paul Meier, MD
S. William Melniker
Ana D. Mercado
Anthony Metti
Ruth Midgette
Luta Miller
Stephanie Miller
Peter J. Milovich
Harry Minkoff
Faye Mintzer
Arline Mischel
Nathaniel Mitchell
Joseph Mogulescu
Frank Monaco
Agnus Montalbano
Eli Montanez
Ramon L. Morales
Patrick Moriarty
Edwin J. Moritz
Leon Morse
Kathleen H. Mortimer
Richard Mulcahy
Linda Navy
Joel Newman
Nadine Fribourg Newman
Robert Niehold
Margaret O’Brien
Margaret O’Connor
Winfred O’Connor
Veronica O’Hara
Janet O’Neill
Clara Odoner
Philip E. Olin
William Orellana
Bertha Padrone
Marilyn S. Page
Salvadore T. Palmeri
Robert Panzer
Loise Pickett-Kaasch
Rachel Pinto
Blanche Tischelman Pobiner
Esther Posin
Evelyn Pride
Tamara Pristin
Enia Propp
Ephraim Propp
Mortimer J. Propp
Seymour Propp
Harry Psomiades
John C. Pugh
Wilbur Rabinowitz
Jordan Randjelovich
Nick Raquet
Shira Raskay
Pauline Rehaut
Neil Reich
Paul Reiner
Michael Remer
Lyn Revson
Susan Riemenschneider
Elyse Riley
Delia Rizzo
Tillie Rockoff
Esther Roman
Helen Rosenfeld
Laura Rothman
John Rovello
Joseph Rovinsky
Joseph Ruberti
Michael Russo
Matilda (Mattie) Rutkovsky
Edward F. Ryan
John Ryan
Jean Saccardi
Dorothy Sahn
Tomas O. Sales
Howard Saltzman
Patsy Sbarra
Ida Schaffer
Abraham Schenker
Alma Schieren
Fred Schnitzer
Dora Schoor
Elsie Schuster
Annette Schwartz
Diana K. Schwartz
Mary P. Scilken
Elizabeth Scully
Myra Segal
Esther Segaloff
Frank Sellitto
Hilda Semmel
Patricia Sena
Carol Sercia
Carol Shanley
Max Shapiro
Mildred Shapiro
Denis Shedd
Edward Sheerin
Teresa Riley Shields
Dorothy Sahn Siegel
Gloria Siegel
Helen Siegel
Anna Sileo
Sylvia Simon
Muriel Simpson
Anthony Siringo
Betty J. Smith
Mavis Smith
Florence C. Sokoloff
Julia Somma
June Spade
Mary & Carmella Spampinato
Florence Spiegel
Henry A. Spittler
Olympia Springle
Mary Stanion
Jack Steinbrock
Elizabeth P. Stengren
Irene Stiebel
John Sullivan
Harold Sussman
Dorothy Swan
Morton Sweig
Agnes Tafuri
Albert and Jean Tapper
The Parents of Elaine Tenen
Thomas K. Thom
Isle Thorner
Helen G. Tierney
Jo-Ann Townsend
Nick Toya
Anna Tramontano
Steve Trapani
Renee Tritico
John Turek
Vincent Tursi
Lala Uffner
Joseph Vectri
Eleftherios Venetis
Joseph Viera
Angelina Volpe
Muriel R. Waldman
Shirley Wallach
Francis Walsh
Michael G. Walsh
Anne Walters
Olia Wang
Viola Washington
Leonard Wasser
Dorothy Weinstein
Michael Weiser
Martin Weiss
David O. Wicks
Jean & Sam Wiener
Margaret S. Wiener
Midge Kramer Wilker
Dorothy Winkelman
Jeffrey Wittenstein
Alexandra Wladessa
Sue Wojnilower
Elliott Wolfe
Genevieve E. Wood
Lian Fang Ye
Larry C.K. Yong
Walt T. Zielinski
Rose Zimmerman
Suzy Zimmerman
Madge Zumeta
27
28
A N N UA L R E P O R T 2011
DIRECTORS OF VISITING NURSE SERVICE OF NEW YORK
(as of June 2012)
Board of Directors of Visiting Nurse Service of New York
Douglas D. Broadwater, Chair
Margaret A. Bancroft
Bobbie Berkowitz, RN, PhD, FAAN
Mary E. Cummins
Robert C. Daum
E. Mary C. Davidson
Jose M. de Lasa
Eugenie F. Doyle, MD
Edith DuPuy
Anne Bick Ehrenkranz
Claire M. Fagin, RN, PhD, FAAN
Alice C. Frelinghuysen
Betsy Gotbaum
Clare Gregorian
Mary R. (Nina) Henderson
Peter L. Hutchings
Robert M. Kaufman
Michael B.
