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Poland Poland ECONOMIC OVERVIEW ______________________________________________________ GDP and CPI GDP and CPI 2001 2002 2003 2004 GDP growth (%) 1.0 1.4 3.8 5.4 CPI (%) 5.5 1.9 0.7 3.5 Source: EIU, August 2005 The economy showed strong growth in 2004, supported by robust export growth. Real GDP growth was 5.4% year-on-year (YoY) in 2004 following the acceleration to 3.8% growth in 2003. The economic expansion appears to have slowed slightly in 2005. The strong financial position of Polish companies finally led to a significant acceleration in capital spending at the end of 2004, and the recovery in fixed investment is expected to strengthen in 2005-06. The strengthening of the Polish currency and slower growth in Poland’s main markets will have a diminishing effect on exports, but strong productivity growth should still allow exports to expand, mainly due to high competitiveness of Polish products in the European Union (EU). The latest revision of the consumer-spending basket has led to a fall in the inflation rate, with YoY growth of consumer prices in January 2005 at 3.7%, lower than the initial estimate of 4%. Domestic cost pressures from the labour market continue to be weak – nominal wages in enterprises rose by just 2% year on year in the first two months of 2005 – and, although unemployment is falling slowly, it is expected that the remaining high level of unemployment will prevent a sharp acceleration in wage inflation. The price shocks linked to EU entry in 2004 will not be repeated in 2005, and the strong zloty will reduce external inflationary pressures. Area (‘000 sq km)¹: 312.7 (US 9,600 – EU25 3,981 – World 133,700) Capital²: Warsaw (Number of inhabitants: 2.4 million) Population (million)³: 38.2 (US 293 – EU25 456 – World 6,376) GDP (USD billion)³: 242.2 (US 11,735 – EU25 12,723 – World 39,503.5) GNI per capita (USD)¹: 5,280 (US 37,870 – EU25 22,810 – World 5,110) Currency: Zloty (PLN) Languages: Polish Main religions: Roman Catholic (90%) Government type: Republic Sources: CIA Factbook; (1) World Bank 2005; (2) City Population; (3) Economist Intelligence Unit 2004 data 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* 139 Poland Unemployment Poland’s unemployment rate, currently hovering around 19% – the highest in Europe – is now falling and the trend is gaining speed. In first quarter 2005 the unemployment rate decreased to 19.3%, representing just over 3 million people without a job (compared to just over 3.2 million in first quarter 2004). However, people born during the baby boom of the 1980s are still entering the market and Poland needs hundreds of thousands of new jobs every year. The most numerous group among the unemployed (51.6%) are people aged between 18 and 34 years. The key reasons for the high unemployment figure are ongoing structural reforms and high non-wage labour costs. Improvement in the employment rate is dependent on the growth of the Polish economy and an increase of foreign direct investment (FDI). Both of these factors create new jobs and are expected to bring the unemployment rate down to 18.6% by the end of 2005. Unemployment Unemployment rate (%) 2001 2002 2003 2004 18.0 19.7 19.9 19.6 Source: EIU, August 2005 restrained mainly by an inefficient agricultural sector and loss making, state-owned enterprises lagging the rapidly developing private sector. Western Europe’s stagnation also affects Polish growth, as well as high domestic interest rates and a strong currency. In 2006 GDP growth is expected to reach 4.3%. The structure of GDP will also change and domestic demand will partially replace exports. Exports and imports will keep on growing, pushing the current account deficit to increase from 1.5% of GDP in 2004 to 2.4% in 2005 and 3.0% next year. Inflation will fall back in mid-2005 and is forecast to average 2.1% in 2005 and 1.8% in 2006, as high unemployment continues to limit inflationary pressures. Employment prospects are not very bright and it is envisaged that unemployment may drop to only 17.2% by 2007. The main driver of the economy is increasing investments by roughly 10% in 2005 and also in 2006. Polish society as a whole remains committed to improving Poland’s macroeconomic fundamentals and further reducing the role that the state plays in the economy. Poland continues to liberalise its trade, foreign exchange and investment policies in accordance with its obligations to the EU, The World Trade Organization, and the Organization for Economic Cooperation and Development. Key economic forecasts 2005 2006 2007 Economic forecasts GDP (%) 3.8 4.3 4.2 Poland overcame economic stagnation in the late nineties and is now one of the fastest growing countries in the EU. In 2005, Poland’s economy is expected to grow by 3.8% in comparison to 5.4% in 2004. The growth is CPI (%) 2.1 1.8 2.2 Unemployment rate (%) 18.2 17.5 17.2 Source: EIU, August 2005 REGULATORY ENVIRONMENT ________________________________________________ Foreign direct investment Increased inflow of foreign direct investment is one of the much-awaited effects of Poland’s EU entry. Recent headlines brought clear confirmation that Poland witnessed a strong rise in FDI in 2004, regardless of the methods of calculation. The increase of investment positively influenced the unemployment rate in Poland – one of the most significant economic problems at the moment. 