Download Champion`s Choice, Inc. Privacy and Security Statement

Champion’s Choice, Inc. Privacy and Security Statement
Champion’s Choice, Inc. takes the privacy of our customers and the security of their Personal Information very seriously.
We provide this summary of our Privacy and Security Statement ("Statement") because you have the right to know what
Personal Information we collect, how it is protected and used and the circumstances under which it may be disclosed.
The complete Privacy and
This Privacy and Security Statement applies only to www.champchoice.com. In this Privacy and Security Statement,
"Champion’s Choice" refers to Champion’s Choice, Inc., the operator of this website. Champion’s Choice and its officers,
directors, employees, agents' contractors and subcontractors are required to honor this Privacy and Security Statement.
This policy is not intended to govern any existing or future web sites and/or services operated by third parties or
companies affiliated with Champion’s Choice. We suggest that you review the privacy policies of those websites to learn
how they collect, protect and use your information about you collected on their sites.
-----------------------------------------------------------------------------------------------------------------------------------------Terms We Use in this Policy
-----------------------------------------------------------------------------------------------------------------------------------------Personal Information is any information that identifies you with the exception of professional information such as your
business address, business telephone and facsimile numbers and business email address. It also includes your credit card
number.
Cookies are small text files containing unique identification numbers that your web browser software transfers from our
web site to your computer when you visit our site. Champion’s Choice uses cookies to help us recognize your browser,
make it easier for you to use our site and to help us customize your experience. Our use of cookies is described more
fully below.
A Business Partner is an entity with which Champion’s Choice has an ongoing business relationship to provide data
analysis, to assist in developing our website or to provide marketing services or specialized products or services or
information to visitors to our site.
-----------------------------------------------------------------------------------------------------------------------------------------Privacy
-----------------------------------------------------------------------------------------------------------------------------------------The Personal Information We Collect, How it is Gathered and Used
If you choose to purchase products and/or services from our site, you must provide the following information: your
name, credit card information, telephone number (in case our customer service personnel need to reach you about your
order), mailing and/or shipping address, email address (so that we may send an email message about your order and, if
you opted-in, to send you our email newsletter and/or special offers). In the following paragraphs, we outline the
services and activities in connection with which we gather your Personal Information and provides details on how that
Personal Information is used.
All of these services are optional; if you do not wish to provide Personal Information, you may simply decline to take
advantage of that service.
Personal Information is collected in the following ways:
Online Purchases - To process your order, to contact you regarding your order, or to answer any questions/concerns you
might have expressed.
Online Membership Registration - As a registered member of our site, you give us permission to store Personal
Information about you, such as your email address, online. This information is "remembered" each time you purchase
and allows us to customize your site experience to your interests and to speed up the shopping process. Note: we do not
store credit card information, which must be entered each time you order from us.
Email Newsletters - For your convenience, when you register as a member or make a purchase, the option to receive our
periodic email newsletter and special offers is pre-checked. If you do not want to receive this service, please un-check
the "Yes" box when registering or purchasing or access the unsubscribe link provided in the email message.
Wish List and Email-A-Friend Messages - We ask for your email address and the recipient's email address to allow you to
send a personal greeting with your information. We make no use of the email address or information contained in these
greetings except to complete the service as you have requested. We assume when you use the Wish List, and Email-AFriend features that you have obtained the consent of the recipient of your message to provide us with his or her email
address for the purpose of sending the message and any attached information.
The Personal Information We Share and Who We Share It With
Champion’s Choice may share your Personal Information with our Corporate Affiliates, as necessary to complete a
transaction that you specifically request or for use making our business and that of our Corporate Affiliates more
responsive to your needs.
Under certain agreements we may make segments of your Personal Information available to other organizations as
noted below:
If you have opted in to receive email from us we will share your name and email address with our email service provider
that delivers our email newsletters and special offers, but its use of this information is only permitted in connection with
their administration and delivery of our email program.
