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Prodacapo System Requirements Applicable for Prodacapo Version 10.0 TABLE OF CONTENTS 1 GENERAL ..................................................................................................................... 4 2 NETWORK INSTALLATION ........................................................................................... 5 2.1 Application Server System Requirements ........................................................... 5 2.2 Client System Requirements ............................................................................... 5 2.3 Database Server System Requirements .............................................................. 6 3 STAND-ALONE INSTALLATION ..................................................................................... 7 4 PRODACAPO WEB INTERFACE .................................................................................... 8 4.1 Web Server System Requirements ..................................................................... 8 4.2 Web Client System Requirements ...................................................................... 8 4.3 Database Server System Requirements .............................................................. 8 5 PRODACAPO REPORTING DATA MART ....................................................................... 9 6 PRODACAPO POWER ANALYTICS IMA ...................................................................... 10 7 SUPPORTED DATABASE SERVERS .............................................................................. 11 7.1 Database Client Software .................................................................................. 11 7.2 language and collation settings......................................................................... 12 8 VIRTUALIZATION SUPPORT ....................................................................................... 13 9 CITRIX AND TERMINAL SERVICES SUPPORT .............................................................. 14 ©Prodacapo AB 3 1 GENERAL The Prodacapo software solutions are fully scalable and can be configured as a: Network installation. A client/server installation with clients, network application server and database servers. Stand-alone installation, configured to run on a single system. The following databases servers are supported: Microsoft SQL Server Oracle See Supported Database Servers for more information about supported versions etc. ©Prodacapo AB 4 2 NETWORK INSTALLATION A network installation consist of 3 tiers; client, application server and database server. Application server and database tier can be installed on the same system, or be installed on separate systems. 2.1 APPLICATION SERVER SYSTEM REQUIREMENTS Pentium-class system with at least 1 GHz processor. 2 GB RAM or more recommended. 3 GB free disk space. Windows Server 2003 with Service Pack 1 or later, 32-bit and 64-bit editions. Windows Server 2008, 32-bit and 64-bit editions. Windows Server 2008 R2, 64-bit edition. Windows Server 2012. Windows Installer 4.5 or later. Network (for communication with client and database server) Client software for the database server. See Supported Database Servers below for more information. A protocol supported by the client software of the database server. 2.2 CLIENT SYSTEM REQUIREMENTS Pentium-class system with at least 1 GHz processor. 1 GB RAM or more recommended. 1 GB free disk space. Super VGA (1024x768) or higher-resolution video adapter and monitor. Windows XP Professional with Service Pack 3, 32-bit and 64-bit editions. Windows Vista Business, 32-bit and 64-bit editions. Windows 7 Professional, 32-bit and 64-bit editions. Windows 8 Pro, 32-bit and 64-bit editions. Windows Server 2003 with Service Pack 1 or later, 32-bit and 64-bit editions. Windows Server 2008, 32-bit and 64-bit editions. Windows Server 2008 R2, 64-bit edition. Windows Server 2012. Windows Installer 4.5 or later. Network (for communication with the application server) A Prodacapo application server present in the network For the Prodacapo Balanced Scorecard module, it is possible to view initiatives attached to objectives. This function loads the Prodacapo web interface to display the attached initiatives. It is therefore required that the client system has Microsoft Internet Explorer installed and that the Prodacapo web interface is installed and configured. See the installation instructions document for information on how to install the Prodacapo web interface. ©Prodacapo AB 5 2.3 DATABASE SERVER SYSTEM REQUIREMENTS See Supported Database Servers below for more information. ©Prodacapo AB 6 3 STAND-ALONE INSTALLATION A stand-alone installation installs all components (client, application server and database) on a single system. Pentium-class system with at least 1 GHz processor. 2 GB RAM or more recommended. 3 GB free disk space. Super VGA (1024x768) or higher-resolution video adapter and monitor. Windows XP Professional with Service Pack 3, 32-bit and 64-bit editions. Windows Vista Business, 32-bit and 64-bit editions. Windows 7 Professional, 32-bit and 64-bit editions. Windows 8 Pro, 32-bit and 64-bit editions. Windows Server 2003 with Service Pack 1 or later, 32-bit and 64-bit editions. Windows Server 2008, 32-bit and 64-bit editions. Windows Server 2008 R2, 64-bit edition. Windows Server 2012. Microsoft .NET Framework 3.5 SP1 (required by Microsoft SQL Server 2008 R2 Express Edition). Internet Explorer 6.0 Service Pack 1 or later. Windows Installer 4.5 or later. For the Prodacapo Balanced Scorecard module, it is possible to view initiatives attached to objectives. This function loads the Prodacapo web interface to display the attached initiatives. It is therefore required that the client system has Microsoft Internet Explorer installed and that the Prodacapo web interface is installed and configured. See the installation instructions document for information on how to install the Prodacapo web interface. ©Prodacapo AB 7 4 PRODACAPO WEB INTERFACE The Prodacapo web interface allows you to use your internet browser to access information from Prodacapo. 