Arthur Lindenauer
Arthur S. Lukach, Jr.,
Secretary/ Treasurer
Kwan-Lan (Tom) Mao
Joseph Mark
Jon E. Mattson
Mathy Mezey, EdD, RN, FAAN
Phyllis J. Mills, RN
Gwendolyn Adams Norton
Valerie S. Peltier
Carl H. Pforzheimer III
John P.
Corinne H. Rieder, EdD
Ira S. Rimerman
Paula L. Root, Vice-Chair
Andrew
Albert L. Siu, MD, MSPH
Kenneth G. Standard
Frank S. Vigilante
Emeritus Directors
Family Care Services Board
Mathy Mezey, EdD, RN, FAAN
Margaret (Peggy) Neimeth
Corinne H. Rieder, EdD
Paula L. Root
Arnold I. Burns
John Gordon
Attallah Kappas, MD
Juliet Patterson
AFFILIATE BOARDS OF DIRECTORS
VNSNY Home Care Board
Jon E. Mattson, Chair
Margaret Bancroft
Eugenie F. Doyle, MD
Anne Bick Ehrenkranz
Alice C. Frelinghuysen
Betsy Gotbaum
Clare Gregorian
Arthur S. Lukach, Jr.
Valerie S. Peltier
Carl H. Pforzheimer III
John P. Rafferty
Ira S. Rimerman
VNSNY CHOICE/CHOICE
Community Care Board/
VNS Continuing Care
Development Corporation
Andrew N.
, MD, Chair
Bobbie Berkowitz, RN, PhD, FAAN
Robert C. Daum
Elspeth (Betty) Gross
Mary R. (Nina) Henderson
Peter L. Hutchings
Michelle Lopez
Mary Jane Koren, MD
Kwan-Lan (Tom) Mao
Joseph Mark
Phyllis J. Mills, RN
Landis (Andy) Olesker
Albert L. Siu, MD, MSPH
Kenneth G. Standard, Chair
Mary E. Cummins
Judy Duhl
Catherine Alicia Georges, RN, EdD
Arthur S. Lukach, Jr.
Joan Marren, RN, MEd
VNSNY Hospice and
Palliative Care Board
Frank S. Vigilante, Chair
Jane Barnet
Nessa Coyle, RN, HS, PhD
E. Mary C. Davidson
Amber B. Jones, MEd
Robert M. Kaufman
Diane Meier, MD
Partners In Care Board
Gwendolyn Adams Norton, Chair
Mary E. Cummins
Sarah Ladd Eames
Anne Bick Ehrenkranz
Michael B.
Arthur Lindenauer
Miki Kapoor
Jane Parker
V N S N Y. O R G
COMMITTEES OF THE VNSNY BOARD OF DIRECTORS
VNSNY Executive Committee
Investment Subcommittee
Development Committee
Mathy Mezey, EdD, RN, FAAN, Chair
Margaret A. Bancroft
Douglas D. Broadwater
Robert C. Daum
Anne Bick Ehrenkranz
Claire M. Fagin, RN, PhD, FAAN
Mary R. (Nina) Henderson
Peter L. Hutchings
Robert M. Kaufman
Arthur S. Lukach, Jr.