We may also sell, transfer or otherwise disclose Personal Information including but not limited to your name and mailing
address, in connection with a fundamental corporate change such as a merger, consolidation, or the sale of substantially
all assets.
Disclosure Under Legal Duty
If compelled to do so by valid subpoena or court order or other governmental process, we may disclose your Personal
Information as we are legally required to do. We may also use or disclose your Personal Information if necessary to
protect the interests of Champion’s Choice or its Corporate Affiliates.
How You Can Control the Use of Your Personal Information
There are several methods to contact us listed in this section. If you would like to change your Personal Information in
our records or remove your name from our catalog mailing list, contact us using one of the methods set out below.
There are known methods that spammers can use to hide their identity by using other people's email address to send
out emails if you have a question about the genuineness of an email you receive from Champion’s Choice, contact us
using the [email protected] email address. Email us at: [email protected], and include your name,
address, telephone number, email address, and a note of instruction; or
Call us toll free at 1-800-345-7179 or Write to us at: Champion’s Choice, Inc, 201 International Blvd, LaVergne,
Tennessee 37086, and include your name, address, telephone number, and a note of instruction; or
If you are an online registered member of champchoice.com you can access "Your Account" to update the Personal
Information you have stored online.
To be removed from a "postal" mailing list, please use the contact information above
How You Can Control Email Marketing You Receive From Us
You may cancel our email newsletters at any time by choosing the un-subscribe link provided in each message or uncheck the "Yes" box after accessing "Your Account" or edit information as you make a purchase at champchoice.com.
-----------------------------------------------------------------------------------------------------------------------------------------Certain Technical Information You Should Know
-----------------------------------------------------------------------------------------------------------------------------------------Our Use of Cookies
We collect information on thousands of site visits about how users navigate through our web site on thousands of site
visits. For example we use "cookie" technology to track which pages on our site our visitors view and which web
browsers they use. We analyze this information in aggregate - that is, we collect this information and analyze it as a
whole. We use this information to improve our site by making it more responsive to the needs and preferences of our
users. On occasion, we may share this aggregate information with our affiliates or other third party companies to
indicate to them the amount of interest in our site and to help us plan for technical improvements. Note: this
aggregated information will not identify you or any other user of our web site.
We use cookies when you register on our site so that each time you visit our site we can remember your specified area
of interest and any other information you have voluntarily provided and saved, and for no other purpose.
We use cookies to track the items you placed in your shopping cart during a single shopping session and to enable us to
provide better service to you by maintaining your shopping cart between visits (so you don't have to enter each item
again).
We use cookies to help us understand our web site traffic patterns to determine our visitors' interests and needs. This
helps us identify ways to improve our site by adding products and services that visitors have indicated by their
preferences will benefit them. These cookies identify your computer and not your email address.
Because we rely on cookies to make the shopping experience easier and more tailored to your needs, your browser
must be set to accept cookies before you can place an order at champchoice.com. If you would like more information
about how cookies work, you can go to a variety of websites that give to history of cookies.
Collection of Analytical Data
Our analytic service provider, may use cookies on our behalf and may receive information about your browsing and
buying activity on this web site. They also collects certain technical information from your computer each time you
request a page during a visit to Champion’s Choice. This information may include your Internet Protocol (IP) address,
your computer's operating system, browser type and the address of a referring Web site, if any. They collect this
information to help us enhance the quality of your experience during your visit to our site and will not sell or otherwise
make this information available to third parties except as required by law. They are legally prohibited from using, in any
manner, the information obtained in the course of providing these services to Champion’s Choice, other than to help us
provide you the best possible shopping experience on our site.
-----------------------------------------------------------------------------------------------------------------------------------------Security
-----------------------------------------------------------------------------------------------------------------------------------------How We Strive to Protect Personal Information
At Champion’s Choice we have electronic and corporate policies and procedures in place for the security of every order
placed online. We use Secure Socket Layer technology (SSL) to keep others from intercepting your information while it is
being transmitted across the Internet. SSL technology is the industry standard method of communicating secure online
transactions and is built into most major browsers. The secure mode begins when you initiate your order. All
information, once on our server, is protected from any external intrusions. Once your order is processed, we will not
retain your credit card number in our online systems. Only Champion’s Choice employees who require your Personal
Information to serve you have access to your data, which is password protected. Employees who have access to
Personal Information are trained in the privacy and security practices of this Statement.