4.1 WEB SERVER SYSTEM REQUIREMENTS Pentium-class system with at least 1 GHz processor. 2 GB RAM or more recommended. 3 GB free disk space. Windows Server 2003 with Service Pack 1 or later, 32-bit and 64-bit editions. Windows Server 2008, 32-bit and 64-bit editions. Windows Server 2008 R2, 64-bit edition. Windows Server 2012. Microsoft Internet Information Services (IIS) 6 or later. Please read the installation instructions for information about how IIS must be configured. Microsoft .NET Framework 4. Windows Installer 4.5 or later. 32-bit client software for the database server. See Supported Database Servers below for more information. 4.2 WEB CLIENT SYSTEM REQUIREMENTS The Prodacapo web interface supports the following browsers: Microsoft Internet Explorer version 8 or later. Mozilla Firefox version 5 or later. Google Chrome version 12 or later. Apple Safari version 5 or later. It is recommended to use the latest browser version available. Cookies enabled. JavaScript enabled. 4.3 DATABASE SERVER SYSTEM REQUIREMENTS See Supported Database Servers below for more information. ©Prodacapo AB 8 5 PRODACAPO REPORTING DATA MART Prodacapo Reporting Data Mart is an ABM data mart designed for reporting purposes. The Prodacapo Reporting Data Mart can be installed on all supported database servers except Microsoft SQL Server 2005. When using the Prodacapo Reporting Data Mart you cannot use Microsoft SQL Server 2005 for either the Prodacapo database or the Prodacapo Reporting Data Mart. See Supported Database Servers for information about supported database versions. The Reporting Data Mart must also use the same database platform as the Prodacapo database, i.e. either Oracle or Microsoft SQL Server. There are two options for installing the Reporting Data Mart: Standard and Enterprise. The standard option can be installed on any supported database server edition. The Enterprise option requires one of the following database server editions, and utilises additional database functionality such as partitioning to reduce loading times and database size. Microsoft SQL Server 2008 and 2008 R2 Developer, Enterprise or DataCenter Editions. Please note that the Developer Edition does not allow databases to be used in a production environment, only for testing and development. Microsoft SQL Server 2012 Enterprise Edition. Oracle Enterprise Edition with the Partition option. The Enterprise edition is highly recommended for large Reporting Data Marts. Since the Reporting Data Mart works by splitting information such as costs on multiple dimensions, a moderately sized Prodacapo database can produce a much larger Reporting Data Mart, depending on how the Prodacapo model is built. Large data volumes require a more powerful system with more CPU, memory resources and better disk performance, in addition to sufficient disk space for storing the database, temporary database/table space and transaction log/undo table space/redo log. For example, running the Reporting Data Mart and Power Analytics IMA on a laptop may not be possible depending on the data volumes. If possible use the same database server for the Prodacapo database and the Prodacapo Reporting Data Mart to avoid data transfer over the network. On Microsoft SQL Server, the Standard version of the reporting data mart may require significantly more transaction log space compared to the Enterprise version. ©Prodacapo AB 9 6 PRODACAPO POWER ANALYTICS IMA Prodacapo Power Analytics (IMA) is an optional add-on product that makes advanced analysis and reporting easy. It extends the analysis and reporting options in the Prodacapo ABC/M software and offers on-line analytical processing (IMA) capabilities for fast multi-dimensional analysis. By using Prodacapo Power Analytics (IMA), users can quickly and easily slice-and-dice, drill down and analyze profitability and cost data in different dimensions. They can choose from pre-defined reports or create their own. It's easy to change charts, grids, or reports with the click of a mouse. Users do not need to understand databases or query languages. Power Analytics IMA for Prodacapo requires Prodacapo Reporting Data Mart and QlikView Server 10.0 or QlikView Server 11.0. Also, see the section Virtualization Support for information about running Prodacapo Power Analytics IMA in a virtual environment. The system requirements for QlikView can be downloaded from the QlikView website. http://www.qlikview.com/us/~/media/Files/resource-library/globalus/direct/datasheets/qlikview11/DS-QlikView-11-System-Requirements-EN.ashx For QlikView 11 Microsoft .NET Framework 4 is required on the Prodacapo application server. For more information about system requirements for Prodacapo Power Analytics IMA, please contact Prodacapo Support. ©Prodacapo AB 10 7 SUPPORTED DATABASE SERVERS Prodacapo support the following edition of Microsoft SQL Server and Oracle database. Microsoft SQL Server 2005, 2008, 2008 R2 and 2012. For all versions both 32-bit and 64-bit editions are supported. Microsoft SQL Server 2005 is not supported when using the Prodacapo Reporting Data Mart. This applies to both the Prodacapo and the Reporting Data Mart database. Minimum 1 GB RAM, 4 GB or more recommended Minimum 6 GB free disk space. SQL Server 2005 (all editions) requires Microsoft .NET Framework 2 and Internet Explorer 6 Service Pack 1 or later. SQL Server 2008 and SQL Server 2008 R2 require Microsoft .NET Framework 3.5 SP1, Windows Installer 4.5 and Internet Explorer 6 Service Pack 1 or later. SQL Server 2012 requires .NET Framework 3.5 SP1 and .NET Framework 4, Windows Installer 4.5 and Internet Explorer 7 or later The SQL Server instance must be set to “SQL Server and Windows authentication mode” a.k.a. “Mixed Mode” to allow SQL Server logins. Oracle 11.2 Minimum 1 GB RAM, 4 GB or more recommended. Minimum 5 GB free disk space recommended. The database server can run on any platform supported by Oracle, e.g. Windows, Linux or Solaris. 