140 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* According to the Polish Information and Foreign Investment Agency, analysis of the FDI structure in 2004 confirms that foreign firms are increasingly interested in green-field investments. In 2002, they constituted 37% of the annual FDI influx. A year later, their share was 51%. According to the newest data, this type of investment now forms a 58% share in the total invested capital. Poland Poland offers a wide range of investment incentives. According to the Law on Financial Support for Investment of 20 March 2002, foreign investors in Poland may obtain investment grants covering up to 25% of outlays, employment grants for each new job created, training grants for each trained employee and grants for infrastructure development. There is also some tax relief available, however, the total value of aid offered to the investor cannot exceed 50% of the investment outlays. In the social sphere, goods and services accessibility improved significantly. Consumer protection in Poland strengthened and widened, both in legal regulations and in individual awareness. According to the latest attitude research, 63% of Poles were pleased with the EU membership at the end of April 2005, compared to 50% in April 2004. Property/Real estate regulations FDI 2001 2002 2003 2004 FDI (PLN bn) 17.12 12.38 12.35 18.47 FDI (USD bn) 5.71 4.13 4.12 6.16 Source: EIU, August 2005 (Exchange rate: December 31, 2004) Expected impacts following EU entry Poland celebrated its first year anniversary as a member of the EU on 1 May 2005. The accession was considered to be a breakthrough, both in terms of Polish history and for the economy. However, one year is a short perspective; long-term results are not yet apparent. There is also difficulty in determining which trends in 2005-06 are a direct effect of the accession and which are the results of Poland’s continuous development since the introduction of the free market economy. There is a certain synergy between these two processes and there is no doubt both factors are positive. There was some anxiety among Polish society prior to the accession, but it is obvious now the advantages surpassed the problems. GDP growth in 2004 was the highest it has been since 1997; the unemployment rate decreased and there continues to be an expectation of continuous improvement. The Polish currency also strengthened significantly. The most significant disadvantages were price increases. Food and non-alcoholic drinks prices went up by 7.8% in 2004 compared to the previous year. The most significant increases were sugar and confectionery (17.0%), oils and fats (10.8%), and meat (9.6%). The prices of industrial goods and services showed less definite tendency. Building materials noted the highest increase of 14.7% (VAT change from 7% to 22%). Prices increased for cars (3.0%) as well household appliances (2.6%). At the same time, prices of clothing/footwear went down by 3.6% and electronics saw a drop of 4.3%. Foreigners from countries other than those from the EU are required to obtain a permit from the Minister of Internal Affairs and Administration prior to acquisition of real estate. Citizens or companies of the EU do not generally require any permit for the acquisition of real estate or shares in companies that own real estate. However, some exemptions to this general rule exist, such as the acquisition of agricultural and forest real estate (12-year transition period), and the acquisition of second houses (5-year transition period). After a period of adjusting Polish real estate regulations to EU standards (e.g., facilitating of real estate trading for EU investments), there is a marked slow down in raw real estate legislation. Currently, parliament has under consideration bills strongly affecting the real estate market, in particular concerning mortgage loans, new zoning and development planning systems, and a possibility to transform perpetual usufruct into the ownership right. Due to the planned parliamentary elections the new legislation may be deferred to the beginning of 2006. The Polish construction process is long and complicated. Gaining building permits can take up to one year. The main problem is a lack of development plans issued by the authorities specifying the types of buildings permitted to be developed in certain areas. According to The Act of Spatial Planning (passed in March 2003), development plans enacted before 1995 expired on 1 January 2004. Currently, it is estimated that about 88% of Poland’s land area does not have valid development plans. For an investor, no development plan means longer construction timelines. Before applying for a building permit, an investor has to apply for approval for site development. Consequently, the construction process is composed of two procedures instead of one. 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* 141 Poland Due to this two-fold process, Poland has not enacted any re-privatisation statutes to govern former owners of real estate nationalised after the Second World War. The utmost care must be taken before purchasing real estate from the state or a local government authority that no claims have been asserted against the property by the former owners. Other regulations The trend of strengthening the regulatory environment continued in Poland throughout 2004. Polish retail and consumer sectors represent both high potential and significant challenges for investors. Competition law intra-community supply and acquisition of goods), rules determining the place of supply with respect to a number of services, registration as an EU-VAT taxpayer, as well as additional documentation requirements. Because the Polish VAT law is still not fully harmonised with the EU regulations, some amendments to the VAT law are still to be made. The EU accession also resulted in VAT rate increases (due to obligatory standardisation) in regard to building materials, children’s wear and leisure services among, others. These changes were a factor behind price growth factors affecting the consumer market, especially in the DIY sector. New store openings An Act on counteracting unfair competition was introduced in 1993, with its amendments in 2002 restricting promotions and sales without a trade margin in retail outlets with areas greater than 400sq m, restricting the sale of private label goods in discount store chains to 20% of their turnover, and restricting bonus sales and trade using gift coupons. According to Polish law, all shopping utilities with floor areas over 2,000sq m can be located exclusively in the areas that are assigned a valid development plan for retail development. Moreover, construction of shopping centres and large-area hypermarkets over 10,000sq m requires detailed environmental consideration in both phases of the construction process, which further