Champion’s Choice provides links to web sites outside of champchoice.com as an added convenience to our users.
Champion’s Choice is not responsible for the privacy, terms of use or other policies of any other web site or their
management of your Personal Information.
Email Abuse
There are many unscrupulous individuals operating on the internet today who would think nothing of fabricating an
email to make it appear that it comes from Champion’s Choice. These individuals may be engaging in a practice known
as "phishing" in which they attempt to trick unwary recipients of email into divulging Personal Information. Champion’s
Choice will rarely, if ever, request Personal Information in an unsolicited email message to you.
If you have any question about the genuineness of an email you receive that appears to be from Champion’s Choice
contact us at [email protected] and do not furnish Personal Information in response to the email unless its
authenticity can be verified.
Transaction Security
Secured communications on the web require attention to authentication, encryption and data integrity. All three are
addressed by the Secure Socket Layer (SSL) protocol. Authentication is the process of establishing that you are
communicating with our web server, as opposed to another server assuming our identity. We have obtained a
PositiveSSL digital security certificate for champchoice.com. PositiveSSL is an independent third party that authenticates
the identity of others on the Internet. The PositiveSSL certificate confirms that we are the recipients of your
communication. Encryption is the process of scrambling data (through the use of keys and mathematical encoding
algorithms) to prohibit anyone from understanding it if they intercept the data while it is on its way from your browser
to our server. Encryption protects communications between your browser and our mainframe system. We have also
implemented a firewall to protect all of our systems from intrusion. Data Integrity ensures the data passed between
your browser and our server is not being tampered with while in transit. SSL protects information en route to us, and as
mentioned, the PositiveSSL certificate confirms that we are the recipients of this information. You can be assured that
we strive to protect your data with the utmost care at all points in the process. However, no data transmission over the
Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the
security of any information sent to us online. If you have questions, comments or concerns please contact us via email at
[email protected] or call us at 1-800-345-7179.
To ensure you are in SSL (Secure Socket Layer) or secure mode for your transactions, look at the address of the page.
Secure pages will usually appear with an address that begins with https:// rather than the standard http://.
-----------------------------------------------------------------------------------------------------------------------------------------Other Matters You Should Know
-------------------------------------------------------------------------------Our Policies Regarding Children
We do not sell products for purchase by children; however, we do sell children's products for purchase by adults. If you
are under 18 years of age, please do not submit any information without the express consent and participation of a
parent or guardian. We will not knowingly collect Personal Information about any person under 13 years of age. If you
believe that we have information from or about anyone under 13 years of age, please notify us by email at:
[email protected] or call us toll free at: 1-800-345-7179.
Links to Other Sites
We provide links to affiliated entities and on occasion to other sites we think you may enjoy. These sites operate
independently of Champion’s Choice and have established their own privacy and security policies. For the best online
experience, we encourage you to review these policies before submitting any Personal Information through these sites.
Consent to Transfer
This web site is operated in the United States. Please be aware that any information you provide to us will be transferred
to the United States. By using this web site and/or providing us with your Personal Information through this web site,
you consent to this transfer.
You are entitled to receive a copy of this information in a standardized format and the information will not be specific to
you individually. Our designated email address for such requests is [email protected].
Updates to this Statement
We reserve the right to make changes at any time to our policies and/or alter the look and functionality of our web site.
However, if we change how we use your Personal Information, we will post the policy change notification on the web
site and we will update this Statement accordingly. We encourage you to periodically review this Statement for the
latest information on our privacy and security policies.
Our current Statement was last updated September 13, 2013.
For further information, about any of the information in this Statement, please contact the Customer Service at the
address listed above under the heading "How You Can Control the Use of Your Personal Information" or send an email to
[email protected].