Jon E. Mattson
Phyllis J. Mills, RN
Gwendolyn Adams Norton
Valerie S. Peltier
Carl H. Pforzheimer III
John P. Rafferty
Paula L. Root
Andrew N. Schiff, MD
Kenneth G. Standard
Frank S. Vigilante
Robert C. Daum, Chair
Margaret A. Bancroft
Elizabeth A. Bramwell
Peter L. Hutchings
Carl H. Pforzheimer III
Corinne H. Rieder, EdD
Ira S. Rimerman
Andrew N. Schiff, MD
Phyllis J. Mills, RN, Chair
Douglas D. Broadwater
Mary E. Cummins
E. Mary C. Davidson
Anne Bick Ehrenkranz
Claire M. Fagin, RN, PhD, FAAN
Betsy Gotbaum
Mary R. (Nina) Henderson
Robert M. Kaufman
Gwendolyn Adams Norton
Corinne H. Rieder, EdD
Frank S. Vigilante
VNSNY Home Care
Executive Committee
Alice C. Frelinghuysen, Chair
Margaret A. Bancroft
Anne Bick Ehrenkranz
Peter L. Hutchings
Arthur S. Lukach, Jr.
Finance Committee
Peter L. Hutchings, Chair
Margaret A. Bancroft
Mary E. Cummins
Robert C. Daum
Mary R. (Nina) Henderson
Arthur S. Lukach, Jr.
Jon E. Mattson
Gwendolyn Adams Norton
Carl H. Pforzheimer III
Ira S. Rimerman
Quality Committee
Claire M. Fagin, RN, PhD,
FAAN, Chair
Eunice An
Eugenie F. Doyle, MD
Phyllis J. Mills, RN
Albert L. Siu, MD, MSPH
Charlene Visconti, RN, JD
Governance Committee
Robert M. Kaufman, Chair
Alice C. Frelinghuysen
Clare Gregorian
Mary R. (Nina) Henderson
Phyllis J. Mills, RN
Valerie S. Peltier
Kenneth G. Standard
Audit Committee
John P. Rafferty, Chair
Robert C. Daum
Robert M. Kaufman
Arthur Lindenauer
Compensation Committee
Valerie S. Peltier, Chair
Douglas D. Broadwater
Alice C. Frelinghuysen
Robert M. Kaufman
Mathy Mezey, EdD, RN, FAAN
Andrew N. Schiff, MD
Technology Committee
Research Advisory Committee
Arthur S. Lukach, Jr., Chair
Anne Bick Ehrenkranz
Betsy Gotbaum
Michael B. Laskoff
Jon E. Mattson
John P. Rafferty
Margaret A. Bancroft, Chair
Eugenie F. Doyle, MD
Claire M. Fagin, RN, PhD, FAAN
Mathy Mezey, EdD, RN, FAAN
Phyllis J. Mills, RN
Alvin Mushlin, MD, ScM
Albert L. Siu, MD, MSPH
Lorna Thorpe, PhD, MPH
Children and Family Services
Advisory Board
Anne Bick Ehrenkranz, Chair
Kate Ballen
Tamar Bauer
Donna Clemmens, PhD, RN
Eugenie F. Doyle, MD
Mary Pat Gallagher, MD
Clare Gregorian
Dorothy Hidalgo
Katherine Lobach, MD
Juliet Patterson
Valerie S. Peltier
Lise Scott
Community Mental Health
Advisory Committee
Stanley Bone, MD,
Acting Chair
Sheila H. Akabas, PhD
E. Mary C. Davidson
Clare Gregorian
Alene Hokenstad
Phyllis J. Mills, RN
Anand Pandya, MD
Paula L. Root
Phillip Saperia
Michael Silverberg
29
30
A N N UA L R E P O R T 2011
VOLUNTEER COUNCIL
STRATEGIC MANAGEMENT GROUP
Edith DuPuy
Mary Ann Christopher
K. Jeanne Dennis
Elaine Keane
President
President and Chief Executive Officer
Juliet Patterson
Dr. Hany Abdelaal
Senior Vice President, Hospice and
Palliative Care
Senior Vice President,
Business Development
First Vice President
Chief Medical Officer, VNSNY CHOICE
Health Plans
Judy Duhl
Ed Lacey
Vice President, Government Affairs
Robert Banks
Ilaina Edison
Vice President, Finance and Operations
Analysis, VNSNY Home Care
Senior Vice President, Internal Audit
Senior Vice President, Operations
Joan Marren
Michael Bernstein
Penny Feldman
Senior Vice President and
Chief Marketing Officer
Senior Vice President, Research
and Evaluation
COO, VNSNY and President,
VNSNY Home Care
Charles Blum
Marki Flannery
Senior Vice President for Legal
and Government Affairs