7.1 DATABASE CLIENT SOFTWARE Any application server or web application server accessing the database must have 32bit database client software for the database server installed, regardless if the application server is a 32-bit or 64-bit system. If the application server is a 64-bit system, 64-bit database client software must be installed as well as the 32-bit client software. On a 64-bit Windows edition, the 64-bit version of certain components will be installed by default for Prodacapo to be able to fully utilise the increased address space available on a 64-bit Windows operating systems. This will allow Prodacapo to use more available memory during calculation to increase calculation performance. If a 64-bit version of Power Analytics IMA is installed, it requires a 64-bit Oracle client with OleDB support enabled. A 32-bit client is still required for the Prodacapo application server software if it is installed on the same machine. If the database server is Microsoft SQL Server it is also required to install the SQL Server Native Client on the application server if it is not the same server as the database server (this is not required on the web application server). The version of Microsoft SQL Server decides what client the need to be installed on the application server. The platform of the application server decides if the 32-bit or 64-bit installer package should be installed. Please note that the 64-bit installer package also contains the 32-bit client. Installer packages for the Microsoft SQL Server Native Client can be downloaded from Microsoft. ©Prodacapo AB 11 SQL Server 2005 Native Client http://www.microsoft.com/download/en/details.aspx?id=24793 SQL Server 2008 R2 Native Client (also compatible with SQL Server 2008) http://www.microsoft.com/en-us/download/details.aspx?id=16978 SQL Server 2012 Native Client http://www.microsoft.com/download/en/details.aspx?id=29065 General information page about Microsoft SQL Server Native Client http://msdn.microsoft.com/en-us/data/aa937733 Note: Requirements above are minimum requirements for database servers; depending on estimated data volume the requirements may increase. 7.2 LANGUAGE AND COLLATION SETTINGS The database server must have the correct collation or language set to allow data to be entered using national characters. E.g. to be able to enter Greek characters, the database collation/language must support Greek characters. See the document Database Configuration for more information. ©Prodacapo AB 12 8 VIRTUALIZATION SUPPORT It is possible to run all parts of Prodacapo on virtual servers, as long as the virtual servers fulfil the system requirements for the respective Prodacapo component. If the database is run on a virtual server it is very important that the disk configuration is setup to give good disk performance. Please refer to the database vendor’s installation instructions for more information. Prodacapo Power Analytics IMA use QlikView from QlikTech as a 3rd party component. These are the comments from QlikTech regarding running QlikView in a virtual environment. QlikView works fine in virtual environments, but might not deliver the full potential because of the way the QlikView core works with hardware and resources. A virtual QlikView Server under heavy pressure will probably not perform as well as a physical machine would have done. There are a couple of reasons, but the main point is that QlikView’s sometimes poor performance on virtual environments does not inherit from poor QlikView design, but merely from the fact that the general idea of platform virtualization works in the opposite way of QlikView’s architecture. Virtualization aims at sharing and over committing resource between multiple guest systems to optimize hardware usage, which does not benefit QlikView, whom needs dedicated CPU memory resource to deliver the user experience that a QlikView system enables. Virtualization also has a bridge, and subsequently an overhead, between the real hardware and the applications, which also will not benefit from QlikView’s real-time need of dedicated resources. In test scenarios and smaller implementations QlikView will work just fine, but when you need the best performance, virtualization is not yet an option. If running QlikView in virtual environments, make sure not to over commit CPU, not share resources and do not use memory ballooning. Optimize disk usage and use a hypervisor that is as close to the bare metal as possible, for example VMware ESX. ©Prodacapo AB 13 9 CITRIX AND TERMINAL SERVICES SUPPORT All parts of Prodacapo can be installed and run in Citrix or Terminal Services environment as long as the environment fulfil the system requirements for the respective Prodacapo component. Ensure that the installation of the Prodacapo component is done correctly in "Install Mode". This will ensure that Prodacapo is configured to be run by all users of the server. ©Prodacapo AB 14