prolongs the construction process. Income tax Imports Some favourable changes were introduced to corporate income tax starting from January 2004. The government decided to cut corporate income tax from 27% to 19%, and introduced a flat, 19% personal income tax rate for small business owners, instead of the previous progressive scale of 19%, 30% and 40%. However, the government also decided not to prolong the exemption from capital gains tax. The exemption expired on 31 December 2003. Parliament decided to impose a 19% capital gains tax, which came into force in January 2004. Simultaneously the government increased the dividend tax from 15% in 2003 to 19% in 2004. VAT After the introduction of the new VAT legislation in May 2004, the rules governing VAT taxation in respect to many business transactions have been significantly modified to reflect the guidelines provided by the EU regulations, in particular the VI Directive of 17 May 1977 on the harmonisation of the laws of the Member States relating to turnover taxes. The main changes in the VAT legislation relate to the new definition of activities subject to VAT (particularly regarding marketing and advertising activities, 142 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* Since Polish accession in May 2004, imports are limited to countries from outside the EU. The trade transactions between Poland and other EU countries are treated as intra-community transactions and regulated by EU law. A specific Polish issue is the excise tax domain. In Poland, a variety of products that are excluded from this obligation in the EU, are still excisable. This includes cosmetics and perfumes, leather furs and passenger cars. This imposes an additional price increase on certain goods and decreases Polish customers’ accessibility to these products. Waste Producers, importers and large scale retailers (sales area of more than 500sq m) of goods in non-reusable packaging, or of goods made of plastic, aluminium, paper, glass or wood, are obliged to attain the required recovery or recycling rate (transition period till 2007). Noncompliance with the regulation results in charges. Sunday trade In a few Polish cities there were plans among local politicians to pass laws prohibiting trade on Sundays and holidays, despite 51% of Poles stating that hypermarkets should be opened on Sundays and holidays. As at the date of this report, none of these plans have been passed. Poland Consumer protection Since accession to the EU, Poland introduced several new structures and regulations aiming to strengthen consumer protection. The Polish centre of the European ExtraJuridical Network started operations in January 2005, informing consumers of their rights and supporting them in litigation. Simultaneously, Poland entered the dangerous products notification system RAPEX. Since May 2004, 20 products available in Poland were announced as hazardous. The producers of such goods were obligated to withdraw them from the market and modify them to ensure safety for consumers. DEMOGRAPHICS AND CONSUMER BEHAVIOUR ______________________________ Population Urbanisation of the population Population evolution Urban/Rural split During 2001-04, Poland’s population went down by 100,000 people. The fall has resulted mainly from the low population growth rate. A downward trend in birth rates noted since the 1990s has deepened. Women accounted for 51% of Poland’s population. According to recent demographic forecasts, Poland’s population could shrink by one million people by 2020, and by a further 1.5 million in the following decade. This would mean that by 2030, the country’s population would be down to some 35.7 million from the present 38.2 million. Population Population (m) % of total population 1998 2003 2008 (f) Urban 61.9 61.7 61.3 Rural 38.1 38.3 38.7 Source: EIU, April 2004 Income/Buying power The situation in the Polish labour market is still difficult, keeping wage growth demands under control. Consumer prices and nominal wages growth 2001 2002 2003 2004 38.3 38.2 38.2 38.2 Source: EIU, August 2005 Population by age group At present trends, the post-production age population – women over 60 and men over 65 – will grow to 6.4 million from the present 5.8 million over the next five years. The average age would be up to 45 years from the present 37. After 2020, the process of society ageing will accelerate sharply, with all the economic and social consequences that go with this. Age profile % of total population 1998 2003 2008 (f) 0 – 14 years 20.3 17.5 15.1 15 – 64 years 67.8 69.6 71.4 Over 65 years 11.9 12.9 13.5 9.0 8.0 7.0 6.0 5.0 4.0 3.0 2.0 1.0 0.0 8.0 5.5 4.2 4.8 3.5 2.6 1.9 0.8 2001 2002 Consumer prices % growth 2003 2004 Nominal wages % growth Source: GUS – Glowny Urzad Statystyczny Disposable income per head is still much lower than in Western Europe, although income levels are much higher in urban areas, such as Warsaw, than in the lessdeveloped areas in the east of the country. About twothirds of the population lives in urban areas, and modern patterns of consumption are most prevalent in Warsaw and the other major cities. Source: EIU, April 2004 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* 143 Poland Average monthly gross wages and salaries Gross in PLN 2001 2002 2003 2004 2001-2004 (%) 2,062 2,098 2,201 2,439 18.3 Source: GUS – Glowny Urzad Statystyczny Monthly average income, expenditure and savings per capita Monthly average (PLN) 2001 2002 2003 2004 2003-2004 (%) Income 644.48 664.21 680.5 735 8.01 Expenditure 609.72 624.99 643.84 695 7.95 Savings 34.76 39.22 36.66 40 9.11 Sources: Statistical Yearbook 2004/2003 and GUS Report Consumer behaviour Lifestyles/Shopping habits Average household spending patterns There is still a huge inequality in income and lifestyle between big cities and the countryside that affects shopping habits. Those from urban cities, as well as many teenagers, follow Western European patterns. However, those living in the countryside and in eastern Poland keep many traditional Polish habits and customs. The most apparent trend is continuous decrease of spending on food and beverages in