Download Is there any use for Knowledge Acquisition and Modelling?

Knowledge Acquisition and Modelling
Practical use in projects
Lecture Knowledge Acquisition and Modelling course
Utrecht University (30-03-2015)
© 2012 | The Logic Factory
Curriculum Vitae Roel van den Broek
• Sinds 2008: Business Consultant en lid directie van The Logic Factory
• 2001 – 2008: Management consultant bij Capgemini Consulting (IT & Consultancy bedrijf)
• 1999 – 2001: Knowledge Analyst bij Bolesian (gespecialiseerd in Artificial Intelligence and
Knowledge Based solutions)
• 1995 – 1999: Universiteit van Amsterdam: Artificial Intelligence.
– Computational intelligence and artificial life. ‘Development of LeDoux’ dual-route architecture in
artificial neural networks using genetic algorithms’.
• Eerste project gedaan in de verzekeringswereld, maar daarna snel gaan werken voor
bedrijven met echte “assets”, zoals fabrieken, treinen, vrachtwagens, schepen of
vliegtuigen.
© 2012 | The Logic Factory
History
Focus
Offices
Facts
Originate from Bolesian and Capgemini
Background in Logistics, Manufacturing, Off-shoring and Artificial Intelligence
Quintiq (Supply Chain Planning & Optimisation)
The Logic Transport (TMS & Mobile solutions)
HQ in ‘s-Hertogenbosch, the Netherlands
Development Center in Ahmedabad, India
Founded 2007, 100% privately owned by founders
Currently 35 employees
Partners
Selected
Customers
© 2012 | The Logic Factory
3
© 2012 | The Logic Factory
Our Project Methodology: combining best of both worlds
Initial
contact
Initial
meeting
Scope
discussion
(SoW)
Vision
presentation
Scan
Contract
signing
Project
Maintenance
GO LIVE
QBA
document
Project
kick-off
70%
version
100%
live SCP&O
Initiation
Analysis
Modeling
Iterative
Implement
development
Post go-live
support
Phase 0
Phase 1
Phase 2
Phase 3
Phase 5
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Process analysis
Knowledge analysis
Constraint definition
Interface design
Infrastructure setup
Defining optimisers
System modelling
Interface
development
Knowledge
completion
Test plan
preparation
Modeling
optimisers
Phase 4
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© 2012 | The Logic Factory
95%
version
Interactive testing
Iterative modelling
Integration testing
Implementation plan
preparation
Testing optimisers
Acceptance optimisers
Training
User test
Parallel test
Acceptance test
Going live
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Supporting planners
Monitoring KPIs
CommonKADS
© 2012 | The Logic Factory
CommonKADS vs. Our Project Methodology (1)
• CommonKADS Principle ‘Not just
mining from an expert’s head, but
about constructing different aspect
models of the knowledge’
• CommonKADS Principle ‘First
concentrate on the conceptual
structure, then on the programming
details’
© 2012 | The Logic Factory
• Main goal of the analysis phase.
• First set up the planning decisions (the
structure) and the business rules. Then
move to solutions design
CommonKADS
•
vs.
CommonKADS Theory ‘KBS construction entails the construction
of a number of models that together constitute part of the
product delivered by the project’
Our Project Methodology (2)
•
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CommonKADS Theory‘The number and level of elaboration of
models depends on the specific project context’
•
CommonKADS element ‘Organisational model’ -> supports
analysis of an organisation.
•
CommonKADS element ‘Task model’ -> tasks performed in the
organisational model
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CommonKADS element ‘Agent model’ -> describes the agents
(capabilities, preferences, etc.)
CommonKADS element ‘Knowledge model’ -> implementation
independent description of the knowledge involved in a task
•
CommonKADS element ‘Communication model’ -> describes the
transaction between agents
•
CommonKADS element ‘Design model’ -> describes the design of
the system to be constructed
© 2012 | The Logic Factory
Application = software + model description(s) +
additional documentation
Although one methodology per project one
should always pragmaticaly decide what to use
or not.
Our deliverables are: QBA, QID, QAD, QDD
Quintiq Business Analysis (QBA)
Context, Business Goals, KPI Matrix (Organisation
Model)
Overview Planning decisions (Task Model)
Details Planning decisions
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Business rules (Knowledge Model)
Use Cases (Agent Model)
UI (Communication Model)
Quintig Interface Document (QID)
– Interaction between all related applications
(Communication Model)
•
Quintiq Design Document (QDD) and the
model (.qproject) (Design Model)
A day in the life…
© 2012 | The Logic Factory
Travel or work from home
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Work with the customer or the project team?
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Work in a (internal) project, or full time detached
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Customers and cases
© 2012 | The Logic Factory