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Managing Telecommunications Chapter 6 Emily Gehm Jessica Paul Melanie Wall The Evolving Telecommunications Scene A New Telecommunications Infrastructure Is Being Built “Infrastructure of old” is the telephone network, Public Switched Telephone Network (PSTN) – Built on twisted-pair copper wires and was intended for voice communications – Uses analog technology and circuit switching – Based on “dumb voice telephones” The Evolving Telecommunications Scene (con’t) “Infrastructure of New” aimed at transmitting data using fiber optic links sending digital signals – Uses Packet Switching No circuit created Each packet can take a different route through the network – Use of more intelligent user devices that provide addressing information – Internet can handle new kinds of intelligent user devices – Global telecom infrastructure is changing from a focus on voice to a focus on data The Evolving Telecommunications Scene (con’t) The Telecom Industry Is Being Transformed – Originally provided by monopolies – Becoming like the computing industry Internet Is the Network of Choice – Extranets – Voice Over IP Voice Over IP The OSI Reference Model Open Systems Interconnection Created by the ISO Underlying Framework of Internet Why Is It Called A Reference Model? OSI’s Upper Layers 7. Application Layer – Interface to application 6. Presentation Layer – Translates data to and from language in Layer 7 5. Session Layer – Controls dialog, acts as moderator for a session OSI’s Lower Layers 4. Transport Layer – Controls flows, ensures reliable packet delivery 3. Network Layer – Addresses and routes packets 2. Logical Link Layer – Error correction & data synchronization 1. Physical Layer – Defines physical connection to OSI Model Diagram Example Wireless…The Next Frontier The Next Big Thing Mobile Computing Wireless Computing Wireless Areas Discussed Personal Area Networks (PANs): To connect a laptop computer to a cell phone LANs: In an office building or warehouse as a wireless LAN WLL: To handle “the last mile” Long Distance: To provide voice services to mobile people via their cell phones M-commerce: To transact business wirelessly via PDAs, smart phones, or other information appliances communicating through the Internet. Wireless PANs Personal Area Network Main Technologies: infrared and Bluetooth Wireless LANs Local Area Network Two Technologies: infrared and microwave Two Topologies: peer to peer and client server Wireless Local Loops The Goal “Fixed Wireless” “Last Mile Problem” Wireless Long Distance Only two wireless technologies in the microwave range Cell Phones GSM (Global System for Mobile Communications) TDMA (Time Division Multiple Access) CDMA (Code Division Multiple Access) CDPD (Cellular Digital Packet Data) SMS (Short Messaging Services) M-Commerce Mobile Commerce The Vision Ways to Send E-mail Is Wireless Safe? Damage To DNA!! (EMR) Electro-magnetic radiation Spikes=dead cells Role of the IS Department Interoperability – Connectivity Operate the Network – Many companies outsource Stay Current with Technology – Continually “peering” into the future The End