Poland. Expenditures for rent, electricity and heating seem to be increasing slightly since 2001. Composition of household expenditure, 2000 to 2003 100% 90% 80% 70% 60% 50% 40% 7% 13% 14% 15% 14% 13% 13% 8% 4% 6% 6% 8% 5% 5% 5% 8% 5% 5% 5% 18% 20% 21% 34% 31% 30% 28% 2000 2001 2002 2003 13% 8% 4% 6% 6% 22% 30% 20% 10% 0% Food and drinks Rent, electricity & heating Household operations* Healthcare Clothing & footwear Education & leisure Transport & communications Other Source: GfK Polonia, FMCG Strategic Report, 2005 (*) Household operations include furnishings, household equipment and routine maintenance of house/flat. 144 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* Polish consumers tend to shop in traditional retail outlets. The research shows that Poles have more loyalty to this channel than their Central and Eastern Europe counterparts. Discount outlets are gaining in popularity, chiefly due to their low prices. Crucial criteria for choosing a place for shopping are: low prices, high quality of products and proximity to the place of living. Women are mostly responsible for shopping, however Polish households with joint shopping (a husband and wife) are becoming more common in wealthier families. The average time spent shopping has noticeably decreased from 5.4 hours in 1994 to 2.9 hours in 2004. One-third of Poles have at least one debit card (an increase of 6% in comparison to 2003). Consumers tend to use debit cards more often for payments in shops, not only for cash withdrawals. After research performed for the period 1996-04, it was observed the usage of debit cards stimulates consumption and strengthens GDP growth in the long term. Poland Brand/Price sensitivity Brand awareness Consumer brand awareness in Poland is especially high for coffee and tea; 37% of Poles say they actively seek a brand in different stores or wait for the availability of their most favourite coffee brand. In case of tea, 27% of Polish consumers pledge a similar loyalty. However, in general, brand awareness in Poland still has growth potential. European Trusted Brands indicates leading Polish brands are Wedel, Hortex, Zywiec, Prince Polo and Winiary, and international brands as Lipton, Coca-Cola, Nivea, Adidas and Mercedes. In 2005, the first Polish edition of the world-renowned Superbrands contest was organised, whereby 75 brands of highest value were chosen by the Polish authorities of business and media. Initiatives such as the Superbrands contest confirm growing brand awareness and gaining importance in the premium segment and price-oriented consumers. Private labels Most of the foreign retail chains operating in Poland have their own private brands: Tesco Polska (Korzystny Zakup), Carrefour (No.1), Casino Group (Leader Price), Metro Group (Aro), Ahold Polska (Euro Shopper, Albert Q-line) and Auchan (Pierwsza Cena). The value contribution of own or private labels to the Polish market remains low at about 3%. Consumers are more willing to accept private label detergents, non-alcoholic beverages, juices, spices and sweets. The acceptance level of own brands is higher for older and less-educated customers with lower income, because they are more price-oriented. In Poland, own labels tend to be perceived as cheap and of low quality. However, there are attempts to improve their image. Some chains have recently launched new own labels with better quality and at the same time with a higher price (but still lower than branded goods). Tesco Polska and Metro Group introduced respectively “Jakość Dla Ciebie” and “Makro Quality”. Health and fitness In 2004, five out of seven global product categories with the highest growth of sales (an increase of above 10%) had healing or sliming qualities. The most dynamic categories were soy products (increase of 31%) and yoghurt drinks (increase of 19%). Similar tendencies are observed in the convenience products market. The Polish consumer market is starting to follow this international trend and has a vast potential. In 2004, 20% of Poles declared their willingness to buy organic food. However, only 0.1% of Polish farms representing 0.3% of land do not use artificial fertilizers. In comparison to Western Europe, where leading countries with organic farms are Austria (9.2%), France (6.8%) and Holland (5.9%), it is still an insignificant contribution. By 2009 the expected share of the organic farms would be 3%. As regards retail, there are only 150 shops in Poland specialising in health food. More than 20 of those are located in Warsaw. Knowing the Western Europe pattern, it represents an interesting market opportunity. 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* 145 Poland RETAIL & CONSUMER SECTOR PERFORMANCE _______________________________ Major consumer goods players It is worth mentioning that smaller domestic producers acting as suppliers or sub-contractors to the global players operating in Poland have benefited from the EU enlargement in terms of export volumes. The list of major consumer goods manufacturers in Poland is almost fully dominated by global players. In sectors such as tobacco, brewing and consumer electronics, big multinational companies build strong competition for Polish firms. Key consumer goods companies No. Company Name 1 Philip Morris Polska 2 Grupa Źywiec SA 3 Category of products 2004 sales (PLN m) 2004 sales (EUR m) Tobacco 5,017 1,107 Breweries 3,629 800 Imperial Tobacco Polska S.A. Tobacco 3,455 762 4 Thomson Multimedia Polska Electronic 3,310 730 5 Kompania Piwowarska Breweries 2,655 586 6 Unilever Polska Food/chemicals/ cosmetics brand management 2,453 541 7 Procter & Gamble Operations Polska Food/chemicals/ cosmetics 2,417 533 8 Central European Distribution Corporation Alcoholic beverages 2,123 468 9 British American Tobacco Polska Tobacco 1,948 430 10 Philips Lighting Poland Electronic 1,912 422 11 Nokia Poland Electronic 1,911 421 12 Avon Operations Polska Cosmetics 1,794 396 13 Sobieski Dystrybucja Alcoholic beverages 1,692 373 14 Scandinavian Tobacco Tobacco 1,585 350 15 Krajowa Spolka Cukrowa Sugar 1,558 344 16 Philips CEI Poland Electronic 1,557 343 17 Nestle Polska Food and beverages 