President, Partners in Care
Elizabeth Buff
Senior Vice President, Community Benefit
and External Affairs
Patricia Ewert
Second Vice President
Senior Vice President, Quality Service
and Clinical Excellence
Mary Ellen Connington
Kathryn Haslanger
Regina Hawkey
Senior Vice President, Managed Care
Senior Vice President, Clinical Operations,
VNSNY CHOICE Health Plans
Denise Davin
Samuel Heller
Senior Vice President/CHRO and
Labor Counsel
Senior Vice President and
Chief Financial Officer
Karl Dehm
Brian Henry
Vice President, Operations,
VNSNY CHOICE Health Plans
Vice President, Market Development,
VNSNY CHOICE Health Plans
Michael Monson
Senior Vice President, Performance
and Innovation
Chris Palmieri
President, VNSNY CHOICE Health Plans
Eric Price
Chief Financial Officer,
VNSNY CHOICE Health Plans
Andrew Segal
Special Assistant to the President and
Chief Executive Officer
Paul Roth
Senior Vice President, Operations
Glenn Tolchin
Vice President, Corporate Finance
V N S N Y. O R G
HOW TO HELP VNSNY
Many of VNSNY’s Charitable Care and
Community Benefit programs and services are
made possible in part thanks to contributions
from individuals like you. With your help,
we will continue to care for our area’s most
vulnerable and underserved — those who
would otherwise go without care. There are
many ways for you to make a difference in the
lives of New Yorkers in need:
The 2012 VNSNY Annual Benefit Dinner to raise
funds for our Children and Family Services programs
will take place on Thursday, November 8th at The
Waldorf=Astoria. Last year’s event raised a record
$1.26 million. The black-tie evening begins with
cocktails at 6:30 pm, followed by dinner and dancing
at 7:30 pm. For information, please contact John
Billeci, Director of Special Events and Individual
Giving, at 212-609-1565 or [email protected].
General Contributions ensure that VNSNY
is always ready when you, your loved ones, or
your friends need us.
Memorial or Tribute Gifts offer a lasting, visible legacy
in honor of a special loved one or a VNSNY caregiver
who has made a difference in your life.
Planned Gifts provide generous support long into the
future for VNSNY’s vital programs while offering
significant income and tax benefits to you and your family.
Support VNSNY with a Bequest through
your will and assure that future generations
can access VNSNY’s extraordinary care.
Donate Appreciated Securities that you’ve owned for
more than one year and save significantly. This is an
attractive alternative to a cash donation, in which you
receive a tax deduction for the full fair market value
of the securities on the day of transfer to VNSNY.
You can use the enclosed gift envelope to make
your gift now, or donate online easily by visiting
us at www.vnsny.org/donateonline.
For more information about making a gift to VNSNY,
please feel free to call our Development Office at
212.609.1525.
Thank you. Together with your generous support, VNSNY will continue to provide the highest-quality
and most skilled and compassionate health care in the New York metropolitan area.
We thank you for all you make possible.
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Visit us on the web at: www.vnsny.org
107 East 70th Street, New York, NY 10021
1- 888-VNS -1- CALL (1- 888- 867-1225)
www.vnsny.org