1,551 342 18 Daewoo Electronics Manufacturing Poland sp. z o.o. Electronic 1,259 277 19 LG Electronics Electronic 1,254 277 20 Altadis Polska SA Tobacco 1,240 273 Sources: Rzeczpospolita – Lista 500; Polityka – Lista 500 146 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* Poland Food and beverages EU accession has had a very positive influence on the domestic food industry. In 2004, Polish food exporters boosted their foreign sales by more than 30%, reaching EUR5.2 billion. The latter recorded a 9.2% increase in sales over the previous year. The most popular food products sold abroad include milk and dairy products, meat, poultry and fruit juices. Much of the success lays in diligent pre-accession preparations and maintaining high investment expenditure, which helps to create a reputation of high quality, naturally produced foodstuff. Dairy production has been successful on the European market as more Polish dairy products meet EU standards. Approximately one third of the country’s agricultural labour resources are employed in dairy products, which is currently highly dispersed with further consolidation in the industry inevitable. The fruit juice sector is still expanding. According to ACNielsen, total sales in 2004 increased by 5.2%, bringing the market value to PLN2.4 billion (EUR0.5 billion). Domestic companies not only compete locally, but also expand to nearby countries. The Polish Maspex Group has taken over non-alcoholic beverage entities in Czech Republic and Hungary. The Polish beer sector is dominated by three leading producers, accounting for over 85% of the market share. Market analyses show that the consumers prefer to buy beer and other alcoholic beverages in small- and mediumsized groceries. Poles, although open for novelties and new beer brands, focus mainly on price, which remains one of the lowest in the EU. Among the top-30 worldwide bestselling spirit brands, six originate from Poland. The average consumption of alcoholic beverages increased in the past 12 years from 6.5 litres to 7.9 litres per capita (of pure spirit) and, according to market analysis, will increase to 8.9 litres in 2010. A characteristic of the market is the ongoing consolidation among the key players and distributors. Central European Distribution Corporation has been a significant player in the consolidation. Electronics Technological pressure, lifestyle changes and increasing purchasing power of Poles highly impacts the demand for various electronic products. The domestic electronics market is valued at some PLN8.7 billion (EUR1.9 billion). The majority of this demand is still being satisfied by imports, however, already 15 companies in this sector are on the top-100 Polish exporters’ list. The scale of foreign investments involvement in the Polish electronics sector has been continuously growing. As the investment climate in Poland has improved, foreign companies intensified their efforts in penetrating the domestic market. Competitive labour costs, high qualification of personnel, Poland’s central location in Europe and the recent EU accession attracted new investments, like LG Electronics (plasma and LCD TV sets), Bosch and Siemens Hausgerate (household electronics). Electronics retailing has undergone significant changes. Metro AG introduced a new speciality supermarket chain Saturn, indirectly competing with related Media Markt and with a growing number of domestic networks like RTV Euro AGD, Mars or Avans. Avans has launched a hypermarket scale formula with its Mega Avans outlets located in Warsaw and Poznan. The competition may become even fiercer after a British electronics chain operated by Dixons Group enters the market and which is to open by end-2005. Clothing The clothing market in Poland is still in the development phase and is valued at PLN16 billion a year (EUR3.5 billion). Next to the big international players (H&M, Zara, C&A) there are a number of successful domestic clothing companies, such as Redan (Top Secret and Troll labels), Artman (House), KAN (Tatuum) and LPP (Reserved, Cropp). Polish companies are extending their distribution channels, both in Poland and in neighbouring territories, opening new stores and therefore increasing their turnovers. Polish retailers compete with the foreign clothing firms not only on price level but also on quality, investing heavily in building their own brands. The biggest increase on the growing fashion market in Poland is observed in the youth clothing segment. Labels are important for the younger and more educated consumer. Almost 40% of customers aged 15-20 buy their clothes in stores with branded clothes, compared to only 30% among 41-50. Therefore more companies with well-known brands are constantly rejuvenating their image. Brands such as Wólczanka, Vistula, Barbara B or Linear (Galeria Centrum’s brands) are similarly growing. Children’s wear is currently developing with Endo, Mother Care and Smyk all expanding their footprint across Poland. Market research shows that Poles are still price-oriented when buying clothes. It is expected, however, that they will follow the general Western trend increasing household spending on fashion/clothes at the expense of food. 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* 147 Poland Major retail players Retail sales The Polish market is one of the most diverse in Europe. Over the past 13 years the number of stores in Poland has risen almost threefold and is currently at 400,000, according to GfK Polonia. In Poland, there were approximately 118,000 food retail outlets in 2004, which means a decrease of 1% compared to the previous year. The decrease relates mainly to smaller food and specialty stores. The greatest saturation of retail chains appears in western and central Poland. The fact that 38% of the Polish population is spread over 56,000 villages results in a very dispersed market. There is a continuing rise in the number of general grocery stores and a clear drop in the number of specialty stores and pharmacies. At the same time we are witnessing a dynamic development of some kinds of retail units – particularly petrol stations, super and hypermarkets. Over the past decade there has been a clear rise in the number of large retail outlets created and managed by foreign companies, mainly for food and daily use non-food articles. Total retail sales growth Retail sales (PLN m) 2000 2001 2002 2003 2004 360,318 375,438 385,701 401,377 413,175 11.3 4.2 2.7 4.1 7.9 Retail sales growth (%) Source: Glowny Urzad Statystyczny (GUS) Breakdown by number of stores Number of stores Hypermarkets Supermarkets Discount stores Convenience stores (traditional channels) 2004 240 960 1,357 115,300 2003 202 924 1,274 115,800 Source: GfK Polonia, FMCG Strategic Report 2005, GfK Polonia, FMCG Strategic Report 2004 Market share by retail channels (share in selling food and cigarettes/alcohol) % Hypermarkets Supermarkets Discount stores Convenience stores (traditional channels) 2004 20 10 10 60 2003 18 10 8 64 Source: GfK Polonia, FMCG Strategic Report 2005, GfK Polonia, FMCG Strategic Report 2004 148 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* Poland The share of modern distribution channels, discount stores, supermarkets, hypermarkets, in Polish retail turnover has been increasing steadily and today amounts to approximately 41-42%, including 20% share for hypermarkets, 10% supermarkets and 9% discount stores. Share of modern distribution channels* in retail sales Modern distribution channels will continue their expansion, but more likely in another dimension. Currently, more than 80% of hypermarkets and more than 50% of supermarkets operate in towns and cities with more than 50,000 inhabitants. In the future, the top retail chains plan to direct their investments also to middle-sized towns as the purchasing power of their inhabitants increases steadily and they are becoming attractive even for hyperand supermarkets. Geant, for example, wants to open 12 new stores by 2008, mostly in middle-sized towns. As a consequence, the average store selling area is expected to decrease. Recently, the American giant, world number one retailer Wal-Mart announced its interest in entering Central and Eastern Europe markets. Among others, Poland is mentioned as a possible target. 1998 16% 1999 22% 2000 26% 2001 29% 2002 32% 2003 36-38% 2004 41-42% Forecast 2006 45% 2008-2010 50% Source: GfK Polonia: FMCG Strategic Report, 2005 (*) Hypermarkets, supermarkets and discount stores. Key retail companies No Group name Store brands Retail formats Number of stores 2004 2004 net sales 2004 net sales (PLN m) (EUR m) 12,400 1 2 3 Metro Group Jeronimo Martins Tesco Polska 4 Schwarz Group 5 Ruch 6 Carrefour Polska 7 Auchan Polska 2,735 Makro C&C Cash and carry 21 1,527 Real Hypermarkets 27 647 Praktiker DIY 16 125 Saturn, Media Markt Household appliances 24 2 435 Biedronka Discount stores 725 Tesco Hypermarkets 44 Tesco Supermarkets 3 Savia Supermarkets 31 Kaufland Hypermarkets Lidl Discount stores Ruch Kiosks Carrefour Hypermarkets 17 Champion Supermarkets 70 Auchan Hypermarkets 19 Elea Supermarkets 12 Leroy Merlin DIY 14 4,730 1,059 4,616 980 62 1,612 75 N/A 1,045 (e) (incl. VAT) 12,298 (own) 3,851 849 3,800 853 (incl. VAT) 3,680 812 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* 149 Poland No Group name 8 Casino Group 9 Ahold Polska 10 Lewiatan Holding 11 Tengelmann 12 MILO S.A. 13 Rewe 14 Kolporter 15 Store brands Retail formats Number of stores 2004 Geant Hypermarkets 17 Leader Price Discount stores 162 Hypernova Hypermarkets 25 Albert Supermarkets 168 Lewiatan Supermarkets/ Convenience stores >1,600 Plus Discount Discount stores 160 OBI DIY 25 Milo Wholesaler 14 Selgros Cash and carry 9 Minimal Supermarkets 27 Kolporter Convenience stores/Kiosks 976 (own) Avans Home appliances 600 Mega Avans Home appliances 2 E. Leclerc Hypermarkets 12 E. Leclerc Supermarkets 3 Intermarché Supermarkets 101 Bricomarché DIY stores 29 Avans 2004 net sales 2004 net sales (PLN m) (EUR m) 3,499 772 3,120 688 (e) 2,800* 610* 2,665** 581 2,525 557 2,217 489 2,136 471 1,912 422 1,698 375 (incl VAT) 1,690 373 (incl VAT) 16 E. Leclerc 17 Musketers Group 18 Eurocash ABC Cash and carry 83 1,608 355 19 KDWT KDWT Cash and carry 39 1,416 312 Eldorado Cash and carry 16 Stokrotka Supermarkets 43 1,130 249 Groszek Convenience stores > 350 Empik Media & entertainment 59 Empik Photo Photo 43 Smyk Children’s wear 20 1,124 248 Galeria Centrum Department stores 12 Franchise (incl. ZARA, Esprit) Clothing 32 20 21 Eldorado NFI Empik Media & Fashion Sources: Rzeczpospolita 500; Polityka 500; Trade Press - Supermarket, Companies’ Annual Reports * Expected ** Year ended 30 April 2004 (e): estimation 150 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* Poland Food retail channels Hypermarkets At the end of 2004, there were 240 hypermarkets in Poland(compared to 202 in 2003 and less than 10 outlets in 1995); 224 of them foreign chains. German Kaufland has become the leading player in the hypermarket sector with 62 outlets, followed by UK-based Tesco, the German Metro Group (Real), Dutch Ahold (Hypernova), and French players Auchan (Auchan), Casino (Géant), Carrefour (Carrefour) and Leclerc. Polish hypermarkets include Alma (Krakchemia), Piotr i Pawel. Despite growing popularity and increasing share in food retail sales, there is still room for improvement in hypermarkets. According to ACNielsen, only 22% of Poles acquire fresh meat/fish and vegetables/fruits in hypermarkets. The trust in this segment remains with the traditional trade. Although Polish consumers are still price-oriented, the quality and wide range of products is becoming more important in their shopping habits. Supermarkets Supermarkets are an important sales channel in Poland, accounting for 10% of the retail trade turnover. Supermarkets have increasingly come in the spotlight recently as tougher planning regulations have made it harder for retailers to open outlets larger than 2,000sq m. As with hypermarkets, the sector’s group of leading players is clearly dominated by foreign operators. Dutch Ahold (Albert) is the leader, followed by the French ITM group (Intermarché), French Carrefour (Champion), the German Spar (Spar), Rewe (Minimal), UK-based Tesco (Savia) and French Auchan (Elea). After a considerable gap, Meinl (Julius Meinl) and French Leclerc (Leclerc) are also worth mentioning. Among the Polish chains, the most significant players are Eldorado (Stokrotka) and Lewiatan (Lewiatan). Together, all supermarket operators had a combined network of some 960 supermarkets at the end of 2004, although there are many more supermarkets available for shoppers run by small local businesses and co-operative societies. Discount stores The Polish discount market continues to be dominated by the formerly domestic Biedronka chain, which was taken over in 1998 and subsequently expanded aggressively to 725 outlets by Portuguese retailer Jerónimo Martins. Behind Biedronka, important operations in the Polish discount market include German Tengelmann (Plus), French Casino (Leader Price), Danish Dansk Supermarked (Netto) and the German Schwarz Group (Lidl). Społem, a Polish co-operative organisation, is a significant player among discount chains and convenience stores. It is expected the discount stores will develop more rapidly in the future, reaching small cities and remote areas, where there is still room for new entrants. This segment of modern trade presents a challenge for fast moving consumer goods (FMCG) producers, as they are only marginally present in this retail channel, with many private/ own label products. Convenience stores Given the relatively low incomes in Poland (by Western standards), independent convenient, neighbourhood stores continue to play a key role in the national food supply – especially in the small towns and poor rural areas, but to a certain degree also in the large cities, including the capital Warsaw, where they usually cater for people who pick up some ingredients for their lunch at the office or factory. These convenience stores face increasing competition from discount stores. Cash and carry At the end of 2004 there were 113 cash and carry stores, which is four times more compared to the previous year. After a long quiet period and a sharp decrease in 2003, the segment has started to grow again. The national cash and carry sector is dominated by the German grocery giant Metro Group. In 2005 the group is planning to launch its new own label “Cali”. The label is specifically for fresh, high-quality fruits and vegetables. Apart from Metro, German Rewe’s Selgros operation and the local C&C network of Eldorado are, together with the Eurocash stores, dominating the market. Społem is also present in the wholesale market. Non-food retailers A specific feature of the Polish retail environment is the huge numbers of kiosks spread across the country, where people can buy standard kiosk products, such as newspapers, tobacco products and confectionery, along with a range of health and beauty items. Key players include Ruch S.A. with 976 kiosks and 12,298 news agencies supplying in total more than 37,000 outlets, and Kolporter S.A. with 25,500 kiosks. In the capital Warsaw it is difficult to walk a distance of 300 metres without encountering such an outlet. 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* 151 Poland A strong position on the non-food market is held by companies belonging to NFI Empik Media & Fashion Group, operating in the media and entertainment, and fashion and beauty sectors. There are more than 60 Empik media stores offering a full range of products in this segment. The main competitors include bookstore chain Matras, Ruch and Kolporter (press), Media Markt, Saturn (music, film and software) and Traffic Club media store. Both Traffic and Empik are considering expansion to e-commerce. E-Commerce We can observe the visible revival of e-commerce in Poland. Although the number of internet shops has remained at a similar level for the past few years (600700 shops), the development of internet shops offering a niche assortment is growing. Entrepreneurs, aware of the challenges of the new market, know it’s not enough to have an internet shop – the key to success is selling niche products and delivering them faster to the customer than the competition. Together with the e-commerce development, the average value of transactions has also been growing, due, in part, to the higher number of transactions in the airline services, tourist agencies services and shops offering GSM products and services. RETAIL & CONSUMER CHALLENGES, OPPORTUNITIES AND EMERGING TRENDS____________________________________ Challenges Competition and innovation Poland has become more open in regard to the consumer market because of its accession to the EU and continuous standardisation process. There are a growing number of companies present in the market – both new Polish entities and known international companies. At the same time, the range of products and services offered is expanding. With no legal and administrative barriers, more players benefit from Poland’s advantages. This encourages competition, improvement and innovation. Poland becomes a dynamic market watching world trends and novelties. Growing expectations As a consequence of the market development and growth, Polish consumers have become more demanding. The cautiousness of Poles is growing in the area of consumer protection and they are more aware of their rights. Brand awareness is developing. The premium segment is becoming more visible. Diversity of consumers Despite the growth of consumers in the premium segment, the majority of consumers remain price-oriented. Although disposable income is growing, it is still at a much lower level than Western Europe. About one-third of Poles live in a rural area where incomes are significantly lower than in cities. 152 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* Transport network Poland is a strategic geographic point in Europe. The road infrastructure, one of the most crucial factors for foreign direct investment, remains a priority for the Polish economy. The length of the motorways in Poland is expected to almost triple by 2010 in comparison with 2005. The main plan for the development of the transport network in Poland is to build up to 1,990km of new motorways by the end of 2017. Opportunities 38 million consumers Poland represents the biggest market among the new EU countries. With the rising buying power and consumer awareness, Poland’s population is an attractive target, being one of the youngest in the EU. Strategic location Poland in Europe is a junction linking east and west, and north and south. It could also become a great central location for businesses to develop and expand from. Easy launch The growth of the foreign direct investment in recent years confirms the favourable changes in Poland. There are no more legal and administrative barriers for capital inflow, and there is a variety of grants and tax relief for investors. Poland Shopping domain More new trading space in shopping centres is going to be introduced in Poland in 2005 and 2006 than in any other country in Europe. The planned expansion will reach about 10 million sq m of shopping or leisure area. Retail parks in the suburbs of large urban areas will dominate. Investors will also see opportunities to focus on revitalisation of urban space in city centres and the construction of shopping centres in smaller towns. Increased interest will be placed on the development of entertainment space. There is a trend towards increasing the share of leisure area in shopping malls. Discount and retail outlets are predicted to develop simultaneously to an increased demand for luxury centres. This tendency is in line with Polish market division into price-oriented and premium segments. Emerging trends Factory outlets After a temporary slow down, factory outlets are gaining their popularity in the EU. It is expected that the greatest percentage increase in this type of shopping area will occur in Poland. The advantages of such outlets are noticeable from both the consumers and producers perspectives. For consumers it is the possibility of buying labelled goods of high quality at reduced prices (with at least 30% discount). For producers it is an opportunity to sell surplus or seasonal stock. The biggest of such ventures in Warsaw (Factory Outlet) and Sosnowiec (Outlet Company) turned out to be great successes. The investor of Outlet Company is not only planning on expanding its existing factory outlet but also opening similar centres in Gdansk, Poznan, Wrocław, Szczecin and Piaseczno (Warsaw). In general, eight such factory outlets are scheduled to be opened in Poland by the end of 2008. E-commerce At the end of 2004 there were more than 8 million internet users in Poland and the number is continuously growing. Moreover, most of Polish users are either wealthy people with higher education or students, both attractive groups of consumers. It is estimated that one-third of internet users purchase goods via this channel in around 700 e-shops and it seems to be the fastest growing sector of retail. The biggest auction portal in the world eBay started operating in Poland in 2005. Individual consumers buy mainly books and CDs. However, there are new products gaining interest, for example cheap airplane tickets sold online. Online purchases have grown in popularity in the businessto-business sector with 80% of companies claiming to be making online purchases. Most of the companies operating on the internet are beginning to earn profit. Winning formats According to the latest market research, despite the constantly growing popularity of supermarkets, 49% of Poles still say they go for both traditional and modern trading outlets. Only 35% declared they do their shopping only in modern shops and 16% claimed that they exclusively shop in traditional outlets. This seems to be contrary to the latest concerns about the future of such traditional shops, which often have the advantage of addressing personalised needs of their customers, offering them a tailored product mix. In line with the growing number of wealthy Poles, the patterns of their needs are continuously changing. Such customers – mostly living in cities and working for foreign companies – are increasingly seeking the possibility of shopping in specialised shops offering high quality, rare and premium products. Wholesale market consolidation The wholesale sector in Poland is still subject to ongoing changes and, following expectations, the main trends are capital consolidation and integration. The reason for this situation is mainly the growing competition in the market, especially medium-sized companies willing to increase their competitiveness by merging with bigger partners. As a result of a successful consolidation in 2004 between the BOS, DLS and Sygiel Jool, the newly formed group is to join top players on the Polish wholesale market among Makro Cash and Carry, Selgros, Eurocash, etc. Medium- and small-sized companies also tend to enter less formal forms of trade associations, especially joint procurement, in order to improve their bargaining power in price negotiations. 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats* 153 Poland Specialised markets In Poland, the two most important groups of specialised markets are DIY and electronic markets. The DIYs are represented by six chains: Castorama, Praktiker, Leroy Merlin, Bricomarché, OBI and Nomi. These markets offer a wide range of home improvements, building materials and gardening assortment. Before the free market economy there was a severe lack of sense of ownership among Poles. After the change in the political system there is a constantly growing need to build, maintain and own property, especially real estate. The DIY chains developed rapidly in Poland due to this new attitude and growing demand. Poland has more than 100 stores of this kind. Electronic players are Media Markt, Saturn, Avans, Vobis and RTV Euro AGD. They offer a variety of assortments in one place (reaching thousands of items) with an opportunity to get a loan (most often interest-free) and with reduced price promotions for numerous devices. The growth of this segment is related to the constant increase of the disposable income in the Polish household and the development towards the model of more industrialised and modern society of Western Europe. 154 2005/2006 FROM BEIJING TO BUDAPEST – Winning Brands, Winning Formats*